undefined Remote Jobs for Fresh Graduates in Saudi Arabia

About the Role

THE·TEAM operates within the sports, music, and entertainment industries, providing services to talent, brands, and properties globally. Headquartered in Los Angeles, the company has a presence in 28 countries and over 70 cities worldwide. Supporting more than 4,000 colleagues across various agencies and office locations, the Tech Service Desk Analyst serves as a primary point of contact for first and second-line technology support. This role is essential for diagnosing, resolving, and escalating technology-related incidents and service requests, ensuring a professional and user-focused support experience for both in-person and remote users.

Key Responsibilities

• Provide first and second-line support for incidents and service requests across desktop, mobile, SaaS, and office technology environments.
• Conduct initial triage, troubleshooting, and resolution of hardware, software, networking, and access-related issues, escalating to Tier 3 or specialist teams as needed.
• Deliver support through walk-up, desk-side, remote, and event-based channels.
• Log, categorize, and maintain accurate ticket updates, service notes, and resolution details within FreshService, adhering to service processes and SLAs.
• Support user onboarding, offboarding, and moves, including device preparation, account access, permissions, software provisioning, and desk setup.
• Administer end-user devices on Mac and Windows Surface platforms, including builds, configuration, patching, troubleshooting, and coordinating replacements.
• Assist with identity and access management processes using Okta and Microsoft 365, including password resets, MFA support, account troubleshooting, and application access.
• Support collaboration and productivity platforms such as Zoom, Slack, Microsoft 365, Google Workspace services, Box, and SharePoint.
• Provide mobile device and telecom support, including handset allocation, setup, troubleshooting, and lifecycle administration for EE and Vodafone services.
• Maintain accurate asset records and ownership data in Oomnitza, including tagging, assignment, repair tracking, stock control, and lifecycle reporting.
• Support mobile device management and endpoint compliance activities using IRU, Intune, and other MDM tooling.
• Assist with networking and workplace technology troubleshooting, including Meraki-managed environments, printers, meeting room technology, and physical security systems like Verkada.
• Coordinate with third-party vendors and service providers for repairs, replacements, licensing, and operational support.
• Contribute to office moves, technology rollouts, platform improvements, documentation updates, and broader TECH support projects.
• Provide support for on-site and remote events, ensuring reliable technology setup, live issue resolution, and a positive end-user experience.

Qualifications and Requirements

• Experience supporting a fast-paced, multi-platform environment is highly desirable, particularly within a service desk or end-user support function.
• Strong troubleshooting capabilities across operating systems, end-user devices, business applications, connectivity, and user access issues.
• Experience supporting mixed-platform environments, including Mac and Windows devices, mobile endpoints, and cloud-based SaaS applications.
• Good understanding of service desk principles, including ticket ownership, prioritization, escalation, documentation, and customer communication.
• Working knowledge of endpoint management, software deployment, patching, and device compliance practices.
• Awareness of networking fundamentals and ability to perform first-line diagnosis of wired, wireless, VPN, and office connectivity issues.
• Confidence in supporting executive and non-technical users in a clear, calm, and professional manner.

Required Skills

• First and second-line technology support
• Proficiency with hardware, software, collaboration platforms, identity and access management, networking, workplace technology, and SaaS applications
• Administration of Mac and Windows Surface devices
• Experience with identity and access management tools including Okta and Microsoft 365
• Familiarity with collaboration and productivity platforms such as Zoom, Slack, Google Workspace, Box, and SharePoint
• Mobile device and telecom support for EE and Vodafone services
• Asset management using Oomnitza
• Mobile device management and endpoint compliance tooling including IRU and Intune
• Networking troubleshooting with Meraki
• Familiarity with physical security systems like Verkada
• General troubleshooting skills
• Effective communication skills
• Customer-focused support delivery

Work Environment and Location

This is a full-time position. The role is based in Riyadh, Saudi Arabia, with the company operating across multiple international locations.

About the Role

Join the Amazon Operations' Reliability Maintenance Engineering (AMET) team, the backbone of the Amazon customer experience. This team plays a vital role in maintaining and improving technologies across the global network of warehouses and deliveries. We are looking for highly motivated, customer-focused Automation Engineers to join us.

Automation Engineer Responsibilities

The Automation Engineer primarily focuses on identifying, troubleshooting, and optimizing control solutions for automated material handling equipment. This includes systems such as conveyors, sorters, scanners, cameras, print and apply systems, scales, Human-Machine Interface (HMI) systems, and control cabinets. You will also be responsible for training maintenance technicians on troubleshooting hardware and performing preventative maintenance, thereby enhancing the overall technical capability on-site.

Key Tasks

• Act as the on-site subject matter expert for all in-building control systems and sensors, with active monitoring, fault identification, and system repair to ensure a high level of equipment availability for internal customers.
• Train technicians on the fundamentals of control system troubleshooting to elevate the technical knowledge base within the site.
• Collaborate within the AMET Controls network to optimize the monitoring of Material Handling Equipment (MHE) metrics, providing insights and data to internal customers through effective troubleshooting and prioritization.
• Actively participate in or lead continuous improvement projects coordinated by the AMET Controls network.
• Coordinate with IT, Controls Engineering, and Operations Engineering teams to ensure all systems are accurately documented and reliable backup libraries for control systems are maintained.
• Work alongside global teams to support the installation and commissioning of new equipment.
• Interpret mechanical and electrical drawings, and develop code optimization strategies in compliance with IEC 61131-3 standards.
• Perform necessary changes in PLC code and SCADA systems to optimize operations, strictly adhering to the change management process.
• Ensure the reliability of equipment control systems and maintain regular, documented backups of PLC code.
• Conduct root cause analysis for unplanned downtime related to control systems and ensure timely closure of Corrective and Preventive Actions (CPA).
• Communicate with remote technical support teams from Original Equipment Manufacturers (OEMs) when necessary to resolve issues.

Required Qualifications

• Minimum of 1 year of experience with Programmable Logic Controller (PLC) software.
• Minimum of 4 years of experience in PLC/SCADA integration.
• Proven experience in troubleshooting, installation, fault finding, and repairs.

Core Skills

• Proficiency in PLC programming and PLC/SCADA integration.
• Strong skills in troubleshooting, preventative maintenance, and understanding of control systems and sensors.
• Experience with Material Handling Equipment (MHE) metrics and continuous improvement methodologies.
• Familiarity with IT, Controls Engineering, and Operations Engineering principles.
• Ability to interpret mechanical and electrical drawings.
• Knowledge of IEC 61131-3 programming standards.
• Experience in managing PLC code and SCADA systems, including change management processes.
• Skill in root cause analysis and working with remote technical support teams from Original Equipment Manufacturers (OEMs).

Additional Information

This opportunity is located in Riyadh, Saudi Arabia, and is a full-time position. This role falls within the 0-1 year experience bracket.

Distinctive job opportunity 🚨

Look Alwajih Salon announces its need for a male or female employee specialized in marketing and advertising, to contribute to brand development and increase customer reach.

If you have experience in digital marketing, managing advertising campaigns, and creating creative content, or are passionate about marketing, we welcome you to join our team.

📍 Location: East Riyadh / Al-Nadwa neighborhood.

💼 Job Title: Marketing and Advertising Specialist

Note / *It is preferred to reside near the salon.

* Please, marketing and advertising companies should not contact us.

To apply, please send your CV and previous work samples.

To WhatsApp 05********