Guest House Keeper Jobs in Saudi Arabia

About the Role

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, is seeking a Waiter to join the Food & Beverage Department at the Jumeirah Jabal Omar Makkah hotel. This role contributes to creating distinctive experiences for guests in Makkah.

The Jumeirah Jabal Omar Makkah hotel, located near Masjid Al Haram, offers comfort and Arabian hospitality. As a Waiter, you will be instrumental in ensuring guests receive an exceptional dining experience that aligns with the Jumeirah brand standards.

Key Responsibilities

• Address guest inquiries courteously and efficiently, contributing to a positive initial impression.
• Report guest complaints or issues to supervisors when immediate resolution is not possible, and ensure follow-up to achieve guest satisfaction.
• Maintain high standards of personal hygiene and grooming.
• Ensure guests enjoy a pleasant and well-served dining experience by adhering to the outlet's service sequence.
• Provide guests with detailed explanations of menu items, including ingredients and preparation methods.
• Prepare tables for service, ensuring all necessary items such as linens, silverware, and glassware are correctly set.
• Escort guests to their tables in a professional and welcoming manner.

Qualifications and Requirements

• Higher Secondary School certificate.
• Previous experience in a similar Waiter role, preferably within the hospitality industry.

Required Skills

• Strong communication and interpersonal skills for effective guest and colleague interaction.
• Adaptability and an appreciation for cultural diversity, important in a global hospitality environment.
• Ability to multitask effectively and perform under pressure to maintain service standards during busy periods.

Work Environment and Compensation

This is a full-time position based in Makkah, Saudi Arabia. The role offers a salary paid in Saudi Riyals (SAR), along with F&B benefits, reduced hotel rates across Jumeirah properties, leave and healthcare packages, and flights home.

About the Role

Narcissus Hotel and Residence in Jeddah is seeking a dedicated Food Server to join its team. This full-time, on-site position is integral to delivering the brand's promise of authentic Arabian heritage combined with refined, modern service standards. The Food Server will be responsible for providing attentive and professional service across the hotel's dining venues, ensuring a memorable guest experience that aligns with Saudi Arabia's growing tourism ambitions. As a Food Server, you will be the face of our dining experience, interacting directly with guests and contributing to the elegant atmosphere that Narcissus Hotels & Resorts is known for. This role requires a commitment to service excellence, attention to detail, and a proactive approach to guest satisfaction.

Key Responsibilities

• Greet guests warmly upon arrival at dining venues.
• Present menus to guests and provide detailed descriptions of food and beverage offerings.
• Take guest orders accurately and efficiently.
• Serve food and beverages to guests in a timely and courteous manner.
• Set up dining tables with appropriate tableware and accompaniments.
• Clear tables promptly after guests have finished their meals.
• Maintain the cleanliness and organization of the dining area.
• Coordinate effectively with kitchen staff to ensure orders are prepared correctly and delivered promptly.
• Respond to guest inquiries and provide information about menu items and hotel services.
• Accommodate special guest requests whenever possible.
• Resolve basic guest service issues or escalate them to the appropriate management when necessary.
• Adhere strictly to all food safety and hygiene standards.
• Follow established hotel service procedures and standards.
• Support colleagues during peak service periods and special events to ensure seamless operations.

Qualifications and Requirements

• Strong guest-facing skills, including excellent Customer Service and Communication abilities.
• Ability to interact professionally and respectfully with a diverse range of guests and team members.
• Knowledge of Food & Beverage offerings and Food Service operations.
• Familiarity with serving standards and basic food handling and hygiene practices.
• A basic understanding of cooking or kitchen operations to facilitate effective communication with culinary teams and accurate menu descriptions.
• Previous experience in hospitality, restaurants, or hotels is preferred, particularly in luxury or high-end service environments.
• Ability to work flexible hours, including weekends, holidays, and various shifts.
• Capacity to stand and move for extended periods throughout the workday.
• A keen Attention to Detail, demonstrating reliability and a commitment to high-quality service.
• A team-oriented mindset, willing to collaborate with colleagues to achieve service goals.
• Basic English communication skills are essential.
• Saudi Nationality only.
• Fresh graduates are preferred for this role.

Required Skills

• Customer Service
• Communication
• Food & Beverage Knowledge
• Food Service Operations
• Food Handling
• Hygiene Practices
• Kitchen Operations Understanding
• Attention to Detail
• Reliability
• Teamwork

Work Environment and Details

This is a full-time, on-site position based at the Narcissus Hotel and Residence in Jeddah, Makkah, Saudi Arabia. The role requires the ability to work flexible hours, including weekends, holidays, and various shifts, and involves standing and moving for extended periods throughout the workday. Experience of 0-1 year is preferred, with fresh graduates being ideal candidates.

Join the Accor family as a Waiter/Waitress through our Tamayyaz Nationalization Program!
If you are a Saudi National looking to start your career in the hospitality industry, this is the perfect opportunity for you. The Tamayyaz Program is designed to enhance your skills and knowledge within the hospitality field, providing hands-on training and classroom learning.

About the Role:

• As a Waiter/Waitress, you will report to the Food & Beverage Supervisor and be responsible for the timely setup of assigned outlets according to meal settings.
• You will interact with guests, helping them with menu choices, taking orders, and ensuring a high-quality dining experience.
• Regular training sessions will be provided to enhance your guest care, product knowledge, and grooming standards.
• Maintain cleanliness and ensure all equipment is in good working condition.

Key Responsibilities:

• Assist in the smooth operation of the food and beverage outlet.
• Ensure proper grooming and appearance while on duty.
• Communicate effectively with both guests and colleagues.
• Handle all guest interactions with a friendly and professional demeanor.
• Participate in training and development activities.

Qualifications:

• Saudi Nationals only.
• Open to candidates with little to no work experience.
• Basic English skills are required.
• A strong passion for the hospitality industry.
• Excellent interpersonal skills and a collaborative attitude.

Join us at Accor, where every chapter of your career story becomes yours to write. Be part of a diverse team that values innovation and creativity in the hospitality industry.

Exceptional Hospitality Starts with You

As a Head Waiter at Hilton, you will be the heart of our service, ensuring guests enjoy a friendly and efficient dining experience. Your role is key in delivering an excellent guest experience while maintaining the highest standards of service.

Key Responsibilities:

• Manage guest queries and serve beverages following guidelines.
• Ensure a comprehensive knowledge of the menu and products.
• Maintain adequate stock levels at all stations.
• Follow reporting procedures for any issues that arise.
• Deliver food and beverage orders promptly and ensure quality standards.
• Adhere to grooming standards and hotel policies.
• Comply with security, fire regulations, and health and safety legislation.

What You'll Bring:

• A positive attitude and strong communication skills.
• A commitment to high-level customer service.
• Flexibility in responding to varied work situations.
• Ability to work independently as well as in a team.

Preferred Qualifications:

• Experience in the Food and Beverage industry.
• Previous cash handling experience.
• Knowledge of Food Hygiene Regulations.

Why Join Hilton?

At Hilton, we pride ourselves on creating exceptional experiences not only for our guests but also for our team members. Join us and enjoy benefits like travel perks, paid parental leave, mental health resources, and more. Grow your career with us and be part of a warm and welcoming environment.

Join Our Team as a Waiter/Waitress at Rotana Hotels!
Are you a dynamic and self-motivated Food & Beverage professional looking to advance your career? At Rotana Hotels, we are seeking dedicated individuals to provide top-notch service to our guests, ensuring memorable dining experiences.

Key Responsibilities:

• Perform all necessary tasks to service food and beverage according to the hotel’s performance standards.
• Greet and seat customers in a professional, discreet, and personalized manner.
• Acquire in-depth knowledge of the food and beverage menu to assist and advise guests effectively.
• Monitor the quality of food & beverage served consistently.
• Practice good customer relations and attend to complaints or queries satisfactorily.
• Maintain hygiene and cleanliness standards in the outlet and upkeep service equipment.
• Handle all service preparations before, during, and after service.
• Ensure minimal wastage, breakage, and spoilage.
• Utilize up-selling techniques to exceed guest expectations and increase revenue.

Qualifications:
The ideal candidate should have a diploma or degree in hospitality or vocational training in food & beverage, along with previous experience as a Waiter/Waitress in a high-volume restaurant. A good command of English and essential skills such as guest service and interpersonal skills are required.

Core Competencies:

• Adaptability
• Customer Focus
• Recognizing Differences
• Taking Responsibility
• Teamwork
• Understanding the Job

Join us at Rotana Hotels and be part of a team that values exceptional service. If you’re interested in this opportunity, please apply through our online application portal.

Join Jumeirah Group as a Waiter in the Food & Beverage Department!

Jumeirah, a global leader in luxury hospitality, is excited to announce an opportunity for a Waiter at the Jumeirah Jabal Omar Hotel, located just minutes from Masjid Al Haram in Makkah. We pride ourselves on providing exceptional dining experiences, and you will play a vital role in achieving this goal.

Key Responsibilities:

• Handle guests’ inquiries courteously and efficiently, and report any complaints to supervisors for immediate resolution.
• Maintain high standards of personal hygiene and grooming.
• Ensure that guests have an enjoyable and expertly served dining experience by adhering to the outlet’s sequence of service.
• Assist guests by providing detailed information about menu items, including preparation, ingredients, and cooking methods.
• Prepare dining tables, setting up items such as linens, silverware, and glassware, and escort guests to their tables.

Qualifications:

• Strong communication and interpersonal skills.
• Higher Secondary School certificate.
• Previous experience as a Waiter, preferably in the hospitality sector.
• Ability to adapt and appreciate cultural diversity.
• Strong multitasking abilities and ability to work well under pressure.

Benefits:
We offer an attractive salary and comprehensive benefits package which includes generous food and beverage benefits, reduced hotel rates globally, excellent leave and healthcare packages, return flights home, and various employee benefits ensuring a rewarding career with one of the most luxurious brands.

About the Role

The Ritz-Carlton Hotel Company, *** is seeking a dedicated F&B Service Expert (Local) to join their team in Jeddah, Makkah, Saudi Arabia. This full-time, non-management position is focused on creating memorable and unique guest experiences, going beyond simply serving food and drinks. As a Guest Service Expert, you will be instrumental in delivering a wide range of services to ensure guests thoroughly enjoy their dining experience. This role is an opportunity to be part of a globally recognized luxury hospitality brand that prides itself on delivering excellence and setting the standard for rare and special luxury service.

At The Ritz-Carlton, the "Gold Standards" form the foundation of daily operations, guiding the team to achieve excellence. You will learn and exemplify these standards, including the Employee Promise, Credo, and Service Values. Joining The Ritz-Carlton means becoming part of a portfolio of brands within Marriott International, offering a chance to do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself.

Key Responsibilities

• Taking initiative to deliver a wide range of services to ensure guests enjoy their meals.
• Setting tables to prepare for guest service.
• Communicating effectively with the kitchen staff regarding orders and guest needs.
• Interacting with guests in a professional and engaging manner.
• Serving guests with food and beverages.
• Cleaning work areas and maintaining supplies to ensure a hygienic environment.
• Ensuring all transactions feel like a seamless part of the guest experience.
• Upholding quality standards in all aspects of service.
• Maintaining a professional uniform, personal appearance, and communication style.
• Creating a safe workplace for all associates and guests.
• Following all company policies and procedures.

Qualifications and Requirements

• High school diploma or *** equivalent is preferred.
• At least 1 year of related work experience is preferred.
• No supervisory experience is required.
• No specific licenses or certifications are required.
• Ability to stand, sit, or walk for extended periods.
• Ability to move over sloping, uneven, or slippery surfaces.
• Ability to read and visually verify menu information.
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Required Skills

• Guest Service
• Communication
• Teamwork
• Problem-solving

Work Environment and Location

This is a full-time, non-management position located in Jeddah, Saudi Arabia. The role is not remote. The specific location is Al Hamra District, Southern Corniche, Jeddah, Saudi Arabia, 21493, within the Makkah region.

Marriott International is committed to being an equal opportunity employer. They value and celebrate the unique backgrounds of associates and foster an environment of inclusion, recognizing that diversity is a strength. They are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Housekeeping Storekeeper Role

Marriott International is seeking a dedicated and organized Housekeeping Storekeeper to join their team in Makkah, Saudi Arabia. This full-time, non-management position is essential for the smooth operation of the housekeeping department. The role involves managing inventory, receiving and storing supplies, and maintaining a clean and safe storage environment. The ideal candidate will be detail-oriented, possess strong organizational skills, and be committed to upholding Marriott's high standards of hospitality.

Key Responsibilities

• Receive and stage merchandise by department, ensuring accurate inventory counts.
• Mark merchandise appropriately for placement within the facility.
• Deliver received merchandise to the appropriate departments.
• Stack received merchandise neatly on pallets or carts.
• Complete requisition forms for necessary inventory and supplies.
• Notify the manager or supervisor of low stock levels in a timely manner to prevent shortages.
• Receive deliveries, ensuring all items are accounted for and in good condition.
• Store perishable items properly to maintain freshness and quality.
• Rotate stock to ensure older items are used before newer ones.
• Inspect deliveries for any damage, verifying freshness, cleanliness, consistency, and quality throughout case lots.
• Refuse the acceptance of any damaged, unacceptable, or incorrect items.
• Adhere to all food safety and handling policies and procedures in food-related areas.
• Organize, clean, and sanitize all refrigerators, freezers, floors, food equipment, and drains.
• Remove empty pallets, cardboard, and trash, placing them in designated storage areas.
• Report any accidents, injuries, or unsafe working conditions to the manager immediately.
• Complete all required safety training and certifications.
• Follow all company policies and procedures diligently.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary company information.
• Protect company assets through careful handling and storage.
• Speak to guests and co-workers using clear, appropriate, and professional language.
• Develop and maintain positive working relationships with colleagues and support the team to achieve common goals.
• Comply with all quality assurance expectations and standards.

Qualifications and Requirements

While a high school diploma or *** equivalent is preferred, no specific related work experience, supervisory experience, licenses, or certifications are required for this role. The position is suitable for individuals seeking an entry-level opportunity in inventory management within the hospitality sector.

Essential Skills and Abilities

• Inventory Management
• Stock Rotation
• Food Safety and Handling
• Cleaning and Sanitation
• Effective Communication
• Teamwork and Collaboration
• Quality Assurance
• Physical Stamina and Strength
• Fine Motor Skills and Hand-Eye Coordination

Work Environment and Physical Demands

This is a full-time, non-management position located in Makkah, Saudi Arabia. The role requires the ability to read and visually verify information in various formats, including small print. Candidates must be able to stand, sit, or walk for extended periods or for an entire work shift. Physical tasks include moving, lifting, carrying, pushing, and pulling objects weighing less than or equal to 50 pounds without assistance. The role also involves grasping, turning, and manipulating objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Movement may occur through narrow, confined, or elevated spaces, and over sloping, uneven, or slippery surfaces, as well as up and down stairs and service ramps. Performing other reasonable job duties as requested by Supervisors is also part of the role.

About the Role

The Ritz-Carlton Hotel Company, *** is seeking an F&B Service Expert (Dry) to join its team in Jeddah, Makkah, Saudi Arabia. This full-time, non-management position focuses on contributing to memorable guest experiences by delivering a wide range of services within the food and beverage department. The role is integral to ensuring guests thoroughly enjoy their dining experience and that every transaction is a positive part of their overall visit.

The company is committed to fostering a safe workplace, adhering to policies and procedures, upholding stringent quality standards, and maintaining professional presentation and communication. This position requires individuals who are proactive, possess a strong work ethic, and are dedicated to delivering exceptional service as part of a renowned global hospitality brand.

Key Responsibilities

• Deliver a wide range of services to ensure guests enjoy their meals and overall dining experience.
• Initiate and execute tasks to enhance the guest experience in food and beverage service.
• Set tables and prepare dining areas for service.
• Communicate effectively with kitchen staff to ensure smooth service flow.
• Interact with guests, take orders, and serve food and beverages.
• Maintain cleanliness of work areas, equipment, and supplies.
• Ensure all guest interactions are professional and contribute positively to their experience.
• Uphold the company's high standards of quality in all aspects of service.
• Maintain a professional uniform and personal appearance.
• Ensure professional communication with guests and colleagues.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• At least 1 year of related work experience is preferred.
• No supervisory experience is required for this role.
• No specific licenses or certifications are required.
• Must be able to stand, sit, or walk for extended periods.
• Must be able to move over sloping, uneven, or slippery surfaces.
• Must be able to read and visually verify information, including menus.
• Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance, and 50 pounds with assistance.
• Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Required Skills

• Exceptional Guest Service skills.
• Proficiency in Food and Beverage Service.
• Strong Communication abilities.
• Effective Teamwork and collaboration.
• Aptitude for Problem-solving.

Work Environment and Location

This is a full-time, non-management position located in Jeddah, Makkah, Saudi Arabia. The role is not remote. The specific location is Al Hamra District, Southern Corniche, Jeddah, Saudi Arabia, 21493.

Marriott International is an equal opportunity employer committed to creating an inclusive environment. The company is dedicated to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

Hilton is seeking an Assistant Chief Steward to join its team in Makkah, Saudi Arabia. This full-time position is integral to maintaining high standards of cleanliness and operational efficiency within the Back of House areas. The role contributes to delivering exceptional hospitality by ensuring immaculate kitchen and dining environments.

Key Responsibilities

• Supervise Stewards, ensuring high standards of performance and conduct.
• Support team members through training and development initiatives.
• Coordinate daily pot-wash and dish wash responsibilities for smooth operations.
• Ensure Back of House areas are maintained to the highest cleanliness standards and that all cleaning schedules are strictly followed and completed.
• Observe and enforce Health, Hygiene, and Safety guidelines, particularly when handling hazardous substances, and comply with all aspects of Health and Safety requirements.
• Report any faults, misused, or damaged equipment issues promptly to the Managers, Executive Chef, and/or Chief Engineering.
• Ensure the correct Personal Protective Equipment (PPE) is in place and that all related guidelines are adhered to by the team.
• Ensure machinery is operated properly, efficiently, safely, and in accordance with the hotel's Health and Safety Manual.
• Assist in the location, movement, and storage of operational equipment.
• Assist in conducting stock takes of equipment and other items as required.
• Ensure all team members adhere to all Health and Safety and Hygiene Regulations.
• Carry out any other reasonable task set by the Hotel's Management.

Required Attributes

• A passion for spreading the light and warmth of Hospitality.
• Demonstrated Integrity and a commitment to always doing the right thing.
• Proven Leadership capabilities.
• A strong belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability for responsibilities.
• A focus on the Now, bringing urgency and discipline to every moment.

Skills and Competencies

• Hospitality
• Integrity
• Leadership
• Teamwork
• Ownership
• Adherence to Health, Hygiene and Safety guidelines
• Understanding of Health and Safety requirements
• Proper use of Personal Protective Equipment (PPE)

Role Details

This is a full-time position for an Assistant Chief Steward at Hilton in Makkah, Saudi Arabia. The role requires 5-10 years of experience. Hilton is recognized for its award-winning culture and commitment to team member well-being, offering support through various life moments with benefits that may vary by location and employment terms.

About the Role

Rotana Hotels is seeking a Linen Room Supervisor to join the Housekeeping team in Mecca, Saudi Arabia. This role is essential for maintaining high standards of cleanliness and operational efficiency in the hotel's linen and uniform management. The supervisor will lead a team of Linen Room Attendants, contributing to guest experiences through attention to detail and problem-solving.

This is a full-time position within a multi-cultural environment. The ideal candidate will be dedicated to delivering exceptional service and capable of providing solutions to meet operational needs.

Key Responsibilities

• Receive, record, and sort clean uniforms from the laundry, arranging them neatly on shelves and racks.
• Issue linen to Food & Beverage outlets according to established requisitions.
• Issue uniforms to all employees and maintain accurate uniform records.
• Inspect all uniforms for necessary mending, such as loose buttons or hems, and arrange for repairs.
• Maintain a consistently clean and tidy linen room, reporting any damaged linen or uniforms promptly.
• Ensure proper storage and accurate recording of all linen and uniforms.
• Report to superiors regarding any uniforms that require discarding or replenishment.
• Adhere to and ensure the correct procedure is followed when discarding linen or uniforms.
• Prepare all uniforms to be ready for special events and seasonal occasions.

Qualifications and Requirements

• Diploma or vocational training in hospitality.
• Previous minor supervisory experience within a hotel Housekeeping Department.
• Good command of written and spoken English communication skills.
• Strong interpersonal and problem-solving abilities.
• Computer literacy.
• Previous experience with Opera (PMS) is an advantage.
• A friendly, caring demeanor with good cross-cultural sensitivity.
• A strong concern for quality and an eye for detail.
• Ability to work well under pressure in a fast-paced environment.
• Enjoyment of working with multi-cultural teams and guests.

Required Skills

• Guest Focused
• Customer Service
• Creative Solutions
• Cleanliness Standards
• Record Keeping
• Mending
• Tidiness
• Storage Procedures
• Discarding Procedures
• Event Preparation
• Hospitality
• Supervisory Experience
• Written Communication
• Spoken Communication
• Interpersonal Skills
• Problem Solving
• Computer Literacy
• Opera (PMS)
• Cross-cultural Sensitivity
• Concern for Quality
• Eye for Detail
• Working Under Pressure
• Fast-paced Environment
• Multi-cultural Teamwork

Work Environment and Location

This is a full-time position for a Linen Room Supervisor at Rotana Hotels, located in Mecca, Saudi Arabia. The role operates within a fast-paced, multi-cultural environment, requiring collaboration with diverse teams and guests.

Join Accor as a Housekeeping Floor Supervisor! We are seeking a dedicated and detail-oriented professional to oversee our housekeeping operations. Your role will involve supervising the daily activities of Room Attendants and ensuring we meet the luxury standards of Sofitel.

Key Responsibilities:

• Operational Supervision: Coordinate daily activities, conduct briefings, allocate workloads, and inspect rooms and public spaces.
• Quality Assurance: Perform inspections, ensure compliance with standards, and monitor cleanliness and maintenance issues.
• Guest Experience: Handle guest requests promptly, respond to complaints, and maintain visibility on the floors.
• Team Leadership: Train and motivate staff, ensuring adherence to grooming and uniform standards.
• Administrative Duties: Maintain reports, coordinate with Front Office, and monitor staff attendance.
• Health, Safety & Compliance: Ensure adherence to safety, hygiene, and environmental standards.
• Coordination & Communication: Collaborate with Engineering and Laundry departments for efficient operations.

Qualifications:

• Preferred diploma or certification in Hospitality Management.
• Minimum 2-3 years of housekeeping experience in a luxury hotel.
• Prior supervisory experience is highly desired.
• Strong knowledge of cleaning procedures and equipment.
• Good communication skills in English (additional languages preferred).

Working Conditions: This position requires flexible shifts, including weekends and holidays. It is a physically active role involving standing, walking, and inspecting rooms.

About Us: Accor is a leading hospitality company with over 290,000 experts creating exceptional experiences for our guests. Join us in reimagining hospitality and making a positive impact globally.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated and detail-oriented Hotel Cleanliness Supervisor. This full-time, non-management position is essential for upholding the high standards of cleanliness and guest experience associated with W Hotels. The role involves overseeing the cleanliness of guest rooms, public areas, and other hotel facilities to ensure they meet stringent quality benchmarks.

As part of Marriott International, W Hotels is committed to fostering an environment of inclusivity and equal opportunity. This role offers the opportunity to be part of an international team and contribute to a meaningful career.

Key Responsibilities

• Inspect guest rooms, public areas, and the pool to ensure adherence to quality standards after housekeeping staff have completed their work.
• Generate reports on occupied rooms, verify room statuses, identify rooms that do not meet standards, and prioritize cleaning tasks.
• Update guest room statuses upon departure.
• Assist housekeeping management in overseeing daily operations.
• Liaise with housekeeping, engineering, front desk, and laundry departments to coordinate efforts.
• Document and resolve issues related to non-compliant rooms in coordination with the front desk.
• Prepare, distribute, and communicate changes to assignment sheets and schedules.
• Report any unresolved issues to the incoming shift.
• Perform required administrative tasks.
• Support management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Follow and enforce all chain safety policies and procedures, reporting maintenance issues, accident hazards, accidents, or injuries.
• Complete required safety training and certifications.
• Maintain a clean and professional uniform and appearance.
• Respect the confidentiality of proprietary information and protect company assets.
• Support colleagues with dignity and respect, and contribute to the team's common goals.
• Comply with quality assurance expectations and standards.
• Respond to work situations at the required speed, which may include running, walking, or jogging.
• Visually read and verify information in various formats, including small print.
• Visually inspect tools, equipment, and machines for defects.
• Enter and retrieve work-related information using computers and point-of-sale systems.
• Handle objects of varying sizes and weights requiring excellent manual dexterity and eye-hand coordination.
• Reach for objects above the head and below the knees, involving bending, twisting, pulling, and stooping.
• Navigate narrow, confined, or elevated spaces.
• Move across sloped, uneven, or slippery surfaces.
• Ascend and descend stairs and service ramps.
• Utilize continuous manual dexterity and gross motor skills, with frequent use of bimanual dexterity and excellent motor skills.
• Move, lift, carry, and place objects weighing up to 55 pounds (25 kg) without assistance, and objects over 55 pounds (25 kg) with assistance.
• Push and pull a loaded housekeeping cart and other work appliances on sloped and uneven surfaces.
• Stand, kneel, sit, or walk for extended periods or at a high frequency throughout a full shift.
• Listen and respond appropriately to guest and employee concerns.
• Use clear and courteous language in all communications.
• Perform all other duties as requested by management that are consistent with the position.

Qualifications and Requirements

• High school diploma or equivalent.
• At least 1 year of related work experience.
• At least 1 year of supervisory experience.

Required Skills

• Housekeeping operations
• Laundry operations
• Adherence to quality standards
• Reporting
• Supervision
• Coordination and collaboration
• Problem-solving
• Scheduling
• Administrative tasks
• Hiring and training
• Performance evaluation
• Employee motivation and discipline
• Understanding and application of safety policies
• Identifying and reporting maintenance issues and accident prevention
• Maintaining professional appearance
• Confidentiality
• Teamwork and support
• Quality assurance
• Customer service
• Clear and effective communication
• Proficiency with computer systems and point-of-sale (POS) systems
• Manual dexterity and eye-hand coordination
• Mobility and physical stamina for various work environments

Work Environment and Location

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

About the Role

W Hotels is seeking a dedicated and organized individual to join our team as a Housekeeping Coordinator in Riyadh, Saudi Arabia. This full-time, non-management position plays a crucial role in ensuring the smooth operation of our housekeeping department and maintaining the exceptional standards W Hotels is known for. You will act as a vital link between various hotel departments, contributing to a seamless guest experience.

At W Hotels, we are committed to igniting curiosity and expanding worlds, offering a place to experience life. We are inspired by new faces and experiences, driven by a tuned-in, up-for-anything spirit that reinvents luxury. If you are original, innovative, and forward-thinking, you will thrive in our dynamic environment. Joining W Hotels means becoming part of a portfolio of brands with Marriott International, where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself.

Key Responsibilities

• Run sold room reports, verify room status, and determine discrepant rooms to prioritize cleaning efforts.
• Update the status of departing guest rooms to ensure efficient turnover.
• Assist Housekeeping management in overseeing and coordinating daily activities.
• Serve as a liaison to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document and resolve issues related to discrepant rooms with the Front Desk.
• Prepare and distribute room assignments to Housekeeping staff.
• Record, monitor, and update the list of 'Do Not Disturb' rooms.
• Ensure that vacant dirty rooms are cleaned within the necessary timeframe.
• Assign rush rooms and rooms previously on the 'Do Not Disturb' list for immediate attention.
• Complete all required Housekeeping paperwork accurately and efficiently.
• Follow all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries promptly.
• Complete required safety training and certifications.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs with genuine appreciation.
• Ensure adherence to quality expectations and standards in all housekeeping operations.
• Develop and maintain positive working relationships with colleagues and support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Enter and locate work-related information using computers.
• Stand, sit, or walk for an extended period of time as required by the role.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent is preferred.
• At least 1 year of related work experience in housekeeping or a similar role is preferred.
• No supervisory experience is required for this position.

Required Skills

• Proficiency in Housekeeping operations.
• Understanding of Engineering, Front Office, and Laundry department functions.
• Strong Communication skills, both verbal and written.
• Effective Teamwork and collaboration abilities.
• Aptitude for Problem-solving and issue resolution.

Work Environment and Details

This is a full-time, non-management position located in Riyadh, Saudi Arabia. The role involves direct interaction with guests and requires adherence to company policies and safety procedures. W Hotels is an equal opportunity employer, dedicated to fostering an environment where unique backgrounds are valued and celebrated. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

W Hotels is seeking a dedicated and detail-oriented Hotel Cleanliness Supervisor to join our team in Riyadh, Saudi Arabia. This full-time, non-management position is crucial for maintaining the exceptional quality standards that W Hotels is known for. As a Hotel Cleanliness Supervisor, you will play a key role in ensuring that all guest rooms, public areas, and facilities meet our stringent cleanliness and presentation benchmarks, contributing directly to the guest experience. This role involves a blend of hands-on inspection, operational coordination, and team support. You will act as a vital link between various hotel departments, ensuring seamless operations and swift resolution of any issues that may impact guest satisfaction. If you are passionate about hospitality, possess a keen eye for detail, and are eager to grow within a dynamic luxury brand, this opportunity at W Hotels, part of Marriott International, is for you.

Key Responsibilities

• Inspect guest rooms, public areas, pool areas, and other hotel facilities after cleaning by Housekeepers to ensure adherence to quality standards.
• Run sold room reports, verify room status, identify discrepant rooms, and prioritize room cleaning to optimize operational efficiency.
• Update the status of departing guest rooms to ensure timely preparation for new arrivals.
• Assist Housekeeping management in overseeing and managing daily activities within the department.
• Serve as a liaison to coordinate efforts and communication between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document and resolve issues related to discrepant rooms in collaboration with the Front Desk.
• Prepare, distribute, and communicate changes in room assignments to the housekeeping team.
• Communicate relevant issues and updates to the next shift to ensure continuity of service.
• Complete all required departmental paperwork accurately and efficiently.
• Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Ensure adherence to all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries promptly.
• Complete all required safety training and certifications.
• Maintain a clean and professional uniform and personal appearance at all times.
• Protect company assets and maintain the confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
• Assist individuals with disabilities to ensure their comfort and accessibility.
• Thank guests with genuine appreciation, fostering positive interactions.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with colleagues and other departments.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards in all aspects of the role.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience in housekeeping or a similar hospitality role.
• At least 1 year of supervisory experience.

Required Skills

• Proficiency in housekeeping operations and quality standards.
• Ability to verify room status and manage room assignments effectively.
• Strong prioritization and organizational skills.
• Excellent coordination and communication abilities.
• Skilled in issue resolution and problem-solving.
• Competence in completing required paperwork.
• Experience in hiring, training, scheduling, and employee evaluation.
• Aptitude for counseling, discipline, motivation, and coaching staff.
• Knowledge of company policies and safety and security procedures.
• Ability to report maintenance issues and identify safety hazards.
• Understanding of uniform and personal appearance standards.
• Commitment to maintaining confidentiality and protecting company assets.
• Exceptional guest service skills, including anticipating guest needs.
• Ability to assist individuals with disabilities.
• Clear and professional communication skills.
• Ability to develop and maintain positive working relationships.
• Active listening skills.
• Physical stamina for standing, sitting, kneeling, or walking for extended periods.
• Ability to push and pull loaded housekeeping carts and other machinery over various surfaces.
• Capability to reach overhead, bend, twist, pull, and stoop.
• Dexterity in grasping, turning, and manipulating objects of varying size and weight.
• Computer proficiency for entering and locating work-related information.
• Ability to read and visually verify information in various formats.

Work Environment and Location

This is a full-time, non-management position located in Riyadh, Saudi Arabia. The role requires adherence to all company and safety and security policies and procedures. Maintaining a clean and professional uniform and personal appearance is expected at all times. Protecting company assets and maintaining the confidentiality of proprietary information are also key aspects of this role.

About the Role

W Hotels in Riyadh, Saudi Arabia is seeking a dedicated and organized individual to join their team as a Housekeeping Coordinator. This full-time, non-management position is integral to the smooth operation of the housekeeping department, ensuring high standards of cleanliness and guest satisfaction. The Housekeeping Coordinator serves as a key link between various hotel departments, contributing to an efficient and seamless guest experience.

This role is suitable for individuals with 0-1 year of experience looking to develop within the hospitality industry. The coordinator will be responsible for managing daily housekeeping operations, coordinating room status, and resolving discrepancies to ensure guest rooms are prepared promptly.

Key Responsibilities

• Run sold room reports and verify the status of each room.
• Identify discrepant rooms and prioritize their cleaning.
• Update the status of departing guest rooms.
• Assist Housekeeping management in overseeing daily activities.
• Act as a liaison to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document and resolve issues related to discrepant rooms with the Front Desk.
• Prepare and distribute room assignments to Housekeeping staff.
• Record, monitor, and update the list of 'Do Not Disturb' rooms.
• Ensure that vacant dirty rooms are cleaned within the required timeframe.
• Assign rush rooms and rooms previously on the 'Do Not Disturb' list for cleaning.
• Complete all required Housekeeping paperwork accurately.
• Adhere to all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries.
• Complete required safety training and certifications.
• Maintain a clean and professional uniform and personal appearance at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Thank guests with genuine appreciation for their patronage.
• Ensure adherence to quality expectations and standards.
• Develop and maintain positive working relationships with colleagues.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Enter and locate work-related information using computers.
• Stand, sit, or walk for an extended period of time.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• At least 1 year of related work experience in housekeeping or a similar role is preferred.
• No supervisory experience is required.
• No specific licenses or certifications are required.

Required Skills

• Proficiency in Housekeeping operations.
• Understanding of Engineering, Front Office, and Laundry department functions.
• Strong Communication skills.
• Effective Teamwork abilities.
• Proven Problem-solving capabilities.

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. W Hotels is committed to being an equal opportunity employer, valuing diverse backgrounds and providing access to opportunity for all associates.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Housekeeping Supervisor to join their team. This role, a full-time, non-management position, plays a vital part in maintaining the exceptional quality standards for which W Hotels are known. The ideal candidate has a keen eye for detail and a passion for ensuring a clean environment for guests.

Role Responsibilities

As a Housekeeping Supervisor, you will be responsible for maintaining the highest standards of cleanliness and guest satisfaction throughout the hotel. You will act as a key liaison between various departments, ensuring smooth operations and promptly resolving any issues related to room status and cleanliness.

• Inspect guest rooms, public areas, and pool area after cleaning by housekeepers to ensure adherence to quality standards.
• Review occupied room reports, verify room status, identify discrepancies, and prioritize room cleaning to meet operational requirements.
• Update room status for departing guests to ensure efficient turnover.
• Assist Housekeeping management in supervising and managing daily activities.
• Act as a liaison to coordinate efforts between Housekeeping, Engineering, Front Desk, and Laundry departments.
• Document and resolve issues related to room discrepancies in coordination with the Front Desk.
• Prepare, distribute, and communicate changes in room assignments to the relevant teams.
• Report any relevant issues or updates to the next shift to ensure continuity of service.
• Complete all required paperwork accurately and in a timely manner.
• Assist management in employee hiring, training, scheduling, evaluation, counseling, disciplining, motivating, and coaching.
• Follow all company, safety, and security policies and procedures.
• Report any maintenance issues, safety hazards, accidents, or injuries immediately.
• Complete all required safety training and certifications.
• Ensure that uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and meet guest service needs, including assisting individuals with disabilities.
• Thank guests with genuine appreciation for their patronage.
• Speak with others using clear and professional language.
• Develop and maintain positive work relationships with colleagues and listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• Move, lift, push, pull, and place objects weighing 55 pounds or less without assistance, and more than 55 pounds with assistance.
• Push and pull a loaded housekeeping cart and other work-related machinery over sloped and uneven surfaces.
• Reach overhead and below the knees, including bending, twisting, pulling, stooping, and crouching.
• Stand, sit, kneel, or walk for extended periods of time throughout the shift.
• Grasp, turn, and manipulate objects of varying sizes and shapes, requiring fine motor skills and hand-eye coordination.
• Enter and retrieve information related to work using computers and/or point-of-sale systems.
• Read and visually verify information in a variety of formats, including small print.
• Perform other reasonably assigned job duties as requested by supervisors.

Qualifications and Requirements

• High school diploma or equivalent preferred.
• At least one year of relevant experience required.
• At least one year of supervisory experience required.

Required Skills

• Proficiency in housekeeping operations and maintaining quality standards.
• Exceptional customer service and interpersonal skills.
• Strong teamwork and collaboration abilities.
• Effective problem-solving and decision-making capabilities.
• Excellent communication skills, both verbal and written.
• Experience in employee hiring, training, and scheduling.
• Ability to conduct employee evaluations and provide feedback.
• Knowledge of safety policies and procedures.
• Familiarity with computer systems and point-of-sale systems.

Job Details

Job Number: 26071742

Job Category: Housekeeping & Laundry

Location: Al Aqiq Street, Financial District, Riyadh, Saudi Arabia, 13519

Work Type: Full-time

Experience Required: 0-1 year

Remote Work: No

Position Type: Non-management