Safety Operations Manager Jobs in Saudi Arabia

About the Role

Stranger Soccer is seeking an entrepreneurial individual to serve as the License Owner/Operator for Jeddah, Makkah, Saudi Arabia. This role involves establishing and managing a local Stranger Soccer football experience platform, making casual football accessible through a mobile application. This is an opportunity to own and operate a venture with the support of a global brand, managing local operations, marketing, and team recruitment, while receiving guidance and resources from Stranger Soccer headquarters.

Key Responsibilities

The responsibilities for this role encompass the full scope of business ownership and operational management for Stranger Soccer in Jeddah. These include:

• Overseeing all operational aspects of the Stranger Soccer platform within Jeddah.
• Developing and executing local marketing strategies to drive user acquisition and engagement.
• Recruiting, training, and managing a local team to ensure high-quality game experiences.
• Managing the day-to-day business operations to ensure a seamless experience for players.
• Leveraging the Stranger Soccer technology platform to facilitate game bookings and player participation.
• Ensuring consistent, high-quality football experiences for all users.
• Acting as the primary point of contact and local representative for Stranger Soccer.
• Contributing to the growth and success of the Stranger Soccer brand in the Saudi Arabian market.

Qualifications and Requirements

Candidates should possess the following attributes and experience:

• A strong passion for football and a deep understanding of local football culture.
• Demonstrated leadership capabilities.
• Proven business experience, indicating a capacity for strategic planning and execution.
• An entrepreneurial mindset, with a drive to build and operate an independent venture.
• The ability to manage operations effectively.
• Proficiency in marketing strategies and implementation.
• Experience in team recruitment and management.
• A desire for ownership and a commitment to achieving tangible results.

Required Skills

• Leadership
• Business Acumen
• Entrepreneurial Mindset
• Operations Management
• Marketing Strategy and Execution
• Team Recruitment and Development

About Stranger Soccer

Stranger Soccer is a global platform that has facilitated over 100,000 games in more than 10 cities worldwide. This role offers a business opportunity for individuals looking to make an impact in their local community and the football landscape. For more information and to express interest, please visit ******************* and click "Bring Stranger Soccer to Your City".

About the Role

Dulb Trading & Contracting Company is seeking an experienced Mall Manager to oversee operations for a commercial project in Jeddah, Makkah, Saudi Arabia. This full-time position is integral to ensuring operational efficiency, enhancing tenant satisfaction, and optimizing the mall's revenue, occupancy, and collection performance. The role requires strong leadership and a comprehensive understanding of commercial property management to drive the overall development and success of the complex.

Key Responsibilities

• Manage and develop tenant relationships, addressing requests and resolving complaints to ensure a positive experience.
• Monitor rent collections and implement strategies to reduce overdue payments, thereby improving financial health.
• Market and lease vacant spaces, negotiating terms with prospective tenants.
• Oversee and manage operational and service contracts, including security, cleaning, and maintenance, ensuring high service standards.
• Monitor lease renewals and implement measures to maintain high occupancy rates.
• Coordinate with government authorities and relevant entities to ensure regulatory compliance and smooth project execution.
• Ensure daily coordination of facility management and maintenance teams for efficient mall operations.
• Prepare and submit comprehensive reports on mall operations, occupancy, and financial collections.

Qualifications and Experience

• Bachelor's degree in Business Administration, Real Estate, Engineering, or a closely related field.
• A minimum of 5 years of experience in commercial property management or mixed-use project management.
• Proven experience in managing tenant relations, overseeing rent collections, and handling commercial leasing.

Required Skills

• Strong leadership, management, and decision-making capabilities.
• Excellent communication and negotiation skills.
• Proficiency in managing operations and problem-solving.
• Thorough understanding of contracts, operational procedures, and property management best practices.
• Proficiency in Microsoft Excel and familiarity with property management and operational systems.

Work Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The required experience for this role is between 5 to 10 years.

About the Role

Chalhoub Group, a leading partner for luxury across the Middle East with over 65 years of experience, is seeking a dynamic Store Manager for the Kilian brand. This role is based in Jeddah, Makkah, Saudi Arabia. As a Store Manager, you will be instrumental in driving store business, cultivating a base of loyal VIP customers, and leading your team to uphold the brand's values and operational excellence. This position is pivotal in Chalhoub's transition to a hybrid retailer, leveraging technology and data to enhance customer experiences.

You will be responsible for inspiring your team, achieving sales targets, and ensuring seamless integration of online and offline retail strategies. This is an opportunity to contribute to a world-class team focused on innovation and service excellence in the luxury beauty sector.

Key Responsibilities

• Lead by example, embodying and communicating the brand's values and philosophy through all interactions with customers and team members.
• Define, execute, and monitor the store's action plan to achieve sales targets and Key Performance Indicators (KPIs).
• Manage the customer database to build strong relationships and identify future selling opportunities.
• Stay informed about the latest trends, products, and competitor activities, sharing feedback with relevant back-office teams.
• Embrace a hybrid retail approach by leveraging all online and offline points of sale.
• Provide clear vision and direction to the team regarding business objectives and store strategies.
• Identify, recruit, develop, and retain strong talent within the team.
• Foster a positive work environment built on trust, respect, and fairness, acting as the voice of employees by relaying feedback, challenges, and concerns to leadership and HR.
• Coach team members, promoting a growth mindset by utilizing the Group's learning tools and platforms, and consistently monitoring development plans and professional growth.
• Ensure performance improvement plans are transparently discussed and documented.
• Develop an omnichannel mindset within the team, promoting various customer experience touchpoints (physical and digital), clienteling techniques with a focus on VIPs, and leveraging customer data to proactively meet needs.
• Drive the brand's e-commerce business, including various activities and activations.
• Recruit new clients and convert them into loyal VIP customers by delivering an excellent experience and engaging in continuous networking.
• Ensure adherence to all sales and operational policies and procedures within the store.
• Process and prepare e-commerce orders within set Service Level Agreements (SLAs) for time and quality, ensuring no pending fulfillment actions in the store.
• Utilize available technology tools (*, Clienteling app, OMS, Business WhatsApp) to enhance customer experience both in-store and remotely, ensuring the team is proficient or trained on these tools.
• Maintain operating standards, including stock replenishment and display organization according to the brand's Visual Merchandising (VM) guidelines.
• Ensure compliance with all legal, safety, security, retail store operations, and HR guidelines, collaborating with relevant teams for continuous improvement and escalating issues promptly.
• Ensure healthy floor coverage by analyzing historical traffic data and anticipating peak hours.

Qualifications and Requirements

• A minimum of 3 years of experience as a Store Manager or Supervisor within the luxury brand sector.
• Fluency in both Arabic and English is essential.

Required Skills

• Sales Target Achievement and KPI Management
• Customer Relationship Management and Clienteling
• Product Knowledge
• Team Leadership, Talent Recruitment, and Talent Development
• Employee Feedback Management and Coaching
• Promoting a Growth Mindset and Performance Improvement Plans
• Omnichannel Customer Experience Strategy
• E-commerce Operations and Order Processing
• Adherence to Sales and Operational Policies
• Understanding of Service Level Agreements (SLAs)
• Proficiency with Clienteling Apps, OMS, and Business WhatsApp
• Stock Replenishment and Visual Merchandising (VM)
• Compliance with Legal, Safety, and Security Guidelines
• Retail Store Operations and HR Guidelines
• Traffic Data Analysis

Work Environment and Location

This is a full-time position for a Store Manager at the Kilian boutique in Jeddah, Makkah, Saudi Arabia. The role requires 2-5 years of relevant experience. Chalhoub Group is committed to inclusion and diversity, welcoming all applicants to apply and be part of their exciting future, ensuring equal opportunity without regard to gender, age, race, religion, national origin, or disability status.

About the Role

Petromin Corporation is seeking a highly motivated and technically adept Cybersecurity Manager to establish and lead its cybersecurity function from the ground up. This is a critical, hands-on role where you will be instrumental in defining the cybersecurity strategy, governance, risk management, and operational security for the organization. As the cybersecurity team is new and lean, the manager will be expected to take ownership of a broad range of responsibilities, leveraging approved AI and automation tools to enhance efficiency, quality, and visibility across all cybersecurity activities. This position offers an opportunity to build a robust cybersecurity program within a dynamic organization. The ideal candidate will be a technical leader with a proven ability to develop and implement comprehensive security solutions, manage risks effectively, and foster a security-aware culture.

Key Responsibilities

• Build and lead Petromin's cybersecurity function from its inception, including developing the strategic roadmap, operating model, policies, standards, governance forums, and reporting mechanisms.
• Serve as the hands-on technical lead for security architecture and core controls across identity, endpoints, networks, cloud environments, email systems, applications, branch offices, and digital platforms.
• Own the cybersecurity risk assessment process, identify control gaps, develop remediation plans, and prioritize security initiatives in collaboration with IT, Digital Transformation, operations, and business leadership.
• Design and supervise security operations, including SIEM/MSSP management, alert monitoring, incident response playbook development, threat intelligence analysis, and vulnerability management.
• Directly handle high-priority technical tasks, complex investigations, architecture reviews, and escalations when team capacity or specific expertise is limited.
• Manage security incidents from initiation to resolution, coordinating containment and recovery efforts, leading post-incident reviews, and maintaining crisis communication with senior management.
• Establish and maintain compliance and audit readiness, develop comprehensive security policies, conduct third-party risk reviews, implement data protection controls, and ensure evidence collection for applicable Saudi and corporate requirements.
• Develop and deliver cybersecurity awareness programs, conduct phishing exercises, provide executive briefings, and offer practical security guidance to employees and business units.
• Select, implement, and manage security tools and external partners, including MSSPs, security vendors, auditors, and consultants, ensuring value delivery, adherence to SLAs, and accountability.
• Develop and maintain dashboards, KPIs, risk registers, management reports, and provide recommendations for cybersecurity budget investments.
• Utilize approved AI and automation tools to enhance output, including alert summarization, threat research, vulnerability prioritization, drafting policies/SOPs, reporting, and workflow automation, while diligently controlling data exposure.
• Coach the Cybersecurity Specialist and future team members, create knowledge bases, and ensure operational continuity through comprehensive documentation and cross-training initiatives.

Qualifications and Requirements

• Bachelor's degree in Cybersecurity, Information Technology, Computer Science, Engineering, or a related field. A Master's degree is preferred.
• A minimum of 5-12 years of progressive experience in cybersecurity, with at least 3 years in a leadership capacity, managing security initiatives, vendors, or teams.
• Must possess hands-on experience across security operations, security architecture, Governance, Risk, and Compliance (GRC), and incident response.
• Demonstrated ability to build a cybersecurity function from scratch, including developing roadmaps, policies, KPIs, budgets, and practical governance frameworks.
• Proven experience in managing security incidents, audits, third-party risk, MSSPs/vendors, and delivering executive-level reporting.
• Proficiency in using approved AI, automation tools, scripting, and workflow automation to maximize output with a lean team.
• Strong business communication, decision-making, confidentiality, and stakeholder management skills are essential.

Required Skills

• Cybersecurity Strategy and Governance
• Risk Management and Compliance
• Security Architecture and Design
• Security Operations and Monitoring
• Incident Response and Management
• Awareness Training and Development
• Vendor and MSSP Management
• Technical Execution and Leadership
• AI and Automation Tools
• Identity and Access Management (IAM)
• Microsoft Security Technologies
• Endpoint Security
• Network Security
• Cloud Security
• Email Security
• Vulnerability Management
• Roadmap and Policy Development
• KPI and Budget Management
• Governance Frameworks
• Audit and Third-Party Risk Management
• Executive Reporting
• Automation Scripting and Workflow Automation
• Business Communication
• Decision Making
• Confidentiality
• Stakeholder Management

Work Environment and Additional Information

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. Professional English proficiency is required, and Arabic is preferred. Preferred professional certifications include CISSP, CISM, CISA, CRISC, ISO 27001 Lead Implementer/Auditor, CCSP, AZ-500, SABSA, PMP, or Agile certifications.

About the Role

Amazon is seeking a dedicated Workplace Health and Safety (WHS) Officer to join their team in Jeddah, Makkah, Saudi Arabia. This full-time role involves partnering closely with site operations teams within a delivery station to implement and uphold company safety policies, ensuring strict compliance with all local and regional regulations. The successful candidate will leverage lean principles and Kaizen methodologies to drive continuous improvement initiatives, focusing on reducing conditional and ergonomic risks to foster a safe and healthy working environment for all Associates. This position requires an individual who can build trust and confidence with the Operations Team, inspire change through comprehensive risk assessments, and analyze safety data effectively.

The Site WHS Officer will act as a key communicator, delivering clear, concise, and consistent messages both verbally and in writing. You will be responsible for instructing and training Operations Leaders on Amazon's WHS policies and assisting site teams in integrating these safety standards into their daily operations. A proactive approach to identifying best practices and incorporating them into existing standards is crucial for continuously enhancing the safety landscape.

Key Responsibilities

• Provide guidance and oversight to ensure compliance with all applicable Amazon WHS standards and policies.
• Measure site performance against published safety policy requirements and develop plans to address any identified deficiencies.
• Deliver projects to Operations on time and to a high standard of quality.
• Analyze safety metrics and review weekly and monthly incident trends to identify patterns and strategically allocate resources to areas with the highest safety risks.
• Ensure proper incident investigation procedures are followed and that corrective and preventive actions are effectively closed out.
• Conduct frequent site safety audits to identify non-compliant equipment and/or processes.
• Implement solutions to eliminate identified risks and prevent injuries.
• Audit record-keeping practices to ensure alignment with global WHS standards and local regulations.
• Audit workplace organization and Associate behaviors to verify the accuracy and consistency of training, auditing, and scoring methods.
• Lead and mentor Safety Associates within the assigned facility, particularly during peak operational periods.
• Engage with the delivery station environment to gather input from Safety teams, Associates, and leaders on opportunities for safety program improvement, ensuring open communication regarding progress and resolution of suggestions.
• Ensure site leadership and Associates are adequately trained and knowledgeable about their responsibilities under each policy, and audit the quality, delivery, and effectiveness of all required safety training.
• Manage the site's Personal Protective Equipment (PPE) inventory and coordinate with procurement for necessary orders.
• Ensure compliance with site-specific PPE requirements.
• Implement best practices across the site.
• Implement powered industrial truck (PIT) safety and yard safety systems.
• Ensure the standard Work Permit System is utilized at the site.
• Implement and oversee safe contractor management practices at the site.
• Ensure a basic safety training calendar for Associates is maintained and that training is delivered accordingly.
• Collaborate with the facility team to ensure preventive maintenance of all fire protection and emergency equipment.
• Ensure requirements for basic fire fighting training and first aid training are met.

Qualifications and Requirements

• Speak, write, and read fluently in English.
• Possess a thorough understanding of local/regional regulations and company policy.
• Flexibility to work in shifts.
• Bachelor's degree in safety, environmental science, or a related field, or 1+ years of industrial maintenance experience.

Preferred Qualifications

• Experience working with appropriate health & safety standards and regulations.
• Bachelor's degree in Engineering.
• KAWADIR Safety Professional Certificate.

Required Skills

• Risk Assessment
• Safety Data Analysis
• Communication (Verbal and Written)
• Training and Instruction
• Lean Principles
• Kaizen
• Ergonomics
• Environmental Knowledge
• Incident Investigation
• Auditing
• Contractor Management
• Fire Protection Systems
• First Aid Procedures

Work Environment

This is a full-time role located in Jeddah, Makkah, Saudi Arabia. The position requires flexibility to work in shifts.

About the Assistant Store Manager Role

Majid Al Futtaim Lifestyle is seeking an Assistant Store Manager to join their Operations team in Jeddah, Makkah, Saudi Arabia. This full-time position is integral to supporting the Store Manager in all aspects of daily store operations. The role is crucial for achieving sales targets, managing and developing store teams to enhance profitability, maintaining brand and company image, ensuring operational compliance, and delivering an exceptional customer experience. In the Store Manager's absence, the Assistant Store Manager will assume responsibility for overseeing store operations and staff, aligning with Majid Al Futtaim Lifestyle's business objectives.

Key Responsibilities

• Lead the store team in upholding excellent customer service standards and facilitating exceptional customer experiences by thoroughly understanding company/brand CX standards, individual customer needs, and current market trends and competitor activities.
• Drive the store team to consistently deliver the highest levels of customer service.
• Cultivate and maintain professional relationships with support teams, providing regular and relevant feedback to Marketing, Buying, and Planning departments.
• Actively drive sales and proactively seek opportunities for sales growth and business improvement by maintaining a keen awareness of set KPI targets.
• Manage and implement all sales promotions and brand activities, ensuring effective communication with relevant support teams to maximize sales potential.
• Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments.
• Ensure the smooth operation of the store in the absence of the Store Manager, addressing any potential business disruptions promptly and effectively.
• Implement, manage, and maintain compliance with all Company policies and guidelines to minimize stock loss and damage.

Qualifications and Requirements

• A High School Certificate is required.
• A qualification in a Retail-related field is considered an added advantage.
• A minimum of 4-5 years of industry experience is necessary.
• Demonstrated management skills are essential for this role.

Required Skills

• Customer Service
• Sales
• Team Management
• Operations Management
• Brand Management
• Compliance

Work Environment and Experience

This is a full-time position. The role is based in Jeddah, Makkah, Saudi Arabia, with opportunities in both Jeddah and Makkah cities. The ideal candidate will possess 5-10 years of relevant experience.

About the Role

Stranger Soccer is seeking an individual to serve as the License Owner / Operator for Jeddah, Makkah, Saudi Arabia. This role offers the opportunity to develop a business by introducing Stranger Soccer's football experience platform to the local community. The position involves establishing and managing a football ecosystem designed to make casual football accessible through a mobile application.

This is an opportunity to own and operate a venture with support from Stranger Soccer's headquarters. The role requires managing all business aspects, including operations, marketing, and team recruitment. Support, tools, and a playbook will be provided by Stranger Soccer. The position is suited for individuals driven by ownership, impact, and results, with a strong understanding of football culture and local market insights.

Key Responsibilities

While specific duties were not provided, key responsibilities are expected to include:

• Establishing and managing Stranger Soccer operations in Jeddah.
• Overseeing the daily operations of the football experience platform.
• Developing and implementing local marketing strategies for user acquisition and engagement.
• Recruiting, training, and managing a local team to ensure quality game experiences.
• Ensuring a consistent and high-quality player experience for all games booked via the app.
• Managing the business's financial performance and growth within the Jeddah market.
• Utilizing the Stranger Soccer platform and tools to build and scale the business.
• Serving as the primary point of contact for the local market and reporting to Stranger Soccer HQ.

Qualifications and Requirements

• A strong passion for football and a deep understanding of football culture.
• Significant local insight into the Jeddah market.
• Proven leadership capabilities.
• Demonstrated business experience.
• An entrepreneurial mindset with the drive to operate independently.
• Willingness to take ownership and be accountable for business results.

Required Skills

• Leadership
• Business Acumen
• Entrepreneurial Mindset
• Operations Management
• Marketing Strategy
• Team Recruitment and Management

Work Location and Type

The role is based in Jeddah, Makkah, Saudi Arabia. The work type is Full-time. Experience required is between 0-1 years.

Further Information

To learn more about this opportunity and express your interest, please visit ******************* and click "Bring Stranger Soccer to Your City".

Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Restaurant Manager, you’re not just managing daily operations for one of our hotel dining outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities
Here's what you'll do during a typical day:

• Lead daily operations: Manage outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures.
• Deliver exceptional guest experiences: Monitor service and product quality, assess guest satisfaction, address issues, and identify opportunities to continuously improve the dining experience.
• Inspire and develop the team: Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team.
• Drive revenue growth: Implement innovative marketing strategies, up-selling techniques, and promotional initiatives to maximize food and beverage sales and profitability.
• Recruit and onboard talent: Lead hiring efforts, conduct interviews, and train new team members to maintain high service standards and operational excellence.
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing.

Qualifications
What It Takes to Make the Stay:
At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member:

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.

About the Network Manager Role

The Saudi National Bank (SNB) is seeking a skilled and experienced Network Manager to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is responsible for overseeing the design, implementation, and maintenance of the bank's critical network infrastructure. The role requires extensive technical knowledge of network technologies and a proven ability to ensure the reliability, performance, and security of the network environment to support current operations and future growth.

Key Responsibilities

• Plan, design, and implement comprehensive network infrastructure, including voice, data, and security solutions, to support business operations and evolving customer needs.
• Ensure the scalability and stability of the network infrastructure to accommodate business growth and adapt to changing technological requirements.
• Monitor and maintain network performance, availability, and security, implementing proactive measures to prevent disruptions.
• Implement and manage network configurations, upgrades, and patches to ensure optimal performance and system integrity.
• Supervise the configuration and setup of robust security infrastructure, including firewalls, intrusion detection systems, and secure access protocols.
• Conduct periodic security reviews and vulnerability assessments to identify and mitigate potential network risks.
• Ensure strict compliance with all internal and external regulations, including those set by SAMA and AML/CTF guidelines.
• Plan, design, and implement effective disaster recovery procedures for the network infrastructure to ensure business continuity.
• Ensure the reliable backup and recovery of critical network components and services.
• Lead and mentor a team of network engineers and administrators, fostering a collaborative and high-performing environment.
• Work closely with IT operations, security teams, and business stakeholders to ensure seamless and efficient network operations across the organization.

Qualifications and Experience

• Must be of Saudi nationality.
• Possess a Bachelor's degree in Computer Science, IT, or a closely related field.
• A minimum of 5 to 8 years of progressive experience in network management is required.
• At least 3 years of this experience must be in a managerial or leadership role.
• Proven experience in managing large-scale network environments is essential.
• Strong technical knowledge of network protocols, routing, switching, and security technologies is mandatory.
• Experience with network performance monitoring, troubleshooting, and optimization is required.
• Familiarity with cloud-based networking solutions, such as AWS, Azure, or Google Cloud, is necessary.
• A strong understanding of network security principles, access control mechanisms, and compliance requirements is essential.

Essential Skills

• Network Design, Implementation, and Maintenance
• Network Infrastructure and Operations Management
• Network Performance Monitoring, Troubleshooting, and Optimization
• Network Security, including Firewalls, Intrusion Detection Systems, and Secure Access Protocols
• Vulnerability Assessments and Disaster Recovery Planning
• Team Leadership and Mentoring
• Proficiency in Network Protocols (*, TCP/IP), Routing, and Switching
• Experience with Cloud-based Networking Solutions (AWS, Azure, Google Cloud)
• Understanding of Access Control and Compliance Requirements (*, SAMA, AML/CTF)
• Strong Problem-solving and Communication Skills

Additional Information

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. Advanced certifications in network technologies such as CCNP, CCIE, Juniper, or Cisco are considered a strong advantage for candidates.

Join Rosewood Red Sea as a Restaurant Manager

We are seeking a dynamic and polished Restaurant Manager for our contemporary Asian, Japanese-inspired restaurant. This role is vital in delivering high-energy dining experiences that focus on precision, ambiance, and exceptional hospitality. If you have experience in premium beverage culture and lifestyle resort service, this position is tailored for you.

Key Responsibilities:

• Lead daily restaurant operations to meet Rosewood, Forbes, and LQA standards.
• Maintain a strong presence during service to enhance guest engagement and manage seating flow.
• Ensure service delivery aligns with our contemporary Asian sharing style and maintains a luxurious atmosphere.
• Collaborate closely with Culinary and Beverage teams on presentation and service continuity.
• Manage reservations, guest preferences, and special requests effectively.
• Conduct pre-service briefings to ensure operational readiness.
• Handle guest feedback with professionalism and discretion to enhance customer satisfaction.
• Drive upselling and awareness of revenue while ensuring guest comfort.
• Train associates on service standards and menu knowledge to uphold high quality.
• Maintain cleanliness and presentation standards consistently.

Qualifications & Experience:

• 3 to 5 years of experience in Food and Beverage, particularly in restaurant management within luxury environments.
• Prior experience in contemporary Asian or Japanese cuisine is highly preferred.
• Strong knowledge of sharing-style service and premium dining concepts.
• Familiarity with Asian cocktails and food pairings is an advantage.
• Able to manage high-energy operations while ensuring operational discipline and refinement.
• Exceptional leadership and coaching abilities with a focus on guest engagement.
• Commercially aware with an understanding of revenue management and cost control.
• Experience with pre-opening or destination resorts is highly regarded.

About the Role

Chalhoub Group, a leader in delivering luxury experiences in the Middle East for over seven decades, announces the need for a dynamic Store Manager to open the FARM Rio boutique in the jewel of Jeddah. As a key player in the hybrid luxury retail landscape, Chalhoub Group manages a diverse portfolio of over 10 of its own brands, in addition to partnerships with over 400 global names in fashion, beauty, jewelry, watches, eyewear, and lifestyle. This role aims to deliver seamless omnichannel experiences and uphold the brand philosophy of inspiring, exciting, and delighting customers.

Store Manager Responsibilities

The Store Manager will be responsible for driving sales performance, fostering strong customer relationships, and managing a high-performing team. This position requires a proactive approach to market trends, a commitment to team development, and the ability to embody brand values in all interactions.

Key Tasks

• Lead by example, representing the FARM Rio brand by communicating its values and philosophy in all activities and interactions with customers and team members.
• Define, implement, and monitor the store's business plan to achieve sales targets and Key Performance Indicators (KPIs).
• Manage the customer database to build strong relationships and identify future sales opportunities.
• Stay up-to-date with the latest trends, products, and competitor activities, sharing feedback with relevant support teams.
• Embrace the omnichannel retail approach by leveraging all online and offline points of sale.
• Provide clear vision to the team regarding business objectives and store direction.
• Identify, recruit, develop, and retain strong talent within the store team.
• Create a positive work environment based on trust, respect, and fairness, acting as the voice of employees by sharing feedback, challenges, and concerns with leadership and HR.
• Act as a coach for team members, fostering a growth mindset through the use of the Group's learning tools and platforms.
• Continuously monitor team development and career growth plans, ensuring performance improvement plans are discussed and documented transparently.

Required Qualifications and Experience

• Minimum of 5 years of experience as a Store Manager in a luxury or premium fashion brand.
• Proficiency in English is essential.

Core Skills

• Exceptional leadership and team development capabilities.
• Proficiency in customer relationship management and building lasting customer connections.
• Proven ability to achieve sales targets and drive business performance.
• Skills in talent acquisition and retention strategies.
• Ability to create and maintain a positive and motivating work environment.
• Strong coaching skills to foster employee growth and development.
• Experience in planning and executing performance improvement plans.
• Proactive approach to fostering a growth mindset within the team.

Additional Information About the Work Environment

This position is located in Jeddah, Makkah Al Mukarramah, Saudi Arabia, and is full-time. Chalhoub Group is committed to fostering a people-centric culture, rooted in diversity, equity, and inclusion. The Group is a forward-thinking organization dedicated to shaping the future of luxury retail through innovation and a commitment to sustainability. The Group offers diverse career paths, enriching experiences, and opportunities for learning and development.

Join the FAENA Movement as a Restaurant Manager!
At Faena The Red Sea, we are on a journey to fuse art, culture, and community, celebrating authentic hospitality through our exceptional service. As we expand into the Kingdom of Saudi Arabia, we invite you to be part of an extraordinary experience.

Role Overview:
The Restaurant Manager will lead the service operations during assigned shifts, ensuring that the energy and flow of the restaurant reflect our unique cultural ethos. You will oversee daily service, supervise front-of-house staff, and ensure seamless guest experiences.

Key Responsibilities:

• Lead and manage floor service during assigned shifts, ensuring guest expectations are met or exceeded.
• Monitor table status and service timing in coordination with kitchen and bar teams.
• Conduct pre-shift meetings to align the team on updates and service priorities.
• Greet guests warmly and ensure satisfaction during their experience.
• Manage guest complaints with discretion and empathy.
• Supervise staff during service to maintain high quality standards.
• Identify training needs and support team development initiatives.

Qualifications:

• 3+ years experience in a luxury hotel or upscale dining environment.
• Forbes 5 Star hotel experience is a significant advantage.
• Strong understanding of restaurant operations and service standards.
• Exceptional guest interaction and service recovery skills.

About the Role

SOHO Group is seeking a Store Manager for its ALO store located in Jeddah, Makkah, Saudi Arabia. ALO is a lifestyle retailer focused on activewear and clean beauty. The Store Manager will be responsible for all aspects of store operations, fostering a productive work environment, and achieving sales and profitability targets. This role is key to upholding ALO's mission and values, driving operational excellence, maintaining merchandising standards, and developing the store team.

Key Responsibilities

• Develop and implement retail strategies to achieve business growth and targets.
• Maintain an understanding of the local market, clientele, and competitors to inform strategy.
• Monitor business trends impacting store success and adapt strategies accordingly.
• Utilize Key Performance Indicators (KPIs) to develop and support business-driving strategies.
• Lead the store team using company tools, incentives, and strategies to achieve sales goals.
• Ensure the team embodies ALO's mission and principles, communicating the brand's identity to customers.
• Foster growth, accountability, and inclusivity through development, performance management, training, and coaching.
• Conduct talent analysis and establish career progression plans to enhance talent retention.
• Establish internal and external talent pipelines through succession planning and recruitment.
• Oversee Sales & Service, Operations, and Visual Managers for effective strategy execution.
• Support the execution of operational and visual guidelines to maintain brand standards.
• Champion visual merchandising standards on the sales floor using business performance data.
• Support a safe work environment and ensure efficient store operations.
• Collaborate with cross-functional business partners to support organizational goals.
• Act as a brand ambassador, cultivating a store culture aligned with ALO's mission and values.
• Navigate the organization effectively, balancing business needs with brand culture.
• Create and implement effective store-wide communication strategies.

Qualifications and Requirements

• A minimum of 10 years of leadership experience in retail or a related industry.
• Proven ability to manage peak and seasonal business periods while maintaining service standards and commercial performance.
• Previous luxury retail experience is considered a strong asset.
• Ability to lift, push, carry, or otherwise move up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up/down a ladder.
• Ability to stand and move for an entire shift.

Required Skills

• Proficiency in MS Office Suite, including Word, Excel, and Outlook.
• Exceptional interpersonal and communication skills, both verbal and written.
• Agility and the ability to manage multiple tasks effectively in a changing environment.
• Strong time management skills and personal accountability.
• Demonstrated professionalism, integrity, and respect in all interactions.
• Adaptability to the changing needs of the business and a positive approach to challenges.
• Proactiveness, initiative, and confidence in working towards boutique goals and objectives.
• A business owner mindset with an entrepreneurial spirit.
• An independent work ethic.

Work Environment and Details

This is a full-time, on-site position based in Jeddah, Makkah, Saudi Arabia. The work environment is described as young and dynamic, offering opportunities for professional growth. SOHO Group is committed to employee well-being and fosters a culture of loyalty and belonging.

About the Role

Brilliant Minds Events is seeking a specialized and experienced Project Manager to lead workforce operations and deliver events for the prestigious AFC Asian Cup 2027 in Jeddah. This role is pivotal in ensuring the seamless execution of tournament activities, with a focus on operational excellence, workforce readiness, and strict accreditation compliance throughout the event lifecycle. The ideal candidate will be instrumental in managing all aspects of the project, from initial planning and staffing to final delivery, ensuring a successful and memorable experience for the AFC Asian Cup 2027 in Jeddah.

Key Tasks and Responsibilities

• Manage the complete project lifecycle for the AFC Asian Cup 2027 operations in Jeddah, from inception to completion.
• Develop comprehensive project timelines, detailed workforce plans, realistic budgets, and clear operational deliverables.
• Effectively coordinate with venue operators, tournament stakeholders, and internal project teams to ensure alignment and efficient execution.
• Lead the end-to-end process of workforce recruitment, onboarding, scheduling, deployment, and performance management.
• Oversee all accreditation processes, ensuring strict adherence to AFC requirements and compliance.
• Conduct thorough venue inspections, operational reviews, and readiness assessments to identify and address potential issues.
• Proactively monitor project risks and issues, developing and implementing effective mitigation strategies.
• Produce detailed periodic reports, including workforce updates and operational performance summaries, for stakeholders.

Qualifications and Requirements

• Bachelor's degree in Project Management, Business Administration, Event Management, or a closely related field.
• Proven experience of at least 3 to 4 years in managing major events, complex workforce operations, or significant sports projects.
• Strong demonstrated abilities in project management, leadership, and effective stakeholder management.
• Experience in accreditation systems and multi-venue event operations management is a significant advantage.
• Excellent communication, organizational, and problem-solving skills are essential for this role.
• Fluency in both English and Arabic is mandatory.

Core Competencies

• Project Management
• Leadership
• Stakeholder Management
• Accreditation Systems
• Multi-Venue Event Operations
• Communication
• Organization
• Problem Solving

Additional Job Information

This position is a Project Manager role based in Jeddah, Saudi Arabia, on a contractual basis. The role requires 2-5 years of experience.

About the Role

Longines Watch Co. Francillon Ltd. is seeking a dynamic and experienced Boutique Manager to lead its prestigious boutique in Jeddah, Makkah, Saudi Arabia. This full-time role is pivotal in driving sales excellence, cultivating exceptional client experiences, and upholding the esteemed reputation and standards of the Longines brand. The Boutique Manager will be instrumental in achieving commercial objectives, fostering strong client relationships, leading and developing the boutique team, and ensuring seamless operational execution, all while embodying the heritage, elegance, and core values of Longines.

Key Responsibilities

• Achieve and exceed boutique sales targets, Key Performance Indicators (KPIs), and profitability objectives.
• Monitor and analyze sales performance, including conversion rates, Average Transaction Value (ATV), and Units Per Transaction (UPT).
• Analyze sales reports, market trends, and customer insights to identify and capitalize on growth opportunities.
• Develop and implement strategic action plans to maximize boutique performance and achieve all commercial objectives.
• Drive initiatives focused on client acquisition and customer retention to build a loyal customer base.
• Ensure the delivery of exceptional customer experiences across all client touchpoints within the boutique.
• Effectively communicate and promote Longines' rich heritage, exquisite craftsmanship, diverse collections, and brand values to clients.
• Develop and nurture strong, long-term relationships with VIP and loyal customers.
• Lead CRM and clienteling activities to enhance customer loyalty and engagement.
• Ensure prompt and effective follow-up on all customer inquiries and after-sales service requests.
• Support the planning and execution of boutique events and customer engagement activities.
• Lead, coach, motivate, and develop the boutique team to foster a high-performing environment.
• Conduct regular performance reviews, coaching sessions, and development discussions with team members.
• Monitor team productivity and individual sales performance, providing constructive feedback.
• Support recruitment, onboarding, and ongoing training initiatives for the boutique staff.
• Foster a culture of accountability, teamwork, and unwavering service excellence within the team.
• Contribute to succession planning and talent development strategies within the boutique.
• Oversee daily boutique operations, including inventory management, cash handling, and reporting.
• Ensure strict compliance with all company policies, security procedures, and brand standards.
• Monitor stock levels, manage replenishments, facilitate transfers, and maintain high inventory accuracy.
• Ensure appropriate scheduling and adequate staffing coverage during operating hours.
• Maintain boutique security, protect company assets, and implement operational controls.
• Ensure timely resolution of operational and maintenance issues within the boutique.
• Ensure the accurate execution of Longines' visual merchandising guidelines.
• Maintain the highest standards of boutique presentation, cleanliness, and professional appearance.
• Support product launches, marketing campaigns, and promotional activities within the boutique.
• Ensure all product displays consistently reflect brand standards and commercial priorities.
• Prepare and review comprehensive boutique performance reports.
• Analyze KPIs to identify areas for improvement and implement corrective actions.
• Provide regular business updates and insights to the Brand Manager.
• Support budgeting, forecasting, and sales planning activities for the boutique.
• Recommend initiatives to enhance operational efficiency and drive sales performance.

Qualifications and Requirements

• A Bachelor's Degree in Business, Management, Marketing, or a related field is preferred.
• A minimum of 8 years of retail experience with a proven track record of leadership success.
• Experience in luxury retail, specifically within the watches, jewelry, or premium retail sectors, is highly preferred.
• Strong leadership, communication, and people management skills are essential.
• Demonstrated strong commercial awareness and robust sales management capabilities.
• Proficiency in using retail systems and Microsoft Office applications.
• Fluency in English is required; proficiency in Arabic is preferred.

Required Skills

• Sales Management
• Client Relationship Management
• Team Leadership
• Coaching & Development
• Decision Making
• Accountability
• Performance Management
• Business Development
• Clienteling
• Commercial Awareness
• Retail Operations
• Inventory Management
• Compliance & Controls
• Business Reporting
• Problem Solving
• Microsoft Office Suite

Work Environment and Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires a minimum of 5-10 years of experience. The company is Longines Watch Co. Francillon Ltd.

About the Role

Abdul Latif Jameel is looking for a highly organized and proactive Senior Office Manager to join their team in Jeddah, Makkah, Saudi Arabia. This full-time role will primarily contribute to ensuring the smooth and efficient day-to-day operations of the office, providing comprehensive administrative support to the Director and other management figures.

Role Responsibilities

• Respond to the Director's inquiries, follow up on them, and delegate them to the appropriate subordinates on his behalf.
• Identify and obtain materials required for meetings from various sources, and collect and compile data for reports and statistics based on verbal instructions.
• Perform routine administrative tasks, and make necessary daily decisions to support activities and ensure the smooth flow of work and information.
• Print all confidential work for the Director, other managers, and subordinates, ensuring complete confidentiality is maintained.
• Maintain and control sensitive or highly confidential files, data, correspondence, and reports, restricting access to authorized personnel only.
• Receive and record sensitive files, confidential correspondence, and reports from senior management, colleagues, and external sources.
• Draft or send responses to routine inquiries, and draft responses to non-routine inquiries, following the instructions of the direct supervisor.
• Coordinate the Director's daily activities, including managing daily schedules, meeting reminders, and other appointments.
• Make travel and hotel arrangements and others for meetings and visits, including booking tickets and transportation.
• Sort and prioritize all correspondence and reports, determine the urgency of responses, and refer items requiring immediate personal attention, while referring necessary items to other subordinates and following up on responses.
• Coordinate, create, and prepare reports for the General Manager.
• Exercise initiative and work independently by making inquiries and preparing routine correspondence or responding to inquiries.
• Follow up on transactions with other relevant departments or divisions within the company.
• Create and maintain effective filing and retrieval systems, whether paper-based or electronic.

Qualifications and Requirements

• Proven experience of at least 3 years in a similar office management position.
• Exposure to a multinational corporate work environment is essential.
• Holds a Bachelor's degree in Management or a related field.
• Ability to prioritize and set a course of action to effectively handle multiple tasks.
• Demonstrate tact and discretion in preparing, disclosing, and handling information.

Required Skills

• Effective communication skills in both English and Arabic, enabling interaction with individuals at all levels within and outside the organization.
• Strong self-correspondence abilities.

Additional Details

The incumbent holds the position of Senior Office Manager on a full-time basis in Jeddah, Makkah, Saudi Arabia. The role requires 2-5 years of experience in a similar position.

Join Raffles Makkah Palace as a Restaurant Manager!
At Raffles Makkah Palace, we promise exceptional standards coupled with the best of Arab hospitality values. We offer luxurious accommodations and a unique dining experience with breathtaking views of the Holy Ka’aba.

As the Restaurant Manager, you will ensure outstanding service and memorable dining experiences. Your leadership and passion for hospitality will guide your team and create an inspiring workplace.

Key Responsibilities:

• Deliver professional, friendly, and engaging service.
• Lead the restaurant team and ensure service standards.
• Manage guest concerns promptly and professionally.
• Assist in recruitment, training, and development.
• Balance operational needs with colleague requirements.
• Conduct departmental meetings regularly.
• Enhance revenues through effective strategies and promotions.
• Maintain complete knowledge of all menus and operations.
• Manage budgets, costs, and profitability targets.
• Ensure compliance with hygiene and service standards.
• Promote guest satisfaction and service improvements.
• Perform other duties as required.

Qualifications:

• Minimum 4 years of experience in F&B management in a luxury hotel.
• Strong interpersonal, leadership, and problem-solving skills.
• Excellent organization and planning abilities.
• Goal-oriented with a focus on results.
• International experience is an asset.
• Energetic, enthusiastic and a charismatic team player.

We are committed to attracting diverse talent and ensuring an inclusive environment. Join us and write your own story with Raffles!

About the Role

OpenTech HR is seeking a highly experienced Cybersecurity Delivery Manager to join our team in Jeddah, Makkah, Saudi Arabia. This full-time position is crucial for leading the end-to-end delivery of managed security services, ensuring adherence to stringent SLAs, KPIs, governance requirements, and overall business expectations. The Cybersecurity Delivery Manager will serve as the primary liaison between our dedicated security operations teams and senior stakeholders, guaranteeing consistent, high-quality, and risk-aware service delivery.

Key Responsibilities

• Lead the comprehensive delivery of 24x7 managed security services across various domains, including Security Operations Center (SOC), Security Information and Event Management (SIEM), Incident Response, and Vulnerability Management.
• Ensure strict adherence to all Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and established service quality standards.
• Oversee all aspects of incident management, system monitoring, and operational performance to maintain optimal security posture.
• Champion and drive initiatives focused on continuous improvement and enhancing operational efficiency within the cybersecurity delivery framework.
• Act as the principal point of contact for all senior stakeholders, fostering strong relationships and clear communication channels.
• Lead regular service review meetings and provide comprehensive performance reporting to stakeholders.
• Effectively manage escalations, critical incidents, and all service-related issues to swift and satisfactory resolution.
• Ensure a strong alignment between the delivered security services and the overarching business objectives.
• Guarantee compliance with all relevant security standards, internal policies, and external regulatory requirements.
• Implement and diligently monitor risk management strategies and security controls to mitigate potential threats.
• Provide robust support for audit readiness and ensure accurate compliance reporting.
• Track and report on key operational metrics, including performance indicators and response times.
• Lead and coordinate cross-functional cybersecurity teams, fostering collaboration and synergy.
• Manage resource planning, effective workload distribution, and monitor team performance to ensure optimal output.
• Mentor and develop team members to enhance delivery maturity and overall effectiveness.
• Coordinate seamlessly across internal and external delivery teams to ensure unified service provision.
• Manage departmental budgets, forecasts, and actively pursue cost optimization initiatives.
• Ensure that service delivery aligns with all financial and contractual commitments.
• Support the identification and pursuit of service improvement and growth opportunities.
• Define and continuously evolve the roadmap for managed security services.
• Drive initiatives for automation, efficiency gains, and service maturity enhancements.
• Align cybersecurity delivery strategies with the overall business and security strategy of the organization.

Qualifications and Requirements

• Bachelor's degree in Cybersecurity, Information Technology, or a closely related field.
• Possession of relevant industry certifications such as CISSP, CISM, CCSP, ITIL, or PMP is highly desirable.
• A minimum of 8 years of progressive experience in cybersecurity or IT roles.
• At least 5 years of experience in service delivery or leadership positions.
• Demonstrated experience in managed security services and operating within enterprise environments.

Required Skills

• Cybersecurity
• IT
• Service Delivery
• Leadership
• Managed Security Services
• SOC (Security Operations Center)
• SIEM (Security Information and Event Management)
• Incident Response
• Vulnerability Management
• Governance
• Risk Management
• Compliance
• Team Leadership
• Financial Management
• Commercial Management
• Service Strategy
• Automation

Work Environment and Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires a minimum of 10 years of experience, with at least 5 years in service delivery or leadership roles within managed security services and enterprise environments. The salary for this position is SAR 25,000 per month.