Customer complaints clerk Jobs for Female for Students in Saudi Arabia

Join our team as a Customer Service Specialist!
We at West Aja Recruitment Office are looking for a creative Customer Service Specialist to join our team. Their main responsibility will be to establish and set performance indicators and standards in customer service.

Responsibilities:

• Conduct specialized studies and analyses to determine performance and quality indicators.
• Update customer service procedures and guidelines to ensure efficiency and ease of communication.
• Develop innovative programs to improve the quality of customer service.
• Analyze information to identify strengths and weaknesses in current systems and provide recommendations.
• Prepare specialized documents and reports in the field of customer service.

Requirements:

• Bachelor's degree in (Advertising and Marketing Communication, Public Relations, Customer Service, Executive Secretarial)
• Technical certifications like MCSE, MOS, CCNA.
• Advanced proficiency in Arabic and English.
• Experience in quality assurance and customer service.

Benefits: Work six days a week, a supportive and creative team.

Join the Medical Skin Treatment Complex team as a Customer Service Specialist
We are looking for a professional Customer Service Specialist to join our team. You will take on core responsibilities related to developing the customer service system and enhancing the quality of customer interactions.

Main Duties and Responsibilities:

• Setting and defining performance and quality indicators and standards in customer service in coordination with the quality department.
• Analyzing information and data to identify strengths and weaknesses in customer service systems.
• Developing creative programs and initiatives to improve service.
• Preparing and presenting customer service documents and reports and archiving them according to approved policies.

Qualifications:

• Bachelor's degree in any of the following fields: Customer Service, Public Relations, Executive Secretarial Studies, Advertising and Marketing Communication.
• Professional certifications such as MCSE, MOS, CCNA are considered an additional advantage.

Skills:

• Advanced experience in customer service and investigations.
• Reporting and monitoring skills.
• Ability to measure customer feedback and analyze data.

Additional Details:

• Job Type: Full Time
• Location: Abha, Asir
• Working Hours: Evening