Customer Service Center Inquiry Clerk Jobs in Makkah

About the Role

Everhires is seeking Restaurant Staff to join a hospitality company in Jeddah. This company focuses on premium coffee experiences, fresh bakery products, and delivering exceptional customer service. They aim to create a welcoming atmosphere through high-quality food, specialty coffee, and memorable guest experiences, driven by a commitment to quality, teamwork, and attention to detail.

This is a full-time opportunity located in Jeddah, Makkah, Saudi Arabia. The company is looking for individuals with 2-5 years of experience to contribute to various roles within their establishment.

Key Responsibilities

• Welcome guests professionally and manage seating arrangements to ensure a smooth service flow (Reception/Host).
• Supervise daily floor operations, support service staff, and uphold customer service standards in a busy coffee shop environment (Captain).
• Prepare and serve specialty coffee beverages with precision, including espresso preparation and latte art (Barista).
• Assist the Pastry Chef in preparing pastries and desserts, contributing to kitchen operations while adhering to quality and hygiene standards.
• Support daily bakery operations by assisting with dough preparation, baking, and general pastry production.

Qualifications and Requirements

• Previous experience in a hospitality setting is preferred for the Reception/Host role.
• Demonstrated experience in espresso preparation and latte art is required for the Barista position.
• Basic experience in dough preparation, baking, and pastry production is necessary for the Bakery Assistant role.

Required Skills

• Exceptional customer service and strong communication abilities.
• Proficiency in espresso preparation and latte art.
• Knowledge of specialty coffee standards.
• Skills in pastry preparation and dessert production.
• Adherence to hygiene standards.
• Competence in dough preparation and baking.

Work Environment and Details

The role is based in Jeddah, Makkah, Saudi Arabia. This is a full-time position. The company is seeking candidates with 2-5 years of experience in relevant hospitality roles.

About the Role

Sheraton Hotels & Resorts is seeking a Guest Experience Expert to join our team in Jeddah and Makkah, Saudi Arabia. This full-time, non-management position offers an opportunity to contribute to creating memorable guest experiences. As a Guest Experience Expert, you will be empowered to take initiative and provide a range of services to enhance the guest journey from arrival to departure. Your role will involve ensuring every guest interaction, from operational tasks to addressing requests and sharing local insights, contributes positively to their overall experience.

Sheraton Hotels & Resorts, a brand within Marriott International, has been a place for people to gather and connect since 1937. We aim to invite, welcome, and connect guests through engaging experiences and thoughtful service. If you are a team player committed to delivering meaningful guest experiences and contributing to our mission, we encourage you to explore this career opportunity.

Key Responsibilities

While specific duties are not detailed, responsibilities for this role typically include:

• Delivering a range of services to guide guests throughout their stay, ensuring a positive experience.
• Taking initiative to address guest requests and operational needs proactively.
• Completing necessary reports and administrative tasks related to guest services.
• Sharing information about the local area to enhance the guest experience.
• Ensuring all guest interactions and transactions are handled professionally.
• Contributing to a safe work environment by adhering to company policies and procedures.
• Maintaining confidentiality of guest and company information.
• Protecting company assets and upholding quality standards.
• Ensuring uniform, personal appearance, and communications are professional at all times.

Qualifications and Requirements

• High school diploma or *** equivalent is preferred.
• No prior related work experience is required.
• No supervisory experience is required.
• No specific licenses or certifications are required for this role.
• Must be able to stand, sit, or walk for extended periods.
• Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Willingness to perform other reasonable job duties as requested.

Required Skills

• Guest Services
• Customer Service
• Communication
• Problem-Solving

Work Environment and Location

This is a full-time, non-management position located at North Corniche, Jeddah, Saudi Arabia, 21424. The role is based in the Jiddah and Makkah regions of Saudi Arabia, with specific cities of operation being Jeddah and Makkah. This position is not located remotely.

Marriott International is committed to being an equal opportunity employer, valuing the diverse backgrounds of its associates and fostering an environment where unique perspectives are celebrated. We are dedicated to non-discrimination on any protected basis, including disability and veteran status, in accordance with applicable law.

About the Company:
Longevity Wellness Hub is dedicated to elevating the human experience by helping people age well and live better. The hub integrates quantum frequency scanning, advanced fitness protocols, and biohacking technologies to support holistic health and performance. Services are designed to optimize physical, mental, and emotional well-being through personalized, data-driven approaches. In addition to its cutting-edge tools, Longevity Wellness Hub fosters a supportive community through events, workshops, and shared wellness experiences.

Role Description:
This is a full-time, on-site Administrative Assistant role based in Jeddah. The Administrative Assistant will manage day-to-day office operations, including scheduling appointments, greeting clients, and maintaining a welcoming reception area. Responsibilities include:

• Handling phone calls and messages
• Responding to emails and supporting visitor inquiries with professional and courteous communication
• Organizing files and records
• Preparing basic reports
• Supporting executives with calendar coordination
• Assisting with logistics for community events and wellness sessions

Collaborating closely with the wellness and operations teams to ensure smooth, efficient administrative support for all hub activities.

Qualifications:

• Strong Administrative Assistance and Executive Administrative Assistance skills
• Professional Phone Etiquette and Communication skills
• Solid Clerical Skills including filing, data entry, document preparation, and basic record-keeping
• High level of organization and attention to detail
• Proficiency with common office software
• Customer service mindset with a friendly, respectful, and inclusive approach
• Ability to work on-site in Jeddah
• Previous experience in an administrative or front-desk role is an advantage
• Relevant diploma or degree in business administration or a related field is preferred

About DHI
DHI is a global and independent company dedicated to working on challenges within the fields of water and environment and sustainability. Within these fields, we provide a wide range of advisory, digital advisory, research and water governance services as well as providing leading edge MIKE technologies and products to the market. At DHI, we are constantly looking for passionate and talented people who are eager to join our team.

About The Role
We are establishing a new office at KAUST and are looking for a motivated and organized Saudi Administrative Assistant to support our daily operations. This is a part-time position (2 days per week), ideal for someone who is reliable, detail-oriented, and enjoys a varied administrative role in an international environment. You will join a small, growing team of three in our new KAUST office.

Responsibilities And Challenges

• Provide general administrative and office support to ensure smooth daily operations.
• Assist with document preparation, filing, and correspondence.
• Coordinate meeting schedules, visitor logistics, and office supplies.
• Liaise with KAUST administrative departments and external vendors as needed.
• Support onboarding and logistics for visiting staff or project partners.
• Perform other administrative duties as required by the office manager or team.

Qualifications And Personal Skills

• Saudi national (required).
• Based at or near KAUST (Thuwal) or willing to commute.
• Strong organizational and communication skills in English and Arabic.
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Prior administrative or office coordination experience preferred.
• Professional, reliable, and able to work independently with minimal supervision.

We offer

• Flexible part-time schedule (2 days per week).
• Collaborative and professional working environment.
• Competitive compensation aligned with experience and qualifications.
• Opportunity to be part of an exciting new initiative at KAUST.

About the Role

Le Meridien Hotels & Resorts in Mecca, Saudi Arabia, is seeking a General Cashier to join its Finance and Accounting team. This role plays a vital part in maintaining the financial integrity and smooth operation of the hotel's cash handling processes. The General Cashier will be responsible for ensuring accuracy in financial records, managing cash and cash equivalents, and adhering to all company policies and procedures.

This is a contract, non-management position offering a full-time work schedule. The ideal candidate will possess a keen eye for detail and a commitment to professionalism, contributing to the esteemed reputation of Le Meridien Hotels & Resorts, a brand inspired by the glamorous age of travel and the European spirit of enjoying the good life.

Key Tasks and Responsibilities

• Verify figures, postings, and documents to ensure they are accurate, properly allocated, and correctly coded.
• Organize, secure, and maintain all files, records, cash, and cash equivalents in accordance with policies and procedures.
• Record, store, and/or analyze computerized financial information.
• Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers, and/or computers.
• Complete period-end procedures and reports as specified.
• Audit cashiers' accounts periodically in accordance with Standard Operating Procedures (SOPs).
• Maintain and distribute, record petty cash, cashiers' checks, and travelers' checks.
• Document, manage, and communicate all cash variances and their disposition in accordance with Standard Operating Procedures (SOPs).
• Serve as the point of contact between the establishment and armored car services or primary bank.
• Participate in internal, external, and regulatory audits and ensure compliance with SOPs.
• Follow all company policies and procedures.
• Ensure that uniform and personal appearance are clean and professional.
• Maintain the confidentiality of proprietary information.
• Protect the company's assets.
• Protect the privacy and security of guests and colleagues.
• Speak with others in a clear and professional manner.
• Develop and maintain written and verbal communication with co-workers, supervisors, and guests using a clear and professional manner.
• Answer the telephone using appropriate etiquette.
• Ensure colleagues understand their tasks.
• Develop and maintain positive working relationships with others.
• Support the team to achieve common goals.
• Listen and respond appropriately to the concerns of other employees.
• Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance.
• Perform other reasonable job duties as requested by supervisors.

Qualifications and Requirements

• High school diploma or equivalent.
• At least one year of relevant work experience.
• No supervisory experience required.
• No specific licenses or certifications required.

Required Skills

• Proficiency in financial and accounting principles and practices.

Job Details

This is a full-time contract, non-management position. The work location is in Mecca, Saudi Arabia, and remote work is not available.

Join DXC Technology as an Executive Assistant / Receptionist!

In this pivotal role, you will be the first point of contact, responsible for ensuring a professional and welcoming atmosphere at our reception area while supporting three executives in their daily operational needs.

Key Responsibilities:

• Reception & Office Coordination:
  Manage the day-to-day reception tasks including welcoming visitors, managing calls and emails, coordinating meeting rooms, and acting as a resource for office queries.
• Executive Assistant Support:
  Support three executives by handling calendar management, meeting coordination, preparing documents, managing travel bookings, and overseeing expenses and reporting.
• Administration & Organization:
  Maintain digital and paper filing systems, support onboarding logistics for new employees, assist with miscellaneous projects, and ensure confidentiality.

Who You Are:
A proactive individual who thrives in a busy reception environment, with excellent organizational and prioritization skills. You communicate clearly and professionally, are comfortable dealing with stakeholders, and have a reliable and discreet nature.

Essential Skills and Experience:

• Experience in a receptionist, EA, or office support role.
• Proficient with Microsoft Office Suite (Outlook, Word, Excel, Teams).
• Strong organizational skills and a degree or relevant experience.
• 4+ years of relevant work experience.

Desirable Qualities:

• Experience supporting multiple executives and working in a corporate environment.
• Fluent in both English and Arabic.

At DXC Technology, you will thrive in a collaborative environment created to foster new ideas and empower everyone in the team.

About the Role

Marriott International is seeking a Captain-Bellstand to join the Rooms Operations and Guest Services team in Mecca, Saudi Arabia. This is a full-time, non-supervisory position that offers an opportunity to contribute to delivering "Great Hospitality. Always.". You will play a pivotal role in ensuring an exceptional guest experience from arrival to departure, embodying the high service standards expected at Marriott and JW Marriott hotels.

Role Responsibilities

As a Captain-Bellstand, you will be the first point of contact for many guests, offering a welcoming and informative presence. You will be instrumental in assisting guests with their needs, ensuring smooth bellstand operations, and contributing to a positive and efficient guest journey. This role is ideal for individuals with a passion for service and a desire to grow in the hospitality industry.

• Welcome guests and inform them about hotel facilities, services, and operating hours, as well as local landmarks and activities.
• Open doors and assist guests and visitors upon entering and exiting the hotel.
• Assist with the check-in and check-out of luggage.
• Transport guest luggage to and from rooms and/or the bellstand.
• Assist guests and visitors with boarding and alighting from vehicles, including loading and unloading luggage.
• Provide directions to guests.
• Arrange transportation for guests and visitors, such as taxis or shuttle buses, and make advance reservations as needed.
• Distribute bell staff according to needs.
• Inform guests and visitors about parking procedures.
• Follow up on guest requests or issues to ensure their complete satisfaction.
• Act as a role model for service standards and assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Develop positive and constructive professional relationships with colleagues.
• Follow and enforce all safety policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete required safety training and certifications.
• Ensure the cleanliness and professionalism of uniform and personal appearance.
• Maintain the confidentiality of proprietary information and protect company assets.
• Support all colleagues and treat them with dignity and respect.
• Support the team in achieving common goals.
• Comply with quality assurance expectations and standards.

Basic Requirements

• High school diploma or equivalent.
• At least one year of relevant experience.
• Less than one year of supervisory experience.

Required Skills

• Customer Service
• Luggage Handling
• Transportation Arrangement
• Team Leadership
• Employee Training
• Staff Planning
• Employee Evaluation
• Employee Motivation
• Safety Procedures
• Professional Appearance
• Confidentiality
• Teamwork
• Quality Assurance
• Physical Stamina
• Communication
• Active Listening
• Vigilance

Work Environment and Conditions

The role requires the ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds (* kg) without assistance. It also requires assistance in moving objects weighing over 75 pounds (34 kg). The candidate must be able to stand, sit, or walk for extended periods or for an entire shift. Requires moving at a speed that is necessary to respond to workplace situations (*, run, walk, jog). The candidate must be able to read and visually review information in a variety of formats (*, small print). Requires grasping, turning, and manipulating objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination. The candidate must be able to reach objects overhead and below the knee, including bending, twisting, pulling, and stooping. Requires moving across inclined, uneven, or slippery surfaces. Requires climbing stairs and service ramps. The candidate must be able to greet and acknowledge guests according to company standards. Must speak to others in a clear, understandable, and professional language, and answer the telephone using appropriate etiquette. Must listen and respond appropriately to the concerns of guests and other employees. Must use clear and polite language in all communications. Must remain vigilant to detect undesirable persons on the property. All other duties will be performed as requested by managers and that are consistent with the position.

This full-time position is located in Umm Al-Qura, Mecca, Saudi Arabia. Marriott International is committed to fostering equal employment opportunities, treating everyone with dignity, and providing equal opportunities for all. We promote an environment where the unique qualities of our partners are celebrated and valued. Our greatest strength lies in the diverse mix of cultures, skills, and experiences of our partners. We ensure no discrimination is made on the basis of protected characteristics, including disability, veteran status, and any other aspect covered by applicable laws.