Personal Assistant Jobs in Saudi Arabia

More than 255 Personal Assistant Jobs in Saudi Arabia. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


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Patient Care Coordinator - Home Care Services

Patient Care Coordinator - Home Care Services

📣 Job Ad

National Medical Care

Full-time

About the Role

National Medical Care is seeking a dedicated Patient Care Coordinator to join their Home Healthcare services team in Riyadh. This full-time role is essential for ensuring excellent customer service and seamless care for home healthcare patients. The Patient Care Coordinator will serve as a primary point of contact, facilitating effective communication and coordination between patients, families, and various internal departments to ensure prompt and accurate service delivery. This position requires an empathetic individual committed to providing the highest levels of medical care, compassion, and understanding to each patient. The role involves meticulous data management, administrative support, and proactive problem-solving to enhance the patient experience and support the operational efficiency of the home healthcare department.

Key Tasks and Responsibilities

  • Ensure excellent customer service in home healthcare through prompt and accurate processing of services.
  • Facilitate effective communication and coordination with other departments to support patient care.
  • Provide prompt and accurate service to home healthcare patients.
  • Contact patients to collect necessary data for patient registration/admission into the Health Information System (HIS).
  • Accurately and timely record home healthcare patient information in the Health Information System (HIS), in both English and Arabic.
  • Verify patient identity before creating patient files, requesting medical records, and issuing invoices.
  • Manage patient admissions, transfers, and discharges within the Health Information System (HIS) for home care registrations.
  • Ensure prior authorizations and cash deposits are obtained before any elective procedures at home.
  • Collect and submit cash to the General Cashier daily or at the end of the shift.
  • Coordinate with claims and billing departments to expedite administrative processes and prevent financial discrepancies.
  • Schedule appointments for upcoming visits and provide non-medical instructions as needed.
  • Respond to telephone inquiries and interact effectively with customers.
  • Maintain patient confidentiality and respect patient rights.
  • Enhance patient experience through customer care, respect, empathy, and dignity.
  • Provide administrative and clerical support services to the home healthcare department, its staff, patients, and visitors.
  • Coordinate with department heads/supervisors regarding patient issues and services.
  • Provide support and assistance to patients with inquiries or complaints.
  • Maintain an organized filing system for easy and quick access to documents.
  • Achieve daily targets and contribute to the future growth of the organization by processing large volumes of work associated with department operations.
  • Meet and exceed internal and external customer expectations, adhering to all departmental regulatory performance standards and quality standards.
  • Demonstrate a strong commitment to confidentiality.
  • Participate in quality improvement programs as directed.
  • Build positive relationships based on respect for others, demonstrating a cooperative and positive attitude.
  • Maintain effective communication with colleagues, staff, and visitors.
  • Ensure the readiness of the mobility team to provide patient care.
  • Adhere to the home healthcare dress code.
  • Perform other applicable tasks and duties as assigned by the department head/manager.

Required Qualifications and Experience

  • Minimum of 5 to 10 years of experience in a related role.
  • Proficiency in recording patient information in the Health Information System (HIS) in both English and Arabic.
  • Experience in verifying patient identity for file creation, requesting medical records, and issuing invoices.
  • Familiarity with patient admission, transfer, and discharge procedures within a health information system.
  • Experience in handling prior authorizations and cash deposits for elective procedures.
  • Ability to collect and submit cash to the cashier accurately and timely.
  • Experience in coordinating with billing and claims departments.
  • Skills in scheduling patient appointments and providing non-medical instructions.
  • Experience in managing telephone inquiries and customer interactions.
  • Proven ability to maintain patient confidentiality and respect patient rights.
  • Experience in providing administrative and clerical support within a healthcare setting.
  • Ability to coordinate with department heads and supervisors on patient service issues.
  • Experience in effectively handling patient inquiries and complaints.
  • Ability to maintain an organized filing system.
  • Experience in participating in quality improvement programs.
  • Proven ability to build positive relationships and maintain effective communication.
  • Understanding the importance of ensuring care teams are ready.
  • Adherence to professional dress codes.

Core Skills

  • Exceptional Customer Service
  • Strong Communication Skills
  • Effective Coordination
  • Accurate Data Entry
  • Patient Registration
  • Medical Records Management
  • Billing Processes
  • Administrative Support
  • Clerical Support
  • Quality Improvement

Additional Information

The work location is Riyadh, Saudi Arabia, and the role requires full-time employment. The position requires 5 to 10 years of experience.

breifcase5-10 years

locationRiyadh

8 days ago
INTERNAL ACCOUNT SUPPORT

INTERNAL ACCOUNT SUPPORT

📣 Job Ad

Belden Inc.

Full-time

About the Role

Belden Inc. is seeking an Internal Account Support professional to join its team. This role is integral to the company's mission of connecting people, information, and ideas to address complex connectivity challenges. The position contributes to driving innovation and creating value for customers and the communities served. This is a full-time, mid-level position offering collaboration with global teams and exposure to diverse perspectives, contributing to solutions that extend beyond the company's immediate business. The role is instrumental in supporting sales operations and ensuring customer satisfaction.

Key Responsibilities

  • Respond promptly to all customer requests and inquiries for standard information, including pricing, delivery times, and sample requests, via phone and email.
  • Facilitate the distribution of pricing promotions to accounts, as directed by account managers, and assist with special discounts aimed at increasing bookings and billing at month-end or quarter-end.
  • Promote and introduce new products, providing basic training to key accounts and channels as required by account managers.
  • Provide fact-based input to Business Units to help define new customer requirements and develop customer and vertical market solution propositions that deliver quantifiable value.
  • Enter quotations for special requests and forward these quotes to the requester.
  • Identify areas for improvement in sales practices and propose actionable suggestions for enhancement.

Qualifications and Requirements

  • Bachelor's Degree or relevant work experience in a customer-facing role within an industrial environment.
  • Excellent communication skills, both verbally and in writing.
  • Ability to work successfully in a fast-paced environment.
  • Proactive and pragmatic approach to tasks and challenges.
  • Fluency in both Arabic and English is essential.

Required Skills

  • Experience with Customer Relationship Management (CRM) systems, including Salesforce and SAP.
  • Strong communication and interpersonal abilities.
  • Flexibility and adaptability in a dynamic work setting.
  • Proactivity and initiative in problem-solving and task execution.

Work Environment and Experience

This is a full-time position. The role requires 2-5 years of experience. The position is located in the Riyadh Region of Saudi Arabia, with potential work locations in either Riyadh or Al Khobar.

breifcase2-5 years

locationRiyadh

9 days ago
Project Coordinator

Project Coordinator

📣 Job Ad

ADROYTS

Full-time
About the Role:
The Project Coordinator is responsible for supporting the planning, coordination, and follow-up of project activities to ensure that deliverables are completed on time and in line with agreed requirements. The role involves maintaining project documentation, tracking progress, coordinating with internal and external stakeholders, and supporting project managers in day-to-day project execution. The Project Coordinator plays an important role in ensuring smooth communication, proper documentation, and effective project follow-up.

Key Responsibilities:
  • Support project planning activities, including timelines, deliverables, milestones, and required resources.
  • Coordinate with project teams, clients, vendors, and internal departments to ensure smooth project execution.
  • Track project progress and follow up on pending tasks, deadlines, and action items.
  • Prepare and maintain project documentation, meeting minutes, status reports, and project trackers.
  • Support the preparation of project schedules, presentations, reports, and progress updates.
  • Assist in identifying project risks, delays, and issues, and escalate them to the project manager when required.
  • Coordinate meetings, workshops, and project-related communication with stakeholders.
  • Monitor project deliverables to ensure alignment with approved scope and quality standards.
  • Support procurement, invoicing, logistics, and administrative requirements related to projects.
  • Maintain organized records of approvals, correspondence, contracts, and project files.
  • Assist in closing project activities, collecting final documents, and preparing completion reports.

Qualifications & Skills:
  • Bachelor’s degree in Business Administration, Project Management, Engineering, or a related field.
  • Minimum of 2–4 years of experience in project coordination, project support, or administrative project roles.
  • Good understanding of project management principles, timelines, reporting, and documentation.
  • Strong organizational, follow-up, and coordination skills.
  • Ability to manage multiple tasks and communicate effectively with different stakeholders.
  • Professional certifications such as CAPM, PMP, PRINCE2 Foundation, or equivalent are preferred.
  • Proficiency in MS Office, especially Excel and PowerPoint; knowledge of project management tools is an advantage.
  • Strong attention to detail and ability to work under deadlines.
  • Good command of English; Arabic proficiency is an advantage.

breifcase2-5 years

locationRiyadh

13 days ago
Patient Receptionist

Patient Receptionist

Meras Medical Company

SR 5,000 / Month dotFull-time

We strive to attract a customer service specialist to join our team, to contribute to providing a distinguished experience for patients and clients across all communication channels, in accordance with quality standards and the policies of the Ministry of Health.

🎯 Job Objective:
To provide high-quality service to clients of the medical center through reception and call center, ensuring a professional experience that contributes to increasing customer satisfaction and improving operational efficiency at the branches.

Job Responsibilities:

  • Welcoming clients and directing them to the appropriate services
  • Managing appointments (booking - modification - cancellation) via phone or in-person
  • Responding to client inquiries and providing accurate information about medical services
  • Following up on complaints and feedback and transferring them to the relevant authorities
  • Coordinating with medical and administrative teams to ensure smooth workflow
  • Updating client data and accurately using appointment systems and CRM
  • Adhering to privacy policies and patient rights and operational quality standards

Requirements:

  • High communication skills and professionalism in dealing
  • Proficiency in using computers and customer service systems
  • Ability to work under pressure and organize tasks
  • Previous experience in customer service or the medical sector is preferred
  • Availability and commitment to working hours

✨ Benefits:

  • Professional work environment
  • Career development opportunities
  • Incentives and rewards based on performance

breifcase2-5 years

locationAl Sahafah, Riyadh

27 days ago
Patient Receptionist

Patient Receptionist

Jathr Medical Company

SR 4,000 - 5,000 / Month dotFull-time
Interviewing patients, recording their personal data, identifying appointments for prior booking or their immediate needs from clinics, and coordinating patient movement within the center to ensure a smooth and organized experience, filling out the forms used at reception and entering data into the automated system and the center's information network, completing financial transactions, arranging appointment turns, and transferring the patient to the required clinic for waiting, preparing daily reception reports, waiting lists, and clinics, and maintaining good communication with patients and the internal team, while adhering to the approved service and quality standards. Proficiency in English, both spoken and written, is required to enable the employee to communicate effectively with patients, visitors, and the team. 6 working days a week Main duties and tasks Receiving patients and visitors and welcoming them in a professional and friendly manner. Answering phone calls, WhatsApp messages, and general inquiries accurately and politely. Booking, modifying, or canceling appointments according to approved policies and with precision. Ensuring that patient data is recorded accurately and completely in the system. Following up on patients' daily attendance and organizing the flow of entry and exit in the reception area. Coordinating with doctors and the internal team regarding appointments and daily updates. Clarifying essential services and approved prices to patients when needed, within the limits of the job role. Supporting the patient experience from the first point of contact until the completion of the visit procedures. Politely addressing patient inquiries and feedback and elevating necessary matters to the direct supervisor. Adhering to internal policies related to appointments, privacy, and professional appearance. Preparing and following up on any reports or operational lists related to reception as directed by management. Working in full cooperation with the team within a mixed work environment and with high professionalism. Using both Arabic and English in communication with patients when necessary.

breifcase0-1 years

locationAl Mughrazat, Riyadh

about 1 month ago