Customer services specialist Jobs Saudis only in Saudi Arabia

Job Opening: Customer Service Representative (Saudi Nationals Only)
Location: Riyadh, Saudi Arabia
Employment Type: Full-time
Start Date: ASAP

Job Summary:
We are seeking a dedicated and professional Customer Service Representative to join our growing team. As the first point of contact for our customers, you will play a vital role in ensuring a smooth and satisfying customer experience. This position is open exclusively to Saudi nationals in alignment with local employment regulations.

Key Responsibilities:

• Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner
• Resolve customer complaints and issues efficiently
• Provide product and service information to customers
• Maintain records of customer interactions and transactions
• Follow communication procedures, guidelines, and policies
• Collaborate with internal teams to address customer concerns

Requirements:

• Saudi nationality (mandatory)
• High school diploma or higher
• Excellent communication skills in Arabic and English
• Proven customer support experience is a plus
• Ability to work under pressure and handle high-volume inquiries
• Familiarity with CRM systems and practices is preferred

Join Keeta as a Customer Service Representative!
At Keeta, the international subsidiary of Meituan, we're on a mission to revolutionize food and consumer product delivery worldwide. With our core belief: 'We help people eat better, live better,' we're making a transformative impact in the delivery sector.

Your Role:
- Handle customer inquiries and complaints via phone, chat, email, or any other channel deemed fit for providing support to our customers (customers/riders/merchants).
- Provide detailed information about our products and services.
- Assist customers with order placement, modifications, and cancellations.
- Track and monitor delivery statuses, coordinating with logistics and relevant departments to ensure timely deliveries.
- Resolve issues related to delivery, payment, or service dissatisfaction.
- Maintain professionalism and brand alignment.
- Collect and report customer feedback to management to improve service quality.
- Participate in training sessions to stay updated on product or policy changes.
- Willingness to work in shifts that could be scheduled during a 24-hour window.

What We Need:
- Bachelor's degree required; recent graduates are encouraged to apply.
- 01 years of experience; fresh graduates with no prior experience are welcome.
- Saudi national.
- Fluent in both Arabic and English, with excellent communication skills.
- Preferred typing skills of 40 WPM.
- Ability to multi-task, prioritize, and manage time effectively.
- Strong problem-solving skills and a customer-focused attitude.

Why Join Us:
At Keeta, we offer a unique blend of stability and startup energy, providing boundless opportunities for personal and professional growth. You'll collaborate with a passionate global team across over 30 countries and be part of a company that’s transforming the delivery industry while supporting local communities.

Job: Customer Service Representative - Self Experts

If you want to join an enthusiastic team in the field of customer service, the Self Experts Center announces the availability of a Customer Service Representative position (Saudi national) to work in Jeddah. You will be part of a team that provides exceptional support to customers and ensures their positive experience.

Main Responsibilities:

• Receiving customer inquiries and providing appropriate support.
• Ensuring customer satisfaction and improving their experience.
• Following up on feedback and working to elevate service levels.
• Working as part of a team and contributing to the development of customer service mechanisms.

Required Qualifications:

• Saudi national.
• Previous experience in customer service.
• Strong communication skills and customer service orientation.
• Able to solve problems and handle various situations.
• Ability to work within a team.
• Proficient in both Arabic and English.
• Skills in improving customer experience and service quality.

Call Center - Technical Support
We are looking for an outstanding employee to join our team at e&enterprise as a specialist in the call center. If you are passionate about providing technical support and exceptional services to customers, we would love to welcome you to our team.

Job Details:
- Salary: 5500 SAR (including incentives)
- Shift system (7 hours a day – 1-hour break)
- 6 working days a week, 1 day off

Requirements:
- Nationality: Saudi only
- Proficient in English (speaking and writing)
- Educational background in Information Technology (diploma or higher)
- 1 to 3 years of experience (preferred experience in Fiber to the Home FTTH)

Main Responsibilities:
- Responding to customer inquiries and providing information about the FTTH service
- Troubleshooting technical issues related to connectivity and devices
- Assisting with billing, payments, and account updates
- Managing service upgrades, cancellations, and changes
- Handling complaints and ensuring timely resolutions
- Supporting customer retention and promoting additional services
- Monitoring service updates and customer satisfaction

Benefits:
- Social Insurance
- Medical Insurance
- 21 days of annual leave
- Organized and professional work environment
- Continuous training and professional development

Location:
Al-Quds neighborhood, King Abdullah Road, opposite the metro station (easily accessible from anywhere in Riyadh)

To Apply:
Send your CV to the email: j@**************************

Application Deadline:
August 102025