It support technician Jobs in Saudi Arabia

• Overseeing and managing the hotel's information technology systems, ensuring that technology is used efficiently and effectively to support hotel operations.
• Managing the hotel's technology infrastructure, including computer systems, networks, and databases.
• Ensuring that all technology systems are operating effectively and efficiently and troubleshooting and resolving any issues as needed.
• Overseeing the installation and maintenance of software and hardware systems and ensuring that they are updated and maintained.
• Providing technical support to hotel staff and guests and responding to issues in a timely manner.
• Developing and implementing technology policies and procedures.
• Managing the technology budget efficiently.
• Providing training and support to hotel staff on technology systems.
• Staying up to date with the latest developments in hotel technology.
• Managing and mentoring a team of IT professionals.

• Exciting opportunities for personal and professional development.
• Competitive compensation package.
• Access to exclusive perks and benefits.
• Health Insurance coverage whilst in service.
• An inclusive work environment that values diversity.
• Employee Recognition Programmes.
• Daily meals on duty and uniform dry-cleaning services.
• Year-round social and wellness programs.

• Server Management: Maintain, update, and troubleshoot servers, ensuring high availability and security.
• Cybersecurity: Implement and manage security protocols, firewalls, antivirus solutions, and intrusion detection/prevention systems.
• MDM (Mobile Device Management): Configure and monitor MDM solutions for company PCs, smartphones, and tablets.
• Network & IT Infrastructure: Oversee network setup, troubleshooting, and optimization.
• Software & Hardware Support: Provide technical support for employees, including software installations, hardware repairs, and system updates.
• Backup & Disaster Recovery: Ensure data backup strategies are in place and regularly tested.
• Access Control & IT Policies: Manage user accounts, permissions, and security compliance across all systems.
• Cloud & SaaS Management: Administer cloud platforms and ensure seamless integration with company workflows.
• Compliance & Best Practices: Ensure IT policies align with industry standards and data protection regulations.

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Proven experience in server management, cybersecurity, and MDM solutions.
• Strong knowledge of Windows and Linux servers, networking, and cloud platforms.
• Familiarity with firewalls, VPNs, endpoint protection, and IT security frameworks.
• Hands-on experience with MDM tools (*, Microsoft Intune, Jamf, VMware Workspace ONE, or similar).
• Strong troubleshooting skills and the ability to work independently.
• Experience in a marketing or creative agency is a plus.

• Provide technical support to colleagues for IT hardware and software problems.
• Diagnose and resolve IT issues, escalating complex problems when necessary.
• Assist in the maintenance and management of IT infrastructure and devices.
• Install, configure, and update software applications and operating systems.
• Conduct regular system checks, backups, and software updates.
• Keep records of IT equipment, licenses, and inventory.
• Collaborate with the IT team to implement security measures and protocols.
• Assist colleagues with IT-related inquiries and offer training as required.
• Monitor the performance, security, and data integrity of IT systems.
• Participate in IT projects, including system upgrades and technology rollouts.
• Stay informed about emerging technology trends and provide recommendations.
• Document IT processes, procedures, and technical guidelines.
• Support in the procurement and evaluation of IT hardware and software.
• Assist in IT-related documentation and reporting tasks.
• Operate in a safe and environmentally friendly manner to safeguard the health and safety of guests and colleagues.
• Adhere to the company’s environmental, health, and safety procedures and policies.

• Identify Business Requirements: Communicate with various departments to understand their technical needs and define specific requirements.
• Manage Service Provider Relationships: Coordinate and manage relationships with the IT department in the holding company and main IT service providers to ensure high-quality and efficient services.
• Project Management: Participate in planning and executing technical projects, managing project phases according to known methodologies.
• Process Improvement: Propose solutions to improve operational processes using technology, including automation and development of dashboards for clear visibility of key operations.
• Company Representation: Represent Daleel Alzowar in official meetings and workshops related to the Hajj and Umrah sector.

• Bachelor's degree in Computer Science or a related field.
• At least 5 years of experience in IT, preferably in a highly competitive sector.
• Thorough knowledge of IT infrastructure (LAN, business applications, BI & Dashboard & Analytics).
• Good understanding of project management methodologies.
• Strong analytical skills and problem-solving ability.

• Technical Support (N1 and N2): Resolve hardware and software technical issues for teachers, administrative staff, students, and families.
• Systems and Network Management (Mainly N2): Manage Microsoft 365, server maintenance, and monitor information security.
• Inventory and Equipment Management: Oversee technological equipment maintenance, warranties, and classroom functionality.
• Troubleshooting and Incident Escalation: Diagnose recurring technical problems and improve incident management documentation.
• Onboarding and Training: Prepare workstations and assist in training users on technological tools.

• Overseeing and managing the hotel's information technology systems, ensuring that technology is used efficiently and effectively to support hotel operations.
• Managing the hotel's technology infrastructure, including computer systems, networks, and databases.
• Ensuring that all technology systems are operating effectively and efficiently and troubleshooting and resolving any issues as needed.
• Overseeing the installation and maintenance of software and hardware systems and ensuring that they are updated and maintained.
• Providing technical support to hotel staff and guests and responding to issues in a timely manner.
• Developing and implementing technology policies and procedures.
• Managing the technology budget efficiently.
• Providing training and support to hotel staff on technology systems.
• Staying up to date with the latest developments in hotel technology.
• Managing and mentoring a team of IT professionals.

• Exciting opportunities for personal and professional development.
• Competitive compensation package.
• Access to exclusive perks and benefits.
• Health Insurance coverage whilst in service.
• An inclusive work environment that values diversity.
• Employee Recognition Programmes.
• Daily meals on duty and uniform dry-cleaning services.
• Year-round social and wellness programs.

• Maintain a safe working environment, demonstrating leadership in safety practices.
• Participate in the development of operational documentation.
• Manage capacity and monitoring processes, developing solution designs for IT initiatives.
• Support and install hardware and software systems and manage IT ticketing systems.
• Provide troubleshooting support for networks and systems, ensuring operational continuity.

• Bachelor’s degree in IT, computer science, mathematics, or engineering.
• 8 years of experience in IT or database administration, preferred in an industrial setting.
• Professional certifications such as CCNA, CCNP, or MCSE are preferred.
• Strong knowledge of ITIL practices and Microsoft Windows Server administration.
• Proficiency in English and strong interpersonal skills.

• Provide immediate and effective technical assistance to clinicians to quickly resolve technical issues.
• Ensure optimal functionality of clinical information systems to enhance performance for healthcare providers.
• Assist clinicians in navigating clinical systems for efficient use in their daily operations.
• Proactively and reactively identify and resolve system issues that may disrupt patient care.
• Set up and troubleshoot patient monitoring systems for accurate health monitoring.
• Maintain the integrity and accuracy of patient data through proper reporting.
• Collaborate with leaders across disciplines to develop and improve clinical systems.
• Document all technical issues and solutions for future reference.
• Ensure compliance with healthcare regulations and standards.

• BSc in Information Technology, Computer Science or related field preferred.
• 03 years experience in a healthcare IT environment.
• Proficiency with EHR and EMR systems.
• Knowledge of networking concepts (TCP/IP, VPN, LAN/WAN).
• Fluent in English and Arabic.

• Provide immediate and effective technical assistance to clinicians to quickly resolve technical issues.
• Ensure optimal functionality of clinical information systems to enhance performance for healthcare providers.
• Assist clinicians in navigating clinical systems for efficient use in their daily operations.
• Proactively and reactively identify and resolve system issues that may disrupt patient care.
• Set up and troubleshoot patient monitoring systems for accurate health monitoring.
• Maintain the integrity and accuracy of patient data through proper reporting.
• Collaborate with leaders across disciplines to develop and improve clinical systems.
• Document all technical issues and solutions for future reference.
• Ensure compliance with healthcare regulations and standards.

• BSc in Information Technology, Computer Science or related field preferred.
• 03 years experience in a healthcare IT environment.
• Proficiency with EHR and EMR systems.
• Knowledge of networking concepts (TCP/IP, VPN, LAN/WAN).
• Fluent in English and Arabic.

• Provide support for Windows installation, troubleshooting, and configuration.
• Assist with printer and peripheral support and troubleshooting.
• Handle L1 & L2 service support, managing tickets and escalations.
• Demonstrate competence in various computer programs and hardware.
• Exhibit excellent analytical and problem-solving skills.

• Minimum of 2 years of experience in a relevant IT support role.
• Strong technical support and information technology skills.
• Proficiency in troubleshooting hardware and software issues.
• Knowledge of IT Service Management practices.
• Customer service excellence with strong communication and interpersonal skills.
• Relevant IT certifications such as CompTIA A+, ITIL, or Microsoft Certified Professional.

Job Announcement

The company "Maham for Services and Information Technology" announces its desire to hire a technology employee to join our advanced work team.

Job Title: Technology Employee

Job Responsibilities:

Designing and developing innovative technological solutions to support the company’s systems.

Analyzing technical problems and providing effective solutions.

Applying and developing artificial intelligence technologies to improve system performance.

Keeping up with the latest developments and trends in technology and applying them according to the company’s needs.

Collaborating with the work team to ensure achieving the best results in technology projects.

Requirements:

Proven practical experience of not less than 5 years in the field of information technology.

Proficiency in dealing with artificial intelligence technologies and their applications.

Strong analytical skills and the ability to make quick technical decisions.

Fluency in multiple programming languages such as Python, Java, and C++.

Experience in developing web applications and cloud computing systems.

Knowledge of the fundamentals of cybersecurity and information protection techniques.

Experience in using DevOps tools and system administration.

Ability to work with agile management methodologies and technical project management.

High capacity for learning and self-development.

Excellent communication skills and team spirit.

Fluency in Arabic and English reading and writing.

Benefits:

Stimulating and innovative work environment.

Continuous professional development opportunities.

Competitive salaries and benefits.

Join us and contribute to shaping the future of technology with "Maham for Services and Information Technology"!

• Prepare data and information collection forms from various sources.
• Analyze systems and study their subsystems according to user needs.
• Monitor and document system testing procedures and prepare user manuals.
• Design system branches like screens.
• Prepare technical specifications templates for software and participate in estimating system costs.
• Prepare and present work reports and document them.

• Bachelor's degree in computer science, information technology, or information systems.
• Microsoft Certified System Engineer (MCSE 2003) certification preferred.
• Microsoft Certified Application Developer (MCAD) certification preferred.
• Certified Information Technician (CIT) preferred.