Customer Services Jobs in Riyadh

Job Title:

Salesperson at a Chocolate Exhibition

Location:

Riyadh

Job Objective:

To provide a distinctive experience for customers by selling chocolate products and responding to their inquiries via WhatsApp and phone calls.

Responsibilities and Tasks:

1. Selling Products:

• Advising customers on different types of chocolate.
• Achieving sales targets set by management.
• Handling payments and issuing invoices.

1. Customer Service:

• Responding to customer inquiries via WhatsApp and phone calls.
• Processing complaints and feedback professionally.
• Providing accurate information about products, prices, and promotions.

1. Exhibition Appearance:

• Maintaining cleanliness and order in the exhibition.
• Displaying products attractively to attract customers.

1. Team Communication:

• Cooperating with colleagues to ensure smooth workflow.
• Participating in regular meetings to exchange ideas and enhance performance.

1. Computer Usage:

• Data entry and report preparation using Microsoft Excel and Word.
• Managing inventory and tracking orders through computer systems.

Required Qualifications:

• Previous experience in sales or customer service (preferably in the food sector).
• Strong communication skills and ability to deal with customers.
• Proficiency in using smartphone applications and social media.
• Proficiency in using computers, including Microsoft Excel and Word.
• Ability to work under pressure and achieve goals.

Benefits:

• Basic salary + commissions on sales.
• Flexible and supportive working environment.
• Opportunities for training and professional development.

Working Hours

• Six days a week, 8 hours a day.
• Working hours from 3 PM to 11 PM.

The Al-Khudir Family Fund announces its need for a male/female employee specializing in computer science or information technology with a bachelor's degree, and the work will be in-person at the fund's office in Riyadh - Al-Riyyan neighborhood.

Job Responsibilities:

1- Managing and updating the website and the online store

2- Managing and updating the family application

3- Continuously updating family data

4- Effectively managing the fund's WhatsApp platform and social media

5- Any other requirements related to the field of information technology concerning the fund

6- Any other administrative work required by the nature of the job

 And God is the Grantor of success.

Sales Representative

Promoting Products

Receiving Customers and Solving Their Problems

Working Hours: 8

One Weekly Day Off

Customer service representative of Saudi nationality is required to work in a call center for a leading company, possessing excellent communication skills and the ability to interact with customers professionally. The candidate must have at least a high school diploma, with proficiency in Arabic and a good command of English, as well as computer skills.

Main tasks:

• Receiving customer inquiries and responding to them (via phone - WhatsApp - Instagram - Twitter - Snapchat - email - website...)

• Recording and documenting customer complaints and following up until resolved

• Providing accurate information about products and services

• Effectively and quickly addressing and resolving issues

• Achieving the required performance indicators

• Participating in improving the quality of service provided to customers

• Manage day-to-day HR operations and activities
• Handle employee relations and ensure compliance with HR policies
• Coordinate recruitment, onboarding, contracts, and insurance
• Support internal communication and enhance employee well-being
• Ensure alignment with local labor laws and digital platforms (Qiwa, GOSI, Mudad, etc.)

• Previous experience in Human Resources
• Strong knowledge of HR policies and government platforms
• Excellent communication and organizational skills
• Bachelor’s degree in Human Resources or a related field
• HR certification (CIPD, SHRM) is a plus

• Develop and implement comprehensive marketing strategies aligned with business goals.
• Manage digital marketing campaigns including SEO, SEM, email marketing, and social media.
• Conduct market research to identify trends and customer preferences.
• Oversee branding, advertising, and promotional activities.
• Collaborate with sales, product, and creative teams to ensure consistent messaging.
• Analyze campaign performance and prepare regular reports for senior management.
• Manage the marketing budget and ensure optimal ROI.
• Build strong relationships with media, vendors, and industry influencers.

• Bachelor’s degree in Marketing, Business Administration, or related field (Master’s preferred).
• 5+ years of proven experience in a marketing management role.
• Strong knowledge of digital marketing tools and analytics platforms.
• Excellent communication, leadership, and organizational skills.
• Fluency in English; Arabic is a plus.
• Knowledge of the Saudi market and cultural landscape is highly preferred.

• Effectively communicating with clients and providing exceptional customer service.
• Driving sales growth while maintaining strong client relationships.

• Experience in B2B sales, particularly with Hypermarkets.
• Strong analytical skills for evaluating sales data.
• Excellent negotiation and problem-solving abilities.
• Knowledge of the nutrition or health industry is an advantage.
• Experience in Key Account Management is beneficial.
• A Bachelor’s degree in Business, Marketing, or a related field.

• Inspect raw materials, in-process products, and finished goods to ensure quality standards are met.
• Monitor critical control points (CCPs) and ensure compliance with HACCP and GMP practices.
• Conduct routine quality tests such as pH, temperature, weight, packaging integrity, and microbiological sampling.
• Report non-conformances and assist in root cause analysis and corrective actions.
• Maintain accurate and detailed quality records and documentation.
• Support production teams in quality awareness and training.
• Ensure hygiene and sanitation practices are followed in all areas of production.
• Collaborate with QA, R&D, and production teams to improve processes and product quality.
• Stay updated on food safety regulations and industry best practices.

• Degree or diploma in Food Science, or related field.
• Experience in a food and beverage manufacturing environment is preferred.
• Knowledge of HACCP, GMP, ISO 22000, or similar standards.
• Strong attention to detail and good observation skills.
• Ability to work independently and in a team.
• Good communication and reporting skills.

• Prepare and review detailed project cost estimates throughout various design and execution phases.
• Assist in developing baseline budgets and cost plans aligned with project scope.
• Track expenditures against approved budgets, highlighting variances.
• Update cost forecasts based on actual performance.
• Coordinate with various teams to ensure accurate documentation of any changes.
• Produce periodic cost reports illustrating actual vs. forecasted expenditures.
• Provide insights into procurement strategies and assist in payment schedules.

• Bachelor’s degree in relevant fields such as Quantity Surveying or Civil Engineering.
• 10 years of experience in cost engineering or related fields.
• Proficiency in cost control systems and project monitoring tools.
• Strong analytical skills and familiarity with financial reporting.
• Experience with infrastructure megaprojects is a plus.

• Manage day-to-day accounting operations, including accounts payable and receivable, general ledger, and bank reconciliations.
• Prepare monthly, quarterly, and annual financial reports and assist with audits.
• Ensure accurate and timely processing of financial transactions in compliance with local regulations.
• Assist in budgeting, forecasting, and variance analysis.
• Support tax filings, zakat, and VAT reporting.
• Coordinate with external auditors and regulatory authorities as needed.

• Bachelor's degree in Accounting, Finance, or related field.
• 25 years of accounting experience, preferably in a tech or startup environment.
• Solid knowledge of Saudi accounting standards, VAT, and zakat regulations.
• Proficiency in accounting software (*, SAP, Qoyod).
• Strong analytical and organizational skills.
• Fluent in English and Arabic.

• Experience working in a multi-entity or holding company structure.
• Experience with startup financial environments or VC-backed companies.
• Certification (*, SOCPA, CMA, CPA) is a plus.

• Receiving and transforming purchase requests into Purchase Orders.
• Verifying specifications and prices from suppliers.
• Following up on purchase order approvals and handling issues.
• Communicating with requesters to ensure compliance with technical requirements.
• Coordinating with the regional team on invoices and shipping issues.

• Bachelor's degree in Engineering or Business Administration.
• 2 to 4 years of procurement experience, preferably in construction.
• Strong market knowledge and negotiation skills.
• Proficient in English and Arabic.
• Familiarity with ERP procurement modules.