Customer Services Jobs in Riyadh

Join Qualityzer as a Sales Officer!
At Qualityzer, we specialize in business development services, administrative and operational restructuring, and the implementation of total quality management systems. We are seeking a dedicated Sales Officer to enhance our team in Riyadh.

Responsibilities:

• Develop and maintain long-term relationships with customers.
• Contact potential customers to explain company services and promote sales.
• Address customer inquiries and assist them in making purchasing decisions.
• Respond to customer questions and escalate complex issues to top management when necessary.
• Assist in the development and achievement of sales targets.
• Research current market trends and identify customer requirements.
• Communicate with service developers regarding potential service improvements and modifications.
• Maintain accurate records of all sales activities and customer interactions.
• Prepare cost-benefit analyses for prospective and existing customers.
• Analyze competitors’ services to evaluate market performance.
• Prepare and present comprehensive sales reports to management.

Qualifications:

• Bachelor’s degree in Sales, Marketing, Business Administration, or related field preferred.
• Fresh graduate or up to two years of sales experience.
• Strong understanding of sales strategies and industry regulations.
• Excellent negotiation and consultative selling abilities.
• Strong analytical and problem-solving skills.
• Effective communication and interpersonal skills.

Important Notice: Ensure your qualifications meet the specified criteria, as resumes that do not align will not be considered.

Join Our Team as a Procurement Officer at MACNA!

MACNA, a leading provider of marine transport and logistics services in Saudi Arabia, is excited to announce an opening for a Procurement Officer. We are looking for a highly organized individual to support our procurement activities, ensuring efficient supply chain operations.

Key Responsibilities:

• Assist in sourcing and onboarding new vendors.
• Prepare vendor credit applications and registration documents.
• Manage purchase requests and support purchase order creation.
• Track order status and communicate with suppliers to ensure timely delivery.
• Maintain procurement documentation and support data entry in ERP systems.
• Collaborate with internal teams to resolve procurement-related issues.
• Assist the Procurement Manager and senior staff with additional tasks.

Skills and Qualifications:

• Diploma or bachelor’s degree in supply chain management, business, or a related field.
• 12 years of experience in procurement or related administrative roles is preferred.
• Basic knowledge of ERP and procurement software.
• Strong communication, organizational, and problem-solving skills.
• Proficiency in Microsoft Office, especially Excel.
• Procurement certifications like CPP or CPPM are a plus.

MACNA is committed to service excellence and innovative solutions. If you are looking for a dynamic work environment, apply now!

About the Role:
As a Marketing Specialist at Al Jeri Transportation, you will play a crucial role in executing marketing strategies and campaigns aimed at enhancing brand awareness and supporting sales growth through both digital and traditional channels. Your creativity and analytical skills will contribute significantly to our marketing efforts.

Key Responsibilities:

• Implement marketing plans in collaboration with the marketing and sales teams.
• Manage social media accounts and regularly update content.
• Assist in organizing promotional events and exhibitions.
• Oversee or assist in the creation of marketing materials with design teams.
• Prepare regular reports on campaign performance and marketing activities.
• Coordinate with external marketing agencies and service providers as needed.

Qualifications:

• Bachelor's degree in Marketing, Business Administration, or a related field.
• 4 years of experience in a marketing role.
• Solid knowledge of digital and traditional marketing strategies.
• Strong communication, creativity, and analytical skills.
• Proficiency in marketing tools (*, Canva, Google Ads, Meta Business Suite).
• Team player with a goal-oriented mindset.

Join Our Team as a Sales Specialist!
At Alramz, we are on the lookout for a dynamic and ambitious Sales Specialist to enhance our team. Our company, established in 2016, focuses on creating vibrant architectural environments and housing communities in Saudi Arabia. With your contribution, we aim to embody our mission of delivering housing options that cater to diverse needs and aspirations.

Responsibilities:

• Develop and maintain relationships with customers, guiding them through the buying and selling process.
• Ensure compliance with real estate laws, regulations, and company policies.
• Exceed sales targets and support the overall success of the team.
• Generate new sales opportunities through networking and marketing.
• Negotiate contracts and terms to secure successful deals.
• Present properties to prospective buyers, showcasing key features.
• Stay informed about market trends, property values, and competitor activities.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Previous sales experience, preferably in the real estate sector.
• Strong negotiation and communication skills.
• Goal-oriented with a passion for sales and marketing.
• Proven experience in sales or a similar field.

Skills:

• Time management and organizational skills.
• Proficient in computer applications (Excel, PowerPoint, Word).
• Problem-solving and decision-making abilities.
• Excellent interpersonal and customer relationship skills.

Join Baazeem Trading Company as an Area Sales Manager!

At Baazeem, a leader in the FMCG distribution sector in Saudi Arabia since 1978, we are looking for an experienced Area Sales Manager to join our team in Riyadh. This full-time, on-site role is essential for driving sales and managing our dedicated sales teams.

Role Overview:
- Lead and manage sales teams to achieve targets.
- Develop strategic sales plans and prospect new clients while maintaining existing relationships.
- Analyze market trends and oversee sales reporting.
- Collaborate with other departments to maximize sales efforts and performance.

Qualifications:

• Proven experience in Sales Management and Team Leadership.
• Strong analytical and market analysis skills.
• Excellent communication, negotiation, and presentation abilities.
• Strategic planning and sales forecasting experience.
• Proficiency in both English and Arabic is a plus.
• Bachelor's degree in Business Administration, Marketing, or related fields.
• Experience in the FMCG industry is highly preferred.

Join us in contributing to the ongoing success and improvement at Baazeem Trading Company.

Join our team as a Sales Specialist!
We are looking for a motivated individual responsible for achieving sales targets by selling our innovative parking services to both existing and potential customers. You will play a crucial role in building and maintaining strong relationships with our clients, ensuring high levels of customer satisfaction.

Key Responsibilities:

• Sales Development: Identify and attract new customers, achieve monthly and annual sales targets, prepare competitive quotes and proposals, conduct product demonstrations and presentations.
• Relationship Management: Build and develop professional relationships with clients, follow up regularly, address inquiries, resolve issues, and maintain customer satisfaction.
• Administrative Tasks: Prepare regular sales reports, document sales activities in the CRM, monitor customer orders, and maintain accurate customer records.

Required Skills:

• Professional Skills: Strong sales techniques, knowledge of modern selling methods, market analysis, proficiency in Microsoft Office, CRM software experience.
• Personal Skills: Excellent communication, ability to work under pressure, self-motivated, strong time management, problem-solving, and negotiation skills.

Working Conditions: Regular team meetings, standard business hours with occasional overtime, in an office and remote environment.

Career Progression: Potential advancement to Regional Sales Manager, Key Account Manager, Business Development Manager, or Sales Team Leader.

Benefits: Competitive base salary, commission structure, professional development opportunities, mobile phone, and laptop provided.

Physical Requirements: Ability to travel regularly and engage in computer work.

Join the dynamic team at crêpendip as a Restaurant Manager!

At crêpendip, we pride ourselves on offering a unique dining experience where our signature crêpes are created in front of our guests, making every meal an interactive event. As the Restaurant Manager, you will play a crucial role in ensuring that our customers enjoy not only the food but also the overall service we provide.

Role Overview:
This is a full-time, on-site position located in Saudi Arabia. You will be responsible for overseeing daily operations and ensuring a high level of customer satisfaction. Your duties will include:

• Managing daily restaurant operations
• Ensuring compliance with health and safety regulations
• Hiring, training, and managing staff
• Addressing customer service issues
• Maintaining high standards in food and beverage services
• Communicating effectively with team members and customers

Qualifications:
To be successful in this role, you should have:

• Strong customer service skills
• Experience in hiring and staff management
• Excellent communication abilities
• Knowledge of food and beverage operations
• Previous experience in restaurant management or a related field
• Leadership skills and the ability to thrive in a fast-paced environment
• Relevant certifications in hospitality management are a plus

Join us and be part of the exciting world of crêpendip, where every meal becomes a memorable experience!

Join Noventiq as a Territory Sales Manager!

Are you ready to drive digital transformation for businesses around the globe? At Noventiq, we connect over 75000 organizations, providing innovative solutions that enhance their success. As a leader in IT solutions, we have established partnerships with major vendors like Microsoft, IBM, and AWS, ensuring that we deliver cutting-edge services across approximately 60 countries.

Your Responsibilities:

• Drive revenue growth through your assigned territory and verticals.
• Build and maintain trusted relationships with client accounts.
• Qualify opportunities and collaborate with presales and solution architects to develop proposals.
• Manage a team of Sales Account Managers and Inside Sales Representatives.
• Work closely with other teams to build effective sales strategies and campaigns.
• Present the company's vision, mission, and solutions to prospects and clients.
• Maintain expertise in Cloud Migration, DevOps, Data, AI, and Hybrid Cloud solutions.

What You’ll Bring:

• 10+ years of experience in client-facing roles selling cloud-based solutions.
• Proven track record of exceeding sales quotas.
• Strong communication and presentation abilities.
• Thorough understanding of multi-cloud strategies and sales cycle management.
• Proactive willingness to learn new technologies.
• Fluency in English; AWS certifications are a plus.

If you are interested in joining our team, please apply by clicking on the button or reach out via LinkedIn.

Join our team as a Social Media Specialist!
At Hadaf Human Resources Recruitment, we are looking for a talented individual to create and manage content across all social media platforms. Your creativity in designing logos, posters, and various promotional materials will be essential in developing engaging marketing materials.

Key Responsibilities:

• Create and manage content on social media platforms.
• Design logos, posters, and various advertising materials.
• Develop attractive marketing materials.

If you are passionate about social media and marketing creation, we would love to see your application!

Join Alsalam Aerospace Industries as a Production Supervisor!
In this crucial role, you will supervise aircraft maintenance personnel while managing the assigned aircraft production. You will develop an executable daily maintenance plan, ensuring all required parts and tools are available, and coordinate the efficient execution of assigned work. All work must be thoroughly documented in our maintenance database.

Responsibilities:

• Assign and supervise all employees in the work group, ensuring compliance with methods, materials, and procedures according to approved data.
• Oversee employees and identify training needs.
• Determine the need for overtime on certain tasks and whether additional equipment is necessary.
• Maintain knowledge of program and Alsalam safety requirements to prevent violations.
• Suggest cost-effective processes to reduce waste and increase productivity and employee satisfaction.
• Implement continuous improvement activities and resolve conflicts efficiently.
• Train, coach, and motivate employees to achieve production goals.
• Perform other duties assigned by the Production Superintendent.

Qualifications:

• High school diploma or equivalent.
• Completion of formal technical school.
• At least 10 years of experience in aircraft maintenance operations.
• 5 years of Military Aircraft maintenance experience preferred.
• Fluency in English (speaking, reading, and writing) required.

About Us:
Alsalam Aerospace Industries, a key player in aviation and aerospace component manufacturing, employs over 1000 professionals dedicated to excellence in the defense sector.

About the Job:
We are looking for a proactive and detail-oriented Procurement Specialist to join our team in the heavy equipment industry. In this role, you will be responsible for sourcing and purchasing equipment, machinery parts, consumables, and vendor services essential for operations, maintenance, and project delivery. You will work closely with suppliers, service teams, and internal stakeholders to ensure the timely, cost-effective, and quality-compliant procurement of goods and services.

Key Responsibilities:

• Source and purchase heavy equipment, spare parts, tools, and operational supplies in line with project and maintenance requirements.
• Negotiate contracts, pricing, terms, and delivery schedules with vendors and suppliers.
• Evaluate supplier performance, reliability, and compliance with quality standards.
• Process purchase orders, maintain procurement records, and track delivery timelines.
• Monitor stock levels and forecast demand based on project schedules and usage trends.
• Collaborate with warehouse, service, and maintenance teams to ensure inventory availability and minimize downtime.
• Develop and maintain strong vendor relationships while identifying new supply opportunities.
• Ensure compliance with internal procurement policies and health, safety, and environmental standards.
• Identify cost-saving opportunities and contribute to continuous improvement of the procurement process.
• Assist in preparing procurement reports, cost analyses, and budget forecasts.

Requirements:

• Proven experience in procurement, purchasing, or supply chain—ideally within the heavy equipment, construction, or industrial sector.
• Solid understanding of equipment components, OEM parts, maintenance requirements, and supply logistics.
• Strong negotiation and contract management skills.
• Excellent attention to detail and organizational skills.
• Proficiency in procurement systems and Microsoft Office, especially Excel; experience with ERP software (*, SAP, Oracle, JD Edwards) is a plus.
• Ability to work independently and collaboratively in a fast-paced, project-driven environment.

Preferred Qualifications:

• Diploma or Bachelor's degree in Supply Chain Management, Business, Logistics, or a related field.
• Knowledge of import/export logistics, supplier audits, and warranty/return processes is advantageous.

Join Abunayyan Holding as a Procurement Specialist!
As a key player in our procurement team, you will support multiple switchgear factory projects, ensuring the delivery of high-quality components on time and at competitive prices. Your expertise will align with our strategic goals and business ethics, making a significant impact on our operations.

Responsibilities:

• Identify potential suppliers and maintain relationships with current ones, evaluating them based on cost, quality, reliability, and compliance.
• Negotiate terms with suppliers to secure favorable agreements.
• Create and manage purchase orders, ensuring accuracy and completeness.
• Conduct cost analyses to determine the most efficient suppliers and products while maintaining quality standards.
• Ensure procurement activities meet company policies, laws, and ethical sourcing standards.
• Collaborate with teams to optimize inventory levels and minimize excess stock.
• Implement cost control strategies to manage procurement expenses effectively.
• Maintain accurate records of procurement activities including contracts, invoices, and receipts.

Necessary Knowledge and Experience:

• 57 years of experience in a similar role within a switchgear manufacturing factory.
• Ability to manage multiple time-sensitive tasks and develop professional relationships.

Education and Technical Skills:

• Bachelor's degree in Mechanical or Electrical Engineering.
• Strong analytical skills, communication abilities, and detail-oriented.
• Proficient in Microsoft Excel, Word, and other relevant software.

Join us at Abunayyan Holding, where your skills will contribute to our legacy in the power and water business since 1950. Be part of a team that values excellence, integrity, and innovation in every project.

Job Overview: The Production Supervisor will lead a team within a production unit to execute production processes, transforming parts and raw materials into complete products in a timely and cost-effective manner. Each day, you will ensure continuous and efficient operation in accordance with volumes, schedules, procedures, drawings, and quality and safety standards and policies.

Responsibilities:

• Manufacturing/assembly team performance management.
• Ensuring that production scheduling and plans meet volume requirements.
• Recommending technical equipment and facility improvements.
• Identifying deficiencies and proposing improvement activities.
• Overseeing implementation of actions to improve production performance.
• Compiling reports about production for management updates.
• Improving HSE culture on the shop-floor.
• Documenting regulatory compliance.

Necessary Knowledge and Experience:

• 10 years in switchgear production, manpower planning, shop floor management, HSE.
• Strong documentation, communication, and leadership skills.
• Proficiency in MS Office Suite.

Education and Certification: Diploma degree is a minimum requirement.

Join Our Team as a Data Entry Specialist!
At Laverne Group, we pride ourselves on innovation and quality in the cosmetics industry, particularly in creating modern scents that resonate with Middle Eastern culture. We are seeking a detail-oriented and highly organized Data Entry Specialist to input, update, and maintain accurate data across our systems and databases.

Key Responsibilities:

• Accurately input data into relevant databases, spreadsheets, and systems.
• Verify and correct data where necessary.
• Maintain and update existing data systems to ensure completeness and accuracy.
• Perform regular data backups to ensure data preservation.
• Retrieve data from databases or electronic files as requested.
• Review data for deficiencies or errors and resolve discrepancies.
• Follow data privacy and confidentiality protocols at all times.
• Generate reports and perform basic data analysis as needed.

Why Work with Us?
As a growing organization, we offer the opportunity to join a dynamic team and make a significant impact within the company. If you have excellent typing skills, keen attention to detail, and a strong understanding of data confidentiality principles, we want to hear from you!

We’re Hiring a Graphic Designer to Shape the Visual Language of Innovation

At QSS, we build Saudi Arabia’s most advanced robots and AI systems, from humanoids to drones to smart mobility platforms. Now, we need a creative mind to help us showcase this innovation to the world.

What we’re looking for:

• A highly talented Graphic Designer with a strong portfolio in digital and print design
• Someone who understands branding, storytelling, and UI/UX principles
• Ability to work closely with our engineers, marketing team, and leadership to visualize high-tech ideas
• Passion for AI, robotics, and futuristic design language is a big plus

What you’ll do:

• Design visuals for product launches, events, investor decks, and internal campaigns
• Help shape the visual identity of QSS across all platforms
• Create assets that align with our mission: localizing the future of AI and robotics

Location: Riyadh, Saudi Arabia
Department: Marketing & Communication
Experience: 3+ years preferred

If you're a creative graphic designer ready to leave your mark on one of the region’s most exciting tech companies, we want to meet you.

About the Job
DNA Studio is looking for a talented Graphic Designer to join our team in Riyadh. We are a Saudi production company that balances local experience with a global vision, committed to exceeding customer expectations and delivering exceptional outcomes.

Role Description
This is a full-time on-site role in which you will be responsible for:

• Creating compelling graphics and designing unique logos
• Managing typography and working on various branding projects
• Collaborating with other team members to achieve design excellence

Qualifications
The ideal candidate will possess:

• Strong graphics and graphic design skills
• Experience with logo design and branding
• Proficiency in typography
• Expertise in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• A strong portfolio that showcases your design proficiency
• The ability to work collaboratively in a team environment
• Knowledge of current design trends and techniques
• A degree in Graphic Design or a related field

Job Summary:
We are currently seeking a highly skilled and dedicated Recruitment Specialist to join our team in KSA-Riyadh. As a Recruitment Specialist, you will be responsible for managing the end-to-end recruitment process to attract, identify, and hire qualified candidates. This role involves working closely with hiring managers to understand staffing needs, developing effective sourcing strategies, and ensuring a positive candidate experience. The Recruitment Specialist plays a key role in building a strong talent pipeline and supporting the organization’s growth objectives.

Job Requirements:

• Saudi Nationality with a bachelor’s degree in human resources, Business Administration, or related field.
• Minimum of 3 years’ experience in recruitment or talent acquisition in the healthcare sector.
• Strong understanding of recruitment platforms and social media channels.
• Excellent communication and interpersonal skills.
• Ability to manage multiple vacancies simultaneously.
• Good interpersonal skills and the ability to build relationships with candidates and hiring managers.
• High level of organization, attention to detail, and confidentiality.
• Ability to work independently and as part of a team.

Responsibilities:

• Collaborate with hiring managers to understand hiring needs and develop detailed job descriptions.
• Source candidates through various channels including job boards, social media, networking events, and referrals.
• Screen resumes and conducts initial interviews to assess candidate suitability.
• Coordinate and schedule interviews between candidates and hiring managers.
• Manage candidate communication throughout the recruitment process to ensure a positive experience.
• Conduct background checks and verify references for selected candidates.
• Maintain and update the applicant tracking system with candidate information and status.
• Prepare and present recruitment reports and analytics to management.
• Assist in employer branding initiatives and participate in career fairs and recruitment events.
• Ensure compliance with company policies and legal requirements related to recruitment and employment.
• Continuously improve recruitment processes to enhance efficiency and candidate quality.

About Us: ****** is a Saudi company based in Riyadh, pioneering in the consciousness and self-improvement space. We develop innovative ventures such as **********, ******, and the Lax app on the iOS store. Our mission is to empower individuals through self-development tools and resources, enabling them to achieve their fullest potential. We aim to serve the local and global community by promoting individual development and enhancing the quality of life through creating digital knowledge content, offering consultations, and developing applications and films by leveraging human and technical resources.

Job Overview: The Chief Accountant is responsible for overseeing the daily operations of the accounting department, ensuring the accuracy of financial records, compliance with accounting standards, and timely preparation of financial statements. This role plays a key part in supporting the company’s financial health and decision-making processes.

Key Responsibilities:

• Supervise and manage the accounting team.
• Prepare detailed month-end reports, including profit and loss statements, balance sheets, and cash flow statements, and annual financial reports.
• Ensure accurate and timely closing of accounts.
• Strong knowledge Financial Reporting Standards (IFRS).
• Review and approve journal entries, reconciliations, and payroll.
• Monitor and analyze accounting data and produce financial reports or statements.
• Ensure compliance with local accounting laws and internal policies.
• Coordinate and support external audits.
• Maintain general ledger accuracy.
• Improve accounting processes and internal controls.
• Assist in budgeting and forecasting processes.
• Liaise with other departments regarding financial matters.
• Prepare and file VAT, withholding tax, and Zakat/Corporate Income Tax returns in compliance with local regulations.

Qualifications:

• Experience: Minimum [5] years of experience in accounting.
• Education: Bachelor's degree in accounting, Finance, or related field (CPA/ SOCPA is a plus).

Skills:

• Strong knowledge of accounting principles and financial reporting.
• High attention to detail and strong analytical skills.
• Strong leadership and communication abilities.
• Proficiency in English and Arabic.