Hotel Receptionist Jobs in Saudi Arabia

About the Role

W Hotels is seeking a dynamic F&B Service Expert to join our team in Riyadh, Saudi Arabia. Our hospitality approach focuses on creating memorable and unique guest experiences. As an F&B Service Expert, you will be instrumental in delivering a wide range of services to ensure guests thoroughly enjoy their dining experiences. This role supports our mission to encourage curiosity, expand horizons, and enable guests to experience life to the fullest.

At W Hotels, we are committed to redefining luxury norms and are recognized globally for our innovative spirit. Our service culture operates on the principle that anything can be done at any time, transforming guest passions into reality. We provide an environment where original, innovative, and forward-thinking individuals can perform at their best, act with purpose, be part of a global team, and develop professionally.

Key Responsibilities

As an F&B Service Expert at W Hotels, your responsibilities will encompass a broad range of guest-facing and operational tasks within the food and beverage department. These include:

• Taking initiative to deliver a wide range of services to ensure guests enjoy their meals and the overall dining experience.
• Setting tables to meet W Hotels' high standards.
• Communicating effectively with the kitchen team to ensure seamless service.
• Interacting with and serving guests in a professional and engaging manner.
• Maintaining cleanliness of work areas and supplies to uphold hygiene and presentation standards.
• Ensuring all transactions are handled efficiently and contribute positively to the guest experience.
• Upholding company policies and procedures to ensure a safe and efficient workplace.
• Adhering to quality standards in all aspects of service delivery.
• Maintaining a professional uniform, personal appearance, and communication style at all times.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• Less than 1 year of related work experience is required.
• No supervisory experience is necessary for this role.
• No specific licenses or certifications are currently required.

Required Skills

• Exceptional guest service skills are essential for creating memorable guest experiences.

Work Environment and Physical Demands

This is a full-time, non-management position located in Riyadh, Saudi Arabia, within the Financial District at Area 1 Al Aqeeq Street, Riyadh, 13519. The role is not remote. As an equal opportunity employer, Marriott International, including W Hotels, is dedicated to welcoming all and providing access to opportunity. We foster an environment where the unique backgrounds of our associates are valued and celebrated.

Physical demands include being on your feet and moving around for extended periods, which may involve standing, sitting, or walking over sloping, uneven, or slippery surfaces. You will need to read and visually verify information on menus. The role also requires a hands-on approach, including the ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance. Reaching overhead and below the knees, including bending, twisting, pulling, and stooping, will also be necessary.

We are looking for an outstanding employee

to work in customer service and manage a photography studio

Requirements:
• Smart and has a strong personality
• Tolerates work pressure and knows how to act
• Excellent style in dealing with customers
• Organized and quick to accomplish
• Manages theme coordination, the team, and daily work
• Available and committed to work
• Flexible and fulfills all work requirements responsibly

• Solves problems and knows how to manage situations

Location:

Al-Narjis neighborhood – Riyadh

Working hours:

From 2:00 PM to 10:00 PM

Salary:
Starts from 3000 Riyals

Increases after the first month based on experience and commitment

For communication:
Please send your CV via WhatsApp

05********

We are looking for a person to be

the right hand in managing and organizing the studio

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Controller-Rooms to join their team. This full-time, non-management position is suitable for individuals with 0-1 year of experience looking to start a career in the hospitality industry. As a Controller-Rooms, you will contribute to the success of the Rooms & Guest Services Operations by ensuring smooth guest experiences from check-in to check-out.

W Hotels is part of Marriott International, a global leader in hospitality, and is committed to creating vibrant experiences and embracing new perspectives. If you possess a unique outlook and a creative spirit, W Hotels invites you to explore your potential.

Key Responsibilities

• Assign rooms based on guest requests and preferences when possible.
• Pre-register designated guests and prepare key packets.
• Organize and coordinate check-in and pre-registration procedures for arriving groups.
• Review, track, and accommodate requests for room or check-out changes, communicating status to appropriate staff.
• Confirm reservations and cancellations.
• Review out-of-order rooms daily.
• Ensure rates match market codes and document any exceptions.
• Verify and adjust guest billing.
• File guest paperwork or documentation.
• Process all guest check-ins and check-outs.
• Activate room keys.
• Secure valid payment.
• Identify any over-commitments.
• Perform duplicate reservation checks and block rooms accordingly.
• Run daily reports to monitor operations.
• Follow up with guests to ensure satisfaction with resolved requests or issues.
• Receive, record, and relay messages accurately and legibly.
• Adhere to all company policies and procedures.
• Maintain a clean and professional uniform and personal appearance.
• Protect company assets and maintain the confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Assist individuals with disabilities.
• Thank guests with genuine appreciation.
• Communicate with others using clear and professional language.
• Prepare and review written documents accurately.
• Answer telephones using appropriate etiquette.
• Coordinate tasks and collaborate with other departments.
• Serve as a departmental role model.
• Develop and maintain positive working relationships with others.
• Support the team to achieve common goals.
• Comply with quality assurance standards.
• Stand, sit, or walk for extended periods.
• Enter and locate information using computers and/or POS systems.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• Less than 1 year of related work experience is required.
• No supervisory experience is required.
• No specific licenses or certifications are required.

Required Skills

• Guest Services
• Customer Service
• Communication
• Problem-solving
• Teamwork
• Computer Systems
• POS Systems

Work Location and Type

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

Marriott International is an equal opportunity employer committed to diversity and inclusion, valuing the unique backgrounds of its associates and providing access to opportunity for all.

About the Role

W Hotels is seeking an F&B Service Expert to join their team in Riyadh, Saudi Arabia. This role is focused on creating memorable guest experiences that extend beyond the dining transaction. As an F&B Service Expert, you will deliver exceptional service and take initiative to provide guest-focused services. Your contributions will ensure seamless guest interactions, from table settings and kitchen coordination to guest engagement and maintaining work areas.

At W Hotels, we aim to awaken curiosity and expand worlds, offering a vibrant space to enjoy life. Our mission is to open doors and minds, inspired by new faces and experiences. We are known for reinventing luxury standards globally with a harmonious and ready-for-anything spirit. The Whatever/Whenever service is our culture, a philosophy that brings guest passions to life. If you are original, innovative, and forward-thinking, you are welcome at W Hotels. Joining W Hotels means becoming part of Marriott International, a place where you can do your best work, fulfill your purpose, become part of an incredible global team, and transform into your best self.

Key Responsibilities

• Create memorable and unique guest experiences that go beyond food and beverage service.
• Take initiative to offer a range of guest-oriented services.
• Coordinate with the kitchen team to ensure seamless service delivery.
• Interact with and serve guests in a professional and engaging manner.
• Maintain cleanliness and organization of work and storage areas.
• Ensure all transactions are integrated into the overall guest experience.
• Contribute to a safe and secure work environment.
• Adhere to company guidelines and procedures.
• Maintain high standards of quality in all aspects of service.
• Ensure professional presentation through uniform, personal appearance, and communication.
• Perform physical tasks such as standing, sitting, walking for extended periods, and moving around varied surfaces.
• Review and understand menu information.
• Engage in tasks that involve moving, lifting, carrying, pushing, and placing objects up to 50 pounds without assistance.
• Reach to high places, bend, squat, and perform movements that require knee bending, twisting, stretching, and stooping.
• Perform other reasonable tasks as requested to ensure guest satisfaction and hotel operations.

Qualifications and Requirements

• High school diploma or equivalent General Educational Development (GED) program certificate.
• Less than 1 year of relevant work experience.
• No supervisory experience is required.
• No specific license or certification is required.

Required Skills

• Exceptional guest service skills.
• Strong communication and interpersonal abilities.
• Ability to work effectively in a fast-paced environment.
• Proactive and initiative-taking approach to service delivery.
• Attention to detail in maintaining standards and presentation.
• Physical stamina and ability to perform demanding tasks.
• Teamwork and collaboration skills.
• Adaptability and willingness to perform various tasks.

Work Environment and Details

This is a full-time, non-management position located in Riyadh, Saudi Arabia, at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. The schedule is full-time.

Marriott International is committed to providing equal opportunities and fostering an inclusive environment where diversity is valued and celebrated. We are committed to not discriminating on the basis of disability, veteran status, or other legally protected characteristics.

About the Role

W Hotels in Riyadh is seeking a Guest Experience Expert to join its team. This role focuses on creating memorable and distinctive experiences for guests throughout their stay. The Guest Experience Expert will be empowered to take initiative in providing a range of services, ensuring smooth operations and guest satisfaction. The position is integral to fostering an environment where guests feel welcomed and their needs are proactively met.

Role Context

This is a full-time, non-management position located in the Financial District of Riyadh, Saudi Arabia. The role requires a commitment to the W Hotels' service philosophy, aiming to ignite curiosity and expand horizons for guests. The position is part of the Rooms & Guest Services Operations category.

Key Responsibilities

• Deliver a variety of services to guide guests throughout their stay, aiming to create memorable experiences.
• Address operational needs and ensure the smooth functioning of guest services.
• Proactively fulfill guest requests to enhance their overall experience.
• Complete necessary reports and administrative tasks.
• Share information about the local area to enrich the guest's visit.
• Ensure all transactions and interactions are integrated seamlessly into the guest's experience.
• Contribute to maintaining a safe work environment.
• Adhere to company policies and procedures.
• Maintain confidentiality of guest and company information.
• Protect company assets.
• Uphold quality standards in guest interactions and operational tasks.
• Maintain a professional uniform, appearance, and communication style.

Qualifications and Requirements

• High school diploma or *** equivalent is preferred.
• No specific work experience is required.
• No supervisory experience is required.
• No specific licenses or certifications are required.
• Ability to stand, sit, or walk for extended periods.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Required Skills

• Guest Services
• Customer Service
• Handling Operational Needs
• Addressing Guest Requests
• Reporting
• Sharing Local Area Highlights
• Maintaining Professional Appearance
• Professional Communication

Work Environment and Location

This is a full-time position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. Marriott International is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity for all associates.

About the Role

W Hotels is seeking a Controller-Rooms to join their team in Riyadh, Saudi Arabia. This full-time, non-management position is suitable for individuals with less than one year of related work experience, offering an entry point into the hospitality industry. As a Controller-Rooms, you will contribute to maintaining the W Hotels standard of service by ensuring efficient guest experiences from arrival to departure.

W Hotels operates with a mission to "Ignite Curiosity, Expand Worlds," focusing on new experiences and reinventing luxury. Joining W Hotels means becoming part of a global team that values originality, innovation, and a forward-thinking approach. The company aims to empower employees to perform their best work, find purpose, belong to a global team, and develop professionally.

Key Responsibilities

• Assign rooms based on guest requests and preferences where possible.
• Pre-register designated guests and prepare key packets.
• Organize and coordinate check-in and pre-registration procedures for arriving groups.
• Review, track, and accommodate requests for room or check-out changes when feasible, communicating status to relevant staff.
• Confirm reservations and cancellations.
• Review out-of-order rooms on a daily basis.
• Ensure room rates align with market codes and document any discrepancies.
• Verify and adjust guest billing.
• File guest paperwork or documentation.
• Process all guest check-ins and check-outs.
• Activate room keys.
• Secure valid payment for services rendered.
• Identify any over-commitments in room bookings.
• Perform duplicate reservation checks and block rooms as necessary.
• Run daily reports to monitor operational status.
• Follow up with guests to ensure their requests or issues have been resolved to their satisfaction.
• Receive, record, and relay messages accurately, completely, and legibly.
• Adhere to all company policies and procedures.
• Maintain a clean and professional uniform and personal appearance.
• Protect company assets and maintain the confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Assist individuals with disabilities.
• Thank guests with genuine appreciation.
• Communicate with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Answer telephones using appropriate etiquette.
• Coordinate tasks and collaborate effectively with other departments.
• Serve as a departmental role model.
• Develop and maintain positive working relationships with colleagues.
• Support team efforts to achieve common goals.
• Comply with quality assurance standards.
• Stand, sit, or walk for extended periods.
• Enter and locate information using computers and/or POS systems.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• Less than 1 year of related work experience.
• No supervisory experience is required.
• No specific licenses or certifications are required for this role.

Required Skills

• Guest Services
• Billing
• Reservation Management
• Customer Service
• Communication
• Teamwork
• Computer Systems
• POS Systems

Work Location and Type

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

W Hotels is committed to being an equal opportunity employer, valuing diverse backgrounds. Marriott International promotes non-discrimination based on any protected status, including disability and veteran status.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a W Insider to join their team. This role focuses on creating memorable and unique guest experiences, going beyond standard transactional services. As a Guest Experience Expert, you will be empowered to take initiative, provide a broad range of services throughout a guest's stay, and proactively address their needs. The objective is to contribute to an immersive and engaging environment where every guest interaction is a seamless part of their journey.

This is a full-time, non-management position located in Riyadh's Financial District. W Hotels aims to ignite curiosity and expand worlds, offering an environment to experience life. Individuals with an original, innovative spirit and a forward-looking perspective will find this setting conducive to growth. Joining W Hotels means becoming part of Marriott International's portfolio, providing opportunities to perform at your best, find purpose, belong to a global team, and develop professionally.

Key Responsibilities

• Deliver a wide range of services to guide guests through their entire stay, creating memorable and unique experiences.
• Take initiative to move about the space and perform necessary tasks to ensure guest satisfaction.
• Process operational needs efficiently and effectively.
• Address guest requests promptly and professionally.
• Complete necessary reports accurately.
• Share highlights and insights about the local area to enhance the guest experience.
• Ensure all actions contribute to creating a safe work environment.
• Adhere to company policies and procedures at all times.
• Maintain confidentiality of all company and guest information.
• Protect company assets and resources.
• Uphold high-quality standards in all aspects of the role.
• Maintain a professional uniform, personal appearance, and communication style.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• No related work experience is required.
• No supervisory experience is required.
• No specific licenses or certifications are required.

Required Skills

• Guest Services
• Handling Operational Needs
• Responding to Guest Requests
• Reporting
• Maintaining Professional Appearance
• Professional Communication

Work Environment and Physical Demands

This full-time, non-management position is located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role requires the ability to stand, sit, or walk for extended periods and the capacity to move, lift, carry, push, and pull objects weighing less than or equal to 10 pounds without assistance.

W Hotels is an equal opportunity employer committed to fostering an environment where diverse backgrounds are valued and celebrated, ensuring non-discrimination on any protected basis.

About the Role

Hays is partnering with a leading global investment bank to recruit a professional and friendly Receptionist to join their team in Riyadh, Saudi Arabia. This is an opportunity to work within a prestigious and fast-paced corporate environment, where the incumbent will serve as the first point of contact for clients and visitors, while providing support for daily office operations.

Incumbent Responsibilities

• Greet clients and visitors in a professional and courteous manner.
• Serve as the first point of contact for all incoming inquiries via the reception desk.
• Manage incoming calls, emails, and general correspondence.
• Coordinate meeting room bookings and ensure their readiness.
• Support administrative tasks and daily office coordination.
• Handle incoming and outgoing mail, deliveries, and courier services.
• Maintain a high level of professionalism and presentable appearance at all times.

Qualifications and Requirements

• 1-2 years of experience in a receptionist or front desk role.
• Ability to work effectively in a fast-paced corporate environment.

Key Skills

• Strong communication and interpersonal skills.
• Professional appearance and a customer-service oriented approach.
• Excellent organizational skills and ability to multitask.

Additional Opportunity Details

This is a contract position based in Riyadh, Saudi Arabia. The role requires 0-1 year of experience. This opportunity offers exposure to a globally recognized investment bank within a professional and collaborative work environment, providing exposure to a high-level corporate setting and long-term career development opportunities.

• Processing and confirming guest room reservations made via phone, letter, or fax.
• Inputting all reservations into our system and addressing inquiries, complaints, and requests regarding reservations.
• Staying updated on all hotel promotions and processing reservations according to established procedures.
• Maintaining product knowledge and applying rate management effectively.
• Promoting good public relations to maximize business.
• Ensuring all incoming calls are answered according to Rotana standards.
• Organizing visa requests for hotel guests and identifying upselling opportunities.

• Understanding the job
• Teamwork
• Taking Responsibility
• Recognizing Differences
• Adaptability
• Customer Focus