It Support Technician Jobs in Saudi Arabia

About the Role

This position is listed on behalf of a partner company. The role is for a Customer Support Specialist (Crypto-wallet & Card) based in Saudi Arabia. This position is integral to a fast-evolving fintech and crypto ecosystem, where the specialist will support users and merchants with digital wallet and card-based payment products. The primary focus is on ensuring smooth customer experiences by resolving technical and transactional issues across various payment flows. The role operates in a fully remote, international environment, with primary communication via written English, and collaboration with cross-functional teams for troubleshooting and escalating complex cases. A strong analytical mindset is required to understand payment behaviors, identify root causes, and ensure accurate issue resolution. The specialist will also contribute to building and improving internal knowledge bases to support scaling support operations. This is a night-shift role designed for a detail-oriented, proactive individual motivated by fintech innovation.

The role ensures high-quality customer support for crypto-wallet and payment-related services, maintaining operational accuracy and responsiveness.

Key Responsibilities

• Handle customer support tickets from initiation to resolution or appropriate escalation.
• Analyze customer issues to identify root causes and provide clear, effective solutions.
• Monitor and support merchant-related queries and payment operations.
• Collaborate with internal teams to resolve technical, operational, and product-related issues.
• Maintain and enhance the internal knowledge base and support documentation.
• Ensure accurate tracking and management of cases within ticketing systems.
• Communicate professionally with customers in written English for all interactions.
• Support complex payment investigations, including transaction disputes and escalations.

Qualifications and Requirements

• Proven experience in a customer support role (L1/L2), preferably within fintech, crypto, or SaaS environments.
• Strong understanding of payment systems, including 3DS, chargebacks, settlements, holds, and transaction flows.
• Excellent written English communication skills (B2+ or higher), as all customer interactions are text-based.
• Fluent or native-level proficiency in Ukrainian and Russian, with strong written skills.
• Strong attention to detail, a sense of responsibility, and a customer-first mindset.
• Ability to analyze complex cases, identify issues, and apply structured troubleshooting logic.
• Experience with ticketing systems such as Zendesk, Intercom, or Jira is considered a plus.
• A background in STEM or business-related studies is appreciated; students or recent graduates are welcome.
• Interest or exposure to crypto and digital assets is considered an advantage.
• Ability to work night shifts (20:00-08:00 UTC+3) on a 2/2 schedule in a fully remote setup.

Required Skills

• Customer Support
• Fintech
• Crypto
• Payment Systems (including 3DS, Chargebacks, Settlements, Transaction Flows)
• Written English Communication
• Analytical Skills
• Problem-Solving
• Attention to Detail
• Responsibility
• Customer-First Mindset
• Troubleshooting Logic
• Experience with ticketing systems (*, Zendesk, Intercom, Jira)
• Knowledge of Crypto and Digital Assets

Work Environment and Application

This is a full-time, fully remote position within an international team. The role requires working night shifts from 20:00 to 08:00 UTC+3 on a 2/2 schedule. Applications are managed by Jobgether, which utilizes an AI-powered matching process. Top-fitting candidates will be shortlisted and shared directly with the hiring company for final decisions and subsequent steps.

We are looking for an electronic device maintenance employee to join our team, to work in the field of programming and maintaining Dash Cam devices and GPS Tracking Devices. This job is suitable for candidates at the beginning of their careers or those with limited experience who wish to develop their technical skills in a practical work environment. The tasks include: 1. Inspecting and diagnosing faults in electronic devices. 2. Programming and setting up Dash Cam devices and tracking devices. 3. Performing maintenance and repair work. 4. Testing devices after maintenance. 5. Continuous learning and dealing with new technologies. Skills: 1. Good level of English. 2. Technical background (Electronics / IT / Communications). 3. University degree or technical diploma or recent graduate. 4. No experience required (training available). 5. Willingness to learn and grow in the technical field. 6. Commitment and discipline at work.

About the Field Engineer Role

Pronto AI is a global leader in autonomous vehicle (AV) technology, specializing in the deployment of Autonomous Haulage Systems (AHS) in mining, quarrying, and construction environments. The company's mission is to enhance the safety, intelligence, and efficiency of mining operations through advanced technology. This Field Engineer position is based at a mining site in Saudi Arabia and requires hands-on involvement in the installation, calibration, maintenance, and troubleshooting of Pronto's autonomous technology on heavy equipment. The role demands strong electrical and mechanical aptitude and comfort working in outdoor industrial settings.

Key Responsibilities

• Install Pronto hardware and software solutions, including sensor systems, drive-by-wire kits, power integration, and vehicle interfaces on-site.
• Set up peripheral hardware such as network stations, gate systems, and office infrastructure at customer locations.
• Perform system calibrations and validation tests to ensure installations meet operational standards.
• Collaborate with Engineering and Customer teams to align field deployments with specifications and contribute to R&D projects.
• Conduct scheduled maintenance to ensure the ongoing health and performance of autonomous systems.
• Monitor and log equipment conditions, identifying potential wear, degradation, or environmental impacts.
• Diagnose and repair hardware, software, and connectivity issues to minimize downtime.
• Utilize diagnostic tools and logs to identify root causes and implement effective solutions.
• Communicate technical findings to engineering teams for analysis and improvement initiatives.
• Serve as the primary point of contact for Pronto on-site, maintaining professional communication with customer personnel.
• Provide basic training to customer staff on Pronto's systems as needed.
• Document all service activities, system updates, and issues using internal ticketing and CRM tools.

Qualifications and Experience

• A minimum of 4 years of experience in field service, automotive electronics, mechatronics, or a similar technical support role.
• Proficiency in using hand tools, diagnostic equipment, and electrical testing tools.
• Solid understanding of vehicle systems, including power distribution, CAN bus communication, sensor integration, and Electronic Control Units (ECUs).
• Ability to accurately read and interpret wiring diagrams, schematics, and technical documentation.
• Capability to work independently in field environments with minimal direct supervision.
• Excellent interpersonal and communication skills for effective collaboration and customer interaction.

Preferred Skills and Certifications

• Experience with Autonomous vehicle systems, Machine control, Robotics, or complex sensor integrations is preferred.
• Familiarity with Linux-based systems and remote diagnostics is preferred.
• Possession of OSHA 10, MSHA Part 48, or equivalent safety certification is preferred.

Work Environment and Schedule

This is a full-time, on-site role located at a mining operation in Saudi Arabia. Pronto provides accommodation during deployments. The work schedule follows a mining rotation, for example, two weeks on-site followed by one week off. This field-based position requires working in rugged mine environments and adherence to all site-specific safety and health requirements.

About the Role

Baja is seeking a Technical Support Specialist to join its Information Technology department. This full-time position is based in Abhā, 'Asir, Saudi Arabia, and will support retail operations across Abha and Khamis Mushayt. The role is responsible for ensuring the effective operation of the retail technology infrastructure, providing essential support to stores, and contributing to system implementations.

This position is key to maintaining the operational efficiency of Point of Sale (POS) systems, CCTV, network connectivity, and other IT hardware and software critical to the retail business. The ideal candidate will possess a foundational understanding of IT support principles and a strong willingness to learn and develop within a dynamic retail environment.

Key Responsibilities

• Install, configure, and maintain Point of Sale (POS) systems and associated peripherals.
• Troubleshoot and resolve hardware, software, and connectivity issues affecting retail operations.
• Provide support for CCTV systems, ensuring their proper functioning and maintenance.
• Manage and maintain network infrastructure, including routers, switches, and access points.
• Oversee internet connectivity, coordinating with service providers for reliable service.
• Deliver technical support for desktops, laptops, and various business applications used by staff.
• Monitor and maintain Wide Area Network (WAN), Virtual Private Network (VPN), and site-to-site connectivity.
• Support new store openings by setting up and implementing necessary IT systems.
• Assist with system implementations and upgrades across different locations.
• Perform regular system maintenance, updates, and ensure accurate system documentation.
• Handle helpdesk tickets efficiently, ensuring timely resolution of technical issues.

Qualifications and Requirements

• A Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.
• 1 to 2 years of experience in IT Technical Support, preferably within the retail sector.
• Strong knowledge of POS systems, CCTV platforms, and general networking principles.
• Experience with Microsoft 365, Windows operating systems, and Active Directory.
• Familiarity with ERP systems and ticketing tools used for IT support.
• Good communication skills in both Arabic and English.
• Willingness to travel between store locations as required.
• Possession of a valid driver's license.

Required Skills

• Proficiency in supporting and troubleshooting POS systems.
• Experience with CCTV systems installation and maintenance.
• Solid understanding of networking concepts and equipment.
• Knowledge of Microsoft 365 suite.
• Expertise in Windows operating systems.
• Familiarity with Active Directory management.
• Understanding of ERP systems.
• Experience using ticketing tools for issue tracking and resolution.
• Effective communication and interpersonal skills.

Work Environment and Location

This is a full-time position based in Abhā, 'Asir, Saudi Arabia, supporting retail operations in Abha and Khamis Mushayt. The role requires willingness to travel between store locations as needed.

About the Role

Medtronic is seeking a Technical Advisor specializing in Gynecology and Hernia to join its team in the Abha-South region of Saudi Arabia. This full-time role is an opportunity to contribute to Medtronic's mission of enhancing access to healthcare and equality. As a Technical Advisor, you will play a pivotal role in changing patients' lives by providing essential technical expertise and support within operating rooms, ensuring the safe and effective use of Medtronic technologies.

Key Tasks and Responsibilities

• Provide specialized technical guidance to sales representatives, other sales functions, and customers in the specialized therapeutic areas of gynecology, hernia, and general surgery instruments and equipment.
• Offer technical expertise by attending surgical cases, conducting product demonstrations, and supporting the installation and maintenance of company products.
• Provide sales staff with the necessary technical data for product presentations and lead the implementation of the product line strategy.
• Deliver technical or scientific presentations at sales meetings and customer sites.
• Conduct on-site education and consultations, fostering and maintaining strong relationships with healthcare professional customers and institutions.
• Act as a key liaison between sales staff and technical personnel to ensure seamless communication and support.

Qualifications and Requirements

• Bachelor's degree in Biomedical Engineering, Medical Technology, Nursing, Clinical Sciences, or a related health field.
• Minimum of 5 years of experience with a proven track record in medical devices, clinical support, healthcare services, or a related industry.
• Experience in surgical sales, particularly in gynecology or general surgery specialties, is highly preferred.
• Ability to effectively present and/or manage custom projects and collaborate with stakeholders to achieve desired outcomes.
• Strong communication and presentation skills, with a proven ability to build effective relationships with healthcare professionals.
• Ability to quickly learn and apply technical and clinical knowledge in a fast-paced clinical environment.
• Willingness to travel frequently within the assigned territory.
• Proficiency in both English and Arabic languages.

Required Skills

• Biomedical Engineering
• Medical Technology
• Nursing
• Clinical Sciences
• Medical Devices
• Clinical Support
• Healthcare Services
• Surgical Sales
• Strong Communication Skills
• Presentation Skills
• Relationship Building
• Technical Knowledge
• Clinical Knowledge

Work Environment and Travel

This position requires significant domestic travel within the assigned territory, potentially up to 50% of working days. The incumbent will spend most of their time in hospitals supporting healthcare professionals.

Preparing and developing technical presentations to explain our company’s products or services to clients.

* Discussing equipment needs and system requirements with clients and engineers.

* Defining and achieving sales goals.

* Research and development and modifying products to meet the technical requirements and needs of clients.

* Assisting clients who encounter problems with installed products and recommending improved or developed materials and machinery.

* Gathering and recording client feedback, and evaluating data to formulate new sales and marketing strategies targeting clients.

* Identifying areas for improvement and informing senior management of these issues and potential solutions.

* Serving clients by identifying their needs and providing engineering solutions.

* Creating new accounts and customer service accounts by identifying potential clients, planning, and organizing a sales visit schedule.

* Identifying improvements by analyzing cost-benefit ratios for equipment or supplies or services in the client environment and providing engineering proposals or changes in equipment or processes or the use of materials or services.


* Gaining client acceptance by explaining or clarifying cost reductions and process improvements.

We are looking for a customer service representative with excellent communication skills and the ability to deal with customers professionally. The main tasks include: responding to customer inquiries, handling complaints and solving problems, and providing basic technical support via phone and email. The candidate must be able to work within a team, have experience using customer service systems, and be able to work under pressure and handle various situations efficiently.

About the Role

Raytheon, a part of RTX, is seeking a Patriot Maintenance Engineer to join its team in Saudi Arabia. This role is essential for maintaining the operational readiness of advanced defense systems. The engineer will provide on-site technical assistance, troubleshoot, repair, and test complex electrical and electronic systems to meet specific standards. This position contributes to national defense by ensuring the functionality of critical technology.

Key Responsibilities

• Troubleshoot and isolate malfunctions in the Patriot System using Intermediate Support Element (ISE) equipment when Built-In Test Equipment (BITE) and other machine-aided equipment are insufficient for isolation.
• Perform repairs on critical Patriot system components including the ICC, ECS, RS, CRG, BME, BMC, IFF, AMG, GMT, and LRPT.
• Functionally verify that major end items perform to specified standards after maintenance or repair.
• Install authorized third echelon equipment modifications (MWO).
• Conduct tests and System Integration and Check-Out (SICO) of modified equipment as needed.
• Provide on-site technical assistance when required.
• Participate in On-the-Job Training (OJT) programs and assist in enforcing safety policies, procedures, and standards.
• Identify faulty work practices and demonstrate proper maintenance and troubleshooting techniques.
• Prepare and submit maintenance reports and System Problem Reports (SPR's).
• Perform other related duties as required or directed by the Section Officer.
• Travel as requested and provide domestic on-site support outside of regular working hours, as required.

Qualifications and Requirements

• Bachelor of Science degree in Electronics Engineering or a related specialty from an accredited university.
• Minimum of 2 years of prior relevant experience in a similar role.
• Knowledgeable in field maintenance, including isolating and correcting malfunctions using automatic and semi-automatic program maintenance diagnostics, unit self-tests, and built-in test equipment (BITE).
• Proficient in troubleshooting, fault isolation, repair, and functional verification of ICC, ECS, RS, CRG, IFF, AMG, GMT, LRPT, and LS components.
• Proficient in English.

Required Skills

• Troubleshooting
• Repair
• Testing
• Electrical/Electronic Systems
• Maintenance Reports
• Equipment Modifications
• Built-In Test Equipment (BITE)
• System Integration and Check-Out (SICO)
• On-the-Job Training (OJT)
• Safety Policies
• System Problem Reports (SPR's)
• Reading and understanding electrical and/or electronic schematics
• Understanding of Radar Frequency (RF) theory

Work Environment and Location

This is a full-time, on-site position based in Al Jubail, Saudi Arabia. The role involves working within a team dedicated to maintaining advanced defense technology. Travel may be required to provide domestic on-site support outside of regular working hours.

About the Role

SEK International Schools is seeking a dedicated IT Officer to join its newly established campus in Al Wajh, Tabuk, Saudi Arabia. This is a hands-on operational role focused on ensuring the reliable, secure, and effective day-to-day functioning of all information technology systems and infrastructure. As the primary onsite IT professional in a startup environment, this position is critical for supporting teaching, learning, and overall school operations. The IT Officer will collaborate with school leadership and teaching staff, and leverage the wider SEK network and external providers for technical support and coordination.

This role offers an opportunity to build and stabilize IT systems from the ground up, contributing directly to daily school life and the quality of teaching. The IT Officer will be part of a supportive SEK network, benefiting from shared expertise and established models within a purpose-designed school environment.

Key Responsibilities

• Ensure the reliable functioning and ongoing maintenance of all IT infrastructure, including networks, WiFi, servers, interactive whiteboards, printers, and shared devices.
• Configure, manage, and provide technical support for staff laptops within a Windows environment, and ensure students' devices can connect securely and effectively to school systems.
• Serve as the primary point of contact for all hardware and software issues reported by staff, providing timely troubleshooting and resolution.
• Offer in-classroom and lesson-time support to address technology issues as they arise.
• Support the use of school-provided iPads for younger students and manage connectivity for Bring Your Own Device (BYOD) environments in upper years.
• Manage educational platforms, including providing user support and administering data.
• Set up, administer, and maintain Microsoft 365 accounts, permissions, and access protocols.
• Support the technical setup of core school platforms, including Learning Management Systems (LMS), Student Information Systems (MIS/SIS), assessment platforms, and safeguarding, filtering, and content control tools.
• Ensure all staff and students have appropriate access levels, configurations, and protections in place.
• Implement and maintain all technical aspects of online safeguarding, including filtering, monitoring, and access controls.
• Support the school in meeting cybersecurity, data protection, and file management expectations, in alignment with SEK group standards.
• Enforce password, access, and device use protocols as defined by school and group policy.
• Collaborate closely with the school's academic and leadership teams, particularly where technology intersects with teaching and learning.
• Liaise with the SEK regional IT lead and the IT officer at the sister school, adopting shared systems, practices, and configurations.
• Escalate complex issues appropriately and coordinate technical resolutions, repairs, and replacements when required.
• Collaborate with project teams, operations, or external providers as needed to ensure continuity of service.
• Support the preparation, configuration, and testing of IT systems ahead of opening, building on the established model of the sister school.
• Assist with testing, piloting, and validating systems before students and staff are fully on site.
• Contribute to the creation and maintenance of clear internal procedures and documentation for IT systems and support.

Qualifications and Requirements

• Strong practical experience in IT support, systems administration, or technical operations. School experience is desirable but not essential.
• Confidence working in a mixed-device environment, including Windows, iPads, and BYOD.
• Experience administering user accounts, permissions, and access within a Microsoft-based environment.
• Native-level or very strong proficiency in English is essential.

Required Skills

• IT support
• Systems administration
• Technical operations
• Windows operating systems
• iPad support
• BYOD management
• Microsoft 365 administration
• Learning Management Systems (LMS)
• Student Information Systems (MIS/SIS)
• Assessment platforms
• Safeguarding, filtering, and content control tools
• Cybersecurity principles
• Data protection best practices
• File management
• Problem-solving
• Effective communication with non-technical colleagues
• Ability to work independently
• Collaboration within a wider network
• Strong organizational skills
• Adaptability
• Comfort operating in a developing, startup environment
• Ability to communicate in Arabic is a significant advantage.

Work Environment and Timing

This is a full-time position based at the new SEK International Schools campus in Al Wajh, Tabuk, Saudi Arabia. The role requires the IT Officer to be in post by May 2026 to support the school's pre-opening phase, including the preparation, configuration, and testing of IT systems.

SEK Education Group utilizes technology tools with artificial intelligence capabilities to support recruitment processes, including managing communications and organizing applications. All decisions regarding applications are made by a member of the team. For more information, please refer to the privacy policy: http://****************************

About the Role

Nova Water, a leading premium bottled water brand in Saudi Arabia, is seeking an Information Technology Support Specialist to join their team in Dammam. This role is integral to maintaining the company's technological infrastructure and ensuring smooth business operations by providing essential IT support to end-users. The IT Support Specialist will be the primary point of contact for all end-user IT-related issues, including hardware, software, network, and enterprise applications. This position is responsible for the timely logging, diagnosis, and resolution of incidents and service requests, delivering both Level 1 and Level 2 technical support in alignment with agreed service levels to maintain a stable, secure, and productive technology environment.

Key Responsibilities

• Serve as the first point of contact for IT incidents and service requests received via phone, email, ticketing system, and walk-ups.
• Log, categorize, prioritize, and track all incidents and requests in the IT service management (ITSM) / ticketing tool, ensuring agreed service levels (SLAs) are met.
• Provide Level 1 and Level 2 support for desktops, laptops, mobile devices, printers, and peripherals.
• Install, configure, update, and troubleshoot operating systems, Microsoft 365, and standard business applications.
• Administer user accounts, access, and permissions in Active Directory / Microsoft Entra ID and enterprise applications, following approved request and authorization processes.
• Provide first-line support for core enterprise applications such as SAP, e-commerce, and service-management platforms, escalating complex issues to specialist teams or vendors.
• Support corporate telephony, unified communications, and video-conferencing tools, resolving or escalating related issues.
• Troubleshoot basic network connectivity issues, including LAN, Wi-Fi, and VPN, and escalate to the infrastructure team where required.
• Set up and onboard new joiners, including hardware provisioning, account creation, software installation, and orientation on IT tools and policies.
• Maintain the IT asset and software-license inventory, including tagging, tracking, and lifecycle records.
• Apply security patches, endpoint protection, and antivirus updates in line with IT security policies.
• Escalate unresolved or complex issues to Level 3 / specialist teams or third-party vendors, and follow through to closure.
• Create and maintain knowledge-base articles, user guides, and FAQs to promote self-service and reduce recurring issues.
• Support IT projects, system rollouts, office moves, and end-user training as required.
• Produce periodic reports on ticket volumes, resolution times, and recurring issues for IT management review.
• Comply with all company policies, procedures, IT governance standards, and relevant regulatory requirements.
• Adhere to information security, data protection, and confidentiality requirements at all times.
• Follow applicable health, safety, and environmental (HSE) guidelines within the work area.
• Maintain accurate and up-to-date documentation of incidents, service requests, IT assets, and work performed.
• Contribute to the continuous improvement of IT services, processes, and end-user satisfaction.
• Perform any other related duties assigned by the line manager within the scope and capacity of the role.

Qualifications and Requirements

• A Bachelor’s degree or diploma in Information Technology, Computer Science, or a related discipline.
• 2 to 4 years of experience in an IT helpdesk, desktop support, or end-user support role, preferably within a medium-to-large enterprise.
• Hands-on experience with Windows operating systems, Microsoft 365, Active Directory, and ITSM / ticketing tools.
• Practical knowledge of desktop and laptop hardware, printers, and peripheral troubleshooting.
• Familiarity with basic networking concepts including TCP/IP, DNS, DHCP, VPN, and Wi-Fi.
• Exposure to enterprise applications, with SAP experience being preferred, and corporate telephony is an advantage.
• Strong customer-service orientation and excellent communication skills, with the ability to explain technical issues clearly to non-technical users.
• Ability to prioritize tasks effectively, work under pressure, and manage multiple requests simultaneously while meeting agreed service levels.

Technical Skills and Competencies

• IT governance standards
• Information security, data protection, and confidentiality
• Health, safety, and environmental (HSE) guidelines
• IT service management (ITSM) / ticketing tools
• Support for desktops, laptops, mobile devices, printers, and peripherals
• Operating systems and standard business applications
• Microsoft 365
• Active Directory / Microsoft Entra ID
• Enterprise applications (including SAP, e-commerce, and service-management platforms)
• Corporate telephony, unified communications, and video-conferencing tools
• Troubleshooting network connectivity issues (LAN, Wi-Fi, VPN)
• Hardware provisioning, account creation, and software installation
• IT asset and software-license inventory management
• Security patch deployment, endpoint protection, and antivirus updates
• Escalation to Level 3 / specialist teams and third-party vendors
• Knowledge base creation and maintenance
• Support for IT projects, system rollouts, office moves, and end-user training
• Reporting on ticket volumes, resolution times, and recurring issues
• Basic networking concepts (TCP/IP, DNS, DHCP)

Additional Information and Preferred Qualifications

The role is based in Dammam, Eastern Saudi Arabia, and is a full-time position. Working proficiency in English is required, with Arabic being an advantage. Professional certifications such as CompTIA A+, ITIL Foundation, or Microsoft 365 Certified: Modern Desktop Administrator (MD-102) are considered an advantage.

About the Role

Siemens Energy is seeking a CT Technical Support Engineer to join its Gas Services division in Dammam, Saudi Arabia. This role is essential for ensuring the efficient and reliable operation of gas turbine units in the region. As the primary engineering focal point (ESPOC) for assigned customers, the engineer will coordinate technical support, manage queries, and ensure timely, high-quality responses to maintain plant availability and customer satisfaction. The position involves close collaboration with customers, field service teams, and global engineering experts, contributing to decarbonization efforts and the modernization of the energy fleet.

The Gas Services division at Siemens Energy focuses on low-emission power generation through comprehensive service and decarbonization solutions. The division manages all gas turbines, steam turbines, and generators, offering opportunities for fleet modernization and digitalization to achieve zero or low-emission power generation.

Key Responsibilities

• Act as the primary engineering focal point (ESPOC) for assigned gas turbine units and customers within the region.
• Coordinate and manage all technical queries, ensuring efficient communication between customers, field service personnel, and global engineering teams.
• Ensure the delivery of timely and high-quality technical responses to support safe and reliable plant operations.
• Lead or actively support root cause analysis (RCA), risk assessments, and troubleshooting activities for technical issues.
• Provide technical support for outage planning and execution, including defining scope, identifying necessary spares, and offering technical recommendations.
• Drive the identification of modification and upgrade (M&U) opportunities to enhance performance and reliability.
• Promote a customer-first mindset and uphold a Zero Harm safety culture in all activities.

Qualifications and Requirements

• Bachelor's degree in Mechanical Engineering or a related engineering discipline.
• A minimum of 5 years of experience in gas turbine maintenance and operation.
• Proven strong troubleshooting and root cause analysis (RCA) capabilities.
• Good understanding of fleet reliability principles, outage management, and performance optimization techniques.
• Excellent communication and coordination skills, with demonstrated experience working within the Kingdom of Saudi Arabia (KSA).
• Experience working effectively with multicultural and global teams.
• Familiarity with materials, manufacturing processes, and repair processes relevant to gas turbines.

Required Skills

• Troubleshooting
• Root Cause Analysis (RCA)
• Communication
• Coordination
• Gas Turbine Maintenance
• Gas Turbine Operation
• Fleet Reliability
• Outage Management
• Performance Optimization
• Materials
• Manufacturing Processes
• Repair Processes

Work Environment and Details

This is a full-time position based in Dammam, Eastern Province, Saudi Arabia. Siemens Energy offers a competitive salary package and targeted bonus opportunities. The role provides opportunities to work on a variety of innovative projects. Siemens Energy is committed to diversity and inclusion, fostering a global team of over 130 nationalities.

About the Role

Hilti Saudi Arabia is looking for customer-focused Field Engineers to start their careers within a high-performing team. In this role, you will collaborate with customers, sales teams, contractors, and designers to drive sales of engineering products. Your primary goal will be to educate key influencers in construction projects about the benefits and value of Hilti products, with the aim of securing their specifications during the design phase. You will actively visit job sites to present solutions, identify opportunities, provide technical advice, and offer support, thereby adding value through the application of Hilti products.

Role Responsibilities

• Educate key influencers in construction projects about the benefits and value of Hilti products to secure their specifications in the design phase.
• Visit job sites to present solutions and identify opportunities.
• Provide technical advice, solutions, and support to customers.
• Add value to projects through the effective use of Hilti products.

Qualifications and Requirements

• Bachelor's degree in Civil or Mechanical Engineering.

Required Skills

• Sales-oriented.
• Experience working in technical engineering.
• Effective communication skills, with strong command of the English language, both written and spoken.
• Good organizational skills, with the ability to multitask, prioritize, and manage time effectively.
• Solution-oriented mindset, determined to consistently achieve and exceed goals.

Job and Location Details

The type of work is full-time. The required experience ranges from 0-1 years. The work location is Dammam, Eastern Province, Saudi Arabia.

About Hilti

Hilti is a global leader in construction innovation, committed to "making construction better." With over 34,000 team members in 120 countries, we are driven by continuous learning, growth, and finding new ways to make a lasting impact. We empower our team members to leverage their strengths, work within a diverse and inclusive global team, and tackle meaningful challenges. At Hilti, you will have the opportunity to achieve your ideas, accomplishments, and growth through purpose, passion, and teamwork. Hilti fosters a culture that combines autonomy with teamwork, offering training, development, and career mobility opportunities. Hilti has been recognized as a Great Place to Work in Saudi Arabia, offering national and international growth opportunities. Inclusion is a key focus in how we work, lead, and grow together, with a commitment to embracing diverse ideas and creating an inclusive environment for all.

About the Role

Zeeco, Inc., a global leader in advanced combustion and environmental solutions, is seeking a Sales Application Engineer to join their team in Dammam, Eastern Province, Saudi Arabia. This full-time position is integral to expanding Zeeco's presence and client relationships within the region, supporting industries such as oil & gas, refining, petrochemical, and power with reliable, efficient, and clean technologies.

This role is designed for an individual with 0-1 years of experience who is eager to develop within a technical sales environment. The Sales Application Engineer will support existing and new clients by providing technical assistance, promoting Zeeco's products and services, and identifying new sales opportunities.

Key Responsibilities

• Provide technical assistance to clients, fostering strong relationships and building trust.
• Promote Zeeco's products and services to a diverse client base.
• Identify key personnel within client organizations and establish and maintain effective working relationships.
• Identify, negotiate with, and influence decision-makers to secure business opportunities.
• Assist with the commissioning, startup, and troubleshooting of combustion equipment.
• Understand end-users' needs and identify potential sales opportunities.
• Generate inquiries for Zeeco's offerings.
• Assess equipment and operation status to develop accurate scope definitions for projects.
• Follow up on open quotes and provide timely feedback to clients and internal teams.
• Assist in the closing of sales orders.
• Identify end-user facility maintenance turnaround dates and proactively offer Zeeco products and services.
• Assist in establishing various working agreements with strategic end-users.
• Increase the productivity of Zeeco's manufacturer's representatives through dedicated technical and sales support and education.
• Provide feedback to Zeeco's product groups to drive continuous improvement and innovation.

Qualifications and Requirements

• A Bachelor's degree in engineering is preferred, or significant relevant work experience in combustion equipment is required.
• A strong understanding of combustion equipment is essential.
• Experience within the chemical processing and/or hydrocarbon processing industry is beneficial.
• Demonstrate an independent and proactive work ethic.
• Possess strong problem-solving abilities.
• Exhibit strong written and verbal communication skills.
• Previous customer service or sales experience is advantageous.

Required Skills

• Technical Assistance
• Sales
• Problem-solving
• Communication (Written & Verbal)
• Customer Service

Work Environment and Opportunity

This is a full-time position based in Dammam, Eastern Province, Saudi Arabia. As part of the Zeeco team, you will contribute to global engineering projects, develop technical skills, and collaborate with industry professionals. This role offers opportunities for professional growth and engagement with an environment that values innovation and teamwork.

About the Role

Hitachi Energy is seeking a Senior Field Service Engineer to join its team in Dammam, Eastern Province, Saudi Arabia. This full-time position focuses on providing expert technical advice and hands-on support to customers. The role involves the installation, testing, commissioning, and troubleshooting of Hitachi's high-voltage products, ensuring the successful deployment and operation of advanced electrical equipment. The Field Service Engineer will identify and resolve complex issues during product start-up, and evaluate and recommend new equipment or upgrades to meet evolving customer needs, contributing to the reliable functioning of critical power infrastructure.

Key Responsibilities

• Participate in site activities, including installation testing, commissioning, and troubleshooting of Hitachi HV GIS, GCB, LTB, DTB, and other assigned equipment.
• Contribute to PGHV projects and collaborate with project teams as required.
• Coordinate with the tools management department for the proper handling, maintenance, and utilization of High Voltage (HV) tools and test equipment.
• Perform GIS Bay or GIS compartment assembly work, including minor fabrications.
• Troubleshoot and rectify defects in HV products at customer sites, and recommend repairs for Hitachi Energy factories or workshops.
• Support PGHV Service work activities at customer sites and workplaces.
• Operate test equipment for HV product testing, commissioning, and maintenance.
• Apply knowledge of procedures and methods for using special tools for HV product service jobs.
• Share acquired knowledge and skills with colleagues.
• Collaborate with Project Management teams, ensuring compliance with project requirements and site regulations.
• Lead contractors or subcontractors during job execution and coordinate with customers and back-office support for necessary resources.
• Obtain Preliminary Acceptance Certificates (PAC) or signed timesheets from customers upon task completion for invoicing.
• Prepare and submit site reports, activity plans, and resource requirements to management.
• Prepare Method of Statements as required, potentially for customer sharing.
• Adhere to company rules and regulations, maintain professional conduct, and report safety or integrity incidents.
• Implement Hitachi Energy's core values in daily activities.
• Prepare and submit weekly and monthly timesheets and expense reports in a timely manner.
• Obtain travel authorization prior to commencing any travel for site visits or deployments.
• Ensure compliance with all applicable external and internal regulations, procedures, and guidelines.
• Uphold Hitachi Energy's core values of safety and integrity.

Qualifications and Experience

• Bachelor's Degree or Diploma in Electrical Engineering.
• 6-10 years of experience in high voltage products, electrical equipment, switchgears, and HV switchgear protection and control.
• Proficiency in spoken and written English and Arabic.

Required Skills

• Installation testing and commissioning
• Troubleshooting of HV GIS, GCB, LTB, DTB
• Tools management and test equipment operation
• Protection and control systems
• GIS Bay assembly and minor fabrication
• Rectification of HV product defects
• Special tools usage
• Knowledge sharing
• Project Management collaboration
• Leadership of contractors/subcontractors
• Coordination with stakeholders
• Site reporting and activity planning
• Method of statement preparation
• Compliance with regulations and procedures
• Adherence to safety and integrity standards
• Timesheet and expense report preparation
• Travel authorization procedures
• Expertise in high voltage products and electrical equipment
• Experience with switchgears and understanding of HV switchgear protection and control

Work Location and Type

This is a full-time role based in Dammam, Eastern Province, Saudi Arabia.

About the Role

Siemens Energy is seeking an IT/OT Partner to join our team in Dammam, Saudi Arabia. This role is crucial for establishing the IT and Operational Technology infrastructure for our new factory, supporting the launch of our Transformers Asia business unit. You will implement technology solutions and collaborate with cross-functional teams to align with our mission of delivering energy solutions. This position involves contributing to projects that shape the future of energy technology.

Key Responsibilities

• Collaborate with project teams to define and implement IT/OT requirements for the new factory.
• Install and manage network infrastructure, including LAN, WAN, and wireless networks.
• Deploy and administer servers and operating systems to support factory operations.
• Provide first and second-level technical support to end-users for hardware and software issues.
• Implement network security measures to protect the IT/OT environment.
• Ensure compliance with corporate security policies and conduct regular system monitoring.

Qualifications and Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 3-5 years of experience in IT roles, including systems administration and network management.
• Hands-on experience in troubleshooting and providing technical support in industrial settings.
• Familiarity with IT infrastructure, networking hardware, and operating systems.
• Relevant certifications such as CompTIA A+, Network+, and Security+ are preferred.
• Strong analytical skills and a commitment to security and compliance best practices.

Required Skills

• IT infrastructure management
• Systems administration
• Network infrastructure (LAN, WAN, Wireless networks)
• Server deployment and administration
• Operating system management
• Technical support (first and second-level)
• Network security implementation
• Adherence to corporate security policies
• System monitoring
• Troubleshooting in industrial settings
• Networking hardware expertise
• Analytical skills
• Security best practices
• Compliance best practices

Work Environment and Company Information

This is a full-time position located in Dammam, Eastern Province, Saudi Arabia. Siemens Energy is a global energy technology company focused on developing future energy systems. Our Grid Technology division provides solutions for reliable, sustainable, and digital grids. The company is committed to diversity and inclusion, with employees from over 130 nationalities.

Join Cubic Corporation as an Electronic Technician!
Become a part of Cubic, a company that is dedicated to creating technology solutions in transportation and defense. We are looking for a skilled Electronic Technician to support the Royal Saudi Air Force's P-4 SAKITS pods with operational and maintenance duties.

Key Responsibilities:

• Maintain logs for all P-4 SAKITS pods, including serial numbers and operational time.
• Perform O-Level and I-Level maintenance tests, operating and maintaining various systems.
• Assist in the operation of display equipment and provide technical assistance to aircrews.
• Support the setup of project equipment and work collaboratively with team members.

Minimum Qualifications:

• Previous experience in a similar role.
• College qualification in a technical related field or equivalent military experience.

Personal Qualities:

• Ability to work in remote or confined environments.
• Strong interpersonal skills and a good communicator.
• Capable of working effectively under pressure.

Note: Must obtain or currently hold RSAF security clearance.

About the Role

ALTAWKILAT is seeking a motivated and detail-oriented IT Help Desk Support professional to join our team in Jeddah, Makkah, Saudi Arabia. This full-time position is ideal for individuals with 0-1 years of experience looking to launch their career in IT support within a dynamic environment. You will play a crucial role in ensuring the smooth operation of our IT infrastructure and providing essential support to approximately 500 users across multiple physical locations.

Key Responsibilities

• Install and troubleshoot Windows Operating Systems and related software applications.
• Install and provide comprehensive support for Microsoft Office and Office 365 applications.
• Install, configure, and maintain various hardware devices, including printers, scanners, and copiers.
• Utilize remote support tools to effectively assist end-users with their technical issues.
• Provide IT support to a user base of approximately 500 individuals across multiple physical sites.
• Enhance overall system performance by proactively identifying issues and recommending potential improvements.
• Manage help desk tickets by tracking, prioritizing, and resolving all technical support requests efficiently.
• Maintain accurate records of IT assets, including importing, assigning, and retiring equipment within the IT inventory system.

Required Experience and Skills

• Experience in installing and troubleshooting Windows OS and related software.
• Experience in installing and supporting Microsoft Office and Office 365 applications.
• Experience in installing, configuring, and maintaining hardware devices such as printers, scanners, and copiers.
• Proficiency in utilizing remote support tools for effective end-user assistance.
• Experience in managing help desk tickets, including tracking, prioritizing, and resolving technical support requests.
• Experience in maintaining accurate records of IT assets within an IT inventory system.

Technical Proficiencies

• Windows Operating Systems
• Microsoft Office Suite
• Office 365
• Hardware Device Support (printers, scanners, copiers)
• Remote Support Tools
• IT Asset Management

Work Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 0-1 years of experience. Salary is not disclosed.