It support technician Jobs in Saudi Arabia

Join Help AG as an IT Technician!

Help AG is looking for a dedicated and detail-oriented IT Technician to support our on-site IT operations. This position includes assisting with hardware installation, configuration, and maintenance, focusing on crucial field activities such as:

• Conducting location site surveys and documenting complete device inventories.
• Assisting with the physical preparation and installation of IT equipment, including rack mounting and cabling.
• Performing cabling, labeling, and patch management tasks.
• Supporting the installation and basic configuration of IT equipment under supervision.
• Participating in functional testing to validate site readiness and performance.

In this role, you will also maintain documentation and ensure adherence to health and safety standards throughout all activities.

Qualifications and Skills:
To be successful in this role, you should possess:

• A diploma or bachelor’s degree in IT, Computer Engineering, or a related field.
• 1-3 years of experience in IT support, field services, or system installation.
• Hands-on experience with server and network hardware setup.
• Basic understanding of operating systems and virtualization.
• Strong attention to detail and organizational skills.
• Ability to travel frequently to various sites.
• Good communication and teamwork abilities.
• Arabic language proficiency is preferred.

Benefits:
We offer a range of benefits to our employees, including:

• Health insurance with one of the leading global providers.
• Career progression opportunities through challenging projects.
• Employee engagement and wellness campaigns throughout the year.
• Excellent learning and development opportunities.
• An inclusive and diverse working environment.
• Flexible/Hybrid working options.
• Annual flight tickets to your home country.

About Saken Company
Saken is a leading residential compounds management and operations company based in Jubail, Saudi Arabia, providing premium living environments supported by hospitality, facility management, and smart technology solutions. Our focus is on ensuring comfort, safety, and efficiency for every resident through innovation and reliable service.

Position: IT Technician
Location: Jubail, Saudi Arabia
Type: Full-Time

About the Role
We are looking for a motivated and detail-oriented IT Technician to support our IT Engineer in managing and maintaining all technology systems across Saken’s residential compounds. The role involves hands-on technical support, system monitoring, and assisting in implementing smart technologies that enhance connectivity and operational efficiency.

Key Responsibilities

• Assist the IT Engineer in installing, maintaining, and troubleshooting servers, routers, switches, and network systems.
• Support residents and staff with hardware, software, and connectivity issues.
• Perform regular system checks, updates, and preventive maintenance.
• Monitor and maintain CCTV, access control, intercom, and smart gate systems across compounds.
• Ensure consistent and reliable Wi-Fi and internet performance in residential and operational areas.
• Provide support for POS systems, printers, and F&B technology within the compounds.
• Document all IT activities, asset movements, and incident reports.
• Collaborate with the IT Engineer on system upgrades, integrations, and digital transformation projects.
• Follow IT security protocols to protect company and resident data.

Qualifications

• Diploma or Technical Certificate in Information Technology, Computer Systems, or Networking.
• 2–4 years of experience in IT support or technical maintenance, preferably within compounds, hospitality, or facility management.
• Knowledge of LAN/WAN, routers, switches, and basic server administration.
• Experience with CCTV, access control, and network-based systems is a plus.
• Strong troubleshooting, communication, and teamwork skills.
• Ability to manage multiple tasks and work under the supervision of the IT Engineer.

Why Join Saken?
At Saken, you’ll join a growing organization that integrates technology with lifestyle. Working alongside our IT Engineer, you’ll help maintain the backbone of our smart compound systems, ensuring reliable and secure connectivity for all residents and staff.

Join Our Team as an Information Technology Field Technician!
At TECEZE, we are committed to delivering IT excellence, and we are looking for a dedicated Information Technology Field Technician to join our dynamic team. This role is vital for ensuring our operations run smoothly and efficiently in Dhahran, Eastern Saudi Arabia.

Key Responsibilities:

• Install, configure, and maintain desktop computers, peripheral equipment, and software/applications per established standards.
• Work with OEM vendors for replacing spares, hardware repairs, and troubleshooting.
• Manage inventory effectively, including imaging of laptops and desktops.
• Provide assistance in conference room setups and hardware/software troubleshooting.
• Perform Install, Move, Add, Change (IMAC) services for IT assets.
• Offer VIP support and manage audio-visual, conferencing, and associated technologies.
• Ensure compliance with Service Level Agreements (SLA’s) while documenting incidents, problems, and resolutions.
• Provide hands and feet support to backend teams for network/server/application issues.

Qualifications:

• Proficient in DHCP and DNS.
• Good communication skills and knowledge of Office 365 support.
• Able to support both PC and Mac devices.
• Experience in L1 level network troubleshooting.

Become part of a company that empowers modern workforces through seamless IT operations and a collaborative work environment. We look forward to your application!

Technical support and problem solving in the field of telecommunications
At Al-Jiraisi Computer Services, we are looking for a specialized telecommunications technician to join our wonderful team. You will be responsible for providing technical support and assistance to employees and clients in solving telecommunications issues.

Responsibilities:

• Installation and maintenance of communication systems (VoIP and data networks).
• Periodic inspection of systems to ensure good performance.
• Repairing defects and following up on technical issues.
• Documenting system settings and maintenance.
• Keeping up with the latest technologies and providing suggestions for improvement.
• Quickly responding to customer requests and reducing outages.

Requirements:

• Bachelor's degree in telecommunications and information technology or any related field.
• One year of practical experience in technical support.
• Advanced skills in matters related to police, wired and wireless communications, equipment.
• Fluency in Arabic and English.

If you are looking for an opportunity to make a real impact in a dynamic work environment, we would love to hear from you!

Join Help AG as an IT Technician!

Help AG is looking for a dedicated and detail-oriented IT Technician to support our on-site IT operations. This position includes assisting with hardware installation, configuration, and maintenance, focusing on crucial field activities such as:

• Conducting location site surveys and documenting complete device inventories.
• Assisting with the physical preparation and installation of IT equipment, including rack mounting and cabling.
• Performing cabling, labeling, and patch management tasks.
• Supporting the installation and basic configuration of IT equipment under supervision.
• Participating in functional testing to validate site readiness and performance.

In this role, you will also maintain documentation and ensure adherence to health and safety standards throughout all activities.

Qualifications and Skills:
To be successful in this role, you should possess:

• A diploma or bachelor’s degree in IT, Computer Engineering, or a related field.
• 1-3 years of experience in IT support, field services, or system installation.
• Hands-on experience with server and network hardware setup.
• Basic understanding of operating systems and virtualization.
• Strong attention to detail and organizational skills.
• Ability to travel frequently to various sites.
• Good communication and teamwork abilities.
• Arabic language proficiency is preferred.

Benefits:
We offer a range of benefits to our employees, including:

• Health insurance with one of the leading global providers.
• Career progression opportunities through challenging projects.
• Employee engagement and wellness campaigns throughout the year.
• Excellent learning and development opportunities.
• An inclusive and diverse working environment.
• Flexible/Hybrid working options.
• Annual flight tickets to your home country.

Specialization: Information Technology Conditions: - Proficiency in working with Office applications - Familiarity with the workflow of building a new system - Familiarity with the workflow of testing new system features - Database concepts - Working on Crystal report - Good communication skills - Ability to work under pressure - Experience of two years or more