Business manager Jobs in Makkah

Who we are:
At Global Blue, we firmly believe that enhancing the shopping experience drives performance. Our mission is to seamlessly connect shoppers and brands worldwide by simplifying the shopping experience and boosting retailer performance. With over 40 years of industry expertise, we have pioneered Tax Free Shopping and expanded into the Payment and Post-Purchase business.

What you will do:
You will join the local sales organization and play a key role in developing and expanding our customer portfolio. Responsibilities include:

• Managing and visiting your assigned portfolio
• Delivering Net Turnover and sales targets
• Defining merchant contract conditions within provided guidelines
• Enhancing merchant knowledge and expertise regarding our services

Key competencies:
You'll drive towards success if you have:

• Customer Service Orientation
• Adaptability and Flexibility

Qualifications & Requirements:
Applicants must have a university degree and 2–3 years of sales experience, with fluent English and Arabic (French is an asset).

Joining the SMCC Team
We at Saleh Matar Al-Mohamadi Contracting Company (SMCC) are looking for qualified sales engineers to join our team. Since 2007, we have been leaders in trade and contracting in the field of waterproofing and concrete repair, and we are now seeking to expand our services in the Kingdom of Saudi Arabia.
Responsibilities:

• Researching and contacting clients and providing quotes and technical proposals for thermal insulation and waterproofing projects.
• Determining appropriate systems for waterproofing and concrete repair and presenting offers to clients.
• Contracting and negotiating with clients to secure project contracts.
• Preparing invoices based on completed works in coordination with the execution department and following up on payment collection.
• Providing consultations to consultants on suitable systems.
• Delivering exceptional service to clients and listening to their concerns.
• Building lasting relationships and enhancing revenue opportunities.
• Consulting with specialists to establish new business partnerships.
• Achieving contracts and collection goals according to policy.
• Coordinating between clients and the execution team to ensure customer satisfaction.

Requirements:

• At least three years of experience in the field.
• Fluency in Arabic and English (oral and written).
• Excellent computer skills (Office, Adobe, internet, online meetings, email).
• Leadership and effective communication skills.

Academic Qualifications:
Bachelor's degree in Civil or Architectural Engineering.
Applications should be sent via email as soon as possible.

We are looking for a cashier to join our team, where you will be responsible for welcoming customers, recording sales, and issuing invoices and receipts accurately and professionally. The required candidate must have excellent skills in dealing with customers and managing cash and electronic transactions, in addition to the ability to use modern point-of-sale systems. The accountant will also follow up on cash register balances and ensure the accuracy of daily financial operations and provide outstanding customer service that reflects a positive image of the institution. It is very important to have a valid health card or the ability to issue a health card immediately if it is not available.

We are looking for a capable purchasing specialist to join the team and contribute to the development of procurement and supply processes. The suitable candidate will be responsible for evaluating supplier offers, negotiating prices and commercial terms, and following up on the implementation of purchase contracts to ensure obtaining the best quality at the most suitable prices. He will also prepare regular reports on inventory status, analyze the market to select the best suppliers, and coordinate with various departments to meet the company's needs for materials and services.

We are looking for a Social Media Account Manager / Digital Marketing with a passion and experience in managing digital platforms and building a strong brand presence, with the ability to execute marketing campaigns and analyze performance to achieve marketing objectives. Job Responsibilities: • Use AI tools and platforms to support and achieve marketing objectives. • Manage social media accounts and interact with the audience. • Prepare and schedule content and create publishing plans. • Implement and manage marketing campaigns and competitions and monitor their performance. • Create innovative ideas and coordinate with designers and photographers to produce content. • Develop profiles and visual identity and keep up with trends. • Prepare performance reports, analyze results, and suggest improvements. • Manage paid advertisements and collaborate with influencers as needed. • Supervise app designs and banners and targeted notifications for customers.

We are looking for an experienced cost accountant to join our accounting team, where they will be responsible for analyzing and calculating production and operational costs, preparing periodic financial reports and performance reports, and monitoring deviations in budgets and planned costs. The position requires experience in using electronic accounting systems and spreadsheet software, in addition to the ability to perform financial analysis and prepare economic feasibility studies. The ideal candidate should hold a university degree in accounting or finance, with proficiency in the English language and strong analytical skills to support decision-making in a hotel that has 2 restaurants and a café and room service.

Job Purpose

Managing and activating the social media channels for a company specializing in hotel bookings in Makkah and Madinah in a way that serves sales, generates demand, and supports customer service, through organized content, seasonal campaigns, and turning interactions into inquiries and actual bookings, not just views.

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Role Scope

• The role is operational + analytical, not just creative.

• Works directly with:

  • Reservation Management

  • Customer Service (WhatsApp)

  • Paid Advertising

• Focuses on Makkah & Madinah Hotels + Seasons.

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Key Responsibilities

1. Channel Management

• Managing accounts:

  • Snapchat 

  • Tiktok

  • Instagram

  • X (Twitter)

• Scheduling content according to:

  • Seasons (Ramadan – Umrah – Holidays)

  • Enriching and educational content

• Maintaining the tone and identity of the company (professional, reliable, not overly promotional).

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2. Revenue-Oriented Content

• Producing content that serves:

  • Proximity to the holy mosque

  • Views

  • Economic options

  • Early booking

• Linking all content to:

  • Clear Call to Action (WhatsApp / Link)

  • Scenario of expected questions from the customer

• Working with the team to ensure:

  • Content matches real capabilities

  • Not creating misleading expectations.

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3. Managing Seasonal Campaigns

• Preparing content plans for:

  • Ramadan

  • The last ten days

  • Hajj

  • Peak seasons

• Recycling successful content.

• Supporting advertising campaigns with consistent content.

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4. Integration with Customer Service

• Coordinating with the WhatsApp team to ensure:

  • Responses are consistent with posted messages

  • Knowing the most frequently asked questions coming from social media

• Suggesting improvements for:

  • Automated responses

  • Welcome messages

  • Customer journey pathways.

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5. Analysis and Performance Measurement

• Tracking indicators such as:

  • Number of inquiries from each platform

  • Type of customers (serious / curious)

  • Top converting content

• Preparing brief reports:

  • Weekly (operational)

  • Monthly (analytical)

• Providing actionable recommendations (stop / enhance / modify).

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KPIs

• Number of inquiries via WhatsApp from social media

• Cost per inquiry (including ads)

• Real engagement rate (not just Views)

• Content that led to actual bookings

• Adhering to the schedule and seasons

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Required Skills

Core Skills

• Deep understanding of social media platforms (especially Snapchat).

• Clear Arabic writing suitable for the religious/spatial context.

• Ability to convert information into short and compelling content.

• High organization and scheduling.

Analytical Skills

• Reading Insights

• Linking performance to sales

• Understanding the customer journey from content → WhatsApp → Booking

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Preferred Experience

• Experience in:

  • Tourism / bookings / hotels / Makkah

• Working with sales or customer service teams.

• Previous experience with seasonal content.

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What this job is NOT

• ❌ This is not a "content creator only" job.

• ❌ This is not a general trends job.

• ❌ This is not a personal account or Influencer.

Knowledge of blood sample withdrawal is preferred, proficiency in organizing samples and numbering, entering data for patients to receive samples, dealing politely and appropriately with patients, all tasks related to receiving the laboratory and withdrawing samples.

We are looking for a cashier to work in a prestigious store, where he will be responsible for welcoming customers with a smile and handling sales and payment transactions accurately and efficiently. Job duties include:
• Operating the point of sale system and completing financial transactions
• Managing cash and electronic payments and issuing invoices
• Ensuring the accuracy of daily accounts and preparing sales reports
• Resolving customer issues in a professional and friendly manner