Ticket Clerk Jobs with 4,000-5,000 SR salary in Saudi Arabia

More than 96 Ticket Clerk Jobs with 4,000-5,000 SR salary in Saudi Arabia. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


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Call Center Agent

Call Center Agent

NowPay Company

SR 5,000 - 6,700 / Month dotFull-time

Customer Support Agent

Location

Khobar, Saudi Arabia

About NowPay

NowPay is a leading fintech company focused on improving financial wellness by providing innovative earned wage access and financial solutions. We are committed to delivering exceptional customer experiences and helping our users access financial services with confidence and ease.

Position Summary

We are seeking a Customer Support Agent to join our team and serve as the first point of contact for our customers. The ideal candidate will have previous experience in a banking call center environment and possess excellent communication, problem-solving, and customer service skills.

The Customer Support Agent will be responsible for handling customer inquiries, resolving issues efficiently, and ensuring a seamless customer experience across all communication channels.

Key Responsibilities

  • Respond to customer inquiries via phone calls, emails, chat, and other support channels.

  • Provide accurate information regarding NowPay products, services, and processes.

  • Resolve customer complaints and issues in a professional and timely manner.

  • Escalate complex cases to the relevant internal departments and follow up until resolution.

  • Maintain high levels of customer satisfaction and service quality.

  • Document customer interactions and update records accurately in internal systems.

  • Follow established customer support procedures and service standards.

  • Identify recurring customer concerns and provide feedback for process improvement.

  • Collaborate with Operations, Product, and Partner Success teams to ensure efficient issue resolution.

  • Meet individual and team performance KPIs, including response times, resolution times, and customer satisfaction metrics.

Qualifications & Requirements

  • Diploma or Bachelor's degree in Business Administration, Finance, Communications, or a related field.

  • Previous experience in a bank call center is mandatory.

  • Minimum 1 year of experience in customer service, customer support, or contact center operations.

  • Experience within the banking, fintech, or financial services industry is highly preferred.

  • Excellent verbal and written communication skills in Arabic and English.

  • Strong problem-solving and conflict-resolution abilities.

  • Ability to handle customer interactions professionally and empathetically.

  • Good computer skills and familiarity with CRM or ticketing systems.

  • Strong organizational skills and attention to detail.

  • Ability to work effectively in a fast-paced environment.

Working Schedule

  • 5 working days per week.

  • 2 days off per week.

  • Working hours: 9:00 AM to 5:00 PM.

What We Offer

  • Competitive salary package.

  • Professional development and growth opportunities.

  • Dynamic and collaborative fintech work environment.

  • Opportunity to contribute to a rapidly growing company transforming financial wellness in the region.

If you have a passion for customer service and experience supporting customers in a banking environment, we would love to hear from you.

breifcase2-5 years

locationAr Rawabi, Al Khobar

14 days ago
Receptionist

Receptionist

📣 Job AdNew

Zaman City Restaurants for Serving Meals

SR 4,000 / Month dotFull-time

About the Role

مطاعم زمان ستي لتقديم الوجبات is seeking a Receptionist to join their team in Medina. This is a full-time position with an entry-level experience requirement of 0-1 years.

Key Responsibilities

The Receptionist will be responsible for managing the front desk and ensuring a smooth flow of visitors and communication. Key duties include:

  • Receiving visitors and clients, identifying their needs, and directing them to the appropriate personnel.
  • Answering incoming phone calls, responding to inquiries, or transferring calls to the relevant department.
  • Maintaining accurate records of visitors and clients.
  • Providing necessary information to visitors and clients.
  • Making internal calls to gather information as needed.
  • Arranging interview appointments for candidates.
  • Recording visitor and client names in the designated records.

Commitment to Procedures

The successful candidate will be expected to demonstrate full commitment to all procedural guides and organizational policies and procedures. Adherence to established protocols is essential for maintaining operational efficiency and compliance.

Experience and Work Type

This role is suitable for individuals with 0-1 years of experience in a reception or customer-facing role. The position is offered on a full-time basis, providing a consistent work schedule within the restaurant environment.

Location

The position is based in Medina, within the AL Medina AL Munawwarah region.

breifcase0-1 years

locationMadinah

1 day ago
Ticket Seller

Ticket Seller

The Seven Hills for Entertainment

SR 4,000 - 4,500 / Month dotFull-time

Job Objective:

To act as the welcoming front and financial officer, in addition to directly supervising the workflow within the "Children's Island", to ensure the highest standards of service and safety for children and their families, and to guide the team to deliver outstanding performance.

Tasks and Responsibilities:

• Financial Tasks: Managing the cashier system, issuing tickets, accurately processing payments, and preparing daily sales reports (DSR) at the end of the shift.

• Field Supervision: Monitoring the performance of employees in the play area, ensuring everyone adheres to the work schedule, uniform, and teamwork spirit.

• Customer Experience: Welcoming visitors and intelligently solving complex customer issues, ensuring parents' satisfaction with the level of service.

• Quality Control: Ensuring facility cleanliness, safety of the games, and readiness of the branch to receive visitors at all times.

• Training: Guiding new employees and familiarizing them with the established work method in "Children's Island".

Requirements and Conditions:

• Personality: A leadership personality, tactful, and capable of making quick decisions under pressure.

• Experience: Previous experience in the entertainment or retail sector (preferably with previous experience as a cashier or supervisor).

• Technical Skills: Excellent skill in using point of sale (POS) systems and basic computer programs.

• Spirit: High positive energy and ability to interact with children in a cheerful and patient manner.

• Commitment: Ability to efficiently manage evening shifts and weekends.

Benefits:

• Attractive basic salary + performance-related incentives and target achievement.

• A professional work environment that offers you the opportunity for administrative growth.

• Medical and social insurance.

Application Information:

• Location: Riyadh - Granada Mall - Children's Island branch.

• Interviews: Personal attendance at the branch or contact for the interview.


breifcase2-5 years

locationGhirnatah, Riyadh

about 2 months ago