Join Abdul Latif Jameel Enterprises as a Sales Executive!As a Sales Executive, you will be at the forefront of generating new business opportunities while representing our esteemed company. Your main responsibilities will include:
- Preparing quotations and submitting proposals to customers using our online tools.
- Delivering presentations on our Air, Sea, Logistics, LMD, and warehousing products.
- Monitoring competition by gathering current marketplace information on pricing and products.
- Handling customer inquiries, complaints, and claims professionally.
- Establishing strong relationships with customers and internal stakeholders.
- Coordinating for competitive buy rates with carriers and other key stakeholders.
- Updating and maintaining the integrity of customer data in our CRM system.
- Resolving customer issues in coordination with concerned departments.
- Reporting customer service and operational KPIs to management and ensuring adherence to standards.
- Maintaining daily and regular reports and completing any additional tasks as assigned by the manager.
In this role, you will ensure service excellence through a high level of market knowledge, contributing to continuous improvements and effective cost management.