Office Manager Jobs in Makkah

About the Role

Ethra Human Resources is seeking a Tourism Manager on behalf of its client. This position will lead the company's overall operations and spearhead business growth initiatives, reporting directly to the Board of Directors. The role requires a hands-on leader experienced in managing daily operations, supervising teams, cultivating strategic partnerships, and driving revenue growth across tourism and cultural projects. This is a key role for overseeing operational performance, business development, and external stakeholder relationships to ensure seamless execution and sustainable organizational growth within Saudi Arabia's tourism sector.

Key Responsibilities

• Lead and oversee the company's daily operations and all business activities.
• Develop and execute comprehensive business growth and expansion strategies.
• Build and maintain strong partnerships with clients and key stakeholders.
• Supervise and ensure optimal operational performance across all projects and locations.
• Manage and provide support to internal teams and external outsourced service providers.
• Represent the company effectively in meetings, industry events, and new business opportunities.
• Monitor financial and operational performance, providing detailed reports to the Board of Directors.
• Identify and capitalize on new revenue opportunities and explore emerging market channels.
• Ensure the delivery of high service quality and maintain exceptional customer satisfaction levels.
• Develop annual plans, set targets, and implement operational improvements to enhance efficiency.
• Support the company's long-term vision and contribute to overall organizational growth.

Qualifications and Requirements

• A minimum of 8 to 12 years of progressive experience in management, operations, or business development roles.
• Previous experience within the tourism, hospitality, events, or closely related industries is highly preferred.
• Demonstrated proven experience in leadership and successfully managing teams.
• A strong background in business growth strategies and effective partnership development.
• Fluency in both English and Arabic is essential.
• Must be based in Jeddah or possess a strong understanding of the Western Region market.
• The ability to manage both strategic responsibilities and day-to-day operational demands.

Required Skills

• Management and Operations
• Business Development and Partnership Development
• Tourism, Hospitality, and Events Industry Expertise
• Leadership and Team Management
• Relationship Building and Networking
• Strategic Planning
• Operational Performance Management
• Revenue Growth Strategies
• Customer Satisfaction Enhancement

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. A strong existing network and proven relationship-building skills are considered an advantage for this role.

About the Role

Zahr is seeking a qualified individual to join the team as an Academic Manager in Taif, Kingdom of Saudi Arabia. This role is responsible for leading academic operations in the northern region, with a focus on achieving high performance and operational excellence.

The Academic Manager will play a key role in the strategic direction and operational success of academic programs, fostering a culture of continuous improvement and ensuring the delivery of quality educational experiences.

Key Responsibilities

• Oversee the efficient and professional management and operation of academic institutions.
• Lead administrative and financial departments, and monitor their performance.
• Develop operational and strategic plans for academic institutions.
• Ensure the quality of training and services provided.
• Develop training programs and enhance existing services.

Qualifications and Requirements

• Proven practical experience in managing academic institutions or specialized educational facilities.
• Proficiency in managing operational and diverse departmental activities.
• High leadership, administrative, and communication skills.

Required Skills

• Management
• Financial Management
• Operational Management
• Developing Operational and Strategic Plans
• Ensuring the Quality of Training and Provided Services
• Developing Training Programs and Provided Services

Work Details

This is a full-time position. The role is based in Aţ Ţā’if, Makkah, Saudi Arabia. The required experience for this role is 5-10 years.

Application Information

To apply for this position, please submit your CV to h@*****************.

About the Role

Delta Hotels and Resorts is seeking a dedicated and experienced Chief Steward to join their team in Jeddah, Makkah Al Mukarramah, Saudi Arabia. This full-time management position is essential for overseeing the efficient daily operations of the kitchen services department. The Chief Steward will play a vital role in maintaining high standards of cleanliness, organization, and staff performance, directly contributing to guest satisfaction and operational excellence.

Key Responsibilities

• Manage the daily operations of kitchen services and supervise relevant staff.
• Oversee dishwashing operations, ensuring efficient cleaning and organization of all service ware.
• Direct and manage nightly cleaning activities to maintain a clean kitchen environment.
• Ensure the cleanliness and maintenance of the back dock area.
• Supervise banquet and catering arrangements to support event services.
• Oversee kitchen staff not directly involved in cooking, such as dishwashers and kitchen assistants.
• Continuously strive to improve guest and staff satisfaction while maintaining the operational budget.
• Order and manage necessary supplies, ensuring staff have the required equipment, tools, and uniforms.
• Schedule events, programs, and activities effectively.
• Monitor the flow of required materials and maintain current inventory levels.
• Conduct periodic inventories of china, glassware, and silverware.
• Control inventories of food, equipment, smallwares, and beverages, reporting any shortages.
• Inspect supplies, equipment, and work areas to ensure efficient service and adherence to standards.
• Investigate and follow up on staff incidents to ensure safety and compliance.
• Manage all kitchen equipment, china, glassware, and silverware, ensuring an adequate supply of clean items.
• Oversee staff adherence to loss prevention policies to prevent accidents and control costs.
• Enforce proper cleaning procedures for service ware, equipment, floors, and all dishwashing machines.
• Ensure all food storage and transportation equipment is in good working order.
• Ensure compliance with all applicable laws and regulations, including food handling and sanitation standards.
• Communicate and update executive managers, peers, and subordinates with relevant information in a timely manner.
• Utilize interpersonal and communication skills to lead, influence, and encourage others.
• Advocate for sound financial and business decisions, demonstrating honesty and integrity.
• Lead by example, demonstrating appropriate behaviors and work ethics.
• Sufficiently understand employee positions to perform duties in their absence.
• Provide leadership, vision, and direction to align department goals with overall objectives.
• Ensure staff productivity levels are maintained.
• Achieve and exceed goals, including performance and budget objectives.
• Celebrate successes by publicly recognizing team members' contributions.
• Foster and build mutual trust, respect, and cooperation among team members.
• Clearly communicate performance expectations based on job descriptions.
• Establish collaborative and open relationships with employees.
• Participate in managing the department's controllable expenses to meet or exceed budget goals.
• Strive to improve service performance and solicit employee feedback.
• Understand the impact of department operations on the property's overall financial goals.
• Attend meetings and communicate with executives, peers, and subordinates to improve service quality.
• Manage daily operations to ensure quality, standards, and customer expectations are met.
• Emphasize guest satisfaction during department meetings and focus on continuous improvement.
• Provide guidance and direction to subordinates, including setting and monitoring performance standards.
• Participate in the recruitment, interviewing, selection, hiring, and promotion of employees.
• Train employees on safety procedures and the proper use of equipment and chemicals.
• Provide feedback to individuals based on observations of service behaviors.
• Review employee satisfaction results to identify and address concerns.
• Ensure disciplinary procedures and documentation are completed according to Standard Operating Procedures (SOPs) and Local Standard Operating Procedures (LSOPs).
• Apply property policies fairly and consistently.
• Participate in progressive disciplinary procedures for employees.

Qualifications and Requirements

• High school diploma or equivalent required.
• Minimum of 4 years of experience in purchasing, food and beverage, culinary, or a related professional field.
• Alternatively, a two-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, plus two years of experience in purchasing, food and beverage, culinary, or a related professional field.

Required Skills

• Food and Beverage Management
• Culinary Operations
• Purchasing and Supply Chain
• Kitchen Services Operations
• Staff Supervision and Leadership
• Dishwashing Operations Management
• Night Cleaning Procedures
• Back Dock Cleaning and Maintenance
• Banquet and Catering Arrangements
• Inventory Management and Control
• Loss Prevention Strategies
• Sanitation Standards and Compliance
• Food Handling Standards
• Effective Communication and Interpersonal Skills
• Financial Management and Budget Control
• Human Resources Management
• Providing Exceptional Customer Service

Job Details and Location

This is a full-time, management position. The work location is 3243 Al Salam Street, Jeddah, Makkah Al Mukarramah, Saudi Arabia, 23613. The job requires 2-5 years of experience. The region is located in Jeddah, Makkah Al Mukarramah.

Delta Hotels and Resorts is committed to being an equal opportunity employer, committed to diversity and inclusion. We value the unique backgrounds of our partners and foster an environment where everyone is welcome and has the opportunity to thrive. Delta Hotels by Marriott offers a seamless travel experience designed for the modern, frequent traveler, focusing on flawlessly meeting essential needs. We are rapidly expanding globally and invite individuals who enjoy purposeful service and attention to detail to explore opportunities with us.

About the Role

Accenture Middle East is seeking a Security Delivery Lead (SOC) to join our team in Jeddah, Makkah, Saudi Arabia. This role is an opportunity to apply expertise in security to develop impactful solutions. As a subject matter expert, you will collaborate with cross-functional teams, make key decisions, and oversee the delivery of security governance. Your role will be instrumental in shaping security strategies, implementing solutions, and ensuring alignment with enterprise policies to enhance organizational security.

Key Responsibilities

• Govern the delivery of Managed Security Services, encompassing Security Operations Center (SOC) and Cyber Threat Intelligence (CTI) functions.
• Ensure strict adherence to Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and all contractual obligations.
• Serve as the primary governance liaison between client leadership and delivery teams, promoting clear communication and alignment.
• Lead service reviews, manage escalations effectively, and facilitate governance forums to ensure optimal service performance.
• Oversee risks, issues, and overall service performance at a strategic level, separate from day-to-day operational tasks.
• Ensure compliance with all relevant policies, controls, and regulatory standards within the security domain.
• Drive continuous service improvement and maturity initiatives to enhance the overall security posture.

Qualifications and Requirements

• Demonstrated experience in Managed Security Services governance.
• Strong knowledge of Security Operations Center (SOC) and Cyber Threat Intelligence (CTI) operating models.
• Proven ability to manage stakeholders at an executive level, fostering strong relationships and influencing outcomes.
• Solid understanding and awareness of risk management, compliance frameworks, and audit processes.
• Experience in effectively handling escalations and making critical decisions under pressure.
• Ability to constructively challenge teams and drive performance without micromanagement.

Required Skills

• Security Governance
• Managed Security Services
• Security Operations Center (SOC)
• Cyber Threat Intelligence (CTI)
• Service Level Agreements (SLAs)
• Key Performance Indicators (KPIs)
• Risk Management
• Compliance
• Audit Awareness
• Stakeholder Management
• Decision Making
• Constructive Challenge

Work Environment and Experience

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The ideal candidate will possess 5-10 years of relevant experience in the cybersecurity and managed services domain.

About the Role

Bupa Arabia is seeking a Senior Executive Manager to lead and oversee its Home Healthcare, Laboratory, and Imaging operations. This role is responsible for the end-to-end management of partnership and referral activities, including clinical home visits, laboratory services, physical therapy, vaccinations, and imaging, ensuring seamless service delivery across connected care channels to improve patient health outcomes. The position also involves building and managing the radiology, laboratory, and home health care departments within integrated care clinics, overseeing their daily operations, and driving strategic initiatives to enhance service quality and operational efficiency.

Key Responsibilities

• Lead and oversee end-to-end operations for all partnership and referral activities, including clinical home visits, laboratory services, physical therapy, vaccinations, and imaging.
• Manage and build radiology, laboratory, and home health care departments within integrated care clinics, ensuring efficient daily operations.
• Lead multidisciplinary healthcare operations across multiple care settings, ensuring integrated service delivery through partnerships, efficient processes, and data-driven improvements.
• Oversee home healthcare and diagnostic services to optimize performance, coordination, and patient satisfaction.
• Drive continuous quality improvement by implementing standards, monitoring performance, and resolving service issues using KPIs and data insights.
• Enhance patient outcomes, satisfaction, and operational efficiency while ensuring compliance and staff development.
• Build and manage strong relationships with internal and external stakeholders to align goals, optimize care coordination, and ensure effective Service Level Agreement (SLA) performance.
• Promote patient safety and regulatory compliance through evidence-based practices, proactive risk reduction, and timely issue resolution.
• Lead quality assurance and regulatory compliance through policy development, audits, and continuous monitoring of clinical processes.
• Ensure adherence to standards, reduce risks, and maintain high-quality care, patient safety, and organizational integrity.
• Drive financial performance by optimizing resource utilization, managing referral networks, and collaborating with stakeholders to achieve cost savings and revenue growth across healthcare services.

Qualifications and Experience

• A minimum of 10 years of progressive experience in laboratory operations and management.
• Proven track record in supervising laboratory teams and overseeing daily laboratory functions.
• Experience in managing multi-disciplinary laboratory services, including clinical chemistry, hematology, and microbiology.
• Qualifications: Medicine and Surgery.

Required Skills

• Exceptional leadership capabilities, including inspiring and motivating healthcare professionals, and providing clear direction and guidance.
• Excellent interpersonal and communication skills, with the ability to explain complex medical information to patients and their families.
• Strong problem-solving abilities.
• Effective team collaboration skills.
• Robust organizational and multitasking abilities, including managing schedules, appointments, and daily operations.
• Proficiency in performance management.
• Commitment to patient-centered care.
• Sound decision-making skills.
• Demonstrated lab management experience.
• Expertise in laboratory operations and management.
• Experience in supervising laboratory teams and overseeing daily laboratory functions.
• Experience in managing multi-disciplinary laboratory services.

Work Environment and Location

This full-time position is based in Jeddah and Makkah, Saudi Arabia, overseeing operations within these regions.

Join Marriott International as a Mgr-Security & Safety!
As a Mgr-Security & Safety, you will play a crucial role in managing the daily functions of the security department, ensuring the protection of property assets, employees, and guests. You will be responsible for maintaining logs and documents required by law and standard operating procedures, as well as training staff in established emergency procedures.

Responsibilities:

• Administer fire prevention programs and emergency preparedness.
• Conduct hazard and risk assessments at the property.
• Develop detailed 'shut down' procedures to secure all areas appropriately.
• Monitor unusual activities around the property to ensure guest and employee well-being.
• Handle complaints and resolve disputes effectively.
• Provide personal assistance and medical attention as needed.

Candidate Profile:
A high school diploma or GED with 4 years of experience in security/loss prevention or a 2-year degree in Criminal Justice with 2 years of related experience is required. Strong leadership, interpersonal skills, and a commitment to exceptional customer service are essential.

About Marriott International:
At Marriott International, we foster an inclusive culture and provide a diverse workforce that values unique backgrounds. Our commitment to non-discrimination ensures that every individual has an opportunity to thrive within our community. Join us and experience the art of hospitality in a luxurious environment.

About the Role

SYSTRA, a global leader in engineering and consulting for public transport and sustainable mobility, is seeking an experienced Land Transport Manager to oversee a high-profile investment program in Makkah, Saudi Arabia. With over 10,300 employees worldwide, SYSTRA aims to design safe and sustainable transport solutions that promote social inclusion and improve access to employment, education, and leisure opportunities. For 65 years, SYSTRA has partnered with cities and regions to develop, enhance, and modernize their transport infrastructure and systems throughout their lifecycle. This role plays a critical part in leading the comprehensive delivery of a major real estate development project linked to a Bus Public Transport Operation initiative, which includes stakeholder management, performance oversight, procurement consultancy, and execution governance.

The successful candidate will guide multidisciplinary teams, align stakeholders, ensure projects meet performance objectives, deliver expected benefits, and are completed on time. This position offers an opportunity to shape the future of urban mobility in a key region.

Key Tasks and Responsibilities

• Provide comprehensive consultancy leadership across the entire project lifecycle, including design review, commercial support, and construction supervision for Bus and Bus Rapid Transit (BRT) programs.
• Lead the development of corridor and network strategies, demand forecasting inputs, service plans, and operational models, including fleet planning, depot strategy, and operational concepts.
• Act as the primary interface with public authorities, operators, consultants, and community stakeholders, facilitating governance, approvals, and public communication.
• Manage program controls, including schedule, cost, risk, and quality, by establishing Project Management Office (PMO) structures, Key Performance Indicators (KPIs), stage gates, and reporting dashboards.
• Review and assure designs for road infrastructure (corridors, stations, depots), Intelligent Transport Systems (ITS), fare collection systems, and priority measures, coordinating efforts across traffic engineering, urban design, utilities, and safety disciplines.
• Lead Operational Readiness and Airport Transfer (ORAT) planning, service change management, and transition to operations, including the implementation of safety management systems and incident response protocols.
• Enhance user experience, accessibility, equity, and reliability through data-driven service performance management.
• Integrate sustainability and resilience outcomes, such as emissions reduction, energy efficiency, and climate adaptation, ensuring alignment with Environmental, Social, and Governance (ESG) objectives and client policies.
• Mentor teams, foster strong client relationships, and identify business development opportunities, including proposal writing and thought leadership initiatives.

Qualifications and Requirements

• Minimum of 20 years of overall professional experience.
• At least 15 years of relevant experience in construction management, property development, and transport/mobility operations.
• Mandatory experience working within the Kingdom of Saudi Arabia (KSA).
• Proven leadership experience in delivering large and complex urban mobility programs, either in consultancy or client-side roles, including the establishment of PMOs and governance frameworks.
• Demonstrated experience in greenfield implementation, bus priority measures, station/stop design interfaces, and ITS/fare collection systems for bus operations.
• Proficiency in managing stakeholders at senior levels, effectively engaging with elected officials, transport agencies, operators, and community groups.
• Excellent communication skills, with the ability to synthesize complex technical information into clear recommendations and executive reports.
• Strong understanding of ITS/SCADA systems, Automatic Vehicle Location/Real-Time Passenger Information (AVL/RTPI), Automatic Fare Collection (AFC) systems, and data governance principles.
• Familiarity with safety standards, accessibility guidelines, and design codes relevant to urban bus and BRT systems.
• Proficiency in MS Office Suite; experience with Power BI or Tableau required, with desirable exposure to GIS and modeling platforms.
• Bachelor's degree in Engineering, Transport Planning, Urban Planning, or a related field required; Master's degree preferred.
• Professional accreditation such as PMP, PRINCE2, PE/CEng, or PTP/CMILT highly preferred.
• Demonstrated success in leading multidisciplinary teams and achieving results within complex governance structures.

Core Skills

• Construction Project Management
• Transport and Mobility Expertise
• Stakeholder Management
• Performance Management
• Procurement Consultancy
• Execution Governance
• Design Review
• Commercial Support
• Construction Supervision
• Corridor and Network Strategies
• Demand Forecasting
• Service Plan Development
• Operational Model Design
• Fleet Planning
• Depot Strategy
• Operational Concept Development
• Public Authority Engagement
• Operator Engagement
• Consultant Engagement
• Community Stakeholder Engagement
• Governance Facilitation
• Approvals Facilitation
• Public Communications Management
• Program Controls Management
• Schedule Management
• Cost Management
• Risk Management
• Quality Management
• PMO Structure Development
• KPI Identification and Tracking
• Stage Gate Process Management
• Reporting Dashboard Creation
• Road Infrastructure Design Assurance
• ITS Design Assurance
• Fare Collection System Design Assurance
• Priority Measure Design Assurance
• Traffic Engineering Coordination
• Urban Design Coordination
• Utilities Coordination
• Safety Coordination
• ORAT Planning
• Service Change Management
• Transition to Operations Management
• Safety Management System Implementation
• Incident Response Planning
• User Experience Enhancement
• Accessibility Standards Integration
• Equity Considerations
• Reliability Improvement
• Data-Driven Service Performance Management
• Sustainability Integration
• Resilience Integration
• Emissions Reduction Strategies
• Energy Efficiency Measures
• Climate Adaptation Planning
• ESG Objective Alignment
• Client Policy Objective Alignment
• Team Mentoring
• Client Relationship Building
• Business Development
• Proposal Writing
• Thought Leadership
• Construction Management
• Property Development
• Transport and Mobility Operations and Maintenance
• Greenfield Project Implementation
• Bus Priority Measure Design and Implementation
• Station/Stop Design Interfaces
• Bus ITS/Fare Collection System Implementation
• Communication Skills
• ITS/SCADA Systems Understanding
• AVL/RTPI Systems Understanding
• AFC Systems Understanding
• Data Governance Principles
• Safety Standards Knowledge
• Accessibility Guidelines Knowledge
• Design Codes Knowledge
• MS Office Proficiency
• Power BI/Tableau Proficiency
• GIS Exposure (Desirable)
• Modeling Platforms Exposure (Desirable)
• Leadership Skills

Job and Location Details

The work location is Makkah, Saudi Arabia. This is a full-time position.