Barista Jobs for Fresh Graduates With No Experience in Saudi Arabia

• Prepare and serve a variety of coffee and non-coffee beverages, ensuring consistent quality.
• Follow recipes and operate espresso machines and equipment safely.
• Take orders and handle payments at the register.
• Maintain a clean, organized, and hygienic workstation and guest area according to food safety guidelines.
• Engage with guests in a friendly and professional manner, answering questions about the menu.
• Restock supplies and support opening and closing procedures.
• Collaborate with team members for smooth operations during peak and off-peak hours.

• Strong customer service and interpersonal skills.
• Basic knowledge of coffee preparation and equipment handling.
• Clear communication skills for professional interactions.
• Understanding of hygiene and safety standards.
• Physically capable of standing for extended periods and lifting moderate weights.
• Basic math skills for handling cash and ensuring order accuracy.
• Prior experience in a café or hospitality environment is preferred but not required.
• Willingness to work flexible shifts, including weekends and holidays.

About the Role

DELHAM is seeking a motivated and detail-oriented Junior Social Media and Customer Service Specialist to join our team in Riyadh. This role offers an opportunity for individuals with 0-2 years of experience, including fresh graduates, to develop their careers in a dynamic environment. The position involves creative content responsibilities and direct customer interaction, contributing to both the brand's online presence and customer satisfaction.

As a Junior Social Media and Customer Service Specialist, you will manage and enhance social media channels through content creation, and provide customer support across various online and offline platforms. This position is suitable for individuals eager to learn and grow within digital marketing and customer service fields.

Key Responsibilities

• Craft engaging descriptions and captions for social media content.
• Review all content, including videos, photos, and text, before publication to ensure accuracy and eliminate errors.
• Manage the online community by responding promptly to customer inquiries and orders received via WhatsApp and social media direct messages and comments.
• Handle incoming customer phone calls, providing assistance and support.
• Assist customers with tracking deliveries or orders and escalate significant issues to the senior team.
• Support the marketing team with ad-hoc copywriting tasks, contribute to brainstorming sessions, and assist with creative strategy adjustments.
• Adapt to new digital marketing tasks, project coordination, or platform management as departmental needs evolve.

Qualifications and Requirements

• A Bachelor's degree, preferably in Marketing, Business, or Communications.
• Excellent written and verbal communication skills in Arabic, utilizing a friendly local dialect, and proficient English language skills.
• An exceptional eye for detail, with a strong ability to identify spelling mistakes and a low tolerance for typos.
• Good knowledge of various social media platforms and their functionalities.
• Strong time-management skills and a polite, helpful demeanor when interacting with customers and colleagues.
• Flexibility to occasionally monitor messages during busy evenings or weekends.

Required Skills

• Copywriting and Ad-hoc Copywriting
• Content Checking and Attention to Detail
• Community Management and Customer Service
• Problem Solving
• Brainstorming and Creative Strategy
• Digital Marketing and Platform Management
• Writing and Communication
• Social Media Platforms
• Time Management
• Interpersonal Skills

Work Environment and Details

This is a full-time, on-site position located in Riyadh, Riyadh Region. The role is suitable for individuals with 0-2 years of experience, and fresh graduates are encouraged to apply.

About the Role

Multilink Management Consultants is seeking energetic and customer-focused individuals to join Baskin-Robbins outlets in Riyadh, Saudi Arabia, as Waiters/Service Crew. This full-time position offers an opportunity for individuals with 0-1 years of experience to begin a career in customer service within a globally recognized brand.

Role Overview

The ideal candidate will be responsible for delivering exceptional customer service, managing orders, serving a variety of ice cream, desserts, and beverages, maintaining a clean and inviting environment, and ensuring every guest has a pleasant dining experience.

Key Responsibilities

• Greet customers warmly and assist them in making their selections.
• Accurately take customer orders for ice cream, desserts, and beverages.
• Serve ice cream, desserts, and beverages to customers promptly and efficiently.
• Handle cash and point-of-sale (POS) transactions with accuracy.
• Maintain high standards of cleanliness and hygiene throughout the outlet.
• Assist with restocking inventory and support inventory management processes.
• Adhere to all company policies, food safety regulations, and customer service standards.

Qualifications and Requirements

• A minimum of 1 to 2 years of experience in a restaurant, café, fast-food, or ice cream outlet is required.
• Possess good communication and customer service skills.
• Basic English communication proficiency is necessary; knowledge of Arabic is considered an advantage.
• Maintain a presentable appearance and a positive attitude.
• Ability to work effectively in a fast-paced environment and adapt to flexible shift schedules.
• Experience in international food chains, cafés, or quick-service restaurants is preferred.
• Strong teamwork and interpersonal skills are essential.
• A customer-oriented approach with a friendly personality is highly valued.
• Must be physically fit and capable of standing for extended periods.
• Previous experience working in the Gulf region will be an added advantage.

Required Skills

• Customer Service
• Communication
• Teamwork
• Interpersonal Skills

Work Context

This is a full-time position for a Waiter/Service Crew at Baskin-Robbins outlets located in Riyadh, Saudi Arabia. The role is a client position managed by Multilink Management Consultants.

About the Role

W Hotels is seeking a dynamic Supervisor-Guest Service to join their team in Riyadh, Saudi Arabia. This role is integral to delivering the W Hotels' signature service philosophy, ensuring every guest experience meets and exceeds expectations. As a Non-Management position, this role offers an opportunity for individuals passionate about hospitality to contribute to guest satisfaction.

Role Overview

The Supervisor-Guest Service will be a key point of contact for guests, managing front desk operations including check-ins and check-outs, and addressing guest needs. This position requires a proactive approach to service, attention to detail, and the ability to work effectively in a fast-paced environment. The role supports the brand's reputation for exceptional service and aims to create a welcoming atmosphere for all visitors.

Key Responsibilities

• Process all guest check-ins, including verifying identity, payment, assigning rooms, and issuing keys.
• Set up guest accounts accurately and enter Marriott Rewards information.
• Ensure room rates align with market codes and document any exceptions.
• Secure payment before issuing room keys and verify/adjust billing as needed.
• Compile and review daily reports, logs, and contingency lists.
• Complete cashier and closing reports accurately.
• Provide guests with directions and property information.
• Accommodate guest requests by coordinating with appropriate staff and following up to ensure completion.
• Process all payment types, vouchers, paid-outs, and charges.
• Balance and secure cash handling at the beginning and end of each shift.
• Obtain manual authorizations and adhere to all accounting procedures.
• Notify Loss Prevention/Security of any reported guest theft.
• Assist management in training, evaluating, and coaching employees, serving as a role model and first point of contact for employee concerns.
• Develop and maintain positive working relationships, supporting team goals and addressing employee concerns.
• Follow company policies and procedures, report accidents and unsafe work conditions, and complete safety training.
• Maintain a clean and professional personal appearance and protect company assets.
• Welcome and acknowledge guests, anticipate service needs, assist individuals with disabilities, and express appreciation.
• Speak clearly and professionally, prepare and review written documents accurately, and answer telephones using appropriate etiquette.
• Ensure adherence to quality standards.
• Enter and locate information using computers and POS systems.
• Stand, sit, or walk for extended periods.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience.
• At least 1 year of supervisory experience.

Required Skills

• Guest Service
• Customer Service
• Communication
• Teamwork
• Problem-solving
• Training
• Cashiering
• Accounting Procedures
• POS Systems

Work Location and Type

This is a full-time, Non-Management position located in Riyadh, Saudi Arabia. The role is not remote.

• Build and maintain effective front-line relationships with assigned customers to enhance loyalty and satisfaction.
• Oversee and develop existing business within assigned customers/territory.
• Develop a structured daily/weekly call/visit list and maintain accuracy of customer information monthly.
• Conduct intense prospecting of new customers and develop a targeted list with managerial support.
• Process new customer acquisitions and manage administration prerequisites.
• Ensure effective follow-up on orders and deliveries while providing optimal customer service.
• Track, analyze, and report on sales goals and objectives on a daily basis.
• Handle customer inquiries and complaints promptly and accurately.
• Provide appropriate product selections and quotations based on customer inquiries.
• Confirm customer balances, manage payment collections as per company policy.
• Gather market intelligence on competitive activities and report findings to management.
• Participate in team meetings and training sessions as directed by the sales manager.
• Adhere to corporate integrity and values while ensuring compliance with company policies.

About the Role

DXC Technology is looking for an Analyst II Business Process Transactions to join its team in Riyadh, Saudi Arabia. This full-time role is suitable for individuals with 0-1 years of experience seeking to advance their careers in business process analysis and customer service within a dynamic technological environment. The incumbent will play a key role in ensuring the smooth running of daily tasks and operations, serving as a primary point of contact for customer inquiries and requests.

Job Responsibilities

• Open and track customer service tickets, ensuring all inquiries are managed efficiently.
• Follow up with customers to ensure their inquiries are resolved within agreed-upon timeframes.
• Ensure no external requests are missed, maintaining a high level of service delivery.
• Handle all customer inquiries and requests professionally and with a customer-centric approach.
• Respond to customer requests by strictly following established processes and procedures.
• Manage task ownership across various services and departments to ensure smooth workflow.
• Assist in integrating new banks, entities, vendors, and suppliers into our systems.
• Identify, assess, and prioritize customer issues to ensure timely and effective resolution.
• Analyze reports to support investigations and identify root causes of problems.
• Write detailed analyses and propose solutions for various encountered situations.
• Provide external customers with regular updates on internal investigations.
• Ensure smooth delivery of daily tasks and operations, contributing to overall efficiency.
• Highlight and resolve operational issues as they arise, minimizing disruption.
• Maintain accurate data for customer requests and carefully manage records.
• Provide routine advice and support to external customers, fostering strong relationships.
• Ensure a thorough understanding and strict adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).

Qualifications and Requirements

• Bachelor's degree in Computer Science, Information Technology, or an equivalent qualification.
• Diploma in Information Technology with 0-1 years of relevant experience.

Required Skills

• Strong proficiency in the Microsoft Office suite.
• Excellent written and verbal communication skills.
• Proven problem-solving and troubleshooting abilities.
• Ability to work effectively in a team and under pressure.
• Proficiency in both English and Arabic (written and spoken).
• Strong customer focus with effective follow-up skills.
• Basic abilities in diagnosing and analyzing technical issues.
• Proactive and detail-oriented approach to customer service.
• Commitment to timely issue resolution and achieving operational efficiency.
• Effective communication skills, essential for interacting with customers and internal teams.
• Ability to manage multiple tasks simultaneously while maintaining high service quality under pressure.

Job Details

This role is a full-time position, requiring 0-1 years of experience. The work location is Riyadh, Saudi Arabia.

First: Job Objective

Manage order and payment operations efficiently and accurately, ensuring a smooth and fast ordering experience for restaurant customers, in line with the service and quality standards adopted by the company.

Second: Tasks and Responsibilities

1. Receive customer orders inside the restaurant or through takeout.
2. Enter orders accurately through the point of sale system.
3. Collect cash and electronic payments and deliver the invoice.
4. Ensure the order's accuracy before delivering it to the customer.
5. Coordinate with the kitchen to ensure the speed and quality of order execution.
6. Effective communication with the work team and direct manager.
7. Maintain cleanliness and organization of the cashier area and ensure the availability of necessary tools.
8. Match cash and sales reports at the end of the shift.
9. Report any financial discrepancies or operational notes to management.
10. Professionally handle customer complaints and escalate them when necessary.
11. Full knowledge of product components and the ability to explain them to customers.

Third: Qualifications and Requirements

Fourth: Required Skills

1. Speed and accuracy in entering orders.
2. Communication and customer service skills.
3. Ability to handle work pressure and peak times.
4. Teamwork spirit.
5. Good handling of financial amounts.

Fifth: Working Hours and Location

• Working Hours: According to the approved shift system, with acceptance of shift variations per the contract.
• Work Location: Inside the restaurant or the pickup area.

Sixth: Operational Procedures

If the employee is assigned a task outside their expertise:

Perform the task if it does not affect the core responsibilities, with notification to the direct manager if it conflicts with job responsibilities.

In case of discovering an error in the financial custody:

Notify the direct manager immediately, review reports, and do not act individually with the amount except according to the approved procedure.

If the work pressure exceeds capacity:

Request support, organize priorities, maintain calmness, and avoid haste that causes operational errors.

In case of customer order delay:

1. Apologize to the customer professionally.
2. Explain the reason for the delay.
3. Follow up on the order with the kitchen immediately.
4. Notify the manager when the allowed time is exceeded.
5. Follow up on the order until delivery.

Salesmen are required to work in sales kiosks inside major supermarkets.

Job responsibilities:

• Selling internet and telecommunications packages.
• Customer service and introducing offers and packages.
• Achieving daily and monthly sales targets.

Benefits:

• Fixed salary of 5000 Riyals + rewarding escalating commission
• Training courses 
• Opportunities for development and promotion.
• Professional work environment.

Requirements:

• Good manners and interpersonal skills.
• Seriousness and a desire for growth.

To apply, please send your CV via the website.