Diagnosing faults and determining the type of issue (software, network, or others) and providing preliminary solutions.
Troubleshooting technical issues related to internet connectivity, printers, system updates, and passwords.
Directing complex issues to specialized teams such as the networking or server teams.
Installing new software and maintaining existing programs, and removing viruses and malware.
Setting up new computers and printers, connecting them to the network, and installing the required software.
Training employees to use the systems correctly and safely, and explaining technical updates.
6,000 - 8,500 / Month
Full-time
