Full-time Debt collector Jobs in Riyadh

• Collections & Customer Follow-up: Ensure timely receipt and proper endorsement of customer payments; send follow-up statements, maintain records, and escalate long-overdue accounts for legal action.
• Record Keeping: Update customer records with relevant information and perform administrative tasks to support collection efforts.
• Coordination & Reporting: Participate in credit control and collection meetings, contributing to collection strategy discussions.
• Compliance & Safety: Follow operational procedures and comply with safety policies to maintain a safe work environment.
• Miscellaneous Duties: Perform additional responsibilities as required by management.

• Education: Qualification Degree Diploma in Accounting or equivalent preferred; Secondary School Certificate.
• Experience: Minimum 2 years of relevant experience, with proficiency in Microsoft Applications.

• Technical Skills: Knowledge of AR aging, billing, adjustments, and payment applications; proficiency in Excel and database systems.
• Soft Skills: Strong written and verbal communication in English, good time management, and organizational skills.
• Core Competencies: Excellent customer focus, teamwork, planning & organizing, and a commitment to continuous learning.

• Understand and familiarize yourself with banking products.
• Utilize exemplary communication, negotiation, and persuasion skills to collect debts.

• Educational qualification of high school or above.
• Experience in banking debt collection or related customer service in the financial sector.

• Identify customers with outstanding debts and develop strategies for collection.
• Contact and track debtors, encouraging timely repayment.
• Handle customer questions, complaints, and inquiries effectively.
• Create and implement debt collection courses of action.
• Negotiate specific payment plan arrangements with debtors.
• Investigate discrepancies to resolve outstanding customer accounts.
• Collect financial dues from clients, whether in cash, by cheques, or bank transfers.
• Follow up on overdue payments and contact clients to remind them of due amounts.

• 3 years of experience as a debt collector.
• Experience in working with targets and tight deadlines.
• Knowledge of relevant legal requirements.
• Good knowledge of MS Office and databases.
• Strong negotiation and persuasion skills.
• Team player with good time-management skills.
• Excellent interpersonal and communication skills.
• High school diploma is preferred.

• Monitoring accounts to determine due debts
• Verifying past data for each debt or invoice
• Searching for customers and contacting them to inquire about overdue payments 
• Taking steps to encourage timely debt repayment
• Processing payments and refunds
• Resolving billing issues and customer credits
• Updating account status records and collection efforts
• Reporting on collection activity and the status of accounts receivable

Debt collection employees required

Saudi nationality

Experience in debt collection companies of no less than one year

Interviews will be held at the company's headquarters in Riyadh

For communication, send your CV via WhatsApp to the number 53*******