It support technician Jobs in Saudi Arabia

• Installing, maintaining, and repairing electronic control systems.
• Maintaining records of work performed and parts used utilizing computer-based maintenance management systems.
• Testing equipment for faults, diagnosing problems, and replacing or repairing defective parts.
• Performing periodic calibration of instruments and devices.
• Providing support to engineers and other professionals on projects and program implementations.
• Complying with safety, health, and environmental procedures and regulations.
• Assisting other business units on issues pertinent to job functions and conducting checks to ensure safety and quality standards.
• Participating in any strategic and operational initiatives as required.

• A minimum of 0-2 years of relevant experience.
• A Diploma/Degree in electronics, instrumentation, or a related field.
• Excellent communication and interpersonal skills.
• The ability to work independently and as part of a team.

Join Indra Group as an IT Technician!

About Indra: Indra is a global leader in technology and consulting, dedicated to developing mission-critical solutions across various sectors, including transport and mobility. As our team grows in the Middle East, we are looking for an IT Technician to support our Urban Mobility projects in Riyadh.

Role Summary: As an IT Technician, you will provide technical support for key transport projects, ensuring optimal performance of IT infrastructure that supports urban transit systems.

Key Responsibilities:

• Install, configure, and maintain hardware and software.
• Monitor and support IT systems, networks, and virtual environments.
• Diagnose and resolve incidents related to software, hardware, and connectivity.
• Manage user accounts and access configurations.
• Prepare technical documentation and reports.
• Conduct functional testing of software.

Qualifications & Experience:

• Degree in Computer Engineering or related field.
• Minimum 4 years of IT support experience.
• Knowledge of networking fundamentals, Windows & Linux administration, and virtualization technologies.

Languages: Arabic (required), English (required), Spanish (valued).

What We Offer: Be part of a high-impact Mobility project with opportunities for professional growth in a global environment focused on innovation and excellence.

• Collaborate with clients to identify technical issues and develop effective solutions.
• Respond to or escalate support calls within agreed timeframes.
• Install, configure, and maintain client systems (PCs, mobile devices, networking equipment).
• Perform troubleshooting, diagnostics, and problem resolution.
• Liaise with help desks and support centers as required.
• Assist in developing testing and repair processes.
• Build and maintain strong client relationships, identifying opportunities to expand service agreements.

• Minimum 3 years of experience as a Field Service Representative or in a similar IT support role.
• Experience managing and maintaining technical equipment.
• Strong critical thinking and problem-solving skills.
• Team-oriented with effective time-management abilities.
• Excellent interpersonal and communication skills.
• Comfortable using mobile tools and applications.