Customer Services Jobs for High School Graduates in Tabuk

• Greet customers and provide detailed information on products and services.
• Assist customers throughout the buying process to maximize sales.
• Answer customer queries regarding our offerings.
• Achieve monthly sales targets and contribute to organizational goals.
• Ensure excellent customer satisfaction to bolster future sales.
• Maintain compliance with store functionality and appearance standards.
• Devise strategies to enhance sales effectively.

• High school diploma or equivalent is required.
• Proven ability to manage customer interactions professionally.
• In-depth knowledge of products and services offered.
• A positive and engaging demeanor.
• Outstanding verbal and written communication skills.
• Strong time management and organizational abilities.
• Exceptional customer service orientation.
• Presentable personality and strong work ethic.

• Recent graduate with a Diploma or Bachelor's degree in Accounting, Finance, or a related field.
• Professional certification from the Saudi Organization for Certified Public Accountants (SOCPA).
• Strong understanding of accounting principles and practices.
• Proficiency in Microsoft Excel and other relevant software.
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.
• Very good English proficiency.

• Competitive salary ranging from SAR 5500 to SAR 6000 per month.
• Annual flight allowance.
• Improvement courses.

• Lead and manage the HR department, providing guidance and mentorship to HR team members.
• Develop and execute HR strategies that align with overall business goals, ensuring the company attracts, retains, and develops top talent.
• Oversee recruitment, ensuring effective talent acquisition strategies.
• Drive employee engagement initiatives and create programs fostering a positive workplace culture.
• Develop, implement, and improve HR policies and procedures, ensuring compliance with local labor laws.
• Manage employee relations issues and oversee compensation and benefits programs.
• Monitor and manage the performance management processes.
• Implement training and development programs for team enhancement.
• Ensure compliance with labor laws and HR best practices.
• Manage the HR budget efficiently.
• Build strong relationships with department heads to understand and address HR challenges.
• Foster a culture of inclusivity and diversity.

• Exciting opportunities for personal and professional development.
• Competitive compensation package.
• Health Insurance coverage while in service.
• A supportive and inclusive work environment.
• Employee Recognition Programmes.

• Overseeing and managing the hotel's information technology systems, ensuring that technology is used efficiently and effectively to support hotel operations.
• Managing the hotel's technology infrastructure, including computer systems, networks, and databases.
• Ensuring that all technology systems are operating effectively and efficiently and troubleshooting and resolving any issues as needed.
• Overseeing the installation and maintenance of software and hardware systems and ensuring that they are updated and maintained to meet the needs of the hotel.
• Providing technical support to hotel staff and guests and responding to technical questions and issues in a timely and professional manner.
• Developing and implementing technology policies and procedures and ensuring that they are followed by all employees.
• Managing the technology budget and ensuring that it is used efficiently and effectively to meet the needs of the hotel.
• Providing training and support to hotel staff on the use of technology systems and ensuring that they can use technology effectively to perform their jobs.
• Staying up to date with the latest developments in hotel technology and recommending new technology solutions as needed.
• Managing and mentoring a team of IT professionals and ensuring that they can provide effective support to the hotel and its guests whenever needed for operations.

• Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.
• Competitive compensation package.
• Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.
• Health Insurance coverage whilst in service.
• A supportive and inclusive work environment that values diversity and collaboration.
• Employee Recognition Programmes.
• Daily meals on duty and uniform dry-cleaning services.
• Year-round events of social, wellness programs, charity drives, and sports activities.

• Preparing and serving a variety of coffee beverages, ensuring quality and consistency.
• Engaging with guests professionally and sharing your passion for coffee.
• Maintaining a clean and welcoming environment at the coffee station.
• Handling cash transactions accurately and using the point-of-sale system.
• Assisting in the café opening and closing procedures.
• Adhering to health, safety, and sanitation regulations.
• Supporting team operations during peak hours.

• Greeting guests upon their arrival, providing parking tickets, and parking vehicles promptly.
• Delivering guest-requested cars within a maximum of 5 minutes.
• Maintaining knowledge of hotel services and responding to guest inquiries effectively.
• Conducting handovers at the beginning of each shift to stay informed.
• Performing control tours at the entrance to ensure cleanliness and order.
• Addressing and forwarding guest complaints to superiors.
• Managing and safeguarding guest car keys, maintaining accurate records.
• Fostering positive public relations and exceeding guest expectations.
• Cooperating with clients and colleagues, offering assistance as needed.
• Adhering to local driving regulations and safety standards at all times.
• Maintaining company policies regarding environmental health and safety.

• Guarantee the cleanliness of all public, guest-facing, and back-of-house areas of the hotel at all times.
• Ensure compliance with Health and Safety standards.
• Collaborate with the hotel training manager to identify training needs.
• Monitor supplies and manage records of linen and uniforms.
• Ensure a motivational working environment and positive relations with other departments.
• Manage overtime effectively and support task force missions.

• Ensure guest safety and promptly resolve any guest issues to ensure their satisfaction.
• Carry out tasks listed on the preventive maintenance schedule according to hotel plans.
• Perform daily electrical meter readings in specified areas as directed by Shift Engineers.
• Handle hotel-supplied tools with professionalism, maintaining and storing them correctly after each shift.
• Thoroughly clean work areas upon task completion.
• Adhere to all safety procedures while performing tasks.
• Maintain regular and effective communication with the Shift Engineer.
• Actively engage in the hotel's energy conservation programs.
• Promote the use of environmentally friendly products in the workplace.
• Propose cost-saving ideas, including those beyond the Engineering Department.
• Fulfill any additional duties necessary to ensure operational smoothness.

• Competitive compensation package.
• Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.
• Health Insurance coverage whilst in service.
• A supportive and inclusive work environment that values diversity and collaboration.
• Employee Recognition Programmes.
• Daily meals on duty and uniform dry-cleaning services.
• Year-round events of social, wellness programs, charity drives, and sports activities.

• Ensure that all guest and other hotel laundry is processed quickly and efficiently, in line with the laundry requirements of each item and the SOPs of the hotel.
• Control chemical and laundry supplies consumption and ensure safe usage of chemicals.
• Operate the laundry machines following the provided instructions, including weight limits and other specifications.
• Sort all linens to be laundered by grouping them with similar items in terms of usage and color.
• Promptly retrieve all laundry items from guest rooms as necessary.
• Segregate guest laundry into categories for dry cleaning, pressing, or washing, and forward them to the appropriate department.
• Ensure that all guest laundry items are correctly processed before returning them to the rooms.
• Deliver guest laundry to rooms while respecting any 'Do Not Disturb' requests from guests.
• Submit billing details to the cashiering department before the end of the shift.
• Perform any additional duties as required for operational smoothness.

• Exciting opportunities for personal and professional development at all levels.
• Competitive compensation package.
• Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.
• Health Insurance coverage whilst in service.
• A supportive and inclusive work environment that values diversity and collaboration.
• Employee Recognition Programmes.
• Daily meals on duty and uniform dry-cleaning services.
• Year-round events of social, wellness programs, charity drives, and sports activities.

• Maintain Balance Sheet reconciliation up-to-date for selected accounts.
• Ensure books and records are concise and documented for transaction support.
• Monitor efficiency in the Accounting Department and share findings with the Director of Finance.
• Oversee monthly inventories and participate in inventory counts.
• Perform monthly closing in a timely and accurate manner.
• Assist in Internal Audits and perform necessary reconciliations.
• Participate in forecasts, budgets, and CAPEX processes.

• Personal and professional development opportunities.
• Competitive compensation package.
• Health Insurance coverage whilst in service.
• Employee Recognition Programs and daily meals on duty.
• A supportive and inclusive work environment.

• Conduct studies and analyses to identify performance indicators.
• Develop procedures and lists to facilitate communication with customers.
• Offer new programs to ensure complete customer satisfaction.
• Analyze customer data and feedback to address any gaps.
• Prepare and present specialized reports on customer services.

• Bachelor's degree in related fields.
• Certifications such as MCSE and MOS are preferred.
• Advanced skills in customer service and experience management.
• Proficiency in both Arabic and English.

Job Description

Job Title: Hotel Receptionist

Responsibilities:

1. Welcoming Guests: Greeting guests upon arrival and providing necessary assistance.

2. Check-in and Check-out Procedures: Managing check-in and check-out processes accurately and quickly.

3. Responding to Inquiries: Providing information about the hotel, its services, and the surrounding areas.

4. Managing Reservations: Handling the booking system and confirming and modifying reservations as needed.

5. Problem Solving: Addressing complaints and issues professionally to ensure guest satisfaction.

6. Teamwork: Collaborating with other departments such as housekeeping and cleaning to ensure a comfortable experience for guests.

7. Keeping Records: Accurately recording essential information such as guest data and payments.

Qualifications:

- Good communication skills.

- Ability to handle pressure.

- Knowledge of basic computer skills.

- Previous experience in hospitality is preferred.

- Excellent English language skills.

• Prepare monthly financial reports for the branch (profit and loss statement, budget, expenses).
• Regularly reconcile bank balances with accounting records.
• Conduct periodic inventory counts for cash and stock (if any) and coordinate with the main administration.
• TIMELY submit financial data to the head office.
• Review purchase orders and expenses before financial approval.

• Membership in the Saudi Organization for Accountants.
• Proficient in English (good level).
• Bachelor's degree required.
• Fresh graduates with no prior experience are welcome to apply.