Civil engineering technician Jobs Saudis only in Dammam

We are seeking a dedicated Customer Service Representative to join our team and provide exceptional support to our valued customers. The ideal candidate will handle customer inquiries via phone, email, and chat, resolve complaints efficiently, and maintain accurate records of all customer interactions. Key responsibilities include processing orders and returns, providing product information, escalating complex issues to supervisors when necessary, and consistently delivering professional service that exceeds customer expectations.

We are seeking an experienced Human Resources Manager to oversee all aspects of human resources practices and processes, including talent acquisition, employee relations, performance management, and policy development. The ideal candidate will be responsible for developing HR strategies that support business objectives, managing compensation and benefits programs, ensuring compliance with labor laws, and fostering a positive workplace culture. Key responsibilities include conducting employee training and development programs, handling disciplinary actions, managing HRIS systems, overseeing payroll operations, and serving as a strategic partner to senior leadership in organizational development initiatives.

• Coordinate with Sales & Support functions for day-to-day sales and month closing activities.
• Assist in the preparation of Advance Tax Proforma & LC documents.
• Manage the complete approval process for sales support activities.
• Collaborate with the sales team on Sales & Demand forecast planning.

• 4-5 years of relevant experience in a similar industry.
• Proficiency in SAP/ERP Systems, MS Excel, and PowerPoint.
• Excellent communication and interpersonal skills.
• Fluency in English & Arabic.

• Manage and dispatch incoming and outgoing shipments.
• Perform monthly stock counts.
• Support ad-hoc inventory checks by the Finance team.

• 3–5 years of experience as a warehouse/storekeeper.
• Diploma in a related field.
• Saudi national.

Achieving the monthly sales target

- Welcoming all customers directly upon their entry into the showroom

- Building a positive relationship with customers, understanding their needs, and providing the appropriate product for them

- Dealing with customer complaints positively and trying to solve all their problems, and escalating the matter to the direct manager if the solution is not possible

- Handling exchange and return requests for all customers according to the instructions in place and following the specific instructions for reserving goods

- Providing high-level customer service by treating the customer professionally, listening to them, giving them adequate attention, following the five principles of customer service, and maintaining continuous communication with the customer through phone calls, text messages, postal mail, and all available means, and informing the customer about all new goods and services

- Maintaining cleanliness in the workplace

- Maintaining a proper appearance and adhering to the full official uniform

- Following the management's instructions regarding labor laws that were previously circulated, such as (instructions regarding working hours, breaks, meal times and places, entry and exit, work visits, vacations, etc.)

• Developing and increasing project sales and building relationships with clients.
• Communicating and coordinating with real estate development companies and contractors.
• Preparing price offers and following them up until the sale is completed.
• Monitoring current projects and attracting new project opportunities.

• Saudi nationality.
• 2 to 3 years of practical experience in project sales.
• Experience in the real estate development sector or related projects is preferred.
• Familiarity with project sales mechanisms and dealing with real estate development companies and contractors.
• Excellent communication and negotiation skills.

• The applicant must be of Saudi nationality.
• Experience in sales is preferred.
• The applicant must be over 30 years old.
• Seriousness and commitment to work.

• Annual evaluation.
• Distinguished career path.
• Commission on sales.
• 21 days of leave.

• Preparing and implementing marketing plans in line with the company's expansion.
• Managing advertising campaigns (Google / Social Media) and improving their results.
• Overseeing social media accounts and creating engaging content that enhances digital presence.
• Improving search engine optimization (SEO) and monitoring website performance.
• Analyzing performance indicators (Leads, Conversion, CPL) and generating reports.
• Studying the market and competitors and providing development recommendations.
• Organizing exhibitions and events and representing the company professionally.
• Coordinating with sales teams to ensure goals are met.

• Saudi nationality.
• Bachelor's degree in marketing or a related field.
• Experience in digital marketing and social media management.
• Data analysis and performance measurement skills.
• Writing professional marketing content.
• Organizational and team leadership skills.