Customer Services Jobs for Female Saudis only in Saudi Arabia

• Social media management and content creation
• Digital marketing and campaign execution
• Market research and competitor analysis
• Branding and product positioning
• Event planning and promotional activities

• Nationality: Saudi only
• Experience: Minimum 2 years in marketing, preferably in beauty, retail, or FMCG
• Strong communication and creative thinking skills
• Proficient in Arabic and English

• Strategic Partnering: Collaborate with business leaders to understand their objectives and translate them into actionable HR strategies.
• HR Strategy Development: Design and implement HR programs and services tailored to the unique needs of various business units.
• Coaching and Mentorship: Provide expert guidance to leaders on HR best practices to enhance team management and performance.
• Data Analytics: Leverage HR data to provide insights that inform strategic decision-making related to talent and culture.
• HR Compliance: Ensure accurate processing of employee documentation and compliance with labor laws.
• Building Partnerships: Maintain strong relationships with HR partners to coordinate HR services effectively.
• Employee Engagement: Champion a culture of high engagement and inclusiveness.

• A degree in Human Resources Management or related field.
• 68 years of experience in HR functions, with knowledge of employment law in Saudi Arabia.
• Strong business acumen and a passion for fostering talent and performance in a demanding environment.

• Providing high-level support to a select group of Partners and Executives.
• Organizing and managing comprehensive diaries, travel arrangements, and accommodations.
• Screening emails and phone calls, responding to inquiries, and managing follow-ups.
• Preparing expense claims and timesheets on a weekly basis.
• Preparing and revising documents, including presentations and reports.
• Coordinating internal and external client events as needed.

• Ability to build relationships with stakeholders.
• Exceptional written and verbal communication skills.
• Proficiency in Microsoft Office Suite.
• Attention to detail and multitasking abilities.
• Strong interpersonal skills and a team-oriented approach.

• Competitive compensation based on performance.
• Opportunities for continuous learning and career development.
• Supportive and inclusive work culture.

Job Title: Hall Supervisor

Tasks and Responsibilities:

• Supervising the hall's readiness daily (lighting, fragrance, music, temperature) to ensure the best experience for guests.
• Welcoming guests, recording their feedback and complaints, and working to resolve them immediately to enhance customer satisfaction and loyalty programs.
• Organizing employee work schedules, making immediate adjustments in case of absence or cancellation, and ensuring a balanced distribution according to operational needs.
• Managing a short stand-up meeting (5 minutes) before the start of each shift to review goals and important notes.
• Conducting daily inspection rounds to ensure the cleanliness and maintenance of treatment rooms and public facilities.
• Ensuring daily consumption levels for essential tools and materials (towels, oils, gels) and placing replenishment orders as needed.
• Monitoring daily and weekly employee performance through operational indicators.
• Ensuring complete compliance with health and safety standards and regulations from the Ministry of Labor and Civil Defense.
• Preparing and implementing ongoing training plans for employees to enhance efficiency and ensure readiness for peak seasons.
• Following up promotional campaigns monthly in coordination with the marketing team and analyzing bookings and sales to support sales performance.
• Handling comments and reviews on Google and Tripadvisor and improving the salon's digital reputation.
• Following up on preventive maintenance for all salon facilities (air conditioning, ventilation systems, water quality).
• Implementing monthly guest recognition initiatives (surprises, small gifts) to enhance guest experience and loyalty.

Required Qualifications and Skills:

• A minimum of 3 years of experience in managing beauty salons or spas.
• Strong leadership skills with the ability to motivate the team and achieve goals.
• Experience with point of sale (POS) systems and basic financial reporting.
• Excellent problem-solving skills and decision-making under pressure.
• High communication skills both verbally and in writing.
• Familiarity with basic computer programs and digital campaign management (additional advantage).
• Proficiency in Arabic (English proficiency is a plus).

Working Hours:

• 8 hours of work daily.
• 6 working days a week (one day off weekly).
• Willingness to work during peak seasonal times and special occasions.

Benefits:

• Bonuses for achieving performance indicators (KPIs).
• Special discounts on salon services.
• Continuous professional training and development.
• Supportive and stimulating work environment.
• Opportunities for career and leadership growth within the spa.

✨ If you have the passion to lead a team towards excellence and create luxurious hospitality experiences, we are delighted to have you join our team!

• Saudi nationality
• Two years of experience in all aspects of human resources
• Written and oral communication skills
• Proficiency in English
• Skills in organizing schedules
• Accuracy in work and computer skills

• Saudi nationality
• Two years of experience in all aspects of human resources
• Written and verbal communication skills
• Proficiency in English
• Organizational skills
• Attention to detail and computer skills

Working hours are 8 hours a day, 5 days a week.

• Ensuring to deal with visitors and calls in a warm and kind and professional manner, while trying to anticipate their needs as much as possible.

• Following the security procedures for registering visitors and guests, and managing the visitor log in an Excel file.

• Managing and directing visitors arriving at the office, especially government officials, clients, suppliers, and other guests, including gathering the necessary information about the reason for their visit and informing the relevant person about it.

• Possessing the skills necessary to handle any complaints from clients or visitors in a professional and respectful manner, and referring them to the concerned person when necessary.

• Handling visitor badges, keeping written records of visitors, issuing temporary visitor badges, and ensuring their return after the visit; in addition to controlling all entrance doors and communicating with the security company in case of any issue.

• Managing daily requests received from on-site employees.

• Recording, following up, and updating requests for assistance related to equipment malfunctions and required improvements, with updating the status as necessary.

• Managing and issuing permanent and temporary cards, activating them and distributing them.

• Maintaining the filing system at the reception and updating it regularly according to CBRE procedures, adhering to health and safety procedures, reporting any risks, and attending CBRE training.

• Receiving all postal shipments and keeping a record of all received shipments.

• Ensuring compliance with the security and emergency procedures for clients at all times, actively participating in evacuating the building in accordance with incident control procedures.

• Following up on attendance and absence records and regularly updating the list.

• Cooperating with colleagues to share daily reports and information in a constructive manner.