Hotels Jobs in Makkah

Join Swissôtel Hotels & Resorts as a Housekeeping Supervisor!

At Swissôtel, we pride ourselves on delivering exceptional service, and we are seeking a passionate Housekeeping Supervisor to become part of our esteemed team. Our hotel offers an elegant blend of modern design and traditional hospitality, located near the holy Masjid Al Haram.

Key Responsibilities:

• Consistently provide professional and engaging service.
• Lead and supervise the operations of the housekeeping department to ensure adherence to service standards.
• Handle guest concerns promptly and coordinate with relevant departments.
• Participate in daily briefings and departmental meetings.
• Inform Room Attendants about daily priorities in their section.
• Adhere to departmental policies and procedures.
• Report maintenance items as needed.
• Follow safety and sanitation policies and perform other assigned duties.

Qualifications:

• Previous leadership experience is an asset.
• A University/College degree in a related discipline is an asset.
• Excellent communication and organizational skills are essential.
• Strong interpersonal and problem-solving abilities.
• High level of responsibility and reliability.
• Ability to work cohesively with colleagues as part of a team.

Additional Information:
Applicants should be prepared for constant standing and walking, occasionally lifting and carrying up to 30 lbs, and performing various physical tasks.

We invite you to apply and be part of a remarkable journey at Swissôtel Hotels & Resorts, where quality time and exceptional hospitality define our work culture.

Join Our Team at Merya Hotels!
As a Hotel Receptionist at Merya Hotels, located in Jeddah, you will play a crucial role in providing excellent customer service to our guests. You will manage reservations, answer phone calls, and ensure that the front desk operates smoothly in a fast-paced environment.

Key Responsibilities:

• Deliver exceptional customer service to hotel guests
• Handle reservations efficiently and professionally
• Manage incoming phone calls and inquiries
• Maintain organization at the front desk
• Assist in ensuring smooth operations and guest satisfaction

Qualifications:

• Strong interpersonal skills and communication abilities
• Experience in receptionist duties and handling reservations
• Excellent phone etiquette
• Ability to work under pressure and resolve difficult situations
• Attention to detail and strong problem-solving skills
• Fluency in multiple languages is a plus
• Prior experience in the hospitality industry is preferred

Benefits:

• Start date: immediately
• Weekly work hours: 488 hours daily)
• Salary: 4000 SAR + target bonuses

Join the Accor team as a Receptionist!

At Accor, we believe in the power of hospitality and are dedicated to welcoming our guests with excellence. As part of our reception team, you will assist in providing exceptional personalized service ensuring guest satisfaction during their stay at Novotel Jazan Hotel.

Key Responsibilities:

• Be present at the reception desk during check-in and check-out.
• Warmly welcome all guests while ensuring their needs are met.
• Maintain guest confidentiality and respect their privacy.
• Manage guest complaints professionally and ensure satisfaction.
• Coordinate with departments for delivering amenities and handling VIP procedures.
• Build positive relationships with guests and internal teams.

Qualifications:

• Saudi Nationals Only.
• Open to fresh graduates and candidates with up to 6 months of experience.
• Basic English skills.
• Strong passion for hospitality.
• Excellent interpersonal and communication skills.
• Team player with flexibility.

Additional Information:

• Previous experience in Food & Beverage operations is preferred.
• Commitment to providing excellent service.

Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.

About Us
Welcome to the next generation of hospitality excellence. We're on a mission to recruit the finest in our industry - seize the opportunity to become part of this pioneering team. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration, values that guide us in creating extraordinary experiences for our guests and a thriving workplace for our team. We offer more than just a job - we provide an opportunity to shape the future of luxury hospitality.

The Role
As a Housekeeping Supervisor – Public area, your role is to serve the needs of the business, our guests, and our colleagues by supporting the management of the hotel’s Housekeeping department, ensuring that all areas of the hotel are well maintained and cleaned, and providing guests and employees with a safe and orderly environment.

Key Areas of Responsibilities

• Guarantee the cleanliness of all public, guest-facing, and back-of-house areas of the hotel at all times.
• Ensure that all employees are acting in accordance with Health and Safety standards.
• Responsible for ensuring that all team members are aware of and follow departmental SOP’s and LSOPs.
• Collaborate with the hotel training manager to identify training needs.
• Coach and guide new members of the team.
• Assist in managing relationships with suppliers and monitor the condition of supplies.
• Develop and maintain a motivational working environment within the department.
• Perform any additional duties as required for operational smoothness.

In Return, What We Offer

• Exciting opportunities for personal and professional development.
• Competitive compensation package.
• Access to exclusive perks and health insurance coverage while in service.
• A supportive and inclusive work environment that values diversity and collaboration.

We at the Snood Hotel Company are looking for a highly skilled receptionist to join our team.

Responsibilities:

• Supervising and coordinating guest services at the reception.
• Handling booking, check-in, and check-out operations.
• Maintaining the reservations list and providing necessary paper records.
• Enhancing customer service levels and satisfaction, and following up on complaints.
• Implementing hotel policies and procedures.
• Building and maintaining strong business relationships with travel agencies.
• Reviewing hotel rates and organizing invoices.

Qualifications:
High school stage with problem-solving skills and communication principles in English.
Job Details:
Six working days a week, with morning/evening shifts, and flexible working hours.