It support technician Jobs in Saudi Arabia

• Administer and maintain technical devices: Install and maintain computers, printers, and peripheral devices, ensuring they are ready for operation.
• Network and communication management: Monitor the internal network, ensure stable connectivity between branches and departments, and troubleshoot any technical faults.
• User support: Provide direct technical support to employees, assisting them in resolving software and hardware issues.
• Software installation and updates: Install essential software and regularly update it to prevent vulnerabilities and ensure optimal performance.
• Information security assurance: Implement security policies, perform backups, and protect systems from viruses and intrusions.
• Documentation: Prepare technical reports, document faults and solutions, and create internal user guides.
• Participate in technology projects: Assist in planning and executing new technological initiatives or infrastructure development.
• Coordinate with suppliers: Liaise with technical service providers or external support companies to resolve issues or purchase equipment.
• Continuously stay updated: Keep abreast of the latest technological developments and apply the most suitable ones to enhance the work environment.

• Bachelor's degree in Information Technology, Computer Science, or Computer Engineering.
• Minimum of 5 years of experience in the same field.
• Strong knowledge of operating systems (Windows, macOS, Linux).
• Experience in network management (TCP/IP, DNS, VPN).
• Problem-solving and critical thinking skills.
• Good communication abilities and technical support skills.

• Installing, maintaining, and repairing electronic control systems.
• Maintaining records of work performed and parts used utilizing computer-based maintenance management systems.
• Testing equipment for faults, diagnosing problems, and replacing or repairing defective parts.
• Performing periodic calibration of instruments and devices.
• Providing support to engineers and other professionals on projects and program implementations.
• Complying with safety, health, and environmental procedures and regulations.
• Assisting other business units on issues pertinent to job functions and conducting checks to ensure safety and quality standards.
• Participating in any strategic and operational initiatives as required.

• A minimum of 0-2 years of relevant experience.
• A Diploma/Degree in electronics, instrumentation, or a related field.
• Excellent communication and interpersonal skills.
• The ability to work independently and as part of a team.

Join Indra Group as an IT Technician!

About Indra: Indra is a global leader in technology and consulting, dedicated to developing mission-critical solutions across various sectors, including transport and mobility. As our team grows in the Middle East, we are looking for an IT Technician to support our Urban Mobility projects in Riyadh.

Role Summary: As an IT Technician, you will provide technical support for key transport projects, ensuring optimal performance of IT infrastructure that supports urban transit systems.

Key Responsibilities:

• Install, configure, and maintain hardware and software.
• Monitor and support IT systems, networks, and virtual environments.
• Diagnose and resolve incidents related to software, hardware, and connectivity.
• Manage user accounts and access configurations.
• Prepare technical documentation and reports.
• Conduct functional testing of software.

Qualifications & Experience:

• Degree in Computer Engineering or related field.
• Minimum 4 years of IT support experience.
• Knowledge of networking fundamentals, Windows & Linux administration, and virtualization technologies.

Languages: Arabic (required), English (required), Spanish (valued).

What We Offer: Be part of a high-impact Mobility project with opportunities for professional growth in a global environment focused on innovation and excellence.