Personal Assistant Jobs in Saudi Arabia

About the Product Associate Role

Mnzil is developing technology to streamline property operations and enhance customer experiences. As the company grows, we are looking for individuals who are curious, detail-oriented, and enjoy problem-solving to translate ideas into impactful products. The Product Associate will be instrumental in supporting the development and execution of product initiatives. This role involves close collaboration with engineering, design, operations, and business teams to deliver features and improvements that provide significant value to our users.

This is an opportunity to join a rapidly expanding prop-tech company where product and technology are central to its growth strategy. The Product Associate position offers the chance to address meaningful challenges, work with skilled teams, and contribute to shaping Mnzil's products and customer experience.

Key Responsibilities

• Support product planning and execution across multiple initiatives.
• Gather and analyze user feedback and business requirements to inform product strategy.
• Write clear and concise product requirements and documentation for development teams.
• Collaborate effectively with engineering and design teams throughout the entire product lifecycle.
• Track product performance metrics and identify opportunities for enhancement and improvement.
• Coordinate testing efforts and support the successful launch of new features.
• Conduct thorough market and competitor research to identify trends and opportunities.
• Assist in prioritizing product initiatives based on their potential business impact and alignment with user needs.

Qualifications and Requirements

• A minimum of 1 year of experience in product management, business analysis, operations, or a closely related field.
• Strong analytical and problem-solving skills are essential for identifying issues and developing effective solutions.
• Excellent communication skills, both written and verbal, are required for collaborating with diverse teams.
• Demonstrated organizational abilities to manage multiple tasks and projects efficiently.
• Proven ability to work effectively with cross-functional teams in a fast-paced and dynamic environment.
• A keen attention to detail is crucial for ensuring the quality and accuracy of product deliverables.
• A strong user-focused mindset, with a commitment to understanding and meeting user needs.
• Familiarity with product management tools is considered a plus.
• Fluency in English is required; proficiency in Arabic is a plus.

Required Skills

• Product Management
• Business Analysis
• Operations
• Analytical Skills
• Problem-Solving Skills
• Communication Skills
• Organizational Abilities
• Cross-functional Team Collaboration
• Attention to Detail
• User-Focused Mindset
• Familiarity with Product Management Tools

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. Mnzil is a growing prop-tech company where product and technology are central to its strategy.

About the Role

W Hotels, part of Marriott International, is seeking an Assistant Sales Manager to join their team in Riyadh, Saudi Arabia. This managerial position plays a pivotal role in driving sales opportunities, building lasting client relationships, and achieving sales targets within Riyadh's vibrant financial district hospitality market. The ideal candidate will contribute to managing daily sales activities with a strong focus on long-term, value-based client engagement.

Role Responsibilities

• Assist in prospecting and processing sales opportunities to increase revenue and business growth.
• Ensure all business is converted properly and timely to facilitate seamless service delivery.
• Support leading all daily sales activities, with a strategic focus on cultivating long-term, value-based client relationships.
• Achieve personal sales goals and contribute to the overall sales objectives of the property.
• Collaborate effectively with off-site sales channels to ensure coordinated and integrated sales efforts, avoiding duplication.
• Build and foster relationships with existing and new clients through active participation in sales calls, entertainment, site tours, and trade shows.
• Develop relationships within the local community to expand the client base and identify new sales opportunities.
• Assist in managing and developing relationships with key internal and external stakeholders.
• Provide accurate, complete, and effective information to the event management team.
• Participate in sales calls with the sales team to acquire new business and close deals.
• Support the operational aspects of booked business, including proposal preparation, contract writing, and client correspondence management.
• Identify new business opportunities to meet personal and property revenue goals.
• Understand the competitive landscape, including competitor strengths and weaknesses, economic trends, and supply and demand dynamics, to effectively position W Hotels.
• Assist in closing opportunities that are most suitable for the property based on market conditions and specific needs.
• Gain a deep understanding of the property's key target customers and their service expectations, and provide tailored business solutions.
• Support the company's service and relationship strategy, fostering customer loyalty through exceptional service experiences.
• Service existing accounts to increase share of business.
• Consistently implement and support the company's customer service standards.
• Provide excellent customer service in line with the company's daily service fundamentals.
• Set a positive example for customer relations and interactions.
• Interact with guests to gather feedback on product quality and service levels.

Qualifications and Experience Required

• A two-year university degree from an accredited institution in Business Administration, Marketing, Hotel and Restaurant Management, or a related field, plus two years of experience in sales and marketing or a related professional field.
• Alternatively, a four-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related field with no prior work experience required.

Key Skills

• Sales
• Marketing
• Customer Relationship Management
• Business Development
• Event Management

Job Details

This is a full-time, managerial position. The work location is in the financial district of Riyadh, Saudi Arabia. The role requires 2-5 years of experience.

Marriott International is committed to providing equal employment opportunities and is strongly committed to fostering a diverse and inclusive work environment. We welcome everyone and provide equal opportunities, celebrating the unique backgrounds of our partners. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable laws.

About the Role

W Hotels is seeking a Supervisor-Guest Service to join our team in Riyadh, Saudi Arabia. This full-time, non-management position is located in the Financial District. As part of Marriott International, this role contributes to delivering exceptional guest experiences aligned with W Hotels' mission.

Role Overview

The Supervisor-Guest Service is responsible for ensuring smooth guest arrivals and departures, managing guest accounts, and providing service that upholds the W Hotels' "Whatever/Whenever" philosophy. This role requires a proactive approach to anticipating guest needs, resolving issues efficiently, and maintaining the brand's reputation for luxury and innovation.

Key Responsibilities

• Process guest check-ins, including verifying identification, payment methods, room assignments, and issuing room keys.
• Set up guest accounts according to their specific requirements.
• Enter information for the Marriott Rewards program.
• Ensure room rates align with market pricing and document any exceptions.
• Obtain payment before issuing room keys and verify and adjust billing.
• Compile and verify daily reports, journals, and occupancy lists.
• Complete cash drawer and closing reports.
• Inform and orient guests, providing information about the hotel.
• Respond to guest requests, escalating to appropriate staff when necessary, and follow up to ensure fulfillment.
• Process all types of payments, vouchers, refunds, and charges.
• Balance and deposit revenues, and perform cash counts at the beginning and end of each shift.
• Obtain manual authorizations and adhere to all Accounting procedures.
• Notify Loss Prevention/Security of any reported theft by a guest.
• Assist management in training, evaluating, counseling, motivating, and coaching employees, serving as a role model for company policies.
• Develop and maintain positive working relationships, collaborating with co-workers and addressing employee issues.
• Follow and apply all chain policies and procedures, reporting accidents, injuries, and unsafe working conditions.
• Complete safety training and certifications, and maintain a neat and professional appearance.
• Maintain the confidentiality of hotel information and protect company assets.
• Welcome and receive guests, anticipate and respond to guest needs, assist individuals with disabilities, and thank guests.
• Communicate clearly and professionally, prepare and correct documents accurately, and answer the telephone using appropriate language.
• Ensure adherence to quality standards.
• Enter and retrieve information using computers and/or Point of Sale (POS) systems.
• Perform other duties requested by managers that are consistent with the position.

Qualifications and Requirements

• High school diploma or equivalent.
• At least 1 year of related work experience.
• At least 1 year of supervisory experience.

Required Skills

• Guest Services
• Customer Service
• Payment Processing
• Cash Handling
• Reporting
• Team Leadership
• Problem Solving
• Communication
• Upselling
• Point of Sale (POS) Systems

Work Environment and Physical Demands

This full-time position is located in Riyadh, Saudi Arabia. The role requires the ability to stand, sit, and move for extended periods, and to lift, push, pull, and place objects weighing up to kilograms independently. W Hotels and Marriott International are committed to equal employment opportunities and fostering an environment where employee differences are valued.

About the Role

KANR for Plastic Industries, a plastic manufacturer established in 2016, is seeking an Assistant Production Planning Control. This full-time, on-site role is based in Ushairat Sudair, Riyadh, Saudi Arabia. The position is integral to supporting the company's provision of IML packaging solutions and contributing to KANR's objective of becoming a significant player in plastic injection packaging.

Role Overview

This role involves direct support for the development and implementation of production plans, meticulous tracking of production schedules, and ensuring seamless workflow coordination. The Assistant Production Planning Control will analyze production performance, optimize resource allocation, and collaborate with team members to guarantee timely product delivery. A strong background in ERP and Excel within the plastic industry is essential.

Key Responsibilities

• Support the development and implementation of production plans to meet manufacturing objectives.
• Track production schedules diligently to ensure adherence to timelines.
• Ensure smooth workflow coordination across all production stages.
• Analyze production performance data to identify areas for improvement.
• Optimize resource allocation to maximize efficiency and minimize waste.
• Collaborate effectively with team members and other departments to ensure seamless operations.
• Contribute to the timely delivery of products to meet customer demands.

Qualifications and Requirements

• 5-10 years of experience in a relevant field.
• Proficiency in ERP systems.
• Good knowledge of Excel.
• Basic computer knowledge.
• Ability to thrive in an on-site working environment.
• A bachelor's degree in Industrial Engineering, Operations Management, or a related field is preferred.

Required Skills

• Strong skills in Production Planning.
• Expertise in creating and managing Production Schedules.
• Excellent Analytical Skills for interpreting complex data.
• Proficiency in Planning and organizational strategies.
• Effective Communication skills.
• Strong teamwork and collaboration abilities.
• Familiarity with manufacturing processes is considered a plus.

Work Environment and Compensation

This is a full-time, on-site position located in Ushairat Sudair, Riyadh, Saudi Arabia. The monthly salary is 3,000 SAR, with working hours of 12 hours per day. The company will provide transportation, accommodation, and Iqama. Other facilities will be provided as per Saudi labor law.

About the Role

Nestlé is seeking an Assistant Manager, Medical Representation to join their team in Riyadh, Saudi Arabia. This full-time position is responsible for the ethical detailing of Nestlé Infant Nutrition products. The role ensures healthcare professionals receive accurate information regarding product features, benefits, and appropriate use when breastfeeding is not possible or chosen. Strict adherence to the WHO International Code of Marketing of Breast-Milk Substitutes, Nestlé Instructions, and local country codes is required. The objective is to foster advocacy for Nestlé's infant nutrition solutions.

The Assistant Manager will analyze the market landscape, manage a designated territory, and build relationships with healthcare professionals and institutions. This role is suitable for individuals with a strong scientific background in nutrition or a related field, combined with effective communication and negotiation skills.

Key Responsibilities

• Ethically detail Nestlé Infant Nutrition products to medical and paramedical contacts, providing accurate information on features, benefits, and appropriate use.
• Monitor, collect, and analyze market intelligence data related to the Infant Nutrition market, industry trends, products, competitors, healthcare systems, vendors, and customers.
• Segment prospects (healthcare professionals, institutions, and pharmacies), define territories, develop strategic plans, and schedule visits for effective territory coverage.
• Promote Nestlé's purpose, values, and principles, and deliver information on infant nutrition and feeding practices to healthcare professionals.
• Manage requests from the healthcare system, such as providing continuing medical education and equipment, to foster responsible relationships.
• Maintain accurate records of data and field activity outcomes for analysis and evidence of decisions.
• Ensure strict adherence and compliance with the WHO International Code of Marketing of Breast-Milk Substitutes, Nestlé Instructions, and local country codes in all activities.

Qualifications and Requirements

• A strong background in Clinical Dietetics, Nutrition, Biochemistry, or Pharmacy.
• Must possess a car and a valid driver's license.
• Strict adherence and compliance with the WHO International Code of Marketing of Breast-Milk Substitutes, Nestlé Instructions, and local country codes in all activities undertaken.

Required Skills

• Clinical Dietetics
• Nutrition
• Biochemistry
• Pharmacy
• Excellent communication skills in both English and Arabic
• Negotiation skills
• Exceptional ability to advise, persuade, and negotiate to drive performance towards set goals.

Previous experience in the Nutrition Field is considered a plus.

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 0-1 years of experience. Nestlé is the company hiring for this Assistant Manager, Medical Representation role.

About the Role

Waseel is seeking a Product Development Specialist to join its team in Riyadh, Saudi Arabia. This role is integral to supporting the execution and enhancement of the company's digital solutions. The specialist will coordinate product initiatives, manage roadmaps, and ensure the timely delivery of new features that provide value to customers. The position focuses on gathering user insights, analyzing product performance, and fostering cross-team collaboration to drive continuous product improvement and enhance customer satisfaction.

Key Responsibilities

The Product Development Specialist will be responsible for a range of activities aimed at improving Waseel's digital offerings. Key duties are expected to include:

• Supporting the execution and enhancement of digital solutions.
• Coordinating product initiatives to ensure successful implementation.
• Managing product roadmaps to guide development efforts.
• Ensuring the timely delivery of new features that add value to customers.
• Gathering insights from users to understand their needs and pain points.
• Analyzing product performance data to identify areas for improvement.
• Collaborating with cross-functional teams, including engineering, design, and marketing, to drive product development.
• Contributing to continuous product improvement efforts.
• Working to enhance overall customer satisfaction through product enhancements.

Qualifications and Requirements

Candidates for this role should possess the following qualifications:

• A Bachelor's degree in Software Engineering, Computer Science, Health Information Systems (HIS), Management Information Systems (MIS), or a related field.
• A foundational understanding of software development processes and methodologies.
• Strong communication and collaboration skills are essential for effective teamwork.
• A basic understanding of the Product Lifecycle and its various stages.
• Familiarity with Agile Methodologies and their application in product development.
• Prior internships or experience in product management or business analysis is highly advantageous.
• Experience with UI Design and design tools such as Figma or similar is considered a plus.
• Possession of any relevant professional certification is a plus.
• Experience within the Healthcare Technology sector is preferred.

Required Skills

The following skills are considered important for this position:

• Product Lifecycle Management
• Agile Methodologies
• UI/UX Concepts
• Product Management
• Business Analysis
• UI Design
• Figma (or similar design tools)

Work Environment and Experience

This is a full-time position based in Riyadh, Saudi Arabia. The role is suitable for individuals with 0-1 years of experience in a related field, offering an opportunity to develop foundational skills in product development within the technology sector.

About the Food and Beverage Supervisor Role

Hilton is seeking a Food and Beverage Supervisor to join their team in Saudi Arabia. This full-time position is key to ensuring the smooth operation of daily banquet services and delivering memorable guest experiences. The role contributes to a hospitality culture focused on exceptional guest service and team member well-being within an award-winning workplace.

Key Responsibilities

• Maintain a positive and friendly demeanor to enhance guest interactions and proactively identify opportunities for service improvement.
• Supervise the planning, organization, and execution of F&B events, including breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas.
• Oversee event setup, ensuring linens, silverware, glassware, and chinaware are arranged according to event specifications and quality standards.
• Collaborate with relevant Food and Beverage teams by communicating event details, procedures, and updates.
• Manage the breakdown of function rooms and ensure all equipment is stored properly for future events.
• Lead the F&B team through scheduling, supervision, coaching, and recognition to promote high performance.
• Ensure strict adherence to health, safety, sanitation, and alcohol awareness regulations to maintain high standards for guests and team members.

Required Experience and Skills

Candidates should possess a minimum of 5 to 10 years of experience in a relevant hospitality role. Essential skills for this position include:

• Hospitality: A strong commitment to providing exceptional guest service and creating positive experiences.
• Integrity: Demonstrating honesty and ethical conduct in all professional interactions.
• Leadership: The capacity to guide and inspire a team towards achieving collective objectives.
• Teamwork: A belief in collaborative efforts to achieve optimal outcomes.
• Ownership: Taking responsibility and accountability for tasks and their results.
• Urgency and Discipline: Approaching tasks with focus and promptness, recognizing the impact of each action.

Work Context

This is a full-time position based in Saudi Arabia with Hilton. The role offers an opportunity for professional growth within a globally recognized hospitality organization.

About the Role

Alstom, a global leader in mobility solutions, is seeking a full-time System BIM Coordinator to join their team in Riyadh, Saudi Arabia. This role involves applying Building Information Modeling (BIM) expertise in a technical field, working collaboratively with detail-oriented teammates. The position is pivotal for ensuring seamless integration and coordination across various systems, contributing to innovation and efficiency in project delivery.

Role Context and Collaboration

In this position, you will work closely with diverse teams, including Civil Work design, subsystem installation, and technical validation teams. Your primary focus will be on overseeing the delivery of BIM processes and methodologies, managing project modelling tactics, and ensuring the successful integration of BIM data throughout all project stages. This role is crucial for resolving geometrical clashes and guaranteeing the required metadata is maintained.

Key Responsibilities

• Deliver project BIM processes, methodologies, and guidance for the collaborative production, maintenance, and delivery of information and data.
• Manage the overall project modelling tactics and BIM output for your designated scope.
• Direct and facilitate coordination across various systems to ensure seamless integration.
• Lead integration design in BIM and conduct coordination meetings to resolve geometrical clashes and ensure required metadata.
• Follow the delivery schedule for Civil Work design in BIM and subsystem installation design in BIM.
• Review submitted models for interferences and assess the quality of the level of detail.
• Assist the Design Civil Work Interface & BIM Manager in managing design development.
• Support the validation process by checking deliverables as part of the System technical validation.

Qualifications and Experience

• Possess a degree in architecture, civil engineering, or an equivalent qualification.
• Have at least 5 years of experience in BIM engineering or technical functions on projects.
• Demonstrate experience in BIM coordination on large infrastructure or rail projects.
• Possess strong knowledge of BIM processes and digital model coordination.
• Be proficient with BIM coordination tools such as Autodesk Navisworks, Autodesk Revit, and Civil 3D.
• Be familiar with collaborative environments like ProjectWise.
• Exhibit the ability to coordinate multiple technical disciplines and manage interfaces effectively.
• Possess good communication and coordination skills.

Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of experience. Alstom is an equal-opportunity employer. Joining Alstom offers opportunities for skill development, career growth, and contribution to projects in the rail industry. The role provides stability, challenges, innovative tools, a dynamic working environment, and investment in development through learning programs, with opportunities for progression. A reward package recognizing performance and potential is provided.

• Assist the sales team in daily activities and customer follow-ups.
• Coordinate test drives, vehicle deliveries, and customer appointments.
• Maintain sales records and assist in reporting sales performance.
• Welcome and assist visitors and customers in a professional manner.
• Answer incoming calls, redirect queries, and take messages accurately.
• Manage the showroom reception area to maintain a clean and organized environment.
• Provide general information to customers regarding products, services, and showroom procedures.
• Prepare and maintain documents, forms, and internal correspondence.
• Assist with data entry, filing, and updating customer and vehicle records.
• Coordinate with other departments such as finance, marketing, and service for smooth workflow.
• Support inventory checks and stock updates in collaboration with showroom and logistics teams.
• Assist in organizing showroom events, promotions, and campaigns.
• Ensure prompt and professional responses to customer queries.
• Support complaint resolution and escalate issues when necessary.
• Provide an excellent customer experience aligned with company standards and brand reputation.

• Diploma or Bachelor's degree in Business, Marketing, or a related field preferred.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Office.
• Strong organizational and coordination abilities.
• English proficiency is preferred.
• Eligible for the Tamheer Program.

About the Role

Raffles Hotels & Resorts is seeking a highly experienced Butler to join the pre-opening team at Raffles The Red Sea. This new ultra-luxury destination is part of Saudi Arabia's Red Sea Project, offering guests a refined experience that combines Raffles' service standards with the natural environment and sustainability principles of Red Sea Global. As a Butler, you will serve as the primary point of contact for guests, ensuring their stay is seamless, intuitive, and personalized from pre-arrival to departure, embodying the brand's philosophy of "Emotional Luxury." The Raffles & Fairmont The Red Sea complex will feature 361 rooms, 11 dining concepts, and a spa. This role is key to creating personalized guest experiences and fostering a culture of storytelling around the resort's offerings.

Key Responsibilities

• Act as the primary point of contact for guests, providing intuitive and personalized assistance from pre-arrival to departure.
• Facilitate seamless check-in and check-out experiences within the privacy of the guest’s villa or suite.
• Oversee professional packing and unpacking services, garment pressing, and shoe shining to high luxury standards.
• Manage in-villa dining experiences, including the service of afternoon tea, evening canapés, and private meals, ensuring excellence in presentation.
• Anticipate guest preferences to curate personalized guest journeys and itineraries, fostering a culture of storytelling around the resort's offerings.
• Ensure seamless coordination with Culinary, Housekeeping, and Concierge teams to enhance guest experiences across all touchpoints.
• Uphold the brand's "Emotional Luxury" philosophy, ensuring every guest interaction is characterized by graciousness and sophistication.
• Maintain hygiene, safety, and service standards in line with Raffles and Accor policies.
• Integrate the resort's sustainability ethos into daily operations, ensuring mindful use of resources and promotion of local cultural experiences.

Qualifications and Requirements

• Bachelor's degree in hospitality management or a related field.
• Minimum of 4-6 years of experience in luxury hospitality, with specific experience in Butler service or Front Office management within a luxury hotel or resort.
• Experience in a pre-opening environment is highly desirable.
• Deep understanding of luxury service etiquette and the cultural values of the Kingdom of Saudi Arabia.
• Understanding of Ultra-Luxury guest expectations and brand alignment.
• A proactive, anticipatory approach with a strong sense of ownership and accountability.
• Impeccable grooming and personal presentation aligned with luxury standards.

Required Skills

• Strong leadership, communication, and guest relations skills.
• An extreme eye for detail.
• Proficiency in Butler service and Front Office management.
• Experience in project coordination, scheduling, and document control during pre-opening stages.
• Fluent in English; Arabic and other languages are considered a significant asset.

Work Environment and Location

This is a full-time position based in Umluj, Tabuk, Saudi Arabia. The role requires 5-10 years of relevant experience. Candidates should possess a strong understanding of ultra-luxury guest expectations and be aligned with the brand's ethos. The ability to contribute to project coordination, scheduling, and document control during the pre-opening phase is highly valued.

About the Role

Red Sea Global Hospitality is seeking a Butler to join its team, contributing to the company's leadership in responsible development and regenerative tourism. The organization is committed to delivering exceptional guest experiences and fostering a supportive work environment, guided by principles of Respect, Responsibility, Passion, and Collaboration. As a Butler, you will be responsible for providing personalized and attentive service to guests, ensuring their needs are met promptly and efficiently. The role involves going above and beyond to create memorable experiences, anticipating guest needs, and delivering seamless, luxurious service that upholds the high standards of Red Sea Global Hospitality.

This position plays a key role in ensuring guest comfort and satisfaction, representing the resorts and the Kingdom of Saudi Arabia to international visitors. The company maintains a values-led culture for both guests and colleagues, emphasizing close collaboration to achieve service excellence.

Key Responsibilities

• Provide personalized service to guests, ensuring requests are handled with care and attention.
• Anticipate and fulfill guest needs by offering tailored services to enhance their stay.
• Welcome guests upon arrival, introduce them to their rooms, and ensure they are comfortable and familiar with their accommodation.
• Record and consistently meet guest preferences, including room temperature, amenities, and dining choices.
• Respond promptly to guest requests for room service, transportation, or other personalized needs.
• Offer recommendations for dining, activities, and local experiences to exceed guest expectations.
• Provide a range of personalized services, including luggage assistance, transportation arrangements, and reservation support.
• Ensure guest room amenities are replenished and special requests are handled efficiently and discreetly.
• Serve meals, snacks, and beverages professionally, adhering to guest preferences.
• Assist guests with personal shopping and special arrangements with discretion and professionalism.
• Coordinate special requests or events, such as private dinners or in-room celebrations, for seamless execution.
• Maintain effective communication with all departments, including Housekeeping, Food & Beverage, and Front Office, to ensure efficient fulfillment of guest requests.
• Update guest preference profiles and ensure team members are aware of guest preferences and requirements.
• Act as the primary point of contact for guests throughout their stay, responding to inquiries and requests.
• Anticipate guest needs by staying informed about schedule changes, preferences, or requirements.
• Ensure a consistently high level of guest satisfaction by exceeding expectations.
• Handle guest concerns and complaints with tact, professionalism, and efficiency, ensuring resolution and follow-up.
• Regularly check in with guests to ensure satisfaction with accommodations and services.
• Conduct special activities or surprises for guests to create memorable moments.
• Maintain a clean and organized butler station, ensuring tools and equipment are in good working condition.
• Assist with daily room preparation, ensuring amenities are stocked and rooms are presented in pristine condition.
• Oversee rooming and check-out processes to ensure smooth guest departures.
• Partner with Housekeeping to ensure room setups and turndown service align with guest preferences.
• Adhere to all resort and safety protocols, delivering service in a safe and respectful manner.
• Maintain guest privacy and confidentiality at all times.
• Follow all food safety and hygiene standards when handling food and beverages.

Qualifications and Requirements

Candidates are expected to possess the experience and attributes necessary to fulfill the responsibilities of a Butler. This includes a proven ability to deliver exceptional guest service and maintain high operational standards. While specific formal qualifications were not detailed, a background demonstrating relevant experience is anticipated.

Required Skills

• Guest Relations
• Service Excellence
• Personalized Service Delivery
• Communication
• Coordination
• Guest Experience
• Guest Satisfaction
• Operational Excellence
• Health & Safety Compliance

Work Environment and Details

This is a full-time position for a Butler at Red Sea Global Hospitality, reporting to the Housekeeping Manager. The role is based at Shebara Resort in Tabuk, Saudi Arabia. The company offers opportunities for personal and professional development through targeted programs. Red Sea Global Hospitality is committed to diversity and inclusion, encouraging applications from all backgrounds and providing reasonable adjustments throughout the recruitment process.

• Greet and welcome visitors, clients, and guests in a professional manner.
• Answer, screen, and direct incoming phone calls.
• Manage front desk activities and maintain a clean, organized reception area.
• Handle incoming and outgoing correspondence, emails, and courier services.
• Schedule appointments and coordinate meeting room bookings.
• Maintain visitor logs and ensure adherence to company policies.
• Provide administrative support to various departments as required.
• Assist with document filing, record keeping, and data entry tasks.

• Saudi.
• 2–4 years of experience in a receptionist, front desk, customer service, or administrative role.
• Excellent verbal and written communication skills in both Arabic and English.
• Strong interpersonal and customer service skills.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Professional appearance and positive attitude.
• Strong organizational and multitasking abilities.

• Friendly and approachable personality.
• Strong attention to detail.
• Ability to work independently and manage multiple tasks efficiently.
• Commitment to providing excellent customer service.

• Assist the sales team in daily activities and customer follow-ups.
• Coordinate test drives, vehicle deliveries, and customer appointments.
• Maintain sales records and assist in reporting sales performance.
• Welcome and assist visitors and customers in a professional manner.
• Manage the showroom reception area to maintain a clean and organized environment.
• Provide general information to customers regarding products, services, and showroom procedures.
• Assist with data entry, filing, and updating of customer and vehicle records.
• Support inventory checks and stock updates in collaboration with showroom and logistics teams.
• Assist in organizing showroom events, promotions, and campaigns.
• Ensure prompt and professional responses to customer queries.
• Support complaint resolution and escalate issues when necessary.

• Diploma or Bachelor's degree in Business, Marketing, or related field preferred.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Office.
• Strong organizational and coordination abilities.
• English proficiency is preferred.
• Eligible for the Tamheer Program.

About the Role

Raffles Hotels & Resorts is seeking a highly experienced Butler to join the pre-opening team at Raffles The Red Sea. This new ultra-luxury destination is part of Saudi Arabia's Red Sea Project, offering guests a refined experience that combines Raffles' service standards with the natural environment and sustainability principles of Red Sea Global. As a Butler, you will serve as the primary point of contact for guests, ensuring their stay is seamless, intuitive, and personalized from pre-arrival to departure, embodying the brand's philosophy of "Emotional Luxury." The Raffles & Fairmont The Red Sea complex will feature 361 rooms, 11 dining concepts, and a spa. This role is key to creating personalized guest experiences and fostering a culture of storytelling around the resort's offerings.

Key Responsibilities

• Act as the primary point of contact for guests, providing intuitive and personalized assistance from pre-arrival to departure.
• Facilitate seamless check-in and check-out experiences within the privacy of the guest’s villa or suite.
• Oversee professional packing and unpacking services, garment pressing, and shoe shining to high luxury standards.
• Manage in-villa dining experiences, including the service of afternoon tea, evening canapés, and private meals, ensuring excellence in presentation.
• Anticipate guest preferences to curate personalized guest journeys and itineraries, fostering a culture of storytelling around the resort's offerings.
• Ensure seamless coordination with Culinary, Housekeeping, and Concierge teams to enhance guest experiences across all touchpoints.
• Uphold the brand's "Emotional Luxury" philosophy, ensuring every guest interaction is characterized by graciousness and sophistication.
• Maintain hygiene, safety, and service standards in line with Raffles and Accor policies.
• Integrate the resort's sustainability ethos into daily operations, ensuring mindful use of resources and promotion of local cultural experiences.

Qualifications and Requirements

• Bachelor's degree in hospitality management or a related field.
• Minimum of 4-6 years of experience in luxury hospitality, with specific experience in Butler service or Front Office management within a luxury hotel or resort.
• Experience in a pre-opening environment is highly desirable.
• Deep understanding of luxury service etiquette and the cultural values of the Kingdom of Saudi Arabia.
• Understanding of Ultra-Luxury guest expectations and brand alignment.
• A proactive, anticipatory approach with a strong sense of ownership and accountability.
• Impeccable grooming and personal presentation aligned with luxury standards.

Required Skills

• Strong leadership, communication, and guest relations skills.
• An extreme eye for detail.
• Proficiency in Butler service and Front Office management.
• Experience in project coordination, scheduling, and document control during pre-opening stages.
• Fluent in English; Arabic and other languages are considered a significant asset.

Work Environment and Location

This is a full-time position based in Umluj, Tabuk, Saudi Arabia. The role requires 5-10 years of relevant experience. Candidates should possess a strong understanding of ultra-luxury guest expectations and be aligned with the brand's ethos. The ability to contribute to project coordination, scheduling, and document control during the pre-opening phase is highly valued.

About the Role

Raffles Hotels & Resorts is seeking an Admin Concierge to join the pre-opening team for Raffles The Red Sea, an ultra-luxury resort within Saudi Arabia's Red Sea Project. This role is integral to ensuring a seamless and refined guest experience, embodying Raffles' commitment to graciousness and personalized service. The Admin Concierge will serve as a central communication point for the lobby, contributing to an environment of elegance and luxury that emphasizes natural beauty and sustainability.

This full-time position is based in Umluj, Tabuk, Saudi Arabia. The ideal candidate will demonstrate a proactive and anticipatory approach, with a strong sense of ownership and accountability, understanding the expectations of ultra-luxury guests and aligning with the brand's high standards.

Key Responsibilities

• Act as the central communication hub for the lobby, coordinating effectively with Doormen, Porters, Reception, and Raffles Butlers to ensure smooth guest journeys.
• Build and maintain detailed guest profiles within the Property Management System (PMS), recording specific preferences, past requests, and cultural sensitivities to facilitate personalized interactions.
• Manage pre-arrival email correspondence, following up on communications with guests and travel agents to confirm arrival details and special arrangements.
• Oversee lobby administrative logistics, including sorting and distributing guest and administrative mail, managing courier services, and maintaining the hotel's digital information directory.
• Conduct regular inventories of lobby supplies and guest amenities, coordinating with butler admin supervisors for timely restocking.
• Assist in logging and reporting guest complaints, tracking feedback, and ensuring corrective actions are implemented to uphold brand standards and guest satisfaction.

Qualifications and Requirements

• A minimum of 2 years of experience in a luxury hotel front office or guest relations role.
• Proven experience in project coordination, scheduling, and document control, particularly during pre-opening stages.
• Experience in a pre-opening hotel environment is mandatory.
• A deep understanding of ultra-luxury guest expectations and alignment with luxury brand standards.

Required Skills

• Proficiency in Microsoft Office Suite, with a strong emphasis on Excel.
• Experience with hotel Property Management Systems (PMS).
• Exceptional communication and interpersonal skills.
• Strong coordination and organizational abilities.
• Demonstrated guest relations and customer service expertise.
• Effective problem-solving capabilities.
• High level of emotional intelligence and cultural awareness.
• Skills in project coordination, scheduling, and document control.

Work Environment and Professional Conduct

This is a full-time position based in Umluj, Tabuk, Saudi Arabia. Candidates are expected to maintain impeccable grooming and professional presentation at all times, adhering to standard etiquette. Confidentiality is paramount, and sensitive guest information must be handled with the utmost discretion and integrity. The role requires a poised, creative, and inquisitive individual with a high level of emotional intelligence and cultural awareness.

• Provide excellent administrative support to customers.
• Assist in the daily operations of the Accounting Department.
• Facilitate efficient processes to enhance service delivery.

About the Role

Fairmont Hotels and Resorts is seeking a specialized and discreet Assistant Sales Manager for the Government and Royal Family portfolio in the GCC region to join the pre-opening team for Raffles and Fairmont Red Sea Resorts. This nature-focused resort, located in Saudi Arabia's flagship Red Sea Project in Umluj, Tabuk region, will feature 361 guestrooms, eleven distinct dining concepts, a spa, and is adjacent to a professional 18-hole golf course. This role is pivotal in generating and managing all business related to government travel, diplomatic missions, royal families, and ultra-high-net-worth individuals requiring royalty-level protocols. The position demands an exceptional level of discretion, cultural sensitivity, and an established network within these exclusive circles, to act as the resort's ambassador for this elite segment.

Role Responsibilities

• Develop and nurture long-term relationships with key contacts in government bodies, embassies, consulates, royal courts, and family offices within the GCC.
• Act as the single point of contact for all communications, ensuring absolute confidentiality and privacy at all times.
• Manage the entire sales process for complex and highly confidential bookings, often involving extensive reconnaissance, specific security details, and unique logistical requirements.
• Coordinate and present fully customized proposals for entire suites, villas, or full resort buy-outs, including detailed timelines, security plans, and highly personalized amenities.
• Liaise with all operational departments (Security, F&B, Housekeeping, Spa, Butler) to design and execute unparalleled experiences, anticipating and exceeding every guest need.
• Negotiate and manage complex contracts with specialized clauses for security, privacy, force majeure, and diplomatic immunity.
• Ensure all financial transactions are handled with utmost accuracy and discretion, adhering to strict internal and external audit trails.
• Maintain and actively leverage a prestigious network to generate new business within government and royal circles.
• Continuously gather intelligence on market trends, competitor activity, and key personality movements within this sector.
• Represent the resort at high-profile diplomatic events, National Day celebrations, and exclusive industry functions.
• Conduct a minimum of 15-20 proactive, targeted sales calls and schedule 15-20 face-to-face client meetings with key decision-makers weekly.
• Serve as the primary liaison between the guest's security team and the resort's security team and management, to facilitate advance planning and comprehensive risk assessment.
• Conduct pre-arrival briefings with all relevant resort departments to ensure full preparedness and understanding of all protocols and requirements.
• Manage all aspects of the pre-arrival process, including but not limited to, staff vetting, privacy controls, and specific suite preparations.
• Understand guest expectations within the ultra-luxury segment and ensure brand alignment.
• Contribute to project coordination, scheduling, and document control during pre-opening phases.

Qualifications and Requirements

• Bachelor's degree in International Relations, Business Administration, Hospitality, or a related field. A Master's degree is a plus.
• Minimum of 5 years of experience in ultra-luxury hospitality sales, with at least 3 years specifically focused on the government, diplomatic, and royal family sector.
• A verifiable, extensive, and transferable profile of high-level contacts within government agencies, royal families, and the diplomatic corps, particularly within the GCC and other key international markets.
• Proven experience in dealing with Ultra High Net Worth Individuals and Royal Families.
• Impeccable professional references that can attest to discretion and performance.
• Previous experience working in a palace hotel or a renowned resort for royalty and heads of state is highly desirable.
• Formal training in international protocol and security coordination is highly desirable.
• An existing security clearance is a significant advantage.
• Pre-opening experience is essential.

Required Skills

• Government and Royal Family Sales
• Diplomatic Protocols
• Cultural Sensitivity and Acumen
• Extensive Network within Government and Royal Circles
• Customized Experience Coordination
• Contract Negotiation
• Market Intelligence
• Security Coordination
• Ultra-Luxury Hospitality Sales
• International Relations
• Business Administration
• Hospitality Management
• Utmost Confidentiality and Discretion
• Diplomacy
• Executive Presence
• Bespoke Service Mindset
• Crisis Management
• Flexibility and Patience
• Project Coordination
• Scheduling
• Document Control
• A proactive and anticipatory approach with a strong sense of ownership and accountability.
• Impeccable professional appearance that aligns with luxury standards.

Work Environment and Location

This is a full-time role requiring a very high degree of autonomy and discretion. The incumbent must be responsive to the needs and inquiries of this client segment, which may operate outside standard business hours. Travel may be required for key client meetings or to accompany high-level site inspections. Success is measured not only in revenue but also in the flawless execution of visits and the enhancement of the resort's reputation within this elite segment. The role is based in Riyadh, but requires travel to Umluj, Tabuk, and potentially other cities such as Riyadh as per management and business needs. Fluency in Arabic is essential. Fluency in additional languages (*, French, English) is a significant advantage.