Guest House Keeper Jobs in Saudi Arabia

About the Role

Hyatt Place Al Ula is seeking an experienced Team Leader Housekeeping to support the upcoming opening of this new hotel. The hotel will feature 215 guestrooms, two food and beverage outlets, meeting space, a swimming pool, and a fitness center, catering to both leisure and business travelers. As the Team Leader Housekeeping, you will oversee daily cleaning activities, ensuring that guest rooms and public areas consistently meet Hyatt Place standards, and contribute to a clean, comfortable, and welcoming environment for all guests.

Key Responsibilities

• Supervise and coordinate the daily activities of housekeeping colleagues to ensure efficient operations.
• Inspect guest rooms, corridors, and public areas to ensure that cleanliness and presentation standards are meticulously maintained.
• Assist in assigning daily tasks to housekeeping staff and monitor their work performance to guarantee operational efficiency.
• Ensure that all housekeeping supplies, linens, and equipment are properly maintained and readily available for use.
• Support room readiness for guest arrivals and coordinate closely with the Front Office team to meet guest expectations.
• Train, guide, and support housekeeping colleagues to uphold service and quality standards.
• Report any maintenance issues promptly and follow up with the relevant departments to ensure timely resolution.
• Ensure strict compliance with all hygiene, safety, and established housekeeping procedures.
• Handle guest requests and address housekeeping-related concerns in a professional and timely manner.
• Support pre-opening housekeeping preparations and ensure operational readiness for the hotel's launch.

Qualifications and Requirements

• Previous experience in housekeeping operations within the hotel industry is required.
• Supervisory or team leadership experience in a housekeeping setting is preferred.
• Good knowledge of standard housekeeping procedures, cleaning standards, and effective room inspection practices.
• Strong organizational and time management skills are essential for managing daily tasks and staff.
• A keen attention to detail and a commitment to maintaining high-quality standards are necessary.
• The ability to work effectively and efficiently in a fast-paced environment is crucial.
• Good communication and interpersonal skills are needed to interact with colleagues and guests.
• Excellent English communication skills are required for effective interaction.

Required Skills

• Proficiency in Housekeeping Procedures and Cleaning Standards.
• Expertise in Room Inspection Practices.
• Strong Organizational and Time Management Skills.
• Excellent Attention to Detail.
• Effective Communication and Interpersonal Skills.

Work Environment and Experience

This is a full-time position based in Al Ula, Saudi Arabia. The ideal candidate will have 5-10 years of relevant experience in housekeeping operations, with a preference for supervisory or team leadership experience.

About the Role

Hyatt Place Al Ula is preparing for its upcoming opening in Saudi Arabia and is seeking a dedicated Public Area & Turndown – Rooms Housekeeping colleague. As an integral part of the housekeeping team, this role is essential for maintaining high standards of cleanliness and guest comfort, contributing to the hotel's reputation for excellence from its inception. The position supports both leisure and business travelers at the new property, which will feature 215 guestrooms, two food and beverage outlets, meeting spaces, a swimming pool, and a fitness center.

Key Responsibilities

• Maintain the cleanliness and presentation of all hotel public areas, including corridors, lobbies, restrooms, and back-of-house spaces, ensuring they meet hygiene and aesthetic standards.
• Execute evening turndown service in guest rooms according to established procedures, preparing rooms for overnight occupancy.
• Refresh guest room amenities, tidy rooms, and ensure overall guest comfort during turndown service.
• Respond promptly and effectively to guest requests related to housekeeping services.
• Identify and report any maintenance issues or safety hazards to the appropriate departments in a timely manner.
• Ensure the proper handling, use, and maintenance of all cleaning equipment and chemicals.
• Replenish necessary supplies in public areas and guest floors to ensure operational readiness.
• Uphold high standards of hygiene, safety, and cleanliness across all assigned areas at all times.
• Support pre-opening housekeeping setup activities and contribute to the hotel's operational readiness for launch.

Qualifications and Requirements

• Previous experience in housekeeping, public area cleaning, or turndown service is preferred, particularly within the hotel industry.
• Good knowledge of standard cleaning procedures and housekeeping standards.
• Strong attention to detail and a commitment to maintaining high standards of cleanliness and presentation.
• Ability to work efficiently and effectively in a fast-paced environment.
• Good time management and organizational skills to manage tasks effectively.
• Physical ability to perform all cleaning and turndown duties as required.
• Good communication and teamwork skills to collaborate effectively with colleagues and other departments.
• Excellent English communication skills, both verbal and written.

Required Skills

• Housekeeping
• Public Area Cleaning
• Turndown Service
• Attention to Detail
• Cleanliness and Presentation
• Time Management
• Organizational Skills
• Communication
• Teamwork
• English Communication

Work Environment and Details

This full-time position is based at the Hyatt Place Al Ula in Saudi Arabia. The role requires 0-1 year of experience, with preference given to candidates with prior experience in housekeeping or public area cleaning within the hotel industry. The work environment is dynamic and requires individuals who can manage tasks effectively and contribute to a team.

About the Role

Hyatt Place Hotels is looking for a professional and service-oriented waiter to join its team at the Hyatt Place AlUla hotel, to support the new opening of this location. This role plays a key part in delivering an exceptional dining experience to guests, contributing to Hyatt Hotels' expansion in the region. The Hyatt Place AlUla hotel will feature 215 guest rooms, two food and beverage outlets, meeting spaces, a swimming pool, and a fitness center, serving both leisure and business travelers.

Job Responsibilities

• Welcome guests in a friendly and professional manner, creating a positive atmosphere for their dining experience.
• Present menus, clearly explain dishes and drinks, and accurately take food and beverage orders from guests.
• Serve food and beverages quickly and efficiently, adhering to all hotel service standards.
• Ensure tables are set correctly and maintained throughout the service.
• Proactively monitor guest satisfaction, respond to requests, and anticipate needs in a timely manner.
• Coordinate with kitchen and bar teams to ensure smooth and accurate order delivery.
• Handle guest complaints or inquiries professionally and empathetically, escalating issues when necessary to ensure resolution.
• Process bills and payments accurately and efficiently when required.
• Maintain the highest standards of cleanliness and organization within the restaurant and all service areas.
• Support restaurant pre-opening activities and contribute to ensuring operational readiness for a successful launch.

Qualifications and Requirements

• Previous experience as a waiter or waitress in hotels or restaurants is preferred.
• Strong customer service and hospitality skills are essential for creating a welcoming environment.
• Good knowledge of food and beverage service standards is required.
• Ability to work efficiently and effectively in a fast-paced environment.
• Strong communication and interpersonal skills are essential for interacting with guests and colleagues.
• A team-oriented approach with a consistently positive attitude is appreciated.
• Excellent attention to detail and commitment to maintaining high service standards.
• Excellent English communication skills are required.

Key Skills

• Customer Service
• Hospitality
• Food and Beverage Service Standards
• Communication
• Interpersonal Skills
• Attention to Detail
• Service Standards
• English Communication

Job Details

This job requires 0-1 year of experience. The job type is full-time. The work location is AlUla, Saudi Arabia.

About the Role

IHG Hotels & Resorts is seeking a Waiter to join the Food & Beverage team at the First Vignette Collection in Saudi Arabia, specifically at the Carlton Al Moaibed Hotel in Dammam. This role is focused on delivering dining experiences and ensuring guests feel welcomed and well-served. The position is full-time and requires 0-1 year of experience.

Key Responsibilities

• Welcome and greet guests in a warm, friendly, and professional manner.
• Present menus, explain dishes, and provide recommendations based on guest preferences.
• Take accurate food and beverage orders and communicate them clearly to the kitchen and bar teams.
• Serve food and beverages in a timely manner while maintaining high service standards.
• Check on guest satisfaction throughout the dining experience and respond to requests.
• Prepare tables before service, ensuring cleanliness, proper setup, and adherence to presentation standards.
• Clear tables after guests have finished and reset them for the next patrons.
• Handle guest bills accurately and process payments according to hotel procedures.
• Coordinate with kitchen, bar, and other hotel departments to ensure a smooth service flow.
• Follow all food safety, hygiene, and health & safety standards.
• Maintain a professional appearance and wear the hotel uniform.
• Support team members and assist with additional duties as required.

Qualifications and Requirements

• Previous experience in a restaurant, hotel, or customer service role is preferred.
• Strong communication and interpersonal skills are essential.
• A customer-focused attitude with a friendly and professional demeanor is required.
• Ability to work efficiently and effectively in a fast-paced environment.
• Flexibility to work various shifts, including evenings, weekends, and public holidays.
• Basic knowledge of food and beverage service is considered an advantage.
• Ability to stand and walk for extended periods during service shifts.
• A good command of English is necessary; proficiency in Arabic is an advantage.
• Strong teamwork skills, attention to detail, and a commitment to ensuring guest satisfaction are vital.

Required Skills

• Communication
• Interpersonal skills
• Customer-focused attitude
• Teamwork
• Attention to detail

Work Environment and Company Culture

This full-time Waiter position is based in Dammam, Eastern Province, Saudi Arabia. IHG Hotels & Resorts fosters an inclusive environment where diversity is celebrated. The company promotes a culture of trust, support, and acceptance, welcoming individuals from all backgrounds. IHG aims to provide every team member with the opportunity to belong, grow, and make a difference in a collaborative setting, with a commitment to employee wellbeing.

About the Role

Shangri-La Jeddah, located on the new Jeddah Waterfront along the Red Sea, is seeking a Housekeeping Room Attendant to join its team. This role is essential for maintaining the high standards of cleanliness and guest satisfaction characteristic of the Shangri-La experience. The Housekeeping Room Attendant will ensure guest rooms, public areas, and workspaces are kept to the highest standards of hygiene, orderliness, and presentation, following the hotel's established policies and guidelines. As part of the Shangri-La Group, Shangri-La Jeddah provides an environment where guests can create memorable experiences, featuring stylish interiors, sea views, innovative dining, and family-friendly amenities. This position offers an opportunity for individuals passionate about hospitality to advance their careers within a world-class establishment.

Key Responsibilities

• Clean a minimum of 15 guest rooms per 8-hour shift, adhering strictly to established cleaning procedures.
• Prepare rooms designated for occupancy, prioritizing tasks as instructed by management.
• Perform turndown service for guest rooms, ensuring all established procedures and standards are met.
• Immediately report any loss or damage to linen, furniture, fixtures, or equipment to the relevant departments and follow up on necessary actions.
• Transfer furniture and fixtures as required to maintain room presentation and functionality.
• Implement carpet and furniture shampooing according to established cleaning schedules, utilizing appropriate chemicals and cleaning agents while strictly adhering to proper chemical handling procedures.
• Wash windows, walls, and ceilings, observing all procedures and standards for both cleanliness and safety.
• Conduct daily checks of light fixtures in assigned restrooms and lockers to ensure cleanliness and condition.
• Clean walls, mirrors, and lighting in accordance with established cleanliness and hygiene standards and procedures.
• Clean and scrub sinks and toilet bowls, ensuring adherence to all cleanliness and hygiene standards and procedures.

Qualifications and Requirements

• Previous experience as a room attendant in a five-star hotel is preferred.
• Must be physically fit to perform the duties of the role.
• Willingness to work on extended duty hours as required by operational needs.

Required Skills

• Proficiency in room attendant duties and cleaning techniques.
• Physical stamina and ability to meet the demands of the role.
• Flexibility and willingness to work extended hours.

Work Environment and Details

This is a full-time position for a Housekeeping Room Attendant at Shangri-La Group in Jeddah, Makkah, Saudi Arabia. The role requires 0-1 year of experience. The position involves working in a dynamic hotel environment focused on delivering exceptional guest experiences.

About the Role

Delta Hotels and Resorts is seeking a dedicated Housekeeping Aide to join their team in Jiddah, Makkah, Saudi Arabia. This full-time, non-management position is essential for maintaining the high standards of cleanliness and guest satisfaction expected by the brand. The Housekeeping Aide will play a key role in ensuring that public areas and guest rooms are kept immaculate and welcoming.

This role provides an opportunity for individuals with 0-1 years of experience to begin a career in the hospitality industry. The position involves working as part of a team committed to providing exceptional service and upholding company values.

Key Responsibilities

• Respond promptly and efficiently to requests from guests and other hotel departments.
• Identify and report any preventative or other maintenance issues observed in public areas or guest rooms to the appropriate personnel.
• Properly place and remove caution signs as needed.
• Contact other departments directly to arrange for urgent repairs to ensure minimal disruption.
• Deliver guest requests to rooms and assist with setting up furniture items as requested.
• Remove items from hallways, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash, and transport them to designated service areas.
• Clean, maintain, and properly store all cleaning equipment used.
• Adhere to all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries immediately.
• Complete all required safety training and certifications.
• Properly store flammable materials in designated areas.
• Ensure uniform and personal appearance are always clean and professional, meeting company standards.
• Maintain the confidentiality of proprietary hotel information.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs, assisting individuals with disabilities when necessary.
• Thank guests with genuine appreciation for their patronage.
• Speak with others using clear and professional language.
• Support team members to achieve common goals and contribute to a collaborative work environment.
• Ensure adherence to quality expectations and standards in all tasks performed.
• Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance, and in excess of 55 pounds with assistance.
• Push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Visually inspect tools, equipment, or machines to identify any defects.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces as required by the job.
• Move up and down a ladder safely.
• Stand, sit, kneel, or walk for an extended period across an entire work shift.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• 0-1 years of experience in a similar role is preferred.
• Ability to perform all physical demands of the job, including lifting, carrying, pushing, pulling, and maintaining stamina for extended periods.
• Proficiency in fine motor skills and hand-eye coordination for manipulating objects.
• Willingness to work in the Makkah region and perform duties to the best of your ability.
• Commitment to becoming a valuable member of a world-class team.

Required Skills

• Guest Service
• Maintenance Reporting
• Cleaning Equipment Maintenance
• Adherence to Company Policies and Procedures
• Following Safety and Security Procedures
• Maintaining Uniform and Personal Appearance Standards
• Confidentiality
• Customer Service Excellence
• Teamwork and Collaboration
• Quality Assurance
• Physical Strength for Lifting and Carrying
• Ability to Push and Pull Equipment
• Physical Stamina
• Fine Motor Skills
• Hand-Eye Coordination

Work Environment and Location

This is a full-time, non-management position located in Jiddah, Makkah, Saudi Arabia. The role requires adherence to company standards and procedures, including maintaining a clean and professional appearance. Marriott International is an equal opportunity employer committed to diversity and inclusion.

About the Role

Delta Hotels and Resorts is looking for a motivated Housekeeping Services Coordinator to join their team in Jeddah, Makkah, Saudi Arabia. This is a full-time, non-management position, offering an opportunity for individuals with 0-1 years of experience to contribute to a seamless guest experience. As a Housekeeping Services Coordinator, you will play a vital role in maintaining the cleanliness and orderliness of public areas and guest rooms, ensuring guest satisfaction and operational efficiency. We are part of Marriott International, committed to providing the essentials that modern travelers need, with a focus on purposeful service and attention to detail. We are an equal opportunity employer, committed to not discriminating on any protected basis.

Key Tasks and Responsibilities

• Immediate and effective response to requests from guests and other hotel departments.
• Identify and report any preventive maintenance or other issues observed in public areas or guest rooms to the relevant staff.
• Place warning signs as necessary to ensure the safety of guests and staff.
• Direct communication with other departments to arrange urgent repairs when needed.
• Fulfill guest requests and assist with furniture setup in guest rooms as requested.
• Remove items from corridors, including debris, room service trays for food and beverages, unread newspapers, soiled linens, and trash placed near housekeeping carts, and transport them to designated service areas.
• Clean, maintain, and properly store all cleaning equipment.
• Adhere to all company, safety, and security policies and procedures.
• Immediately report any maintenance issues, safety hazards, accidents, or injuries.
• Complete all required safety training and certifications.
• Properly store flammable materials according to safety guidelines.
• Ensure that uniforms and personal appearance are consistently clean and professional.
• Maintain the confidentiality of proprietary hotel information.
• Welcome and acknowledge guests in accordance with company standards.
• Anticipate and meet guest service needs, demonstrating a proactive approach to service.
• Assist individuals with disabilities, ensuring their needs are met with respect and efficiency.
• Thank guests with genuine appreciation for their loyalty.
• Speak with others using clear and professional language.
• Support team members to achieve common goals and contribute to a collaborative work environment.
• Ensure adherence to quality expectations and standards in all completed tasks.

Qualifications and Requirements

• The applicant must be a Saudi national.
• 0-1 years of experience in a related role.

Required Skills

• Proficiency in housekeeping and laundry service procedures and standards.
• Ability to identify and report maintenance issues.
• Strong customer service skills, with a focus on guest satisfaction.
• Effective teamwork and collaboration abilities.
• Clear and professional communication skills.
• Problem-solving capabilities to address guest and operational challenges.
• Physical ability to perform tasks including moving, lifting, carrying, and placing objects weighing up to 55 pounds without assistance, and over 55 pounds with assistance.
• Ability to push and pull a loaded housekeeping cart and other work-related machinery over inclines and uneven surfaces.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Visual inspection skills for tools, equipment, or machinery to identify defects.
• Dexterity in grasping, turning, and manipulating objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Ability to move through tight, enclosed, or elevated spaces.
• Willingness and ability to move up and down a ladder.
• Ability to stand, sit, squat, or walk for extended periods throughout the shift.

Additional Job Information

Job Category: Housekeeping & Laundry Services.

Location: 3243 Al Salam Street, Jeddah, Makkah, Saudi Arabia, 23613.

Cities: Jeddah, Makkah.

Work Type: Full-time.

Position Type: Non-management.

Perform other reasonable job duties as requested by supervisors.

• Oversee daily workflow of the Butler office and ensure service standards are maintained.
• Manage departmental inventory control tasks including purchase orders and coding invoices.
• Handle all shipping and receiving for Owners, Guests, and Colleagues.
• Provide administrative support to the Butler department.
• Communicate effectively with all departments to relay updates and changes.
• Address guest concerns promptly and log necessary notifications for departments.
• Collaborate with Maintenance for necessary repairs.
• Balance operational, administrative, and colleague needs while adhering to policies and safety standards.

• Proficient in English (verbal and written) is required.
• Bachelor's degree from an accredited university is preferred.
• Experience with Hotel Property Management Systems is an asset.
• Strong organizational and supervisory skills.
• Effective problem-solving abilities in high-stress situations.
• Detail-oriented, capable of working independently with efficiency.

About the Housekeeping Supervisor Role

Shangri-La Jeddah is seeking a dedicated Housekeeping Supervisor to join its team. This role is essential for maintaining the hotel's high standards of cleanliness, orderliness, and aesthetic appeal. Reporting to the Executive Housekeeper and SM-Housekeeping, the Housekeeping Supervisor will contribute to the daily operations of the Housekeeping department and the overall guest experience at this luxury property located on the Jeddah Waterfront along the Red Sea.

Key Responsibilities

• Record and note items requiring repair, ensuring follow-up actions are taken.
• Submit recommendations for painting, repair, furnishing, and equipment relocation to the Executive Housekeeper.
• Coordinate with the Engineering department for necessary repairs and maintenance, and follow up on work orders.
• Follow up on and re-check areas that have not been attended to within the acceptable timeframe.
• Ensure all equipment and assigned areas are cleaned to the required standards.
• Ensure compliance with grooming standards as documented in the Employee Handbook.
• Assist in housekeeping coordination functions, such as communication, as needed and where workload permits.
• Draft or assist in drafting the housekeeping duty roster by providing information on peak periods up to three days in advance, ensuring daily updates.

Qualifications and Experience

• Previous experience as a Housekeeping Supervisor in a five-star hotel is required.
• Willingness to work on extended duty hours.
• 2-5 years of experience is required.

Required Skills

• High proficiency in both written and verbal English.
• Computer Skills.
• Effective Training skills.

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. Shangri-La Jeddah is a new luxury hotel featuring 203 rooms and suites, 17 luxury serviced apartments, and 116 privately owned Burj Assila Residences, alongside four restaurants and lounges.

Company Overview

Shangri-La Group values a workplace that supports self-realization and personal growth, offering structured learning and development pathways with opportunities for advancement. The company provides competitive benefits, recognition programs, and colleague perks, fostering an inclusive, respectful, and secure environment where diversity is valued and everyone can thrive. Applications from all qualified candidates are welcomed, and all information provided will be treated confidentially and used solely for recruitment purposes. Only successful candidates will be contacted.

About the Role

Narcissus Hotel and Residence in Jeddah is seeking a dedicated Food Server to join its team. This full-time, on-site position is integral to delivering the brand's promise of authentic Arabian heritage combined with refined, modern service standards. The Food Server will be responsible for providing attentive and professional service across the hotel's dining venues, ensuring a memorable guest experience that aligns with Saudi Arabia's growing tourism ambitions. As a Food Server, you will be the face of our dining experience, interacting directly with guests and contributing to the elegant atmosphere that Narcissus Hotels & Resorts is known for. This role requires a commitment to service excellence, attention to detail, and a proactive approach to guest satisfaction.

Key Responsibilities

• Greet guests warmly upon arrival at dining venues.
• Present menus to guests and provide detailed descriptions of food and beverage offerings.
• Take guest orders accurately and efficiently.
• Serve food and beverages to guests in a timely and courteous manner.
• Set up dining tables with appropriate tableware and accompaniments.
• Clear tables promptly after guests have finished their meals.
• Maintain the cleanliness and organization of the dining area.
• Coordinate effectively with kitchen staff to ensure orders are prepared correctly and delivered promptly.
• Respond to guest inquiries and provide information about menu items and hotel services.
• Accommodate special guest requests whenever possible.
• Resolve basic guest service issues or escalate them to the appropriate management when necessary.
• Adhere strictly to all food safety and hygiene standards.
• Follow established hotel service procedures and standards.
• Support colleagues during peak service periods and special events to ensure seamless operations.

Qualifications and Requirements

• Strong guest-facing skills, including excellent Customer Service and Communication abilities.
• Ability to interact professionally and respectfully with a diverse range of guests and team members.
• Knowledge of Food & Beverage offerings and Food Service operations.
• Familiarity with serving standards and basic food handling and hygiene practices.
• A basic understanding of cooking or kitchen operations to facilitate effective communication with culinary teams and accurate menu descriptions.
• Previous experience in hospitality, restaurants, or hotels is preferred, particularly in luxury or high-end service environments.
• Ability to work flexible hours, including weekends, holidays, and various shifts.
• Capacity to stand and move for extended periods throughout the workday.
• A keen Attention to Detail, demonstrating reliability and a commitment to high-quality service.
• A team-oriented mindset, willing to collaborate with colleagues to achieve service goals.
• Basic English communication skills are essential.
• Saudi Nationality only.
• Fresh graduates are preferred for this role.

Required Skills

• Customer Service
• Communication
• Food & Beverage Knowledge
• Food Service Operations
• Food Handling
• Hygiene Practices
• Kitchen Operations Understanding
• Attention to Detail
• Reliability
• Teamwork

Work Environment and Details

This is a full-time, on-site position based at the Narcissus Hotel and Residence in Jeddah, Makkah, Saudi Arabia. The role requires the ability to work flexible hours, including weekends, holidays, and various shifts, and involves standing and moving for extended periods throughout the workday. Experience of 0-1 year is preferred, with fresh graduates being ideal candidates.

A game operator is required to work in an entertainment center, where they will be responsible for operating electronic and mechanical games and ensuring the safety of visitors during use. The position requires monitoring the workflow in the gaming area, providing assistance and guidance to customers, and ensuring the cleanliness and orderliness of the designated area. The ideal candidate should have good communication skills, the ability to interact with children and families, and adherence to the required safety and security standards.

• Manage guest queries and serve beverages following guidelines.
• Ensure a comprehensive knowledge of the menu and products.
• Maintain adequate stock levels at all stations.
• Follow reporting procedures for any issues that arise.
• Deliver food and beverage orders promptly and ensure quality standards.
• Adhere to grooming standards and hotel policies.
• Comply with security, fire regulations, and health and safety legislation.

• A positive attitude and strong communication skills.
• A commitment to high-level customer service.
• Flexibility in responding to varied work situations.
• Ability to work independently as well as in a team.

• Experience in the Food and Beverage industry.
• Previous cash handling experience.
• Knowledge of Food Hygiene Regulations.

At Hilton, we pride ourselves on creating exceptional experiences not only for our guests but also for our team members. Join us and enjoy benefits like travel perks, paid parental leave, mental health resources, and more. Grow your career with us and be part of a warm and welcoming environment.

About the Role

The Ritz-Carlton Hotel Company, *** is seeking a dedicated F&B Service Expert (Local) to join their team in Jeddah, Makkah, Saudi Arabia. This full-time, non-management position is focused on creating memorable and unique guest experiences, going beyond simply serving food and drinks. As a Guest Service Expert, you will be instrumental in delivering a wide range of services to ensure guests thoroughly enjoy their dining experience. This role is an opportunity to be part of a globally recognized luxury hospitality brand that prides itself on delivering excellence and setting the standard for rare and special luxury service.

At The Ritz-Carlton, the "Gold Standards" form the foundation of daily operations, guiding the team to achieve excellence. You will learn and exemplify these standards, including the Employee Promise, Credo, and Service Values. Joining The Ritz-Carlton means becoming part of a portfolio of brands within Marriott International, offering a chance to do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself.

Key Responsibilities

• Taking initiative to deliver a wide range of services to ensure guests enjoy their meals.
• Setting tables to prepare for guest service.
• Communicating effectively with the kitchen staff regarding orders and guest needs.
• Interacting with guests in a professional and engaging manner.
• Serving guests with food and beverages.
• Cleaning work areas and maintaining supplies to ensure a hygienic environment.
• Ensuring all transactions feel like a seamless part of the guest experience.
• Upholding quality standards in all aspects of service.
• Maintaining a professional uniform, personal appearance, and communication style.
• Creating a safe workplace for all associates and guests.
• Following all company policies and procedures.

Qualifications and Requirements

• High school diploma or *** equivalent is preferred.
• At least 1 year of related work experience is preferred.
• No supervisory experience is required.
• No specific licenses or certifications are required.
• Ability to stand, sit, or walk for extended periods.
• Ability to move over sloping, uneven, or slippery surfaces.
• Ability to read and visually verify menu information.
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Required Skills

• Guest Service
• Communication
• Teamwork
• Problem-solving

Work Environment and Location

This is a full-time, non-management position located in Jeddah, Saudi Arabia. The role is not remote. The specific location is Al Hamra District, Southern Corniche, Jeddah, Saudi Arabia, 21493, within the Makkah region.

Marriott International is committed to being an equal opportunity employer. They value and celebrate the unique backgrounds of associates and foster an environment of inclusion, recognizing that diversity is a strength. They are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

• Handle guests’ inquiries courteously and efficiently, and report any complaints to supervisors for immediate resolution.
• Maintain high standards of personal hygiene and grooming.
• Ensure that guests have an enjoyable and expertly served dining experience by adhering to the outlet’s sequence of service.
• Assist guests by providing detailed information about menu items, including preparation, ingredients, and cooking methods.
• Prepare dining tables, setting up items such as linens, silverware, and glassware, and escort guests to their tables.

• Strong communication and interpersonal skills.
• Higher Secondary School certificate.
• Previous experience as a Waiter, preferably in the hospitality sector.
• Ability to adapt and appreciate cultural diversity.
• Strong multitasking abilities and ability to work well under pressure.