Quality Specifications And Metrics Specialist Jobs in Dammam

About the Role

Alkhorayef Petroleum Company is seeking a dedicated Quality Inspector to join their team in Dammam, Eastern Province, Saudi Arabia. This full-time role is crucial for supporting the company's quality assurance functions across all stages of Electrical Submersible Pump (ESP) component manufacturing, from incoming materials to final product release. The Quality Inspector will play a key part in ensuring all products meet stringent internal and industry quality standards. The primary purpose of this position is to meticulously monitor and manage the quality of ESP components and assemblies, requiring a proactive approach to identifying and resolving quality issues and contributing to the continuous improvement of manufacturing processes.

Key Responsibilities

• Perform detailed dimensional and visual inspections of raw materials and machined components upon receipt.
• Review and verify essential documentation, including Material Test Certificates (MTCs), Certificates of Conformity (CoCs), and inspection reports.
• Conduct in-process inspections during machining and assembly operations to ensure strict adherence to drawings and specifications.
• Inspect critical features such as impeller/diffuser clearances, stack lengths, rotor fits, keyways, and other tolerance-critical areas.
• Validate and accurately record the results of First Article Inspections (FAI) in accordance with established control plans.
• Support assembly and testing operations by inspecting sub-assemblies and final ESP pump assemblies.
• Review and verify the cleanliness, marking, and serialization of components before final release.
• Conduct final inspections on completed units to ensure full conformance to Inspection and Test Plans (ITPs).
• Identify and report any non-conformances, and actively assist in root cause investigations and containment actions.
• Maintain precise inspection records and ensure complete traceability of all inspected items.
• Monitor calibration due dates for all inspection, measuring, and test equipment (IMTE).
• Coordinate internal or external calibration activities and ensure that updated calibration certificates are readily available.
• Verify that measuring tools are within their calibration period before use and are properly stored after use.
• Support internal and external audits by providing necessary inspection records, calibration data, and traceability documents.
• Collaborate closely with production, engineering, and quality teams to resolve quality issues and drive continuous improvement initiatives.

Qualifications and Requirements

• Diploma in Mechanical, Production, or Manufacturing Engineering, or an equivalent qualification.
• 2 to 5 years of relevant experience in a quality inspection role, preferably within ESP manufacturing or a similar rotating equipment industry.
• Proficiency in using essential inspection tools such as calipers, micrometers, bore gauges, height gauges, and thread gauges.
• Strong understanding of engineering drawings, tolerances, and Geometric Dimensioning and Tolerancing (GD&T).
• Basic knowledge of ISO 9001, API Q1, and relevant oil & gas manufacturing standards.
• Familiarity with calibration systems and measurement traceability principles.
• Professional English written and verbal communication skills.
• Good understanding of ISO 9001 Quality Management System (QMS) requirements and implementation.
• Computer literacy is required.
• Familiarity with Non-Destructive Equipment/Testing (NDE/NDT) is considered a plus.

Required Skills

• Dimensional Inspection
• Visual Inspection
• Documentation Review
• In-process Inspection
• First Article Inspection (FAI)
• Assembly Inspection
• Final Inspection
• Non-conformance Reporting
• Root Cause Analysis
• Calibration Monitoring
• Inspection and Measuring Equipment (IME) Calibration
• Audit Support
• Continuous Improvement
• Proficiency with Calipers, Micrometers, Bore Gauges, Height Gauges, and Thread Gauges
• Understanding of Engineering Drawings, Tolerances, and GD&T
• Knowledge of ISO 9001 and API Q1 standards
• Familiarity with Oil & Gas Manufacturing Standards
• Understanding of Calibration Systems and Measurement Traceability
• English Communication Skills (Written and Verbal)
• QMS Implementation
• Computer Literacy
• Familiarity with Non-Destructive Equipment/Testing (NDE/NDT)

Work Environment and Details

This is a full-time position based in Dammam, Eastern Province, Saudi Arabia. The role requires 2-5 years of relevant experience. Alkhorayef Petroleum Company is committed to maintaining high-quality standards in its manufacturing processes.

About the Role

Hitachi Energy is seeking a Senior Customer Quality Specialist to join its team in Dammam, Saudi Arabia. This full-time position is responsible for managing and resolving internal and external customer complaints to enhance customer satisfaction. The role involves conducting systematic root cause analysis and developing corrective and preventive action plans to address issues and prevent recurrence.

This position offers the opportunity to contribute to Hitachi Energy's commitment to safety and integrity within the energy sector. The specialist will be instrumental in upholding quality standards and ensuring customer satisfaction through effective issue resolution and proactive engagement.

Key Responsibilities

• Manage internal and external customer complaints to ensure seamless resolution and enhance customer satisfaction.
• Conduct systematic root cause analysis (RCA) to identify underlying causes of quality issues.
• Develop and implement corrective and preventive action plans to resolve identified issues and prevent future occurrences.
• Ensure rapid definition and execution of containment actions and corrections to limit impact on customer operations.
• Work to eliminate potential occurrences of issues within Hitachi Energy operations and at customer sites.
• Maintain customer satisfaction ratings through proactive engagement and effective issue resolution.
• Conduct customer audits to ensure adherence to quality standards and identify areas for improvement.
• Provide timely updates to customers regarding the status of quality issues or requests to build trust and maintain positive relationships.
• Ensure compliance with applicable external and internal regulations, procedures, and guidelines.
• Uphold Hitachi Energy's core values of safety and integrity in all aspects of the role.

Qualifications and Requirements

• Bachelor's degree in Engineering, preferably Electrical or Mechanical.
• 12-15 years of relevant professional experience.
• Experience in managing quality escalations.
• Proven ability to collaborate effectively with cross-functional teams, including Instrument & Control (I&C) and service colleagues, both domestically and internationally.
• Demonstrated ability to drive change and exhibit diligence in problem-solving.
• Experience in influencing continuous improvement initiatives.
• Strong decision-making capabilities.
• Effective time management skills.
• Proficiency in both spoken and written English language is required.

Required Skills and Expertise

• Strong GIS product knowledge.
• Expertise in HV Sub-station protection and Operations.
• Proficiency in Quality Control and Quality Assurance principles.
• Experience with Quality Management Systems (QMS) and Internal Quality Auditing.
• Familiarity with various Quality Tools.
• Skilled in Root Cause Analysis (RCA).
• Knowledge of Lean Six Sigma methodologies.
• Experience with SAP QM Module.
• Excellent Communication and Presentation Skills.
• Experience in conducting Customer Audits.
• Change Management capabilities.
• Diligence and attention to detail.
• Commitment to Continuous Improvement.
• Effective Decision Making.
• Strong Time Management.

Work Location and Type

This full-time position is based in Dammam, Eastern Province, Saudi Arabia.

About the Process Engineer Role

Hire Right - Executive Search & HR Advisory is seeking a skilled Process Engineer to join a manufacturing team in Dammam, Eastern Province, Saudi Arabia. This full-time position is integral to the development, optimization, and control of manufacturing processes within the welding consumables sector, focusing on electrodes, wires, and fluxes. The role is key to ensuring consistent product quality, achieving high production efficiency, and maintaining cost-effectiveness.

Role Responsibilities

The Process Engineer will enhance process capability, minimize variability, and provide essential technical support to production operations. This involves leveraging expertise in critical manufacturing stages including mixing, extrusion, baking, and wire drawing. Collaboration with production, quality assurance, maintenance, and research and development teams is fundamental for identifying areas for improvement, resolving technical challenges, and supporting the successful introduction and qualification of new products.

Key Duties and Responsibilities

• Drive process optimization and control initiatives to enhance manufacturing efficiency and product consistency.
• Develop and implement standardization procedures and best practices across relevant manufacturing processes.
• Monitor and improve equipment performance and reliability to minimize downtime and maximize output.
• Provide technical support and insights to assist maintenance strategy and execution.
• Contribute to quality improvement programs by identifying root causes of defects and implementing corrective actions.
• Ensure adherence to all Health, Safety, and Environment (HSE) regulations and company policies.
• Support the development and optimization of processes related to mixing, extrusion, baking, and wire drawing for welding consumables.
• Resolve technical issues encountered during the manufacturing process.
• Assist in the introduction of new products and ensure they meet qualification requirements.

Required Qualifications

• A Bachelor's or Master's degree in Technology, Engineering, or Industrial Manufacturing from an accredited educational institution in a relevant field of study.
• A minimum of 2 to 5 years of experience in a Process Engineering role.

Essential Skills and Expertise

• Process Optimization
• Process Control
• Standardization
• Best Practices Implementation
• Equipment Performance Analysis
• Reliability Engineering
• Maintenance Strategy Support
• Quality Improvement Methodologies
• Health, Safety, and Environment (HSE) Management
• Expertise in Mixing processes
• Expertise in Extrusion processes
• Expertise in Baking processes
• Expertise in Wire Drawing processes

Work Location and Type

This is a full-time position located in Dammam, Eastern Province, Saudi Arabia.

About the Role

Hitachi Energy is seeking a Senior Quality Control Technician to join its team in Dammam, Eastern Province, Saudi Arabia. This full-time position is integral to ensuring the quality and compliance of incoming materials and components, supporting the company's mission of powering a sustainable energy future and delivering innovative power grid technologies. The role involves maintaining high operational standards within the organization.

Key Responsibilities

• Execute assigned incoming inspection protocols and report all findings and results in SAP.
• Perform labeling of all compliant components with a component identification tag.
• Segregate non-compliant components in a designated area and initiate the supplier non-conformance management process.
• Ensure a safe working environment by implementing HSE (Health, Safety, and Environment) requirements.
• Conduct visual and dimensional inspections of purchased parts, materials, samples, and assemblies.
• Document inspection results accurately as required.
• Report any deviations observed during incoming inspection to the Quality Engineer or Quality Manager.
• Create quality inspection records and apply visual indications on inspected parts as per procedures.
• Create Nonconformity reports and maintain tracking of their status.
• Record and track the daily Incoming Quality Control (IQC) inspection backlog.
• Maintain traceability of component materials with respect to their inspection status.
• Handle materials in accordance with procedures, preventing mix-ups, damage, or other adverse effects.
• Log and track materials through the receiving inspection process and SAP entries.
• Record transactions and move accepted materials to the designated area.
• Communicate inspection results to Quality Engineers and other relevant personnel.
• Verify the accuracy of assembly documentation and read engineering drawings.
• Collaborate with other departments for deviation detection, root cause analysis, and correction measure implementation.
• Support failure analysis, troubleshooting activities, site visits, and reporting within the quality process, utilizing the A3 template for analysis.
• Perform any other projects or duties assigned by management that are necessary to fulfill the job requirements.

Qualifications and Requirements

• Diploma in Electrical or Mechanical technical courses.
• 3-5 years of experience in Quality Control/Quality Assurance.
• Proficiency in reading technical drawings.
• Hands-on experience in material inspection and the use of measurement tools.
• Experience with SAP is essential for reporting and tracking.
• Familiarity with supplier non-conformance management processes.
• Experience in implementing HSE requirements.
• Proven ability to collaborate with other departments for deviation detection and root cause analysis.
• Experience in failure analysis and troubleshooting.

Required Skills

• HSE Requirements
• Visual and Dimensional Inspection
• SAP
• Supplier Non-Conformance Management
• Quality Inspection Records
• Nonconformity Reporting
• Traceability of Component Materials
• MS Office and Computer Skills
• Material Inspection
• Use of Measurement Tools
• English Communication Skills
• Continuous Improvement
• Decision Making
• Time Management
• Root Cause Analysis
• Failure Analysis
• Troubleshooting
• A3 Template Utilization

Work Environment

This is a full-time position based in Dammam, Eastern Province, Saudi Arabia. The role requires adherence to established company procedures and a commitment to maintaining a safe and compliant work environment.

About the Role

Hitachi Energy is seeking a HUB Digital Quality Specialist to join its team in Dammam, Eastern Province, Saudi Arabia. This role is responsible for defining and driving the digitalization of quality processes within the PGHV HUB MEA, aligning with the overall business unit strategy. The specialist will serve as the process owner for key digital quality tools, specifically SAP-QM and the Digital Passport System (DPS), ensuring their seamless integration and effective utilization across the hub's factories.

Reporting to the HUB Quality Manager Hub MEA, with a dotted line to the BU Digital Quality Manager and the BU SAP-QM Implementation Manager, this position offers an opportunity to contribute to the digital transformation of quality management.

Key Responsibilities

• Manage the full implementation of the Digital Passport System (DPS) for accurate recording and analysis of critical-to-quality characteristics across all factories within the hub.
• Oversee the complete implementation of the SAP Quality Module (SAP-QM) for recording and analyzing failures across the hub's factories.
• Act as the primary Business Process Owner and first point of contact for the SAP Quality Module within the hub, providing guidance and training to local units on its effective use in accordance with BU guidelines.
• Contribute to the strategic definition of global BU SAP Quality Module guidelines.
• Ensure the fulfillment of traceability requirements and customer quality reporting through the DPS.
• Participate in the development and drive the introduction of the Digital Factory initiative from a user perspective.
• Establish and nurture a key user community across all units within the hub to foster knowledge sharing and best practices.
• Implement and track Key Performance Indicators (KPIs) to measure the completeness of DPS and Digital Factory implementation.
• Drive the implementation of a robust process to verify the quality and completeness of captured data along the value chain in each unit.
• Implement the capability within the Digital Factory/DPS to verify end-of-line product quality.
• Analyze data from SAP Quality Notifications and the Digital Factory/DPS to initiate and guide Quality Improvement Projects.
• Ensure strict compliance with all applicable external and internal regulations, procedures, and guidelines.
• Uphold Hitachi Energy's core values of safety and integrity by taking personal responsibility for actions and caring for colleagues and the business.

Qualifications and Requirements

• Bachelor's degree in Engineering or an equivalent qualification.
• Proven experience in rolling out digital tools and systems.
• Proficiency in understanding quality processes and concepts within the SAP Quality Module.
• A minimum of 5 years of experience working with SAP S4/HANA.
• Prior relevant industry experience, with a strong knowledge of Quality Management principles and concepts.
• Preferred experience in managing production and/or project-based businesses.
• Six Sigma Black or Green Belt certification is highly preferred.
• Ability to build a broad internal network and effectively explain and map complex work streams and processes in an easily understandable manner.
• A self-driven, motivational, and inspirational personality.
• A team player with exceptional adaptability and facilitation capabilities.
• Experience as a trainer and coach for teams globally.
• Demonstrated ability in indirect leadership and collaboration across a global organization.
• Proficiency in both spoken and written English and Arabic is required.

Required Skills

• Digitalization of quality processes
• SAP-QM
• Digital Passport System (DPS)
• Quality processes
• Quality Management
• Six Sigma
• Communication
• Adaptability
• Facilitation
• Training
• Coaching
• Indirect leadership
• Collaboration

Work Environment and Location

This full-time role is based in Dammam, Eastern Province, Saudi Arabia. The position involves working within a global organization and requires the ability to collaborate effectively across different units and teams.