Office Manager Jobs in Makkah

About the Role

KAUST is seeking a KGSP Student Operations Lead to manage the comprehensive financial operations, budgeting, and student information systems for the King Abdullah Scholarship Program (KGSP). This role ensures the accurate and timely processing of all student financial matters, including allowances, deductions, and reimbursements, while overseeing program budgets and reconciliation. The position serves as a key liaison to VPAA central operations, third-party vendors, and university partners, guaranteeing operational support for KGSP students. The KGSP Student Operations Lead is crucial for maintaining compliance, efficiency, and the integrity of financial processes and student data management within the program.

This role supports the strategic objectives of the KGSP program by ensuring robust financial management and efficient student data systems. The successful candidate will be responsible for enhancing operational processes, maintaining data integrity, and fostering strong relationships with internal and external stakeholders.

Key Responsibilities

• Process and manage all student financial matters, including monthly allowances, deductions, and reimbursements.
• Review and update KGSP location allowances based on student university locations and enrichment assignments.
• Handle all payments to third parties, including university tuition and insurance providers.
• Develop quarterly and annual program budgets and provide monthly "Actuals vs. Budget" reconciliation reports.
• Develop financial forecasts and models to support strategic planning and decision-making for program leadership.
• Manage the central student information system for data management, document storage, and communication.
• Generate all required programmatic reports, such as Critical Issues, Master Student Data, and Attendance reports, for management review.
• Act as the primary operational liaison between the KGSP program, VPAA central operations, and external vendors.
• Continuously review and improve financial and data management processes to enhance efficiency, accuracy, and the overall student experience.
• Ensure all program financial activities and student data management comply with KAUST policies and relevant regulations.

Qualifications and Requirements

• Master's degree in Business Administration, Finance, Accounting, Information Systems, or a related field.
• A Bachelor's degree in a relevant field combined with significant equivalent professional experience may be considered.
• Minimum of 5-10 years of relevant professional experience.

Required Skills

• Advanced financial acumen, including budget management, financial reconciliation, and forecasting.
• Proficiency in managing databases or student information systems with a strong focus on data integrity.
• Strong analytical skills to interpret complex financial and programmatic data and produce actionable reports.
• Exceptional attention to detail in handling financial transactions and data entry.
• Effective stakeholder management and professional communication skills with students, internal departments, and external university partners.
• Proactive problem-solving abilities to address financial discrepancies, system issues, and operational bottlenecks.
• A continuous improvement mindset to streamline and optimize program operations.
• Demonstrated experience in developing and managing complex budgets and financial reporting.
• Proven expertise in managing information systems, databases, or CRM platforms for data management and reporting.
• Experience handling confidential student and financial data with a high degree of integrity and discretion.

Work Environment

This is a full-time position based in Thuwal, Makkah, Saudi Arabia, with KAUST. Experience in a higher education or international program environment is highly desirable.

About the Role

Match is seeking a highly experienced and strategic Head of PMO to join our team in Jeddah, Makkah, Saudi Arabia. This pivotal role, reporting directly to the Chief Executive Officer, will be instrumental in driving the organization's strategic execution. You will be responsible for establishing and managing the Project Management Office (PMO) function from the ground up, enhancing governance structures, developing robust KPI frameworks, and ensuring the effective tracking of key business initiatives across all departments. This position requires a proactive leader with a proven ability to build and optimize processes, foster accountability, and provide critical insights to executive leadership. The Head of PMO will act as a trusted strategic partner to the CEO, ensuring alignment and successful delivery of organizational objectives.

Key Responsibilities

• Establish and manage the PMO function from its inception.
• Develop comprehensive project governance frameworks, including reporting cadences, escalation processes, and follow-up mechanisms.
• Track strategic projects, business priorities, risks, delays, and dependencies across all organizational departments.
• Design, launch, and continuously monitor Key Performance Indicator (KPI) frameworks across all business functions.
• Implement and manage work management platforms, such as ******* or similar tools, to streamline operations.
• Automate manual workflows to enhance visibility, accountability, and execution speed.
• Build executive dashboards and exception reports to provide clear insights to the CEO.
• Support governance and IPO-readiness requirements, including the development of Authorities of Delegation (DoA), Standard Operating Procedures (SOPs), segregation of duties, comprehensive documentation, and board reporting.
• Coordinate effectively with department heads to ensure the timely delivery of strategic initiatives.
• Prepare executive reports, meeting agendas, minutes of meetings, and action trackers.
• Maintain strict confidentiality and serve as a trusted strategic partner to the CEO.

Qualifications and Requirements

• Proven experience in building and managing a PMO function from scratch.
• Strong experience in KPI design and performance management.
• Hands-on experience with workflow automation and work management platforms, with a preference for ********
• Demonstrated experience in governance, SOPs, DoA, board reporting, or IPO-readiness.
• Previous exposure to CEO Office, Chief of Staff, Strategy, Transformation, or PMO leadership roles.
• Exceptional stakeholder management and executive communication skills.
• Fluency in both Arabic and English is essential.
• Must be based in or willing to relocate to Jeddah.
• Over 10 years of experience is required.

Required Skills

• Project Management Office (PMO)
• KPI Design and Performance Management
• Workflow Automation
• Work Management Platforms (*, ********
• Governance Frameworks
• Standard Operating Procedures (SOPs)
• Authorities of Delegation (DoA)
• Board Reporting
• IPO-Readiness
• Stakeholder Management
• Executive Communication

Preferred Background and Work Environment

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. Candidates with a background in Management Consulting, Transformation, PMO, Strategy, Retail, FMCG, Luxury, Consumer Goods, or mature operational groups are preferred. The role requires the ability to work effectively in a fast-paced environment and collaborate closely with executive leadership.

About the Role

ALTAWKILAT is seeking a motivated and detail-oriented IT Help Desk Support professional to join our team in Jeddah, Makkah, Saudi Arabia. This full-time position is ideal for individuals with 0-1 years of experience looking to launch their career in IT support within a dynamic environment. You will play a crucial role in ensuring the smooth operation of our IT infrastructure and providing essential support to approximately 500 users across multiple physical locations.

Key Responsibilities

• Install and troubleshoot Windows Operating Systems and related software applications.
• Install and provide comprehensive support for Microsoft Office and Office 365 applications.
• Install, configure, and maintain various hardware devices, including printers, scanners, and copiers.
• Utilize remote support tools to effectively assist end-users with their technical issues.
• Provide IT support to a user base of approximately 500 individuals across multiple physical sites.
• Enhance overall system performance by proactively identifying issues and recommending potential improvements.
• Manage help desk tickets by tracking, prioritizing, and resolving all technical support requests efficiently.
• Maintain accurate records of IT assets, including importing, assigning, and retiring equipment within the IT inventory system.

Required Experience and Skills

• Experience in installing and troubleshooting Windows OS and related software.
• Experience in installing and supporting Microsoft Office and Office 365 applications.
• Experience in installing, configuring, and maintaining hardware devices such as printers, scanners, and copiers.
• Proficiency in utilizing remote support tools for effective end-user assistance.
• Experience in managing help desk tickets, including tracking, prioritizing, and resolving technical support requests.
• Experience in maintaining accurate records of IT assets within an IT inventory system.

Technical Proficiencies

• Windows Operating Systems
• Microsoft Office Suite
• Office 365
• Hardware Device Support (printers, scanners, copiers)
• Remote Support Tools
• IT Asset Management

Work Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 0-1 years of experience. Salary is not disclosed.

About the Role

Longevity Wellness Hub is a pioneering establishment focused on enhancing human well-being and promoting graceful aging. We integrate quantum frequency scanning, advanced fitness protocols, and biohacking technologies to offer guests personalized experiences that optimize physical, mental, and emotional health. The hub also serves as a community space for wellness-focused events. We are seeking a dedicated and personable Front House team member to join our full-time, on-site team in Jeddah. This role is crucial as you will be the primary point of contact for our guests, ensuring their experience from arrival is welcoming, professional, and seamless.

Key Responsibilities

• Serve as the initial point of contact for all guests, extending a warm and professional greeting.
• Efficiently manage guest check-in and check-out procedures.
• Maintain a consistently welcoming and professional atmosphere within the reception area.
• Respond to guest inquiries accurately and courteously, whether in person, via telephone, or through online channels.
• Schedule and confirm appointments for various wellness services and sessions.
• Provide clear and comprehensive information regarding services, membership options, and upcoming events.
• Coordinate effectively with wellness practitioners and operations staff to ensure smooth service delivery.
• Ensure the reception area is always clean, organized, and presentable.
• Handle payment transactions accurately and manage basic administrative tasks.
• Facilitate the smooth flow of guests through their scheduled sessions and activities.
• Actively promote upcoming programs and community events to guests.
• Gather guest feedback to contribute to service improvement initiatives.
• Assist with various front-of-house operational needs as they arise.
• Develop a thorough understanding of all services offered to effectively assist clients.

Qualifications and Requirements

• Demonstrated strong interpersonal skills and communication abilities to build rapport and create a welcoming environment for diverse guests.
• Excellent verbal and written communication skills for handling inquiries, explaining services, and supporting professional correspondence.
• Proven customer service experience, with an emphasis on hospitality, problem-solving, and maintaining a high standard of guest care.
• Comfort and confidence in presenting information and explaining offerings, memberships, or wellness programs in an engaging manner.
• Previous experience in a front desk, reception, or hospitality role, preferably within the wellness, fitness, spa, or healthcare sectors.
• Proficiency in using scheduling systems, basic office software, and payment processing tools.
• A high level of professionalism, reliability, and meticulous attention to detail.
• Ability to effectively manage multiple tasks simultaneously in a dynamic environment.
• Fluency in English is essential.
• Arabic language skills are highly beneficial for effectively serving our local guest base.
• Willingness and ability to work on-site in Jeddah.
• Flexibility to work varied hours, including evenings and weekends, as required by operational needs.

Required Skills

• Interpersonal Skills
• Interpersonal Communication
• Verbal Communication
• Written Communication
• Customer Service
• Hospitality
• Problem Solving
• Guest Care
• Presentations
• Scheduling Systems
• Basic Office Software Proficiency
• Payment Processing Tools
• Attention to Detail
• Task Management

Work Environment and Details

This is a full-time, on-site position based in Jeddah. The role requires flexibility to work varied hours, including evenings and weekends, to meet operational needs. Longevity Wellness Hub is located within the Makkah region.

Join Travel Gate Group as an HR Specialist!
We are seeking a dedicated HR Specialist to manage and organize all aspects of HR operations, including payroll and personnel matters, to ensure effective and accurate implementation of HR policies, achieving the highest levels of employee satisfaction.

Main Responsibilities:

• Ensure compliance with internal policies, procedures, and Saudi regulations.
• Collect and organize hiring documentation for new employees.
• Prepare job offers and contract drafts for selected candidates.
• Participate in the new employee orientation program, providing essential information about contracts and regulations.
• Maintain and update employee files, ensuring all employment documents are organized.
• Update information on government platforms (like Mudad, Muqeem, social insurance).
• Monitor the renewal dates for work permits and collect necessary documents timely.
• Manage employee relations and respond to basic inquiries about medical and financial benefits.
• Initial communication with medical insurance providers and assist employees with their queries.
• Ensure the accuracy of data added to the HR systems.
• Review and assist in preparing monthly payroll and benefits data.
• Document disciplinary procedures and maintain official records.
• Participate in updating internal regulations to comply with labor laws.

Qualifications:
Bachelor's degree in Business Administration or related field.

Experience and Skills:

• 2 to 5 years of experience in managing HR operations and personnel matters.
• Preferred experience in tourism and travel companies.
• Excellent knowledge of Saudi labor laws.
• Proficiency in MS Office.
• Strong organizational and time management skills.
• Experience in recruitment, selection, training, compensation, and benefits.
• Ability to build and maintain relationships with employees.
• Advanced English language skills.

Join Integral Hotel Supplies as a Supply Chain Manager!
We are seeking a skilled and experienced individual to lead our logistics and supply chain operations in Jeddah, Saudi Arabia. As a critical leadership role, you will drive operational excellence and develop long-term strategies. Your objective will be to ensure the efficiency and resilience of our supply chain network.

Key Responsibilities:

• Develop and implement logistics and supply chain strategies aligned with commercial goals.
• Manage all logistics operations including warehousing, inventory management, transportation, and distribution.
• Lead and mentor the logistics team, fostering a high-performance culture.
• Oversee budgets and identify opportunities for profitability and efficiency.
• Build and maintain relationships with suppliers and carriers.
• Analyze performance metrics to identify bottlenecks and implement improvements.
• Ensure compliance with local and international trade laws and safety standards.
• Collaborate with senior management to ensure cohesive operational workflows.

Qualifications:

• Proven success in a senior leadership role in logistics or supply chain management.
• Bachelor's degree in Supply Chain Management, Business Administration, or Logistics.
• Comprehensive knowledge of supply chain principles.
• Strong financial acumen with experience in budgeting and cost control.
• Exceptional leadership and communication skills.
• Experience in the Saudi Arabian market is preferred.

Join Marriott International as a Mgr-Security & Safety!
As a Mgr-Security & Safety, you will play a crucial role in managing the daily functions of the security department, ensuring the protection of property assets, employees, and guests. You will be responsible for maintaining logs and documents required by law and standard operating procedures, as well as training staff in established emergency procedures.

Responsibilities:

• Administer fire prevention programs and emergency preparedness.
• Conduct hazard and risk assessments at the property.
• Develop detailed 'shut down' procedures to secure all areas appropriately.
• Monitor unusual activities around the property to ensure guest and employee well-being.
• Handle complaints and resolve disputes effectively.
• Provide personal assistance and medical attention as needed.

Candidate Profile:
A high school diploma or GED with 4 years of experience in security/loss prevention or a 2-year degree in Criminal Justice with 2 years of related experience is required. Strong leadership, interpersonal skills, and a commitment to exceptional customer service are essential.

About Marriott International:
At Marriott International, we foster an inclusive culture and provide a diverse workforce that values unique backgrounds. Our commitment to non-discrimination ensures that every individual has an opportunity to thrive within our community. Join us and experience the art of hospitality in a luxurious environment.