Debt collector Jobs in Saudi Arabia

• Collections & Customer Follow-up: Ensure timely receipt and proper endorsement of customer payments; send follow-up statements, maintain records, and escalate long-overdue accounts for legal action.
• Record Keeping: Update customer records with relevant information and perform administrative tasks to support collection efforts.
• Coordination & Reporting: Participate in credit control and collection meetings, contributing to collection strategy discussions.
• Compliance & Safety: Follow operational procedures and comply with safety policies to maintain a safe work environment.
• Miscellaneous Duties: Perform additional responsibilities as required by management.

• Education: Qualification Degree Diploma in Accounting or equivalent preferred; Secondary School Certificate.
• Experience: Minimum 2 years of relevant experience, with proficiency in Microsoft Applications.

• Technical Skills: Knowledge of AR aging, billing, adjustments, and payment applications; proficiency in Excel and database systems.
• Soft Skills: Strong written and verbal communication in English, good time management, and organizational skills.
• Core Competencies: Excellent customer focus, teamwork, planning & organizing, and a commitment to continuous learning.

• Contact clients to remind them of outstanding payments and schedule reimbursement methods.
• Assess cases of inability to pay and provide alternative payment options.
• Accurately record details of conversations and transactions in the system.

• Proficiency in computer usage.
• Strong persuasion and negotiation skills.
• Problem-solving capabilities.
• Commitment to goals and achieving results.
• Able to work under pressure and in a changing environment.

• Handle older debts as a third-party collector.
• Manage claims from multiple accounts.
• Track assigned account claims to identify outstanding debts.
• Plan recovery actions for outstanding payments.
• Locate and contact debtors regarding their payment status.
• Negotiate payment deadlines or plans.
• Inform superiors of debtors unwilling or unable to pay.
• Comply with legal requirements when necessary.

• Regular monitoring of customer accounts.
• Client classification based on payment behavior.
• Generation of financial reports detailing account status.
• Professional communication to maintain business relations.
• Customized credit policies and collection strategies.

• Monitoring accounts to determine due debts
• Verifying past data for each debt or invoice
• Searching for customers and contacting them to inquire about overdue payments 
• Taking steps to encourage timely debt repayment
• Processing payments and refunds
• Resolving billing issues and customer credits
• Updating account status records and collection efforts
• Reporting on collection activity and the status of accounts receivable

• Saudi nationality.
• Educational qualification: Secondary – Diploma – Recent graduate.
• No prior experience required.

• Basic salary plus commission.

The job in Jeddah, Al-Rawda neighborhood

A debt collector is required to work in a pioneering company in the field of collection and financial services, possessing high communication skills and the ability to persuade and negotiate. Responsible for following up and collecting overdue financial dues from clients in a professional and courteous manner, while maintaining positive relationships with clients. The main tasks include:

• Daily communication with clients overdue on payments via phone

• Experience is not required

Preparing repayment plans and scheduling debts in accordance with the clients' capabilities

• Documenting all procedures and follow-ups in the company's system

• Achieving monthly collection targets

• Participating in formulating appropriate solutions for settling distressed debts

Knowledge of Excel program