Office Manager Jobs in Makkah

About the Role

Kid to Kid is seeking a motivated Assistant Manager for its South Blvd location in Al Sadiyah, Makkah, Saudi Arabia. This full-time position offers the opportunity to contribute to a company focused on sustainability and community support. As an Assistant Manager, you will play a key role in driving sales floor performance, fostering a positive team environment, and coaching team members to achieve operational excellence. This role is ideal for individuals looking to grow within a dynamic business model and a supportive network.

You will be joining Summit Recommerce Group (SRG), a large multi-unit operator within the Kid to Kid and Uptown Cheapskate systems, with nearly 30 locations. SRG is led by a female founder and emphasizes a supportive, non-corporate culture, providing the infrastructure of a corporate team while maintaining a commitment to employee support. The company has ambitious growth objectives and seeks individuals eager to develop alongside them.

Key Responsibilities

• Presort incoming clothing, toys, and equipment from community members selling items to the store.
• Utilize the company's computer system for accurate buying and pricing of inventory.
• Organize merchandise racks, tag clothing, and ensure proper display.
• Test toys and assemble equipment to confirm they are in good working condition.
• Process customer transactions at the register and inform customers about selling their items to Kid to Kid.
• Assist in creating and posting content for the store's social media pages.
• Perform opening and closing duties, including system shutdowns, nightly reports, and till management.
• Manage inventory by transporting back stock bins to and from storage units using a company box truck.
• Support the Store Manager in leading and guiding the store team.

Qualifications and Requirements

• 0-1 years of experience in a retail or customer-facing role.

Required Skills

• Leadership and team coaching abilities.
• Strong customer service skills.
• Proficiency in inventory management.
• Experience with social media content creation and posting.
• Familiarity with opening and closing procedures for a retail environment.
• Experience operating Point of Sale (POS) systems.

Work Environment and Benefits

This is a full-time position located in Al Sadiyah, Makkah, Saudi Arabia. The role offers potential for monthly bonuses, a 30% employee discount on store merchandise, 5 days of paid time off, and eligibility for a Group Health Plan and 401(k) with matching. Flexible scheduling options are available, along with real advancement opportunities across nearly 30 locations. Employees receive support from a dedicated administrative team, cross-training, and the backing of experienced leadership. Parental leave is also provided.

About the Role

Saudi Ground Services (SGS) is seeking a skilled Database Administrator to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is responsible for the management, maintenance, and optimization of SGS's database systems, ensuring their stability, security, availability, and high performance. The Database Administrator will support daily operations and strategic business initiatives by overseeing database administration, performance tuning, backup and recovery, and data integrity across MS SQL and Azure SQL environments. This role is integral to supporting reliable data management and ensuring efficient database operations, aligning with SGS's digital transformation objectives.

Key Responsibilities

• Manage, maintain, and optimize MS SQL and Azure SQL databases across development, testing, and production environments.
• Develop, review, and optimize stored procedures, functions, views, and triggers to enhance database performance and reliability.
• Monitor database performance and implement tuning strategies to ensure optimal efficiency and system availability.
• Perform regular database backups, conduct recovery testing, and develop disaster recovery plans to ensure business continuity.
• Implement and maintain robust database security measures, including user access controls and permissions, to safeguard sensitive business data.
• Troubleshoot and promptly resolve database issues, such as performance bottlenecks, deadlocks, and data inconsistencies.
• Support database migration, patching, upgrades, and version control activities.
• Collaborate effectively with application developers and business teams to address database-related requirements and support system enhancements.

Qualifications and Experience

The role requires a minimum of 5 years of experience in Database Administration. Candidates should possess strong experience with MS SQL Server and Azure SQL. A solid understanding of Stored Procedures is essential. Knowledge in API Integration is considered a plus.

Required Skills

• MS SQL
• Azure SQL
• Stored Procedures
• API Integration (preferred)

Work Location and Type

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 5-10 years of experience in database administration.

About the Role

Delta Hotels and Resorts is seeking a dedicated and experienced Chief Steward to join their team in Jeddah, Makkah Al Mukarramah, Saudi Arabia. This full-time management position is essential for overseeing the efficient daily operations of the kitchen services department. The Chief Steward will play a vital role in maintaining high standards of cleanliness, organization, and staff performance, directly contributing to guest satisfaction and operational excellence.

Key Responsibilities

• Manage the daily operations of kitchen services and supervise relevant staff.
• Oversee dishwashing operations, ensuring efficient cleaning and organization of all service ware.
• Direct and manage nightly cleaning activities to maintain a clean kitchen environment.
• Ensure the cleanliness and maintenance of the back dock area.
• Supervise banquet and catering arrangements to support event services.
• Oversee kitchen staff not directly involved in cooking, such as dishwashers and kitchen assistants.
• Continuously strive to improve guest and staff satisfaction while maintaining the operational budget.
• Order and manage necessary supplies, ensuring staff have the required equipment, tools, and uniforms.
• Schedule events, programs, and activities effectively.
• Monitor the flow of required materials and maintain current inventory levels.
• Conduct periodic inventories of china, glassware, and silverware.
• Control inventories of food, equipment, smallwares, and beverages, reporting any shortages.
• Inspect supplies, equipment, and work areas to ensure efficient service and adherence to standards.
• Investigate and follow up on staff incidents to ensure safety and compliance.
• Manage all kitchen equipment, china, glassware, and silverware, ensuring an adequate supply of clean items.
• Oversee staff adherence to loss prevention policies to prevent accidents and control costs.
• Enforce proper cleaning procedures for service ware, equipment, floors, and all dishwashing machines.
• Ensure all food storage and transportation equipment is in good working order.
• Ensure compliance with all applicable laws and regulations, including food handling and sanitation standards.
• Communicate and update executive managers, peers, and subordinates with relevant information in a timely manner.
• Utilize interpersonal and communication skills to lead, influence, and encourage others.
• Advocate for sound financial and business decisions, demonstrating honesty and integrity.
• Lead by example, demonstrating appropriate behaviors and work ethics.
• Sufficiently understand employee positions to perform duties in their absence.
• Provide leadership, vision, and direction to align department goals with overall objectives.
• Ensure staff productivity levels are maintained.
• Achieve and exceed goals, including performance and budget objectives.
• Celebrate successes by publicly recognizing team members' contributions.
• Foster and build mutual trust, respect, and cooperation among team members.
• Clearly communicate performance expectations based on job descriptions.
• Establish collaborative and open relationships with employees.
• Participate in managing the department's controllable expenses to meet or exceed budget goals.
• Strive to improve service performance and solicit employee feedback.
• Understand the impact of department operations on the property's overall financial goals.
• Attend meetings and communicate with executives, peers, and subordinates to improve service quality.
• Manage daily operations to ensure quality, standards, and customer expectations are met.
• Emphasize guest satisfaction during department meetings and focus on continuous improvement.
• Provide guidance and direction to subordinates, including setting and monitoring performance standards.
• Participate in the recruitment, interviewing, selection, hiring, and promotion of employees.
• Train employees on safety procedures and the proper use of equipment and chemicals.
• Provide feedback to individuals based on observations of service behaviors.
• Review employee satisfaction results to identify and address concerns.
• Ensure disciplinary procedures and documentation are completed according to Standard Operating Procedures (SOPs) and Local Standard Operating Procedures (LSOPs).
• Apply property policies fairly and consistently.
• Participate in progressive disciplinary procedures for employees.

Qualifications and Requirements

• High school diploma or equivalent required.
• Minimum of 4 years of experience in purchasing, food and beverage, culinary, or a related professional field.
• Alternatively, a two-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, plus two years of experience in purchasing, food and beverage, culinary, or a related professional field.

Required Skills

• Food and Beverage Management
• Culinary Operations
• Purchasing and Supply Chain
• Kitchen Services Operations
• Staff Supervision and Leadership
• Dishwashing Operations Management
• Night Cleaning Procedures
• Back Dock Cleaning and Maintenance
• Banquet and Catering Arrangements
• Inventory Management and Control
• Loss Prevention Strategies
• Sanitation Standards and Compliance
• Food Handling Standards
• Effective Communication and Interpersonal Skills
• Financial Management and Budget Control
• Human Resources Management
• Providing Exceptional Customer Service

Job Details and Location

This is a full-time, management position. The work location is 3243 Al Salam Street, Jeddah, Makkah Al Mukarramah, Saudi Arabia, 23613. The job requires 2-5 years of experience. The region is located in Jeddah, Makkah Al Mukarramah.

Delta Hotels and Resorts is committed to being an equal opportunity employer, committed to diversity and inclusion. We value the unique backgrounds of our partners and foster an environment where everyone is welcome and has the opportunity to thrive. Delta Hotels by Marriott offers a seamless travel experience designed for the modern, frequent traveler, focusing on flawlessly meeting essential needs. We are rapidly expanding globally and invite individuals who enjoy purposeful service and attention to detail to explore opportunities with us.

Join Marriott International as a Mgr-Security & Safety!
As a Mgr-Security & Safety, you will play a crucial role in managing the daily functions of the security department, ensuring the protection of property assets, employees, and guests. You will be responsible for maintaining logs and documents required by law and standard operating procedures, as well as training staff in established emergency procedures.

Responsibilities:

• Administer fire prevention programs and emergency preparedness.
• Conduct hazard and risk assessments at the property.
• Develop detailed 'shut down' procedures to secure all areas appropriately.
• Monitor unusual activities around the property to ensure guest and employee well-being.
• Handle complaints and resolve disputes effectively.
• Provide personal assistance and medical attention as needed.

Candidate Profile:
A high school diploma or GED with 4 years of experience in security/loss prevention or a 2-year degree in Criminal Justice with 2 years of related experience is required. Strong leadership, interpersonal skills, and a commitment to exceptional customer service are essential.

About Marriott International:
At Marriott International, we foster an inclusive culture and provide a diverse workforce that values unique backgrounds. Our commitment to non-discrimination ensures that every individual has an opportunity to thrive within our community. Join us and experience the art of hospitality in a luxurious environment.

About the Role

Colgate-Palmolive, a global leader in consumer products operating in over 200 countries, is seeking a Customer Development Manager to join its team. The company specializes in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition, with products used in households worldwide. As a caring and innovative growth company, Colgate-Palmolive is dedicated to reimagining a healthier future for people, pets, and the planet, guided by core values of Caring, Inclusivity, and Courage.

This full-time position is based in Jeddah, Makkah, Saudi Arabia, with potential travel up to 50% of the time. The Customer Development Manager will be responsible for achieving sales, margin, and volume targets for assigned accounts, ensuring flawless 5P (Product, Price, Place, Promotion, People) execution in-store, and developing strong partnerships with key customers.

Key Responsibilities

• Achieve sales, margin, and volume targets for assigned accounts and ensure 5P execution in-store.
• Develop and nurture partnerships between Colgate-Palmolive and a group of accounts at store and regional levels by building relationships and negotiating with Store Operations and in-store personnel.
• Provide feedback on competitive intelligence and the in-store environment to ensure effective tactic implementation, reporting findings to the Customer Development Team Lead (CDTL).
• Ensure tailored plans and promotions are developed in collaboration with the Regional Manager (RM) and executed within assigned accounts.
• Cascade Channel Strategy, developed by the CDTL, within selected accounts, focusing on both qualitative (5Ps) and quantitative aspects (Sales per Account, per Store, per Category, and per SKU).
• Build and manage relationships with key stakeholders, including Junior Buyers and Store Managers, at the regional and/or store level.
• Conduct necessary negotiations regarding planograms, displays, and promotion execution at the regional office and/or store level.
• Coordinate special events, including store-level sell-in and communication, and manage in-store materials in cooperation with the RM Team and CDTL.
• Maximize the Profit & Loss (P&L) for assigned accounts by analyzing performance, identifying opportunities, and developing action plans.
• Prepare Business Reviews twice a year, in conjunction with the CDTL and General Manager (GM), to meet with customers and discuss mutual growth opportunities.
• Regularly visit stores within the assigned group of accounts to identify areas for improvement.
• Coach and provide direction to in-store staff, including merchandisers, ensuring they are trained and updated on new products, promotions, and merchandising objectives.
• Identify training needs for in-store staff and develop training plans with the CDTL.
• Collaborate with the CDTL and RM to develop tools, merchandising materials, and in-store programs for effective shelf management to drive Colgate product purchases.
• Supervise and analyze the consistent and accurate collection of data to monitor 5P performance against targets.
• Clearly communicate in-store objectives and monitor the execution of 5P targets, product availability, assortment by store format, shelf pricing (regular and promoted), promotion implementation versus plan, share of shelf, planograms, and Point of Purchase (POP) placement versus plan.
• Resolve operational issues encountered at regional offices or in-store.

Qualifications and Requirements

• A minimum of a Bachelor's or similar degree is required.
• At least 5 years of experience in the HSM/Pharma-DS environment within the Saudi Market.
• Proven experience in developing the business of selected customers.
• Good command of both English and Arabic languages.

Required Skills

• Sales
• Margin Management
• Volume Achievement
• 5P Execution
• Customer Relationship Management
• Negotiation
• Competition Intelligence
• Business Development
• P&L Management
• Merchandising
• Shelf Management

Work Environment and Travel

This is a full-time role based in Jeddah, Makkah, Saudi Arabia. The position requires potential travel up to 50% of the time. The role is located in the Makkah region, with potential business activities extending to Riyadh.