وظائف أخصائي خدمة عملاء في السعودية

Join Al Makan for Elevators as a Customer Services Specialist!
We are seeking a professional and friendly individual to welcome our customers and visitors, providing top-notch service and support.

Responsibilities:

• Greet clients and visitors in a warm and professional manner.
• Manage incoming calls and messages, directing them to the appropriate parties.
• Follow up on customer requests (both new and existing) and update their status.
• Organize and maintain customer and request data in Excel files.
• Prepare weekly and monthly reports for management regarding customer interactions.
• Coordinate with maintenance and sales teams as needed.
• Monitor social media accounts and respond to general inquiries.
• Schedule appointments and visits as required.
• Assist management with basic administrative tasks when needed.

Qualifications:

• Previous experience in reception or customer service (preferably in a technical/engineering field).
• Proficiency in Microsoft Office (Word & Excel).
• Excellent communication skills in Arabic (knowledge of English is an added advantage).
• Polite, organized personality capable of professional customer interactions.
• Able to work as part of a team and handle work pressure effectively.

Location: Al Ahsa
Employment Type: Full-Time

Join Napco National as a Customer Service Senior Officer!
Are you ready to be a part of a leading Saudi company that has been transforming visions into reality since 1956? At Napco National, we specialize in manufacturing and marketing innovative packaging solutions. As a Customer Service Senior Officer, you will play a vital role in our operations.

Responsibilities:

• Coordinate daily with senior officers to optimize goods shipments.
• Receive, review, and approve credit notes, ensuring accurate reasons for returns.
• Handle invoices signed by customers and maintain proper documentation in archives.
• Support team growth through tailored career development plans and training sessions.
• Work with the CLD to arrange vehicle deliveries and prepare related documents.
• Manage backorders and communicate shortages to the CSD Manager.

Why Join Us?
Be part of a team that values learning, development, and innovation. We offer a dynamic work environment that fosters growth while contributing to a sustainable future in the packaging industry.

Join VisionMedicalKSA as a Customer Services Specialist!
We’re excited to announce a new opportunity at VisionMedicalKSA. Our Customer Services Department in Riyadh is looking for a motivated and customer-focused individual to join our growing team. This role is integral to our innovative healthcare organization.

Responsibilities:
- Deliver exceptional customer support
- Resolve customer inquiries effectively
- Collaborate with team members to enhance service quality

Requirements:
- Bachelor’s degree in Management or related field
- 1–3 years of experience in customer service
- Strong communication and problem-solving skills
- Passion for delivering exceptional customer support

Location: Riyadh

Be part of a team where creativity, commitment, and excellence come together.

Join Stamina Trading as a Customer Services Specialist!
We are looking for a dedicated individual to support our customer service operations. This role is essential for ensuring high levels of customer satisfaction and will involve engaging directly with our clients to address their inquiries and needs.

Responsibilities:

• Provide excellent service to customers by addressing their inquiries and issues promptly.
• Manage customer feedback and ensure their voices are heard.
• Collaborate with other teams to resolve customer issues effectively.

Requirements:

• Strong communication skills.
• Ability to work in a team-oriented environment.
• Proficiency in both Arabic and English is preferred.

Join us and be a part of a dynamic team focused on customer satisfaction!