Jobs in Al ula

Join Our Team as a Human Resources Manager!
We are excited to announce an opportunity for an experienced Human Resources Manager to lead the pre-opening phase of Hyatt Place AlUla. This landmark project marks Hyatt’s expansion in the region, offering 214 guest rooms and various amenities.

Your Role:
In this pivotal role, you will develop and implement HR strategies that support the hotel’s operational goals. Key responsibilities include:

• Recruitment & Staffing: Oversee the recruitment process to attract top talent for all hotel positions.
• Training & Development: Design training programs to equip staff with the skills needed to provide exceptional guest experiences.
• Employee Relations: Create a positive work environment through effective communication and conflict management.
• Performance Management: Guide managers in performance evaluations and development planning.
• Policy Development: Implement HR policies that comply with legal standards and operational needs.
• Culture Building: Enhance employee engagement by fostering a strong organizational culture.

Qualifications:
We are looking for candidates with:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• At least 5 years of HR experience in the hospitality industry, preferably in a pre-opening environment.
• Strong knowledge of local employment laws and regulations.
• Excellent interpersonal and communication skills.
• Proven ability to develop effective training programs.
• Organizational skills to manage multiple priorities in a fast-paced setting.

Why Hyatt?
At Hyatt, we value our employees and offer a supportive work environment along with: Long-term career growth opportunities, a motivated team, 12 complimentary nights annually in Hyatt properties worldwide, and additional discounts. Join us to open doors, welcome guests, and care for our community.

We look forward to hearing from you!

Join Our Team as a Sales Manager!

Banyan Tree AlUla, a luxurious retreat in the breathtaking Ashar Valley, is on the lookout for a Sales Manager who can drive our sales to new heights. Known for our exceptional customer service and elegant tented villas, we offer our guests a unique experience in one of the world's most beautiful destinations.

Key Responsibilities:

• Achieve or exceed assigned sales and revenue targets for rooms, villas, groups, and events.
• Source and contract new business from leisure, MICE, corporate, and high-end travel segments.
• Prepare and negotiate rate agreements, packages, and group proposals in line with pricing strategy.
• Promote and upsell resort services including food & beverage, spa, and activities.
• Manage relationships with travel agents, tour operators, and corporate accounts.
• Conduct regular sales calls, client visits, and site inspections.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or related field (Master’s is a plus).
• 3–5 years of experience in hotel/resort sales, preferably in luxury settings.
• Proven track record of meeting or exceeding sales targets.
• Experience managing key accounts and developing new business.

Additional Information:

• Work Location: Al ‘Ulá, Al Madinah, Saudi Arabia.
• Flexible working hours, including evenings and weekends.
• Occasional travel for sales trips and client visits may be required.

Join Hyatt Place Al Ula as a Purchasing Manager!
We are seeking an experienced Purchasing Manager to lead the opening of Hyatt Place Al Ula, a landmark in Hyatt’s regional expansion. The hotel features 214 guestrooms along with various amenities including food and beverage outlets, meeting space, a swimming pool, and a fitness center catering to both leisure and business travelers.

Your Role:
As the Purchasing Manager, you will be crucial in ensuring the smooth operations of the hotel through efficient, cost-effective procurement aligned with Hyatt standards. Your responsibilities include:

• Managing all purchasing activities, from sourcing to receiving goods.
• Ensuring compliance with Hyatt’s purchasing policies and sustainability practices.
• Negotiating with vendors for the best pricing and quality while nurturing supplier partnerships.
• Maintaining accurate purchasing records, invoices, and inventory.
• Collaborating with department heads to forecast purchasing needs.
• Supervising and training team members on inventory management.
• Conducting audits for stock rotation and waste minimization.
• Monitoring market trends for cost-saving opportunities.

Qualifications:

• 3–5 years of experience in purchasing, supply chain, or procurement, ideally in hospitality.
• Strong negotiation and analytical skills.
• Proficiency in purchasing software systems.
• Demonstrated budget management and vendor relationship skills.
• Excellent communication abilities.
• Bachelor’s degree in Business or Supply Chain Management preferred.

Benefits:
We offer long-term career growth opportunities, 12 complimentary nights per year in other Hyatt properties, and a caring team culture. Apply now to explore the significance of your contributions at Hyatt!

Join Emdad By Elm as a Call Center Operations Manager!

As a Call Center Operations Manager, you will be a strategic leader responsible for overseeing daily operations to ensure high-quality customer service and meeting operational objectives. Your key responsibilities will include:

• Leading and managing daily operations of the call center to achieve set operational goals.
• Developing and implementing daily, weekly, and monthly operational plans for smooth workflow.
• Monitoring and evaluating key performance indicators (KPIs) to make informed decisions.
• Supervising different teams (supervisors, customer service representatives, technical support) and allocating tasks according to workload.
• Ensuring adherence to quality policies and standard operating procedures (SOPs).
• Analyzing performance reports and providing recommendations to senior management for overall performance improvement.
• Leading continuous improvement initiatives to enhance the effectiveness of systems and technologies used in the call center.
• Coordinating with other departments to support the call center's needs effectively.
• Handling critical cases and major customer complaints professionally to ensure customer satisfaction.

Requirements:

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• A minimum of 5 years of experience in managing call centers or customer service, with at least 2 years in a leadership position.
• Advanced knowledge of call center systems such as CRM, ACD, IVR.
• Strong analytical skills to interpret data and utilize performance reports.
• Proficiency in English (both spoken and written).
• Excellent leadership and team management skills.
• Exceptional verbal and written communication skills.
• Ability to make quick decisions and solve problems effectively.
• Customer service focus and dedication to achieving customer satisfaction.

Join Algihaz Holding as a Health Safety Environment Officer!
Your role will be pivotal in maintaining a safe and compliant work environment within our projects. With a commitment to excellence and a focus on integrity, you will ensure adherence to health, safety, and environmental standards crucial for our operations.

About the Company:
Algihaz Holding is a leading Saudi Arabian investment group established in 1975, with a significant portfolio that supports various industries. Our mission is to foster growth in line with Saudi Vision 2030, leveraging innovation, diversity, and collaboration across sectors.

Key Responsibilities:

• Maintain safe work environment by eliminating risks to health and safety.
• Ensure full compliance with HSE standards and regulations.
• Conduct tailored HSE training for on-site tasks.
• Implement HIRA, JSP, and LPP during job execution.
• Manage all HSE documentation and records.
• Conduct regular site inspections for HSE compliance.
• Report safety-related issues to management.
• Stay up-to-date on health, safety, and welfare legislation.
• Oversee safety inspections, fire drills, and risk assessments.

Requirements:

• Bachelor’s degree in a relevant field.
• Minimum 5 years of experience in HSE.
• Preferred SEC Approval.