Safety Operations Manager Jobs in Saudi Arabia

About the Network Manager Role

The Saudi National Bank (SNB) is seeking a skilled and experienced Network Manager to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is responsible for overseeing the design, implementation, and maintenance of the bank's critical network infrastructure. The role requires extensive technical knowledge of network technologies and a proven ability to ensure the reliability, performance, and security of the network environment to support current operations and future growth.

Key Responsibilities

• Plan, design, and implement comprehensive network infrastructure, including voice, data, and security solutions, to support business operations and evolving customer needs.
• Ensure the scalability and stability of the network infrastructure to accommodate business growth and adapt to changing technological requirements.
• Monitor and maintain network performance, availability, and security, implementing proactive measures to prevent disruptions.
• Implement and manage network configurations, upgrades, and patches to ensure optimal performance and system integrity.
• Supervise the configuration and setup of robust security infrastructure, including firewalls, intrusion detection systems, and secure access protocols.
• Conduct periodic security reviews and vulnerability assessments to identify and mitigate potential network risks.
• Ensure strict compliance with all internal and external regulations, including those set by SAMA and AML/CTF guidelines.
• Plan, design, and implement effective disaster recovery procedures for the network infrastructure to ensure business continuity.
• Ensure the reliable backup and recovery of critical network components and services.
• Lead and mentor a team of network engineers and administrators, fostering a collaborative and high-performing environment.
• Work closely with IT operations, security teams, and business stakeholders to ensure seamless and efficient network operations across the organization.

Qualifications and Experience

• Must be of Saudi nationality.
• Possess a Bachelor's degree in Computer Science, IT, or a closely related field.
• A minimum of 5 to 8 years of progressive experience in network management is required.
• At least 3 years of this experience must be in a managerial or leadership role.
• Proven experience in managing large-scale network environments is essential.
• Strong technical knowledge of network protocols, routing, switching, and security technologies is mandatory.
• Experience with network performance monitoring, troubleshooting, and optimization is required.
• Familiarity with cloud-based networking solutions, such as AWS, Azure, or Google Cloud, is necessary.
• A strong understanding of network security principles, access control mechanisms, and compliance requirements is essential.

Essential Skills

• Network Design, Implementation, and Maintenance
• Network Infrastructure and Operations Management
• Network Performance Monitoring, Troubleshooting, and Optimization
• Network Security, including Firewalls, Intrusion Detection Systems, and Secure Access Protocols
• Vulnerability Assessments and Disaster Recovery Planning
• Team Leadership and Mentoring
• Proficiency in Network Protocols (*, TCP/IP), Routing, and Switching
• Experience with Cloud-based Networking Solutions (AWS, Azure, Google Cloud)
• Understanding of Access Control and Compliance Requirements (*, SAMA, AML/CTF)
• Strong Problem-solving and Communication Skills

Additional Information

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. Advanced certifications in network technologies such as CCNP, CCIE, Juniper, or Cisco are considered a strong advantage for candidates.

Join Rosewood Red Sea as a Restaurant Manager

We are seeking a dynamic and polished Restaurant Manager for our contemporary Asian, Japanese-inspired restaurant. This role is vital in delivering high-energy dining experiences that focus on precision, ambiance, and exceptional hospitality. If you have experience in premium beverage culture and lifestyle resort service, this position is tailored for you.

Key Responsibilities:

• Lead daily restaurant operations to meet Rosewood, Forbes, and LQA standards.
• Maintain a strong presence during service to enhance guest engagement and manage seating flow.
• Ensure service delivery aligns with our contemporary Asian sharing style and maintains a luxurious atmosphere.
• Collaborate closely with Culinary and Beverage teams on presentation and service continuity.
• Manage reservations, guest preferences, and special requests effectively.
• Conduct pre-service briefings to ensure operational readiness.
• Handle guest feedback with professionalism and discretion to enhance customer satisfaction.
• Drive upselling and awareness of revenue while ensuring guest comfort.
• Train associates on service standards and menu knowledge to uphold high quality.
• Maintain cleanliness and presentation standards consistently.

Qualifications & Experience:

• 3 to 5 years of experience in Food and Beverage, particularly in restaurant management within luxury environments.
• Prior experience in contemporary Asian or Japanese cuisine is highly preferred.
• Strong knowledge of sharing-style service and premium dining concepts.
• Familiarity with Asian cocktails and food pairings is an advantage.
• Able to manage high-energy operations while ensuring operational discipline and refinement.
• Exceptional leadership and coaching abilities with a focus on guest engagement.
• Commercially aware with an understanding of revenue management and cost control.
• Experience with pre-opening or destination resorts is highly regarded.

About the Role

Chalhoub Group, a leader in delivering luxury experiences in the Middle East for over seven decades, announces the need for a dynamic Store Manager to open the FARM Rio boutique in the jewel of Jeddah. As a key player in the hybrid luxury retail landscape, Chalhoub Group manages a diverse portfolio of over 10 of its own brands, in addition to partnerships with over 400 global names in fashion, beauty, jewelry, watches, eyewear, and lifestyle. This role aims to deliver seamless omnichannel experiences and uphold the brand philosophy of inspiring, exciting, and delighting customers.

Store Manager Responsibilities

The Store Manager will be responsible for driving sales performance, fostering strong customer relationships, and managing a high-performing team. This position requires a proactive approach to market trends, a commitment to team development, and the ability to embody brand values in all interactions.

Key Tasks

• Lead by example, representing the FARM Rio brand by communicating its values and philosophy in all activities and interactions with customers and team members.
• Define, implement, and monitor the store's business plan to achieve sales targets and Key Performance Indicators (KPIs).
• Manage the customer database to build strong relationships and identify future sales opportunities.
• Stay up-to-date with the latest trends, products, and competitor activities, sharing feedback with relevant support teams.
• Embrace the omnichannel retail approach by leveraging all online and offline points of sale.
• Provide clear vision to the team regarding business objectives and store direction.
• Identify, recruit, develop, and retain strong talent within the store team.
• Create a positive work environment based on trust, respect, and fairness, acting as the voice of employees by sharing feedback, challenges, and concerns with leadership and HR.
• Act as a coach for team members, fostering a growth mindset through the use of the Group's learning tools and platforms.
• Continuously monitor team development and career growth plans, ensuring performance improvement plans are discussed and documented transparently.

Required Qualifications and Experience

• Minimum of 5 years of experience as a Store Manager in a luxury or premium fashion brand.
• Proficiency in English is essential.

Core Skills

• Exceptional leadership and team development capabilities.
• Proficiency in customer relationship management and building lasting customer connections.
• Proven ability to achieve sales targets and drive business performance.
• Skills in talent acquisition and retention strategies.
• Ability to create and maintain a positive and motivating work environment.
• Strong coaching skills to foster employee growth and development.
• Experience in planning and executing performance improvement plans.
• Proactive approach to fostering a growth mindset within the team.

Additional Information About the Work Environment

This position is located in Jeddah, Makkah Al Mukarramah, Saudi Arabia, and is full-time. Chalhoub Group is committed to fostering a people-centric culture, rooted in diversity, equity, and inclusion. The Group is a forward-thinking organization dedicated to shaping the future of luxury retail through innovation and a commitment to sustainability. The Group offers diverse career paths, enriching experiences, and opportunities for learning and development.

Join the FAENA Movement as a Restaurant Manager!
At Faena The Red Sea, we are on a journey to fuse art, culture, and community, celebrating authentic hospitality through our exceptional service. As we expand into the Kingdom of Saudi Arabia, we invite you to be part of an extraordinary experience.

Role Overview:
The Restaurant Manager will lead the service operations during assigned shifts, ensuring that the energy and flow of the restaurant reflect our unique cultural ethos. You will oversee daily service, supervise front-of-house staff, and ensure seamless guest experiences.

Key Responsibilities:

• Lead and manage floor service during assigned shifts, ensuring guest expectations are met or exceeded.
• Monitor table status and service timing in coordination with kitchen and bar teams.
• Conduct pre-shift meetings to align the team on updates and service priorities.
• Greet guests warmly and ensure satisfaction during their experience.
• Manage guest complaints with discretion and empathy.
• Supervise staff during service to maintain high quality standards.
• Identify training needs and support team development initiatives.

Qualifications:

• 3+ years experience in a luxury hotel or upscale dining environment.
• Forbes 5 Star hotel experience is a significant advantage.
• Strong understanding of restaurant operations and service standards.
• Exceptional guest interaction and service recovery skills.

About the Role

Accenture Middle East is seeking a Security Delivery Associate Manager to join its team in Jeddah, Makkah, Saudi Arabia. This role is central to leading the implementation and delivery of Security Services engagements, utilizing global delivery capabilities, standardized methods, tools, training, and assets. The Security Delivery Associate Manager will provide technical and delivery leadership across various security programs, ensuring high-quality outcomes, robust governance, and alignment with organizational and client expectations.

As a subject matter expert, this position is accountable for team performance, critical delivery decisions, and effective cross-team coordination. The role requires strong expertise in Security Operations Center (SOC) planning and Security Information and Event Management (SIEM), with a focus on risk management, continuous improvement, and developing high-performing security teams.

Key Responsibilities

• Lead the end-to-end delivery of Security Services projects, ensuring adherence to scope, timelines, quality standards, and delivery objectives.
• Develop, maintain, and govern comprehensive delivery and project plans for predictable and timely outcomes.
• Make critical delivery-level decisions for assigned teams and engagements, contributing to key program and account decisions.
• Coordinate and engage effectively with multiple delivery and support teams for seamless execution across the security landscape.
• Act as a subject matter expert in Security Operations Center (SOC) planning, providing guidance on design, implementation, and operational readiness.
• Apply expert-level knowledge of SIEM platforms, with a preference for Splunk SIEM, to support security monitoring and response.
• Implement advanced security delivery governance principles to ensure consistency, control, and compliance.
• Proactively identify delivery, technical, and operational risks, implementing mitigation strategies.
• Ensure effective management of issues and escalations through appropriate governance and leadership channels.
• Continuously assess security service delivery effectiveness and drive improvements aligned with industry best practices and organizational standards.
• Foster a collaborative and high-performance team environment through regular engagement, clear communication, and a structured delivery cadence.
• Mentor and coach team members to enhance their technical capabilities, delivery maturity, and professional development.
• Support workload management and team effectiveness for sustainable delivery models.
• Ensure security delivery processes, controls, and documentation meet internal governance, audit, and compliance requirements.
• Contribute to the evolution of delivery methods, tools, and assets by identifying improvement opportunities and capturing lessons learned.
• Support leadership reporting and governance forums with insights on delivery health, risks, and performance trends.

Qualifications and Requirements

• Proven experience leading security delivery engagements in complex, multi-team environments.
• Expert proficiency in Security Operations Center (SOC) planning and security operations delivery.
• Strong hands-on experience with Security Information and Event Management (SIEM) platforms, preferably Splunk SIEM.
• Advanced understanding of security delivery governance, risk management, and quality controls.
• Strong leadership, communication, and stakeholder management skills.
• Accountable and decisive delivery leader with a strong ownership mindset.
• Ability to balance technical depth with governance and delivery oversight.
• Collaborative leader who builds trust across teams and stakeholders.
• Possess a continuous improvement mindset with a focus on quality, resilience, and sustainability.

Required Skills

• Security Delivery Leadership
• Security Operations Center (SOC) Planning
• Security Information and Event Management (SIEM)
• Splunk SIEM
• Risk Management
• Continuous Improvement
• Team Leadership
• Communication
• Stakeholder Management
• Governance
• Quality Controls

Work Environment and Experience

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 5-10 years of relevant experience in security delivery leadership.

About the Role

SOHO Group is seeking a Store Manager for its ALO store located in Jeddah, Makkah, Saudi Arabia. ALO is a lifestyle retailer focused on activewear and clean beauty. The Store Manager will be responsible for all aspects of store operations, fostering a productive work environment, and achieving sales and profitability targets. This role is key to upholding ALO's mission and values, driving operational excellence, maintaining merchandising standards, and developing the store team.

Key Responsibilities

• Develop and implement retail strategies to achieve business growth and targets.
• Maintain an understanding of the local market, clientele, and competitors to inform strategy.
• Monitor business trends impacting store success and adapt strategies accordingly.
• Utilize Key Performance Indicators (KPIs) to develop and support business-driving strategies.
• Lead the store team using company tools, incentives, and strategies to achieve sales goals.
• Ensure the team embodies ALO's mission and principles, communicating the brand's identity to customers.
• Foster growth, accountability, and inclusivity through development, performance management, training, and coaching.
• Conduct talent analysis and establish career progression plans to enhance talent retention.
• Establish internal and external talent pipelines through succession planning and recruitment.
• Oversee Sales & Service, Operations, and Visual Managers for effective strategy execution.
• Support the execution of operational and visual guidelines to maintain brand standards.
• Champion visual merchandising standards on the sales floor using business performance data.
• Support a safe work environment and ensure efficient store operations.
• Collaborate with cross-functional business partners to support organizational goals.
• Act as a brand ambassador, cultivating a store culture aligned with ALO's mission and values.
• Navigate the organization effectively, balancing business needs with brand culture.
• Create and implement effective store-wide communication strategies.

Qualifications and Requirements

• A minimum of 10 years of leadership experience in retail or a related industry.
• Proven ability to manage peak and seasonal business periods while maintaining service standards and commercial performance.
• Previous luxury retail experience is considered a strong asset.
• Ability to lift, push, carry, or otherwise move up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up/down a ladder.
• Ability to stand and move for an entire shift.

Required Skills

• Proficiency in MS Office Suite, including Word, Excel, and Outlook.
• Exceptional interpersonal and communication skills, both verbal and written.
• Agility and the ability to manage multiple tasks effectively in a changing environment.
• Strong time management skills and personal accountability.
• Demonstrated professionalism, integrity, and respect in all interactions.
• Adaptability to the changing needs of the business and a positive approach to challenges.
• Proactiveness, initiative, and confidence in working towards boutique goals and objectives.
• A business owner mindset with an entrepreneurial spirit.
• An independent work ethic.

Work Environment and Details

This is a full-time, on-site position based in Jeddah, Makkah, Saudi Arabia. The work environment is described as young and dynamic, offering opportunities for professional growth. SOHO Group is committed to employee well-being and fosters a culture of loyalty and belonging.

About the Role

Brilliant Minds Events is seeking a specialized and experienced Project Manager to lead workforce operations and deliver events for the prestigious AFC Asian Cup 2027 in Jeddah. This role is pivotal in ensuring the seamless execution of tournament activities, with a focus on operational excellence, workforce readiness, and strict accreditation compliance throughout the event lifecycle. The ideal candidate will be instrumental in managing all aspects of the project, from initial planning and staffing to final delivery, ensuring a successful and memorable experience for the AFC Asian Cup 2027 in Jeddah.

Key Tasks and Responsibilities

• Manage the complete project lifecycle for the AFC Asian Cup 2027 operations in Jeddah, from inception to completion.
• Develop comprehensive project timelines, detailed workforce plans, realistic budgets, and clear operational deliverables.
• Effectively coordinate with venue operators, tournament stakeholders, and internal project teams to ensure alignment and efficient execution.
• Lead the end-to-end process of workforce recruitment, onboarding, scheduling, deployment, and performance management.
• Oversee all accreditation processes, ensuring strict adherence to AFC requirements and compliance.
• Conduct thorough venue inspections, operational reviews, and readiness assessments to identify and address potential issues.
• Proactively monitor project risks and issues, developing and implementing effective mitigation strategies.
• Produce detailed periodic reports, including workforce updates and operational performance summaries, for stakeholders.

Qualifications and Requirements

• Bachelor's degree in Project Management, Business Administration, Event Management, or a closely related field.
• Proven experience of at least 3 to 4 years in managing major events, complex workforce operations, or significant sports projects.
• Strong demonstrated abilities in project management, leadership, and effective stakeholder management.
• Experience in accreditation systems and multi-venue event operations management is a significant advantage.
• Excellent communication, organizational, and problem-solving skills are essential for this role.
• Fluency in both English and Arabic is mandatory.

Core Competencies

• Project Management
• Leadership
• Stakeholder Management
• Accreditation Systems
• Multi-Venue Event Operations
• Communication
• Organization
• Problem Solving

Additional Job Information

This position is a Project Manager role based in Jeddah, Saudi Arabia, on a contractual basis. The role requires 2-5 years of experience.

About the Role

Longines Watch Co. Francillon Ltd. is seeking a dynamic and experienced Boutique Manager to lead its prestigious boutique in Jeddah, Makkah, Saudi Arabia. This full-time role is pivotal in driving sales excellence, cultivating exceptional client experiences, and upholding the esteemed reputation and standards of the Longines brand. The Boutique Manager will be instrumental in achieving commercial objectives, fostering strong client relationships, leading and developing the boutique team, and ensuring seamless operational execution, all while embodying the heritage, elegance, and core values of Longines.

Key Responsibilities

• Achieve and exceed boutique sales targets, Key Performance Indicators (KPIs), and profitability objectives.
• Monitor and analyze sales performance, including conversion rates, Average Transaction Value (ATV), and Units Per Transaction (UPT).
• Analyze sales reports, market trends, and customer insights to identify and capitalize on growth opportunities.
• Develop and implement strategic action plans to maximize boutique performance and achieve all commercial objectives.
• Drive initiatives focused on client acquisition and customer retention to build a loyal customer base.
• Ensure the delivery of exceptional customer experiences across all client touchpoints within the boutique.
• Effectively communicate and promote Longines' rich heritage, exquisite craftsmanship, diverse collections, and brand values to clients.
• Develop and nurture strong, long-term relationships with VIP and loyal customers.
• Lead CRM and clienteling activities to enhance customer loyalty and engagement.
• Ensure prompt and effective follow-up on all customer inquiries and after-sales service requests.
• Support the planning and execution of boutique events and customer engagement activities.
• Lead, coach, motivate, and develop the boutique team to foster a high-performing environment.
• Conduct regular performance reviews, coaching sessions, and development discussions with team members.
• Monitor team productivity and individual sales performance, providing constructive feedback.
• Support recruitment, onboarding, and ongoing training initiatives for the boutique staff.
• Foster a culture of accountability, teamwork, and unwavering service excellence within the team.
• Contribute to succession planning and talent development strategies within the boutique.
• Oversee daily boutique operations, including inventory management, cash handling, and reporting.
• Ensure strict compliance with all company policies, security procedures, and brand standards.
• Monitor stock levels, manage replenishments, facilitate transfers, and maintain high inventory accuracy.
• Ensure appropriate scheduling and adequate staffing coverage during operating hours.
• Maintain boutique security, protect company assets, and implement operational controls.
• Ensure timely resolution of operational and maintenance issues within the boutique.
• Ensure the accurate execution of Longines' visual merchandising guidelines.
• Maintain the highest standards of boutique presentation, cleanliness, and professional appearance.
• Support product launches, marketing campaigns, and promotional activities within the boutique.
• Ensure all product displays consistently reflect brand standards and commercial priorities.
• Prepare and review comprehensive boutique performance reports.
• Analyze KPIs to identify areas for improvement and implement corrective actions.
• Provide regular business updates and insights to the Brand Manager.
• Support budgeting, forecasting, and sales planning activities for the boutique.
• Recommend initiatives to enhance operational efficiency and drive sales performance.

Qualifications and Requirements

• A Bachelor's Degree in Business, Management, Marketing, or a related field is preferred.
• A minimum of 8 years of retail experience with a proven track record of leadership success.
• Experience in luxury retail, specifically within the watches, jewelry, or premium retail sectors, is highly preferred.
• Strong leadership, communication, and people management skills are essential.
• Demonstrated strong commercial awareness and robust sales management capabilities.
• Proficiency in using retail systems and Microsoft Office applications.
• Fluency in English is required; proficiency in Arabic is preferred.

Required Skills

• Sales Management
• Client Relationship Management
• Team Leadership
• Coaching & Development
• Decision Making
• Accountability
• Performance Management
• Business Development
• Clienteling
• Commercial Awareness
• Retail Operations
• Inventory Management
• Compliance & Controls
• Business Reporting
• Problem Solving
• Microsoft Office Suite

Work Environment and Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires a minimum of 5-10 years of experience. The company is Longines Watch Co. Francillon Ltd.

About the Role

Abdul Latif Jameel is looking for a highly organized and proactive Senior Office Manager to join their team in Jeddah, Makkah, Saudi Arabia. This full-time role will primarily contribute to ensuring the smooth and efficient day-to-day operations of the office, providing comprehensive administrative support to the Director and other management figures.

Role Responsibilities

• Respond to the Director's inquiries, follow up on them, and delegate them to the appropriate subordinates on his behalf.
• Identify and obtain materials required for meetings from various sources, and collect and compile data for reports and statistics based on verbal instructions.
• Perform routine administrative tasks, and make necessary daily decisions to support activities and ensure the smooth flow of work and information.
• Print all confidential work for the Director, other managers, and subordinates, ensuring complete confidentiality is maintained.
• Maintain and control sensitive or highly confidential files, data, correspondence, and reports, restricting access to authorized personnel only.
• Receive and record sensitive files, confidential correspondence, and reports from senior management, colleagues, and external sources.
• Draft or send responses to routine inquiries, and draft responses to non-routine inquiries, following the instructions of the direct supervisor.
• Coordinate the Director's daily activities, including managing daily schedules, meeting reminders, and other appointments.
• Make travel and hotel arrangements and others for meetings and visits, including booking tickets and transportation.
• Sort and prioritize all correspondence and reports, determine the urgency of responses, and refer items requiring immediate personal attention, while referring necessary items to other subordinates and following up on responses.
• Coordinate, create, and prepare reports for the General Manager.
• Exercise initiative and work independently by making inquiries and preparing routine correspondence or responding to inquiries.
• Follow up on transactions with other relevant departments or divisions within the company.
• Create and maintain effective filing and retrieval systems, whether paper-based or electronic.

Qualifications and Requirements

• Proven experience of at least 3 years in a similar office management position.
• Exposure to a multinational corporate work environment is essential.
• Holds a Bachelor's degree in Management or a related field.
• Ability to prioritize and set a course of action to effectively handle multiple tasks.
• Demonstrate tact and discretion in preparing, disclosing, and handling information.

Required Skills

• Effective communication skills in both English and Arabic, enabling interaction with individuals at all levels within and outside the organization.
• Strong self-correspondence abilities.

Additional Details

The incumbent holds the position of Senior Office Manager on a full-time basis in Jeddah, Makkah, Saudi Arabia. The role requires 2-5 years of experience in a similar position.

Join Raffles Makkah Palace as a Restaurant Manager!
At Raffles Makkah Palace, we promise exceptional standards coupled with the best of Arab hospitality values. We offer luxurious accommodations and a unique dining experience with breathtaking views of the Holy Ka’aba.

As the Restaurant Manager, you will ensure outstanding service and memorable dining experiences. Your leadership and passion for hospitality will guide your team and create an inspiring workplace.

Key Responsibilities:

• Deliver professional, friendly, and engaging service.
• Lead the restaurant team and ensure service standards.
• Manage guest concerns promptly and professionally.
• Assist in recruitment, training, and development.
• Balance operational needs with colleague requirements.
• Conduct departmental meetings regularly.
• Enhance revenues through effective strategies and promotions.
• Maintain complete knowledge of all menus and operations.
• Manage budgets, costs, and profitability targets.
• Ensure compliance with hygiene and service standards.
• Promote guest satisfaction and service improvements.
• Perform other duties as required.

Qualifications:

• Minimum 4 years of experience in F&B management in a luxury hotel.
• Strong interpersonal, leadership, and problem-solving skills.
• Excellent organization and planning abilities.
• Goal-oriented with a focus on results.
• International experience is an asset.
• Energetic, enthusiastic and a charismatic team player.

We are committed to attracting diverse talent and ensuring an inclusive environment. Join us and write your own story with Raffles!

About the Role

OpenTech HR is seeking a highly experienced Cybersecurity Delivery Manager to join our team in Jeddah, Makkah, Saudi Arabia. This full-time position is crucial for leading the end-to-end delivery of managed security services, ensuring adherence to stringent SLAs, KPIs, governance requirements, and overall business expectations. The Cybersecurity Delivery Manager will serve as the primary liaison between our dedicated security operations teams and senior stakeholders, guaranteeing consistent, high-quality, and risk-aware service delivery.

Key Responsibilities

• Lead the comprehensive delivery of 24x7 managed security services across various domains, including Security Operations Center (SOC), Security Information and Event Management (SIEM), Incident Response, and Vulnerability Management.
• Ensure strict adherence to all Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and established service quality standards.
• Oversee all aspects of incident management, system monitoring, and operational performance to maintain optimal security posture.
• Champion and drive initiatives focused on continuous improvement and enhancing operational efficiency within the cybersecurity delivery framework.
• Act as the principal point of contact for all senior stakeholders, fostering strong relationships and clear communication channels.
• Lead regular service review meetings and provide comprehensive performance reporting to stakeholders.
• Effectively manage escalations, critical incidents, and all service-related issues to swift and satisfactory resolution.
• Ensure a strong alignment between the delivered security services and the overarching business objectives.
• Guarantee compliance with all relevant security standards, internal policies, and external regulatory requirements.
• Implement and diligently monitor risk management strategies and security controls to mitigate potential threats.
• Provide robust support for audit readiness and ensure accurate compliance reporting.
• Track and report on key operational metrics, including performance indicators and response times.
• Lead and coordinate cross-functional cybersecurity teams, fostering collaboration and synergy.
• Manage resource planning, effective workload distribution, and monitor team performance to ensure optimal output.
• Mentor and develop team members to enhance delivery maturity and overall effectiveness.
• Coordinate seamlessly across internal and external delivery teams to ensure unified service provision.
• Manage departmental budgets, forecasts, and actively pursue cost optimization initiatives.
• Ensure that service delivery aligns with all financial and contractual commitments.
• Support the identification and pursuit of service improvement and growth opportunities.
• Define and continuously evolve the roadmap for managed security services.
• Drive initiatives for automation, efficiency gains, and service maturity enhancements.
• Align cybersecurity delivery strategies with the overall business and security strategy of the organization.

Qualifications and Requirements

• Bachelor's degree in Cybersecurity, Information Technology, or a closely related field.
• Possession of relevant industry certifications such as CISSP, CISM, CCSP, ITIL, or PMP is highly desirable.
• A minimum of 8 years of progressive experience in cybersecurity or IT roles.
• At least 5 years of experience in service delivery or leadership positions.
• Demonstrated experience in managed security services and operating within enterprise environments.

Required Skills

• Cybersecurity
• IT
• Service Delivery
• Leadership
• Managed Security Services
• SOC (Security Operations Center)
• SIEM (Security Information and Event Management)
• Incident Response
• Vulnerability Management
• Governance
• Risk Management
• Compliance
• Team Leadership
• Financial Management
• Commercial Management
• Service Strategy
• Automation

Work Environment and Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires a minimum of 10 years of experience, with at least 5 years in service delivery or leadership roles within managed security services and enterprise environments. The salary for this position is SAR 25,000 per month.

About the Role

Panda Retail Company, a member of the Savola Group, is seeking a Regional Training Manager to lead the 'Store of Learning' initiative for the West region. This role is responsible for the successful delivery and facilitation of Panda Academy programs, ensuring high-quality learning experiences and aligning training with business capability development priorities. The position aims to foster a culture of continuous learning and operational excellence across stores and facilities.

Key Responsibilities

• Lead and facilitate a range of training programs, including leadership, technical, operational, and business-focused sessions, within the Panda Academy framework.
• Ensure effective delivery of learning solutions through classroom sessions, virtual learning, blended approaches, and on-the-job training.
• Contribute to the creation of engaging and learner-centered training experiences.
• Manage the academy's training schedules, deployment plans, calendars, and associated delivery activities.
• Coordinate the implementation of training initiatives across stores, regions, distribution centers, and corporate functions.
• Oversee the operational management of all academy programs and learning initiatives.
• Manage and support Learning Facilitators and coordinate the participation of Subject Matter Expert (SME) Trainers.
• Provide coaching and guidance to facilitators and SMEs on facilitation standards and learner engagement techniques.
• Support Train-the-Trainer initiatives and participate in facilitator capability development activities.
• Monitor learner engagement, attendance, participation rates, and the overall effectiveness of training programs.
• Gather learner feedback and implement continuous improvement initiatives.
• Ensure academy facilitation standards and learning quality measures are consistently met.
• Collaborate with business leaders to understand and support critical capability development priorities.
• Liaise with Learning Design teams to ensure learning solutions align with operational needs and strategic business requirements.
• Support the implementation of business-driven capability initiatives.
• Assist in generating academy reports, tracking training performance metrics, and measuring learning impact.
• Identify opportunities to enhance delivery effectiveness, improve learner experience, and optimize operational efficiency.
• Contribute to the enhancement of academy processes, learning standards, and facilitation practices.

Qualifications and Requirements

• A Bachelor's degree in Human Resources, Business Administration, Education, or Learning & Development is required.
• A minimum of 5 years of progressive experience in Learning & Development, training operations, facilitation, or capability development.
• Experience within the retail, FMCG, hospitality, or service industries is highly preferred.
• Experience managing training delivery across multiple geographical locations is considered an advantage.
• Previous experience facilitating leadership or operational programs is preferred.

Required Skills

• Proficiency in Training Facilitation and Learning Delivery Management.
• Strong Coaching & Feedback capabilities.
• Excellent Communication & Presentation Skills.
• Demonstrated Learning Agility and a commitment to Continuous Improvement.
• Effective Collaboration and strong Operational Awareness.
• Proficiency in Microsoft Office Suite.
• Familiarity with Digital Learning Platforms and Virtual Learning Tools.
• Strong English Communication Skills.

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role will involve travel to various locations within the Jeddah and Makkah regions.

Additional Information

Training or facilitation certifications are preferred. Digital learning or instructional delivery certifications are considered an advantage.

About the Role

Kid to Kid is seeking a dynamic and experienced Store Manager to lead its South Blvd, Al-Sa'diyah, Makkah Al-Mukarramah, Saudi Arabia location. As a buy-sell-trade store specializing in gently used children's clothing, shoes, toys, and equipment, Kid to Kid promotes sustainable fashion and environmental responsibility while helping families manage their budgets. You will be responsible for creating a high-end resale experience that is clean, organized, and easy to shop, driven by your leadership and team development.

This is a full-time position where you will oversee all aspects of store operations, from strategic planning to daily execution. You will be responsible for building and motivating a high-performing team, ensuring profitability, and maintaining the brand's commitment to exceptional customer service. Joining Kid to Kid, operated by Summit Recommerce Group (SRG), means becoming part of the largest multi-unit group within the Kid to Kid and Uptown Cheapskate systems, providing company infrastructure support while maintaining a close-knit, collaborative work environment.

Key Responsibilities

• Lead with a positive attitude and drive to achieve daily goals.
• Manage and develop a team of over 10 employees and hold them accountable.
• Take ownership of all store performance metrics, including sales, payroll, and schedules.
• Analyze sales and purchase reports to identify opportunities and implement strategies for results.
• Set a high standard for urgency, energy, and professionalism within the store.
• Recruit, train, and mentor team members, providing continuous, real-time feedback.
• Maintain exceptional standards for visual merchandising, store cleanliness, and organization.
• Oversee buying operations, including inventory evaluation and pricing.
• Ensure an exceptional customer experience and foster a strong service-focused culture.
• Actively participate in daily operations alongside the team, demonstrating hands-on leadership.

Qualifications and Requirements

• Minimum of 5-10 years of relevant experience required.
• Previous retail experience is essential.
• Previous leadership experience is strongly preferred.
• Must be organized, dependable, and possess excellent communication skills.
• Demonstrate a positive, solutions-oriented mindset.

Required Skills

• Leadership
• Teamwork
• Communication
• Organization
• Dependability
• Problem-solving
• Retail Operations

Additional Information

Job Type: Full-time.

Location: Al-Sa'diyah, Makkah Al-Mukarramah, Saudi Arabia.

Potential benefits include: potential for a significant annual bonus based on sales growth (averaging over $10,000), a 30% employee discount, eligibility for a group health plan, a 401(k) plan with company match, 10 paid days off, and a clear path for career advancement within a growing organization.

About the Role

Kid to Kid is seeking a friendly and specialized Assistant Store Manager to join their team at the South Blvd, Al-Sa'diyah, Makkah Al-Mukarramah, Saudi Arabia location. This full-time position plays a pivotal role in the daily operations of the children's resale store, contributing to sustainability and community engagement. You will be responsible for setting the pace on the sales floor, fostering a positive team environment, and guiding team members to maintain operational standards. Kid to Kid is the ideal place for those seeking a role that involves helping families, supporting the environment through recycling, and offers real growth opportunities.

As part of Summit Recommerce Group (SRG), the largest multi-unit operator within the Kid to Kid and Uptown Cheapskate systems, you will benefit from the support of an experienced leadership team, led by founders who understand the retail sector inside and out. SRG operates nearly 30 locations and provides the infrastructure of a corporate team while maintaining a supportive and informal feel, ensuring you never face challenges alone. We are a rapidly growing organization and seek individuals eager to grow with us.

Key Tasks and Responsibilities

• Pre-sorting incoming clothing, toys, and equipment from community members looking to sell to the store.
• Utilizing the store's computer system to process and price incoming inventory.
• Organizing merchandise racks, tagging, and hanging clothing.
• Testing toys and assembling equipment to ensure they are resale-ready.
• Processing customer transactions at the point of sale and educating customers on how to sell their items to Kid to Kid.
• Assisting in the creation and posting of content for the store's social media pages.
• Executing opening and closing duties, including system management, generating nightly reports, and handling cash drawers.
• Managing inventory, which may include moving stock boxes to and from storage using a company box truck.
• Supporting the Store Manager in leading and motivating the team.

Qualifications and Experience

• 0-1 years of experience required.

Required Skills

• Leadership and coaching abilities to guide and develop team members.
• Customer service proficiency to ensure a positive shopping and selling experience.
• Strong inventory management skills to organize and track merchandise.
• Experience with social media platforms for marketing and engagement.
• Proficiency in opening and closing procedures for retail operations.
• Familiarity with Point of Sale (POS) systems for transaction processing.

Additional Details

Company: Kid to Kid
Location: Al-Sa'diyah, Makkah Al-Mukarramah, Saudi Arabia
Job Type: Full-time

Perks and Benefits:

• Potential for monthly bonus.
• 30% employee discount on store merchandise.
• Paid time off (5 days).
• Eligibility for group health plan.
• Eligibility for 401(k) program.
• 401(k) contribution matching.
• Flexible scheduling options.
• Real advancement opportunities within a network of nearly 30 locations.
• Support from a dedicated management team.
• Cross-training and skill development across various store operations.
• Support from experienced founder-led leadership.
• Paternity/Maternity leave.

About the Role

Amadeus is looking for an Associate Manager, People Partner to join their team in Jeddah, Makkah Province, Saudi Arabia. This role plays a pivotal role in leading and executing core HR operations, while building strong partnerships with business leaders and global stakeholders. You will be responsible for managing the entire employee lifecycle, supporting the implementation of HR and Culture (People & Culture - P&C) initiatives, ensuring strict compliance with local regulations, and consistently contributing to a high-quality employee experience across the organization. This position offers an opportunity to make a significant impact within a dynamic and globally connected company.

Key Tasks and Responsibilities

• Manage the complete employee lifecycle, including recruitment, termination, career development, learning opportunities, internal mobility, and ensuring compliance with all internal policies.
• Effective coordination with various HR and Culture functions, including recruitment, compensation, and benefits, to ensure smooth operations and optimal service delivery.
• Contribute to the local implementation of reward programs, accurately assess their success, and provide essential compensation guidance to local management.
• Implement HR and Culture policies, programs, and initiatives, ensuring their full alignment with overarching global strategies.
• Address and manage employee relations matters and performance management processes in close collaboration with management.
• Support HR reporting and analytics by generating insightful data to drive continuous improvement.
• Maintain up-to-date knowledge of local labor laws and regulations, ensure full compliance, and recommend necessary adjustments.
• Collaborate with Centers of Excellence (COEs), global business partners, and local specialists to ensure effective initiative implementation.
• Oversee and manage relevant government processes and portals, including Qiwa, Muddad, GOSI, and MOFA.
• Approve monthly payrolls and provide backup support for payroll processing when needed.

Qualifications and Requirements

• Minimum of 8 years of progressive HR experience.
• Previous experience in an HR Business Partner (HRBP) role within a matrix global environment is essential.
• Experience in the IT sector is preferred.
• A Bachelor's degree in HR, Business Administration, or a closely related field is essential.
• A comprehensive understanding of HR processes and regional labor regulations is mandatory.
• Strong knowledge of employee relations is required.
• Proven ability to be a proactive problem-solver with strong business acumen that drives tangible results.
• Ability to navigate and manage complex situations with confidence.
• Proficiency in both English and Arabic (spoken and written) is preferred.
• Willingness to travel intermittently within Saudi Arabia.

Core Skills

• Employee Lifecycle Management
• HR Operations Implementation
• Local Regulations Compliance
• Employee Relations
• Performance Management
• HR Reporting and Analytics
• Labor Laws
• Government Portals (Qiwa, Muddad, GOSI, MOFA)
• Payroll Processing
• Problem Solving
• Business Acumen

Work Environment and Location

This is a full-time position, requiring intermittent travel within Saudi Arabia. The work location is in Jeddah, Makkah Province.

About the Role

KAUST is seeking a KGSP Student Operations Lead to manage the comprehensive financial operations, budgeting, and student information systems for the King Abdullah Scholarship Program (KGSP). This role ensures the accurate and timely processing of all student financial matters, including allowances, deductions, and reimbursements, while overseeing program budgets and reconciliation. The position serves as a key liaison to VPAA central operations, third-party vendors, and university partners, guaranteeing operational support for KGSP students. The KGSP Student Operations Lead is crucial for maintaining compliance, efficiency, and the integrity of financial processes and student data management within the program.

This role supports the strategic objectives of the KGSP program by ensuring robust financial management and efficient student data systems. The successful candidate will be responsible for enhancing operational processes, maintaining data integrity, and fostering strong relationships with internal and external stakeholders.

Key Responsibilities

• Process and manage all student financial matters, including monthly allowances, deductions, and reimbursements.
• Review and update KGSP location allowances based on student university locations and enrichment assignments.
• Handle all payments to third parties, including university tuition and insurance providers.
• Develop quarterly and annual program budgets and provide monthly "Actuals vs. Budget" reconciliation reports.
• Develop financial forecasts and models to support strategic planning and decision-making for program leadership.
• Manage the central student information system for data management, document storage, and communication.
• Generate all required programmatic reports, such as Critical Issues, Master Student Data, and Attendance reports, for management review.
• Act as the primary operational liaison between the KGSP program, VPAA central operations, and external vendors.
• Continuously review and improve financial and data management processes to enhance efficiency, accuracy, and the overall student experience.
• Ensure all program financial activities and student data management comply with KAUST policies and relevant regulations.

Qualifications and Requirements

• Master's degree in Business Administration, Finance, Accounting, Information Systems, or a related field.
• A Bachelor's degree in a relevant field combined with significant equivalent professional experience may be considered.
• Minimum of 5-10 years of relevant professional experience.

Required Skills

• Advanced financial acumen, including budget management, financial reconciliation, and forecasting.
• Proficiency in managing databases or student information systems with a strong focus on data integrity.
• Strong analytical skills to interpret complex financial and programmatic data and produce actionable reports.
• Exceptional attention to detail in handling financial transactions and data entry.
• Effective stakeholder management and professional communication skills with students, internal departments, and external university partners.
• Proactive problem-solving abilities to address financial discrepancies, system issues, and operational bottlenecks.
• A continuous improvement mindset to streamline and optimize program operations.
• Demonstrated experience in developing and managing complex budgets and financial reporting.
• Proven expertise in managing information systems, databases, or CRM platforms for data management and reporting.
• Experience handling confidential student and financial data with a high degree of integrity and discretion.

Work Environment

This is a full-time position based in Thuwal, Makkah, Saudi Arabia, with KAUST. Experience in a higher education or international program environment is highly desirable.

About the Role

The Saudi National Bank (SNB) is seeking a Manager, IT Production to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is essential for ensuring the continuous availability and optimal performance of the bank's IT applications and infrastructure. The role focuses on minimizing unplanned system failures, managing system installations, configurations, and upgrades to enhance business productivity, and overseeing key areas including Database Management, IT Operations (Network), and IT Operations (Datacenters). This position plays a vital role in managing IT production environments, ensuring seamless business operations, and supporting strategic IT initiatives. The ideal candidate will possess a strong understanding of banking IT production and operations, with a proven ability to translate business needs into effective IT solutions.

Key Responsibilities

• Manage projects involving new technologies across system infrastructure, applications, and databases to ensure timely and smooth implementation.
• Supervise the administration of systems, including system infrastructure, applications, and databases, to guarantee service availability for business owners and customers.
• Plan, design, and implement disaster recovery procedures for installed systems and services, ensuring the backup of critical systems and data.
• Lead and manage the team in troubleshooting and recovering transactions and services impacted by incidents.
• Oversee all projects and initiatives, such as new implementations, redesigns, or upgrades, to address the scalability and stability of the network infrastructure (voice, digital, and security), ensuring timely project delivery.
• Supervise the installation, maintenance, and optimization of network infrastructure, including hardware, software, and communication links, to support business operations and customer needs.
• Oversee the configuration and setup of security infrastructure, including security appliances and software, to ensure secure access to vital business applications and information.
• Conduct periodic security reviews of all system and application access.
• Plan, design, and implement service and infrastructure monitoring and automation to ensure proactive incident resolution and enhance productivity.
• Plan and manage the implementation of system performance and capacity management monitoring to ensure the stability of systems and services.
• Provide periodic system status reports to senior management, detailing the availability of system services.
• Manage the delivery of production tasks, such as running batches and operational jobs, to ensure timely posting of transactions and availability of reports as required by the business and customers.
• Ensure timely response to all alerts, resolving or escalating issues as appropriate, while collaborating closely with business stakeholders to assure continued quality of service.
• Adhere to the Bank’s AML/CTF policy, guidelines, and all SAMA regulations relating to account opening, KYC, and Customer Due Diligence.

Qualifications and Requirements

• Must be a Saudi national.
• Possess a Bachelor's degree in Computer Science, IT, or a related field, or an acceptable educational level complemented by strong banking experience.
• Have 5-8 years of relevant experience in IT Systems or related IT functions, including at least 3 years in positions with progressively increasing managerial responsibilities within a financial institution.
• Demonstrate knowledge of banking IT production.
• Exhibit knowledge of banking operations and requirements.
• Possess experience in translating business needs into IT systems and operations.

Required Skills

• Database Management
• IT Operations - Network
• IT Operations - Datacenters
• System Infrastructure management
• Application management
• Database administration
• Disaster Recovery planning and implementation
• Backup strategies and execution
• Troubleshooting and incident resolution
• Network Infrastructure design, implementation, and maintenance
• Security Infrastructure configuration and management
• System Performance Monitoring
• Capacity Management
• Knowledge of AML/CTF Policy
• Understanding of KYC procedures
• Proficiency in Customer Due Diligence

Work Environment and Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 5-10 years of experience, with specific emphasis on IT production and operations within a financial institution, including managerial responsibilities.

About the Role

Accenture Middle East is seeking a Security Delivery Lead (SOC) to join our team in Jeddah, Makkah, Saudi Arabia. This role is an opportunity to apply expertise in security to develop impactful solutions. As a subject matter expert, you will collaborate with cross-functional teams, make key decisions, and oversee the delivery of security governance. Your role will be instrumental in shaping security strategies, implementing solutions, and ensuring alignment with enterprise policies to enhance organizational security.

Key Responsibilities

• Govern the delivery of Managed Security Services, encompassing Security Operations Center (SOC) and Cyber Threat Intelligence (CTI) functions.
• Ensure strict adherence to Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and all contractual obligations.
• Serve as the primary governance liaison between client leadership and delivery teams, promoting clear communication and alignment.
• Lead service reviews, manage escalations effectively, and facilitate governance forums to ensure optimal service performance.
• Oversee risks, issues, and overall service performance at a strategic level, separate from day-to-day operational tasks.
• Ensure compliance with all relevant policies, controls, and regulatory standards within the security domain.
• Drive continuous service improvement and maturity initiatives to enhance the overall security posture.

Qualifications and Requirements

• Demonstrated experience in Managed Security Services governance.
• Strong knowledge of Security Operations Center (SOC) and Cyber Threat Intelligence (CTI) operating models.
• Proven ability to manage stakeholders at an executive level, fostering strong relationships and influencing outcomes.
• Solid understanding and awareness of risk management, compliance frameworks, and audit processes.
• Experience in effectively handling escalations and making critical decisions under pressure.
• Ability to constructively challenge teams and drive performance without micromanagement.

Required Skills

• Security Governance
• Managed Security Services
• Security Operations Center (SOC)
• Cyber Threat Intelligence (CTI)
• Service Level Agreements (SLAs)
• Key Performance Indicators (KPIs)
• Risk Management
• Compliance
• Audit Awareness
• Stakeholder Management
• Decision Making
• Constructive Challenge

Work Environment and Experience

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The ideal candidate will possess 5-10 years of relevant experience in the cybersecurity and managed services domain.