Debt Collector Jobs in Saudi Arabia

The job tasks include following up and collecting financial dues from clients and debtors according to the approved policies and procedures, in addition to communicating with clients via phone, negotiating with clients and convincing them to pay regarding the overdue dues, preparing periodic reports on the status of debts, and setting and following up on appropriate repayment plans in coordination with the relevant parties. The job also requires high communication skills and the ability to handle work pressure and deadlines.

About the Role

Trane Technologies, a global leader in climate solutions, is seeking a dedicated Credit & Collection Officer to join its team in Jeddah, Saudi Arabia. This role is essential for managing the Accounts Receivable portfolio for Trane Technologies' operations across the Middle East & Africa, with a specific focus on Trane Saudi Arabia's sales and Trade Finance activities. The primary objective is to minimize credit risk and maximize cash performance through effective credit and collection strategies. This is an on-site, full-time position.

Key Responsibilities

• Gather information for credit assessment and approval of payment terms, supporting the regional manager in credit risk and cash flow decisions.
• Conduct credit assessments for new and existing customers and approve credit limits within assigned Limits of Authority.
• Provide timely credit checking information and manage order holds and releases, notifying management of significant issues impacting receivable collection.
• Manage accounts receivable collection and maintenance, with a focus on Trade Finance requirements, including reviewing payment instruments like Letters of Credit and Promissory Notes, monitoring and escalating discrepancies, and preparing Trade Finance reports.
• Follow and optimize the collection protocol for the assigned portfolio, including sending monthly statements, pre-calling customers, registering promises to pay, following up on tasks, sending dunning letters, arranging customer visits, and escalating issues to management and the commercial team.
• Ensure funds are correctly applied to customer accounts and invoices, minimizing unapplied cash, and supporting the cash application team.
• Prepare reports according to a monthly schedule and on an ad hoc basis for credit and financial functions.
• Expedite the resolution of customer disputes and queries by liaising with Sales, Order Management, and Warranty departments.
• Inform management regarding the effectiveness of strategies for various accounts.
• Promote a culture of continuous process improvement and collaborate actively with internal stakeholders.
• Support the Credit Centre of Excellence for major credit reviews when required.
• Ensure compliance with Corporate and Local credit policies and other compliance requirements such as Trade Compliance and Sarbanes-Oxley.

Qualifications and Requirements

• University Degree in Business, Finance, Accounting, or a similar field.
• Minimum of 3 years of experience in a Credit & Collection role or a similar position.
• Hands-on work experience in credit and collection, preferably with experience from a manufacturing, contracting, or construction background.
• Experience working with Letters of Credit and Promissory Notes.
• Saudi National is a mandatory requirement for this position.

Required Skills

• Proficiency in Credit & Collection, Accounts Receivable management, and Credit Risk Management.
• Experience in Credit Investigation & Assessment, Credit Hold Management, and Order Release processes.
• Skilled in Collections Follow-up & Escalation, Query & Dispute Resolution, and conducting Customer Visits.
• Ability to manage Escalation to Collection Agencies and liaison with Commercial, Finance & Reporting Teams.
• Strong understanding of Compliance Activities, including Trade Finance, Letters of Credit, Promissory Notes, Payment Instruments, and Risk Discrepancies.
• Experience in preparing Trade Finance Reporting and optimizing Collection Protocols, including sending Dunning Letters.
• Proficiency in Cash Application and Reporting.
• Experience in liaising with Sales/Order Management/Warranty teams and supporting Process Improvement initiatives.
• Ability to support the Credit Centre of Excellence and ensure compliance with Corporate and Local Credit Policies, Trade Compliance, and Sarbanes-Oxley regulations.
• Solid understanding of Financial Analysis and strong Reconciliations skills.
• Excellent proficiency in Microsoft Excel and Microsoft Outlook, along with general MS Office Skills.
• Good ERP knowledge.
• Strong Communication (Verbal/Written) and Negotiation Skills, with the confidence to address genuine disputes.

Work Environment

This is a full-time, on-site position based in Jeddah, Makkah, Saudi Arabia. The role requires 2-5 years of experience. Work is conducted 5 days per week.

About the Role

Trane Technologies, a global leader in climate solutions, is seeking a dedicated Credit & Collection Officer to join its team in Jeddah, Saudi Arabia. This role is essential for managing the Accounts Receivable portfolio for Trane Technologies' operations across the Middle East & Africa, with a specific focus on Trane Saudi Arabia's sales and Trade Finance activities. The primary objective is to minimize credit risk and maximize cash performance through effective credit and collection strategies. This is an on-site, full-time position.

Key Responsibilities

• Gather information for credit assessment and approval of payment terms, supporting the regional manager in credit risk and cash flow decisions.
• Conduct credit assessments for new and existing customers and approve credit limits within assigned Limits of Authority.
• Provide timely credit checking information and manage order holds and releases, notifying management of significant issues impacting receivable collection.
• Manage accounts receivable collection and maintenance, with a focus on Trade Finance requirements, including reviewing payment instruments like Letters of Credit and Promissory Notes, monitoring and escalating discrepancies, and preparing Trade Finance reports.
• Follow and optimize the collection protocol for the assigned portfolio, including sending monthly statements, pre-calling customers, registering promises to pay, following up on tasks, sending dunning letters, arranging customer visits, and escalating issues to management and the commercial team.
• Ensure funds are correctly applied to customer accounts and invoices, minimizing unapplied cash, and supporting the cash application team.
• Prepare reports according to a monthly schedule and on an ad hoc basis for credit and financial functions.
• Expedite the resolution of customer disputes and queries by liaising with Sales, Order Management, and Warranty departments.
• Inform management regarding the effectiveness of strategies for various accounts.
• Promote a culture of continuous process improvement and collaborate actively with internal stakeholders.
• Support the Credit Centre of Excellence for major credit reviews when required.
• Ensure compliance with Corporate and Local credit policies and other compliance requirements such as Trade Compliance and Sarbanes-Oxley.

Qualifications and Requirements

• University Degree in Business, Finance, Accounting, or a similar field.
• Minimum of 3 years of experience in a Credit & Collection role or a similar position.
• Hands-on work experience in credit and collection, preferably with experience from a manufacturing, contracting, or construction background.
• Experience working with Letters of Credit and Promissory Notes.
• Saudi National is a mandatory requirement for this position.

Required Skills

• Proficiency in Credit & Collection, Accounts Receivable management, and Credit Risk Management.
• Experience in Credit Investigation & Assessment, Credit Hold Management, and Order Release processes.
• Skilled in Collections Follow-up & Escalation, Query & Dispute Resolution, and conducting Customer Visits.
• Ability to manage Escalation to Collection Agencies and liaison with Commercial, Finance & Reporting Teams.
• Strong understanding of Compliance Activities, including Trade Finance, Letters of Credit, Promissory Notes, Payment Instruments, and Risk Discrepancies.
• Experience in preparing Trade Finance Reporting and optimizing Collection Protocols, including sending Dunning Letters.
• Proficiency in Cash Application and Reporting.
• Experience in liaising with Sales/Order Management/Warranty teams and supporting Process Improvement initiatives.
• Ability to support the Credit Centre of Excellence and ensure compliance with Corporate and Local Credit Policies, Trade Compliance, and Sarbanes-Oxley regulations.
• Solid understanding of Financial Analysis and strong Reconciliations skills.
• Excellent proficiency in Microsoft Excel and Microsoft Outlook, along with general MS Office Skills.
• Good ERP knowledge.
• Strong Communication (Verbal/Written) and Negotiation Skills, with the confidence to address genuine disputes.

Work Environment

This is a full-time, on-site position based in Jeddah, Makkah, Saudi Arabia. The role requires 2-5 years of experience. Work is conducted 5 days per week.

About the Role

Genius Sports, a global sports technology company, is looking for passionate individuals to join their team as Sports Data Collectors (Sports Scouts) in Rabigh, Saudi Arabia. This role offers an opportunity to collect live, real-time data from sporting events, contributing to providing major leagues, federations, and media platforms with official data.

Nature of Work and Responsibilities

As an independent contractor, you will be paid per match, offering a flexible work arrangement that suits your availability. Key responsibilities include attending live sporting events in your local area, including the Saudi Professional League and less prominent competitions. You will record accurate and immediate match data, such as scores, plays, and key events, using mobile technology effectively in a fast-paced environment.

Essential Qualifications

A strong understanding of football is essential for this role. Candidates must be reliable, detail-oriented, and organized. The role also requires availability to work evenings and weekends. All CVs must be submitted in English.

Required Skills

• Sports data collection
• Real-time data collection
• Proficiency in mobile technology
• Deep understanding of football
• Reliability
• Attention to detail
• Organizational skills

Additional Opportunity Information

Genius Sports is committed to providing the necessary training and testing for this role. There is an opportunity for increased earnings based on performance. Payment is per match, at a rate of €55 per match. The job is located in Rabigh, Makkah Province, Saudi Arabia. Genius Sports is an equal opportunity employer.

About the Collection Officer Role

AlJammaz Technologies is seeking a proactive and detail-oriented Collection Officer to join our team in Riyadh, Saudi Arabia. This full-time position is crucial for managing daily collections activities, ensuring the timely recovery of outstanding balances, and maintaining accurate customer records. The Collection Officer will play a key role in supporting the company's cash flow and strengthening customer relationships, all while aligning with overarching business and finance objectives.

Key Responsibilities

• Follow up with customers on overdue payments to drive timely collections and minimize outstanding balances.
• Negotiate payment plans with customers in accordance with established company policies and procedures.
• Maintain accurate and up-to-date records of all collection activities and customer communications.
• Resolve billing and payment disputes effectively by coordinating with relevant internal teams.
• Reconcile customer accounts to ensure the accuracy of balances and identify any discrepancies.
• Collaborate closely with the Finance, Sales, and Call Center teams to enhance overall collection performance.
• Update and maintain AR aging reports, highlighting critical overdue accounts for management review.
• Ensure strict compliance with company policies and escalation procedures throughout the collection process.

Qualifications and Requirements

• A Bachelor's degree in Finance, Accounting, Business Administration, or a related field is required.
• A minimum of 2 to 3 years of experience in collections, accounts receivable (AR), or a similar finance-related role is necessary.
• Native Arabic speaker with good proficiency in English.

Required Skills and Proficiencies

• Strong communication and negotiation skills are essential for interacting with customers and resolving payment issues.
• Proficiency in ERP systems, with a preference for D365, and advanced knowledge of MS Excel for data analysis and reporting.
• Excellent follow-up and problem-solving abilities to address collection challenges effectively.
• A detail-oriented approach with a high level of accuracy in record-keeping and account reconciliation.
• A customer-focused attitude with a professional demeanor in all interactions.
• Proven ability to be a team player with a proactive mindset, contributing positively to departmental goals.

Work Location and Experience

This is a full-time position based in Riyadh, Saudi Arabia. The ideal candidate will have 2-5 years of relevant experience in a collections or accounts receivable capacity.

About the Collection Officer Role

Aljeel Medical is seeking a diligent and detail-oriented Collection Officer to join its team in Riyadh, Saudi Arabia. This full-time position is crucial for ensuring the timely recovery of outstanding payments from customers, thereby maintaining positive client relationships and supporting the company's financial stability. The Collection Officer will play a key role in managing accounts receivable, minimizing financial risk, and contributing to the organization's healthy cash flow.

Key Responsibilities

• Ensure the timely recovery of outstanding payments from customers while maintaining positive client relationships.
• Monitor accounts receivable and follow up on overdue invoices using the aging receivables report.
• Compare amounts to be collected with customer account balances to ensure accuracy.
• Collect and submit collection-related transactions on time in coordination with the direct manager.
• Receive checks and cash payments and submit them to the cashier for deposit.
• Resolve collection-related issues that may arise from sales and maintenance departments.
• Prepare financial statements for customers to support debt collection efforts within specified timelines.
• Perform any other duties or tasks assigned by the direct manager, provided they do not violate labor law.

Qualifications and Experience

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• 1 to 3 years of experience in collections, accounts receivable, or a similar role.
• Basic knowledge of accounting principles and financial processes.
• Familiarity with collection procedures and relevant regulations.
• Ability to work under pressure and meet deadlines.

Required Skills and Abilities

• Proficiency in Microsoft Excel and accounting/ERP systems.
• Strong numerical and analytical skills.
• Good communication and negotiation abilities.
• Excellent interpersonal abilities.
• Ability to handle difficult customers professionally.
• Attention to detail and a high level of accuracy.
• Good problem-solving and conflict resolution skills.
• Effective time management and ability to meet deadlines.
• Ability to analyze accounts and identify discrepancies.
• Teamwork and collaboration skills.
• Adaptability and the ability to work effectively under pressure.

Work Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 0-1 years of experience in collections or a related field.

About the Role

KONE, a certified Top Employer, is seeking an experienced Collections Specialist to join its Finance team in Riyadh, Saudi Arabia. This role is essential for improving cash flow and ensuring customer satisfaction by effectively managing customer accounts receivables and ensuring prompt payment of open balances. The Collections Specialist will play a crucial role in credit management, collection, and dispute resolution processes, coordinating with internal teams and external partners.

Key Responsibilities

• Manage customer accounts receivables, routinely contacting customers regarding open balances to secure prompt payment.
• Improve the company's cash flow through effective collection strategies and customer engagement.
• Ensure customer satisfaction while pursuing outstanding payments.
• Coordinate with Business Process Outsourcing (BPO) providers and retained organizations for credit management, collection, and dispute management processes.
• Resolve and support the resolution of complicated collection cases.
• Perform end-to-end dispute root cause analysis and implement corrective actions.
• Conduct physical collection contacts with customers as required by local regulations.
• Handle transactional tasks for accounts retained within the Finance & Legal (FL) responsibility.
• Manage dispute routing for agreed retained accounts.
• Record invoice disputes in the collection and dispute management solution as they arise.
• Initiate and follow the dispute management workflow by dispatching recorded disputes to the relevant business responsible individuals for resolution.
• Apply the collection strategy for agreed retained accounts.
• Conduct structured collection calls with customers.
• Request and record promises to pay from customers during collection contacts.
• Coordinate with Customer Service & Administration (CS&A) and inbound teams for the assigned portfolio of customers to ensure all queries and disputes are appropriately handled and resolved to facilitate collection activities.

Qualifications and Requirements

• Bachelor's degree or Diploma in Finance, Accounting, or Economics.
• 3 to 6 years of experience in the collections field.
• Native Arabic speaker with excellent written and verbal communication skills in English.
• Excellent communication, negotiation, and customer handling skills.
• Experience working with SAP.
• Proficiency in Microsoft Office, with a strong emphasis on Excel.
• Strong problem-solving and analytical skills.
• Strong interpersonal skills to manage sensitive customer interactions effectively.
• High attention to detail and the ability to work under pressure to meet deadlines.

Required Skills

• Credit Management
• Collection
• Dispute Management
• SAP
• Microsoft Office Suite (including advanced Excel proficiency)
• Problem-solving
• Analytical skills
• Interpersonal skills
• Attention to detail
• Ability to work under pressure
• Communication
• Negotiation
• Customer Handling

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role offers an opportunity to contribute to KONE's mission of creating a better world of work through collaboration, diversity, growth, and wellbeing.

About the Role

Sanabil Studio, through its innovative company TradePay, is transforming business-to-business (B2B) commerce by enabling suppliers and distributors to offer flexible payment terms to merchants through a 'Buy Now, Pay Later' (Stock-Now-Pay-Later) solution. TradePay leverages technology, a robust financing infrastructure, and operational expertise to help businesses unlock working capital, enhance cash flow, and achieve more efficient growth across various sectors.

Job Responsibilities

As a Junior Collections Officer, you will play a pivotal role in managing merchant portfolios, ensuring timely payments, and identifying potential risks. This position offers a structured work environment with comprehensive training in professional collection practices and a clear escalation framework, allowing you to operate with precision and efficiency. You will be an integral part of a collaborative team, working closely with the Credit and Operations departments to contribute to process improvements based on your insights into merchant behavior and operational challenges.

Key Tasks

• Conduct daily soft collections, meticulously tracking payments, promises to pay, and settlement statuses for your assigned merchant portfolio.
• Maintain accurate and dated collection notes for each merchant interaction to ensure a clear record of communication and actions.
• Confirm receipt of payments and update account statuses accordingly to reflect the current financial standing.
• Monitor assigned merchant accounts across various categories, including current, overdue, and delinquent accounts, to proactively manage risk.
• Identify early risk indicators, such as changes in payment patterns, repeated promises to pay, and inventory-related issues, and escalate them to the Credit team for timely intervention.
• Escalate cases according to defined rules and within agreed Service Level Agreements (SLAs) to ensure efficient resolution.
• Strictly adhere to the defined Collection Standard Operating Procedures (SOPs) and escalation framework without deviation.
• Keep daily records of all communications, promises to pay, and payments received to ensure comprehensive record-keeping.
• Support the preparation of weekly collection reports by providing accurate input for recovery metrics.
• Provide actionable feedback on merchant behavior and operational issues to contribute to continuous process improvement.

Qualifications and Requirements

• 1-3 years of experience in collections, credit operations, or operations support.
• Ability to remain calm and professional when dealing with merchants, even during tense conversations.
• A strong commitment to following processes meticulously, viewing SOPs and escalation frameworks as integral to effective work.
• Keen attention to detail, ensuring all records are clean, accurate, and up-to-date.
• Capacity to identify early warning signs in merchant behavior and recognize when to report them for further attention.
• Take ownership of assigned accounts and ensure no tasks or issues are overlooked.

Required Skills

• Collections
• Credit Operations
• Operations Support
• Communication
• Attention to Detail
• Ownership

Additional Job Information

This is a full-time position, based in Riyadh, Saudi Arabia. The role requires 0-1 years of experience.

About the Role

Al-Futtaim, a diversified regional business headquartered in Dubai, UAE, is seeking a Saudization Credit Controller for its BYD Body Shop in Riyadh. Established in the 1930s, Al-Futtaim operates across five divisions: automotive, financial services, real estate, retail, and healthcare, employing over 35,000 people in more than 20 countries. The Credit Controller plays a key role in managing receivables within the Body and Paint division, supporting the Credit Control Manager and Business Unit Finance Manager. This position is vital for ensuring timely collection of dues through process streamlining, monitoring financial indicators, and effectively managing customer relationships, including those with challenging payment histories. The role requires strong judgment and data control skills due to exposure to sensitive financial information, and demands close collaboration with shared services and department teams to mitigate financial risks and uphold best practices.

Key Responsibilities

• Support the Credit Control Manager in reviewing and optimizing current department processes for timely invoicing and cash collection.
• Prepare, review, and provide Management Information System (MIS) reports on receivables by division and customer, offering insights to the Credit Control Manager for identifying areas of concern.
• Collaborate with the Credit Control department to mitigate financial risks.
• Prepare and report on key performance indicators (KPIs) for each division, regularly reviewing them with the Credit Control Manager and Business Unit Finance Manager.
• Provide strategic insights to assist the Credit Control Manager in developing and executing collection strategies and action plans.
• Liaise closely with Finance Shared Services on debtor reports, accounting, and receivables monitoring.
• Perform monthly preparation and review of reports with the Credit Control Manager and Business Unit Finance Manager according to an agreed timetable.
• Ensure timely submission of receivables provision, providing insights and reconciliations for disputed customer balances.
• Conduct timely reviews of customer outstanding dues and collaborate with the Credit Control Manager to devise payment plans where necessary.
• Support efforts to reduce the overdue percentage by providing strategic insights.
• Provide necessary support to the Credit Control Manager in addressing difficult customers and overdue payments.
• Foster an open and honest work environment that promotes teamwork to achieve common business objectives.
• Perform tasks outside the standard scope of work as required by business demands.

Qualifications and Requirements

• Possess an internationally accredited professional accountancy qualification or a Bachelor of Commerce/Diploma in Accounting Financial Management.
• Minimum of 3 years of experience in receivables management, preferably within a large company.
• Prior experience with Parts Dealers business is considered an added advantage.
• Excellent communication skills, both verbal and written.
• Knowledge of Arabic is considered an added advantage.

Required Skills

• Strong analytical skills to interpret financial data and develop strategic recommendations.
• Ability to lead and coach teams effectively, fostering top performance within diverse groups.
• Proficiency in SAP or other advanced computer applications, demonstrating high computer literacy.
• Capacity to engage effectively with all organizational levels, providing clear communication internally and externally.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, within Al-Futtaim Automotive's BYD Body Shop. The role requires 2-5 years of experience in receivables management.

About the Role

CNTXT AI is an artificial intelligence company focused on developing advanced AI systems, products, and infrastructure. The company specializes in multimodal AI, robotics, and intelligent agents, leveraging high-quality real-world data. Data collection, annotation, and AI training pipelines are central to their innovation, supporting the development of embodied AI and Vision-Language-Action (VLA) models.

We are seeking a detail-oriented and technically curious Robotics Data Collector to support the collection of high-quality robotics and egocentric data. This role involves hands-on work with robotic systems, sensors, and real-world environments to capture multimodal datasets, including video, motion, and interaction data. The successful candidate will contribute to the development of intelligent robotic systems and AI agents, working in both lab and controlled real-world settings.

Key Responsibilities

• Execute data collection tasks for robotics and egocentric data using various cameras and sensors.
• Adhere to predefined scenarios and protocols for consistent and accurate recording.
• Assist in the operation of robotic systems during data collection activities.
• Support the setup and calibration of cameras, sensors, and recording systems.
• Ensure the proper functioning of all hardware components during experiments.
• Review collected data for completeness, clarity, and accuracy.
• Identify and flag any data issues, such as missing data or recording errors.
• Follow established quality guidelines to ensure data usability for AI training.
• Prepare environments for data collection sessions, including object manipulation and human-robot interaction recordings.
• Execute tasks according to detailed instructions to simulate real-world use cases.
• Maintain accurate records of data collection sessions and equipment usage.
• Provide feedback to improve data collection processes and protocols.
• Adhere to all lab safety protocols and operational guidelines.
• Handle robotics equipment and sensors with care.
• Ensure compliance with data privacy and security requirements.

Qualifications and Requirements

• 0-1 years of experience in data collection, field operations, or lab environments.
• Experience in technical or hardware-related roles.
• Comfortable working with cameras, sensors, and recording devices.
• Familiarity with basic computer systems and tools.
• Strong attention to detail and the ability to follow instructions precisely.

Required Skills and Familiarity

• Robotics Data Collection
• Egocentric Data Collection
• Operation of Cameras and Sensors (including IMU, depth cameras)
• Robotic Systems Operation
• Data Quality & Validation
• Experiment Setup & Execution
• Documentation & Reporting
• Safety & Compliance
• Attention to Detail
• Following Instructions
• Familiarity with Robotics Systems
• Familiarity with Computer Vision
• Experience with AI Datasets
• Basic understanding of Robotics Concepts
• Experience with Data Recording Tools

Work Environment and Location

This is a part-time position located in Riyadh, Saudi Arabia. The role involves working with robotics equipment and sensors in lab and controlled real-world settings. Candidates should be detail-oriented, quality-focused, hands-on, reliable, and comfortable working in dynamic environments with a curiosity for robotics and AI.