Safety Operations Manager Jobs in Saudi Arabia

More than 387 Safety Operations Manager Jobs in Saudi Arabia. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


Category
Contract Type
Nationality

img
Procurement to Pay/Order to cash Expert

Procurement to Pay/Order to cash Expert

📣 Job AdNew

JD.com

Full-time

About the Role

***, a leading technology and logistics company, announces a vacancy for an expert in Procurement and Payment/Order-to-Cash operations to join its team in Riyadh, Saudi Arabia. This full-time position plays a pivotal role in managing and optimizing financial settlement processes, ensuring efficiency and accuracy in operational workflows. This expert will be instrumental in maintaining strong supplier relationships and contributing to the continuous improvement of the company's financial systems.

Job Responsibilities

  • Manage the Accounts Payable aging report, prioritizing overdue payments to ensure timely settlement.
  • Communicate effectively with suppliers to resolve payment discrepancies and negotiate favorable payment terms when necessary.
  • Accurately track and record all settlement activities, ensuring comprehensive and precise documentation of all interactions.
  • Prepare and distribute periodic settlement reports to management, providing clear insights into financial transactions.
  • Collaborate closely with accounting and finance teams to address payment issues and proactively prevent future discrepancies.
  • Maintain up-to-date knowledge of payment policies and procedures, ensuring strict compliance with company guidelines.
  • Assist in the development and implementation of strategies aimed at improving settlement efficiency and overall effectiveness.

Qualifications and Experience Required

  • Bachelor's degree in Finance, Accounting, or a related field.
  • 5-10 years of experience in a relevant financial role, preferably with a focus on settlements and cash operations.
  • Proven experience in the financial services sector is highly desirable.
  • Proficiency in Microsoft Office Suite, with advanced Excel skills, essential for data analysis and reporting.
  • Experience working with major accounting software such as SAP or Oracle is required.
  • Excellent written and verbal communication skills are essential for effective interaction with internal teams and external suppliers.
  • Strong negotiation skills are required to manage supplier relationships and payment terms.
  • Exceptional organizational and time management skills are needed to handle multiple tasks and prioritize workload effectively.
  • A detail-oriented approach is crucial for maintaining accuracy in financial records and ensuring confidentiality.
  • Ability to maintain confidentiality when handling sensitive financial information.

Core Competencies

  • Accounts Payable Management
  • Payment Discrepancy Resolution
  • Negotiation of Payment Terms
  • Tracking of Settlement Activities
  • Preparation of Settlement Reports
  • Adherence to Payment Policies and Procedures
  • Strategies for Settlement Efficiency Improvement
  • Proficiency in Microsoft Office Suite
  • Advanced Excel Skills
  • Experience with SAP or Oracle Software
  • Strong Communication Skills
  • Effective Negotiation Skills
  • Excellent Organizational Skills
  • Efficient Time Management
  • Attention to Detail
  • Commitment to Confidentiality

Additional Job Information

This is a full-time position, requiring 5-10 years of experience. The work location is Riyadh, Riyadh Region, Saudi Arabia. *** is a global leader in technology and logistics, committed to improving lives through technology, and is expanding its international presence by building a global infrastructure for smart, cross-border digital retail and supply chains.

breifcase5-10 years

locationRiyadh

5 days ago
Mgr-Housekeeping

Mgr-Housekeeping

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels is seeking a Housekeeping Manager for its Riyadh, Saudi Arabia location. This management position is responsible for overseeing the daily operations of the Housekeeping department, and potentially Recreation/Health Club and Laundry services. The role ensures that all guest rooms, public spaces, and employee areas are maintained to high standards of cleanliness and presentation, contributing to guest satisfaction and operational efficiency.

As a key member of the W Hotels team, the Housekeeping Manager will play a crucial role in maintaining the brand's reputation for service and luxury. This position requires a proactive approach to management, attention to detail, and the ability to lead and motivate a team to achieve departmental and property-wide goals, while also managing operational budgets effectively.

Key Responsibilities

  • Oversee daily shift operations of the Housekeeping department, and if applicable, Recreation/Health Club and Laundry services.
  • Direct and collaborate with employees to ensure guest rooms, public spaces, and employee areas are impeccably clean and well-maintained.
  • Conduct regular inspections of all areas and hold staff accountable for implementing corrective actions.
  • Verify that guest room status is communicated to the Front Desk in a timely and efficient manner.
  • Prepare daily work assignments by obtaining lists of rooms to be cleaned immediately and identifying prospective check-outs or discharges.
  • Manage inventory of stock to ensure adequate supplies are available for all operations.
  • Support and supervise an effective inspection program for all guestrooms and public spaces.
  • Understand the financial impact of the department's operations and manage to achieve or exceed budgeted goals.
  • Ensure all employees have the necessary supplies, equipment, and uniforms.
  • Communicate areas requiring attention to staff and follow up to verify understanding and completion.
  • Supervise daily Housekeeping shift operations, ensuring compliance with all housekeeping policies, standards, and procedures.
  • Participate in departmental meetings and consistently communicate departmental goals to achieve desired results.
  • Utilize on-the-job training tools to train new room attendants and provide necessary follow-up training.
  • Establish and maintain open, collaborative relationships with employees, fostering a similar environment among the team.
  • Schedule employees according to business demands and track employee time and attendance.
  • Ensure employees understand their expectations and operational parameters.
  • Administer property policies fairly and consistently, completing disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs).
  • Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
  • Observe employee service behaviors and provide constructive feedback.
  • Ensure employee recognition programs are active and implemented across all shifts.
  • Participate in an ongoing employee recognition program.
  • Solicit employee feedback, maintain an open-door policy, and review employee satisfaction results to address concerns.
  • Participate in employee progressive discipline procedures.
  • Celebrate successes and publicly acknowledge the contributions of team members.
  • Set a positive example for guest relations and embody the brand's service culture.
  • Participate in the development and implementation of corrective action plans to improve guest satisfaction.
  • Empower employees to provide excellent customer service.
  • Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement.
  • Respond to and effectively handle guest problems and complaints.
  • Strive for continuous improvement in service performance.

Qualifications and Requirements

  • High school diploma or GED; 2 years of experience in housekeeping or a related professional area.
  • Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is acceptable with no prior work experience required.

Required Skills

  • Housekeeping Operations
  • Laundry Operations
  • Recreation/Health Club Management
  • Budget Management
  • Human Resources Management
  • Customer Service
  • Leadership
  • Teamwork
  • Problem-Solving

Work Location and Type

This is a full-time, management position located in Riyadh, Saudi Arabia. The role is not remote.

breifcase0-1 years

locationRiyadh

3 days ago
Mgr-Housekeeping

Mgr-Housekeeping

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels is seeking a Housekeeping Manager for its property in Riyadh, Saudi Arabia. This full-time management position is responsible for maintaining high standards of cleanliness and guest satisfaction. The role involves overseeing the daily operations of the Housekeeping department, and potentially Recreation/Health Club and Laundry services, while contributing to the hotel's financial objectives.

As part of Marriott International, W Hotels focuses on creating genuine guest experiences and reinventing luxury. This role offers an opportunity for professional growth within an international team, embodying the brand's Whatever/Whenever service culture.

Key Responsibilities

  • Manage the daily shift operations of the Housekeeping department, and if applicable, Recreation/Health Club and Laundry services.
  • Direct and collaborate with staff to ensure guest rooms, public spaces, and employee areas are clean and well-maintained.
  • Conduct daily inspections of guestrooms and public areas.
  • Communicate guest room status to the Front Desk efficiently.
  • Prepare work assignments based on rooms requiring immediate cleaning and anticipated check-outs.
  • Monitor and manage inventory of supplies to ensure adequate stock levels.
  • Support and supervise an inspection program for all guestrooms and public spaces.
  • Understand and manage the department's impact on the property's financial goals, aiming to meet or exceed budget targets.
  • Ensure employees have the necessary supplies, equipment, and uniforms.
  • Communicate areas requiring attention to staff and follow up on corrective actions.
  • Supervise daily Housekeeping shift operations, ensuring compliance with all policies, standards, and procedures.
  • Participate in departmental meetings, conveying departmental goals to achieve desired results.
  • Utilize on-the-job training tools to train new room attendants and provide follow-up training.
  • Establish and maintain open, collaborative relationships with employees.
  • Schedule employees according to business demands and track time and attendance.
  • Ensure employees understand their expectations and operational parameters.
  • Administer property policies fairly and consistently, completing disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs).
  • Supervise staffing levels to meet guest service, operational needs, and financial objectives.
  • Observe employee service behaviors and provide constructive feedback.
  • Ensure employee recognition is practiced and participate in recognition programs.
  • Solicit employee feedback, maintain an open-door policy, and review employee satisfaction results.
  • Participate in employee progressive discipline procedures.
  • Acknowledge team successes and contributions.
  • Set a positive example for guest relations and embody the brand's service culture.
  • Participate in the development and implementation of corrective action plans to improve guest satisfaction.
  • Empower employees to deliver excellent customer service.
  • Emphasize guest satisfaction and continuous improvement during departmental meetings.
  • Respond to and handle guest problems and complaints effectively.
  • Continuously strive to improve service performance.

Qualifications and Requirements

  • High school diploma or GED required.
  • 2 years of experience in housekeeping or a related professional area.
  • Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is acceptable with no prior work experience required.

Required Skills

  • Proficiency in Housekeeping operations and standards.
  • Experience in Laundry operations (if applicable).
  • Commitment to ensuring high levels of Guest Satisfaction.
  • Strong Budget Management capabilities.
  • Knowledge of Human Resources practices and employee management.
  • Excellent Customer Service skills.

Work Location and Type

This is a full-time management position located in Riyadh, Saudi Arabia, at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519.

Company Commitment

W Hotels is an equal opportunity employer, committed to diversity and inclusion. The company celebrates the unique backgrounds of its associates and fosters an environment where everyone feels valued and has access to opportunity.

breifcase2-5 years

locationRiyadh

3 days ago
System Admin AFC Level 4

System Admin AFC Level 4

📣 Job AdNew

AtkinsRéalis

Full-time

About the Role

AtkinsRéalis is seeking a System Admin AFC Level 4 to join our team in Riyadh, Saudi Arabia. This senior technical role requires a professional with over 10 years of dedicated experience in the operation and maintenance of Automated Fare Collection (AFC) and Central Clearing House (CCH) systems. The successful candidate will be responsible for overseeing AFC operations at both employer and operator levels, ensuring the reliability and efficiency of these critical systems.

Key Responsibilities

  • Operate and maintain AFC and Central Clearing House systems at the employer level, leveraging a minimum of 10 years of technical experience.
  • Manage AFC systems at the operator level (AFMC).
  • Handle and discuss AFC fault reports and AFC-related customer complaints, such as refunds, with the AFC Contractor.
  • Test and release new software in the Test & Development Center, including ITS interfaces.
  • Configure system settings and administer access rights within the AFC system in alignment with RCRC (or Client, as applicable).
  • Supervise CSC stocks for Service and Maintenance, aligning with Contract Administration and Finance teams.
  • Administer cards, including managing blacklists, bulk sales, new versions, and new fares.
  • Manage interfaces to third-party systems, such as AFC mobile applications, ERP, banks, PSPs, and customer call centers.

Required Qualifications

  • A minimum of 10 years of technical experience in the operation and maintenance of AFC and Central Clearing House systems.
  • Demonstrated experience with Central Clearing House systems.
  • Proficiency in handling AFC systems and their interfaces with third-party systems, including AFC mobile applications, ERP, banks, PSPs, and customer call centers.
  • Proven ability to analyze AFC fault reports and AFC-related customer complaints, and coordinate effectively with the AFC Contractor.
  • Experience in testing and releasing new software in a Test & Development Center, including ITS interfaces.
  • Capability to configure system settings and administer access rights within the AFC system, aligning with client requirements.
  • Experience in supervising stocks for Service and Maintenance and coordinating with Contract Administration and Finance teams.
  • Proficiency in administering cards, including managing blacklists, bulk sales, new versions, and new fares.

Essential Skills

  • AFC systems operation and maintenance
  • Central Clearing House systems operation and maintenance
  • Fault report handling and analysis
  • Customer complaint management
  • Software testing and deployment
  • System configuration and administration
  • Access rights administration
  • Stock supervision and management
  • Card administration (blacklists, bulk sales, versions, fares)
  • Coordination with finance and contract teams
  • Interface management with third-party systems

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.

breifcase+10 years

locationRiyadh

6 days ago
AsstMgr-Sales I

AsstMgr-Sales I

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking an Assistant Manager for Sales (AsstMgr-Sales I) to join their dynamic team. This full-time management position is based in the Financial District and plays a crucial role in driving sales initiatives and fostering long-term customer relationships. The ideal candidate will contribute to achieving sales objectives by focusing on building value-based connections with clients and ensuring seamless service delivery.

The role involves assisting with the solicitation and handling of sales opportunities, ensuring that business is properly and timely turned over for excellent service delivery. A key aspect of this position is leading day-to-day sales activities with a strong emphasis on cultivating lasting customer relationships that support the achievement of sales goals, including personal sales targets.

Key Responsibilities

  • Assist with the solicitation and handling of sales opportunities to drive revenue and business growth.
  • Ensure that all booked business is properly and timely turned over to relevant departments for seamless service delivery.
  • Lead day-to-day sales activities with a focus on building long-term, value-based customer relationships.
  • Achieve personal sales goals and contribute to the overall sales objectives of the location.
  • Work collaboratively with off-property sales channels to ensure coordinated and complementary sales efforts.
  • Build and strengthen relationships with existing and new customers through activities such as sales calls, entertainment, FAM trips, and trade shows.
  • Develop relationships within the local community to expand the customer base and identify new sales opportunities.
  • Assist in managing and developing relationships with key internal and external stakeholders.
  • Provide accurate, complete, and effective turnover of business to Event Management.
  • Participate in sales calls with the sales team to acquire new business and close deals.
  • Support the operational aspects of booked business, including generating proposals, writing contracts, and managing customer correspondence.
  • Identify new business opportunities to achieve personal and location revenue goals.
  • Understand the overall market, including competitor strengths and weaknesses, economic trends, and supply and demand, to effectively position W Hotels.
  • Assist in closing the most advantageous opportunities for the location based on market conditions and needs.
  • Gain a deep understanding of the location’s primary target customers and their service expectations to offer tailored business solutions.
  • Support the company's service and relationship strategy to drive customer loyalty through excellent service experiences.
  • Service existing customers to grow their share of business with W Hotels.
  • Execute and uphold the company's customer service standards.
  • Provide exceptional customer service consistent with the company's daily service basics.
  • Set a positive example for guest relations and interact with guests to gather feedback on product quality and service levels.

Qualifications and Requirements

  • A 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, coupled with 2 years of experience in sales and marketing or a related professional area.
  • Alternatively, a 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major with no prior work experience required.

Required Skills

  • Sales
  • Marketing
  • Customer Relationship Management
  • Business Development
  • Revenue Generation
  • Customer Service

Work Location and Type

This is a full-time management position located in the Financial District of Riyadh, Saudi Arabia, at Area 1 Al Aqeeq Street, Postal Code 13519.

About Marriott International and W Hotels

Marriott International is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity. They foster an environment where associates' unique backgrounds are celebrated, recognizing that their strength lies in the rich blend of culture, talent, and experiences. They are committed to non-discrimination on any protected basis.

W Hotels' mission is to ignite curiosity and expand horizons, offering guests a chance to experience life. They aim to open doors and minds, inspired by new faces and experiences, operating with the belief that they are ready for anything. This philosophy has earned them a reputation for redefining luxury worldwide. The "Whatever/Whenever" service culture is central to their operations. W Hotels invites original, innovative individuals looking for future opportunities. Joining W Hotels means becoming part of the Marriott International portfolio of brands, offering a place to work at your best, realize ambitions, feel belonging within a global community, and become the best version of yourself.

breifcase2-5 years

locationRiyadh

3 days ago
Maximo Administrator

Maximo Administrator

📣 Job AdNew

AtkinsRéalis

Full-time

About the Role

AtkinsRéalis is seeking a specialized Maximo Officer to join their team in Riyadh, Saudi Arabia. This role is full-time and on-site, and is essential for managing and optimizing our IBM Maximo system, ensuring the accuracy and completeness of asset and facility equipment data. You will play a key role in supporting project teams and maintaining the smooth operation of the system, contributing to the effective management of corrective and preventive maintenance activities across the account.

As a global engineering and nuclear services organization, AtkinsRéalis connects people, data, and technology to transform infrastructure and energy systems. We are committed to engineering a better future for our planet and its people, and this role is integral to achieving that mission by ensuring our asset management systems are robust and efficient.

Key Tasks and Responsibilities

  • Verifying, creating, and managing asset and facility equipment, including their locations and hierarchies within IBM Maximo.
  • Validating Maximo asset inventory data to ensure its completeness and accuracy.
  • Developing and measuring performance metrics to create dashboards using Power BI, and communicating corrective and preventive maintenance activities internally and externally.
  • Gathering data requirements for Maximo workflows.
  • Collaborating with Maximo specialists to ensure data requirements align with local objectives and expectations.
  • Ensuring optimal performance of the Maximo system by conducting daily system checks according to established operating procedures.
  • Implementing small-scale configuration changes to Maximo EAM and the Maximo application suite.
  • Providing support to project teams implementing larger system changes.
  • Supporting the asset data team to ensure the most efficient data loading.

Required Qualifications and Experience

  • Minimum of 5-7 years of experience in Maximo management, asset management, or enterprise asset management systems.
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.
  • Strong knowledge of IBM Maximo EAM, including workflows and configuration management capabilities.
  • Proficiency in using Power BI or similar tools for creating dashboards and performance reporting.
  • Ability to validate data accuracy and identify gaps in asset inventories.
  • Strong collaboration skills to work effectively with specialists, project teams, and stakeholders.
  • Problem-solving ability to address system issues and ensure smooth operations.
  • Willingness to commit to full-time, on-site presence in Riyadh.

Technical Skills

  • IBM Maximo EAM
  • Workflows
  • Configuration Management
  • Power BI
  • Data Validation
  • Asset Inventory Management
  • Collaboration
  • Problem Solving

Work Environment and Location

This position is full-time and requires on-site presence in Riyadh, Saudi Arabia. The role requires a commitment of 5-10 years of experience in the field.

AtkinsRéalis offers a comprehensive rewards and benefits package designed to support your well-being and professional growth, including:

  • Tax-free salary
  • Life insurance coverage
  • Medical insurance
  • Annual leave allowance
  • Company end-of-service gratuity
  • Discretionary bonus program
  • Annual contribution for flight tickets
  • Transport and accommodation allowances
  • Employee wellness program with 24/7 access to financial, legal, family care, personal health, fitness, and nutrition specialists.

breifcase5-10 years

locationRiyadh

5 days ago
Manager - Showroom

Manager - Showroom

📣 Job AdNew

The Ghurair

Full-time

About the Role

Al Ghurair, a diversified family business group with over six decades of heritage in the Middle East, is seeking a Manager - Showroom for its operations in Riyadh, Saudi Arabia. This full-time position is focused on driving sales performance and ensuring an exceptional customer experience within the automotive sector, specifically for the Mhero and Voyah brands.

Role Overview

As the Manager - Showroom, you will lead a team and oversee all showroom operations to achieve ambitious sales targets and maintain the premium image of the represented brands. This role requires strategic thinking, strong leadership capabilities, and a thorough understanding of sales processes and customer relationship management.

Key Responsibilities

  • Drive showroom sales performance by achieving monthly sales volume, revenue, and gross profit targets for Mhero and Voyah brands through effective monitoring of walk-in conversion rates, test drives, and customer follow-ups.
  • Lead and coach the showroom team, comprising approximately 6-8 direct reports including Brand Hosts, Sales Executives, and Cashiers, by conducting daily huddles, performance reviews, and ongoing product training focused on EV features and brand positioning.
  • Manage and elevate customer experience standards, ensuring every visitor receives a premium and personalized welcome and sales process, while effectively resolving escalations and maintaining mystery shop scores above target.
  • Oversee vehicle display and showroom readiness, coordinating vehicle rotation, cleanliness, digital signage, marketing collateral, and hospitality areas to accurately reflect Mhero's rugged identity and Voyah's luxury image.
  • Optimize operational processes by monitoring lead management within the CRM system, ensuring accurate order booking and payment processing, and collaborating with the after-sales department for seamless vehicle deliveries.
  • Analyze sales data and market feedback by tracking key showroom performance indicators (KPIs) such as traffic, conversion rates, and test drive-to-sale ratios, reporting on competitor activities, and recommending promotional events or inventory adjustments to the Branch Sales Manager.

Qualifications and Experience

  • A minimum of 5 years and a maximum of 10 years of relevant experience in a sales management role.
  • Experience within the automotive industry is preferred.

Required Skills

  • Proven ability to drive sales performance and achieve targets.
  • Strong team leadership and coaching capabilities.
  • Expertise in managing and enhancing customer experience.
  • Proficiency in optimizing operational processes.
  • Skilled in sales data analysis and interpretation.
  • Experience with CRM systems for lead management and customer tracking.

Work Details

This is a full-time position based in Riyadh, Saudi Arabia.

breifcase5-10 years

locationRiyadh

5 days ago
Enterprise Resources Planning Manager

Enterprise Resources Planning Manager

📣 Job AdNew

Fircroft

Full-time

About the Role

Fircroft is seeking an experienced Enterprise Resources Planning (ERP) Manager to oversee the implementation, management, and ongoing enhancement of their Microsoft Dynamics 365 Finance & Operations (D365FO) platform. This full-time position, based in Riyadh, Saudi Arabia, requires a strategic leader with significant ERP expertise, strong project management capabilities, and a proven history of driving digital transformation initiatives within a dynamic business environment. The successful candidate will be crucial in aligning ERP solutions with organizational objectives, optimizing business processes, and fostering technological innovation across all departments, playing a key role in shaping the company's enterprise systems and driving operational excellence.

Key Responsibilities

  • Lead the deployment, enhancement, and optimization of the Microsoft Dynamics 365 Finance & Operations (D365FO) platform.
  • Manage system configuration, customization, testing, upgrades, and integrations with other essential business applications.
  • Ensure ERP solutions are strategically aligned with organizational objectives and operational requirements.
  • Manage ERP implementation and improvement projects from initial planning through to successful execution.
  • Coordinate with stakeholders to gather comprehensive business requirements and ensure successful project delivery.
  • Monitor project progress and provide regular updates to senior management.
  • Develop and deliver training programs for end-users to maximize system adoption and proficiency.
  • Provide ongoing support, issue resolution, and guidance to end-users.
  • Analyze existing business processes to identify opportunities for automation and operational optimization.
  • Lead ERP-driven process improvement initiatives across relevant departments.
  • Drive digital transformation and foster technology innovation through ERP strategies.
  • Oversee data migration and integration from legacy systems, ensuring data integrity.
  • Develop dashboards, key performance indicators (KPIs), and reports to support business decision-making.
  • Support internal and external audits by providing accurate reporting and documentation.
  • Ensure all ERP operations comply with company policies, regulations, and industry best practices.
  • Manage user access controls, data governance, backup processes, and implement information security measures.
  • Protect sensitive business data through strong security controls and governance frameworks.
  • Lead and mentor ERP and technology teams, fostering a culture of continuous learning and high performance.
  • Develop and implement long-term ERP strategies aligned with business objectives.
  • Manage ERP budgets effectively and cultivate strong relationships with vendors and technology partners.
  • Establish clear team KPIs and performance standards.
  • Present ERP performance reports and strategic recommendations to executive management.

Qualifications and Requirements

  • Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a closely related field.
  • A Master's Degree in a relevant field is preferred.
  • Minimum of 10 years of progressive experience in Information Technology and Enterprise Systems.
  • Minimum of 3-5 years of dedicated leadership or supervisory experience within an IT or ERP context.
  • Proven experience successfully managing ERP implementations and enterprise-wide system integrations.

Required Skills

  • Strong expertise in Microsoft Dynamics 365 Finance & Operations (D365FO) or equivalent enterprise-level ERP platforms.
  • Deep understanding of ERP architecture, business process integration, and data governance principles.
  • Demonstrated experience in managing ERP vendors and technology partners.
  • Knowledge of cybersecurity best practices, access management, and enterprise data security protocols.
  • Excellent analytical and problem-solving skills, with a strong aptitude for strategic thinking.
  • Proficient project management skills, with the ability to manage multiple priorities in a fast-paced environment.
  • Excellent communication skills, with fluency in both Arabic and English, enabling effective interaction with diverse stakeholders.
  • Leadership and team management capabilities.
  • Budget management and vendor management experience.

Work Environment and Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. Professional certifications in Microsoft Dynamics, SAP, Oracle, or related ERP technologies are highly desirable.

breifcase+10 years

locationRiyadh

3 days ago
Cyber Readiness & Crisis Senior Manager

Cyber Readiness & Crisis Senior Manager

📣 Job AdNew

Accenture Middle East

Full-time

About the Role

Accenture Middle East is seeking a Cyber Readiness & Crisis Senior Manager to join its team in Riyadh, Saudi Arabia. As a global professional services company, Accenture offers a wide range of services in strategy, consulting, interactive, technology, and operations, with extensive digital capabilities. The Security practice is a rapidly growing area within the business, with significant expansion plans. The global Cyber Investigation and Forensic Response (CIFR) practice is expanding to deliver incident response services to enterprise customers. This role provides an opportunity to build a career within an innovative culture focused on shared success and diverse thinking.

You will be part of a specialized team within Accenture Security CIFR, responding to major data breaches globally and conducting cyber threat hunting in complex business environments. Utilizing various tools and Digital Forensic and Incident Response (DIFR) techniques, you will work in a fast-paced, collaborative environment with a diverse team dedicated to providing expert incident response services to Accenture customers. This position requires individuals who can engage with C-suite executives and guide senior leadership in developing strategies for robust security and enterprise resilience capabilities. Deep industry expertise is crucial for understanding client needs and advising executives on strategies within the incident response landscape.

Key Responsibilities

  • Lead incident response engagements, coordinating on-site and remote investigations.
  • Identify and investigate intrusions to determine causes and the extent of breaches.
  • Conduct data collection, host and network digital forensics, log analysis, and malware analysis using DIFR techniques, including EDR solutions and threat intelligence.
  • Lead threat hunting engagements.
  • Perform incident response within various Cloud platforms.
  • Identify attacker Tactics, Techniques, and Procedures (TTPs) to develop indicators of compromise.
  • Develop and implement dynamic remediation plans in conjunction with incident response engagements.
  • Author comprehensive client reports detailing investigative findings.
  • Communicate effectively with customers, stakeholders, and legal counsel on technical and strategic matters throughout the engagement lifecycle.
  • Support Accenture leadership in scoping engagements with methodical approaches based on customer requirements.
  • Mentor and train CIFR team members.
  • Contribute to the global practice by developing and maintaining service offerings.

Qualifications and Requirements

  • Strong knowledge of incident response, digital forensics, and cyber incident investigation processes.
  • Familiarity with common DFIR toolsets.
  • DFIR-related knowledge of Microsoft Windows, GNU/Linux, and MacOS operating systems.
  • Experience with Threat Hunting on both endpoint and network levels.
  • Ability to identify attacker TTPs and develop indicators of compromise.
  • Understanding of attacker eradication, and improvements to monitoring and protection capabilities.
  • Experience developing and implementing dynamic remediation plans for customers.
  • Understanding of enterprise environments and their functionality.
  • Knowledge of common malware types, behaviors, and infection vectors.
  • Ability to lead a team of investigators during demanding engagements, including client interaction.
  • Excellent project management and client-facing communication skills.
  • Experience with Cloud environments.
  • Experience with OT and ICS environments.
  • Knowledge of scripting and programming languages.
  • Experience with reverse engineering and sandboxing technologies.
  • Relevant degree in computing/IT.
  • Possession of security certifications such as GREM, GCFE, GCFA, CEH, GCIH, or equivalent.
  • Minimum 5 years of DFIR experience.

Required Skills and Expertise

  • Incident Response
  • Digital Forensics
  • Cyber Incident Investigation
  • DFIR Toolsets
  • Operating Systems: Microsoft Windows, GNU/Linux, MacOS
  • Threat Hunting (Endpoint and Network)
  • Attacker Tactics, Techniques, and Procedures (TTPs) Identification
  • Indicators of Compromise Development
  • Remediation Plan Development and Implementation
  • Enterprise Environment Understanding
  • Malware Analysis and Infection Vector Understanding
  • Team Leadership in Investigations
  • Client Interaction
  • Project Management
  • Client-Facing Communication
  • Cloud Environments
  • Operational Technology (OT) and Industrial Control Systems (ICS) Environments
  • Scripting and Programming Languages
  • Reverse Engineering and Sandboxing Technologies
  • Security Certifications (*, GREM, GCFE, GCFA, CEH, GCIH)
  • Data Collection
  • Host and Network Digital Forensics
  • Log Analysis
  • Malware Analysis
  • Living-of-the-Land Techniques
  • EDR Solutions and Threat Intelligence Application
  • Threat Hunting Engagement Leadership
  • Incident Response in Cloud Platforms
  • Client Report Authoring
  • Customer Interface (Technical and Strategic)
  • Mentoring and Training Team Members
  • Service Offering Development and Maintenance

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. You will be part of a dynamic team within Accenture's Cyber Investigation and Forensic Response (CIFR) practice, working in a fast-paced, highly collaborative environment with a diverse team.

breifcase+10 years

locationRiyadh

Remote Job
3 days ago
Restaurant Manager

Restaurant Manager

The origin of the burger

Full-time

At Asal Burger Company, we are looking for a branch manager capable of leading the team and achieving operational and sales targets efficiently.

Tasks and Responsibilities:

  • Manage and operate the branch daily and ensure work efficiency.
  • Achieve sales targets and reduce waste and operational costs.
  • Monitor product quality and service and implement company standards.
  • Manage and direct the team and develop employee performance.
  • Handle customer complaints and solve problems professionally.
  • Monitor inventory and orders and ensure operational needs are met.
  • Prepare operational reports and submit them to management.
  • Adhere to company policies and procedures as well as safety and cleanliness standards.

Requirements:

  • Previous experience as a branch manager or supervisor in the restaurant or fast food sector.
  • Leadership skills and a high ability to manage the team.
  • Ability to handle work pressure and make decisions.
  • Excellent communication and organizational skills.
  • Proficiency in using operational systems, cash register, and reports.
  • Flexibility in working hours and ability to work in shifts.

Benefits:

  • Professional work environment.
  • Opportunities for development and career growth.
  • Incentives and bonuses based on performance.

breifcase2-5 years

locationJazan Province, Sabya

29 days ago
Operations Manager

Operations Manager

📣 Job Ad

House of the Arabs

Full-time
وظيفة مدير عمليات نظافة مدن
نبحث عن مدير عمليات متمرس لقيادة وتشغيل مشاريع نظافة المدن، يتمتع بخبرة في إدارة العمليات الميدانية والموارد البشرية والمعدات، مع القدرة على تحقيق أعلى مستويات الكفاءة التشغيلية وجودة الخدمات.

المهام الرئيسية:
  • إدارة وتشغيل أعمال نظافة المدن وفق الخطط التشغيلية المعتمدة.
  • الإشراف على الفرق الميدانية وضمان الاستخدام الأمثل للموارد والمعدات.
  • متابعة مؤشرات الأداء التشغيلية وتحقيق المستهدفات التعاقدية.
  • تطوير وتحسين الإجراءات التشغيلية لرفع كفاءة العمل وجودة الخدمات.
  • إعداد التقارير التشغيلية الدورية وتحليل الأداء.
  • ضمان الالتزام بمعايير السلامة والصحة المهنية والاشتراطات البيئية.
  • التنسيق مع الجهات ذات العلاقة لمعالجة التحديات التشغيلية وتحسين مستوى الخدمة.

المؤهلات:
  • درجة البكالوريوس في الهندسة أو الإدارة أو تخصص ذي صلة.
  • خبرة لا تقل عن 5 سنوات في إدارة عمليات النظافة أو الخدمات البلدية أو التشغيل والصيانة.
  • مهارات قيادية عالية وقدرة على إدارة فرق عمل كبيرة.
  • خبرة في إدارة العقود ومؤشرات الأداء التشغيلية.
  • إجادة استخدام الأنظمة والتقنيات ذات العلاقة بالتشغيل وإعداد التقارير.

breifcase2-5 years

locationSakaka

9 days ago
Restaurant Manager

Restaurant Manager

The origin of the burger

Full-time

At Asal Burger Company, we are looking for a branch manager capable of leading the team and achieving operational and sales targets efficiently.

Tasks and Responsibilities:

  • Manage and operate the branch daily and ensure work efficiency.
  • Achieve sales targets and reduce waste and operational costs.
  • Monitor product quality and service and implement company standards.
  • Manage and direct the team and develop employee performance.
  • Handle customer complaints and solve problems professionally.
  • Monitor inventory and orders and ensure operational needs are met.
  • Prepare operational reports and submit them to management.
  • Adhere to company policies and procedures as well as safety and cleanliness standards.

Requirements:

  • Previous experience as a branch manager or supervisor in the restaurant or fast food sector.
  • Leadership skills and a high ability to manage the team.
  • Ability to handle work pressure and make decisions.
  • Excellent communication and organizational skills.
  • Proficiency in using operational systems, cash register, and reports.
  • Flexibility in working hours and ability to work in shifts.

Benefits:

  • Professional work environment.
  • Opportunities for development and career growth.
  • Incentives and bonuses based on performance.

breifcase2-5 years

locationJazan Province, Samtah

29 days ago
Cluster Director – Health, Safety & Risk

Cluster Director – Health, Safety & Risk

📣 Job AdNew

Red Sea Global Hospitality

Full-time

About the Role

Red Sea Global Hospitality is seeking a Cluster Director – Health, Safety & Risk to join its leadership team. This senior role is central to pioneering responsible development and regenerative tourism by safeguarding the well-being of guests, employees, and assets across a portfolio of luxury, sustainability-driven properties in unique destinations within the Tabuk region of Saudi Arabia. Reporting to the Corporate Hospitality Director of Operations, the successful candidate will lead the strategic development and implementation of the portfolio's Health, Safety & Risk framework, ensuring compliance with all regulatory mandates, industry best practices, and Red Sea Global Hospitality's standards. This includes overseeing comprehensive health and safety programs, risk management, crisis preparedness, and emergency response planning to maintain operational integrity across all managed properties.

Key Responsibilities

  • Develop and implement a comprehensive portfolio-wide Health, Safety & Risk strategy aligned with operational, sustainability, and guest experience objectives.
  • Ensure strict adherence to all applicable legislation, regulations, industry standards, and Red Sea Global Hospitality policies across the property portfolio.
  • Act as a strategic partner to General Managers, operators, corporate teams, and government authorities to foster consistent and high-standard Health, Safety & Risk practices.
  • Promote and cultivate a culture of accountability, heightened risk awareness, and continuous improvement throughout all managed properties.
  • Establish robust governance frameworks, clear reporting standards, and effective performance metrics to monitor compliance and operational effectiveness.
  • Oversee all Health, Safety & Wellbeing programs across the portfolio, ensuring alignment with international best practices and local regulatory requirements.
  • Conduct regular audits, inspections, and risk assessments to identify enhancement opportunities and ensure ongoing compliance.
  • Support property leadership teams in creating and maintaining safe working environments for employees, contractors, and guests.
  • Drive initiatives that promote employee wellbeing, enhance safety awareness, and foster operational excellence.
  • Ensure consistent implementation of appropriate incident reporting, investigation, and corrective action processes.
  • Lead the development and maintenance of robust risk management, emergency response, and business continuity plans for the entire portfolio.
  • Ensure optimal preparedness through regular training exercises, drills, and crisis simulations.
  • Provide expert guidance and support to operational teams during incidents, emergencies, and business disruption events.
  • Monitor emerging operational, environmental, reputational, and regulatory risks, developing and implementing mitigation strategies.
  • Serve as the primary point of coordination with relevant government agencies and emergency services during critical situations.
  • Provide governance and oversight of security standards across the portfolio, collaborating with third-party security providers and property leadership.
  • Ensure security procedures, access control measures, and emergency protocols are implemented in accordance with Red Sea Global Hospitality standards.
  • Support properties in identifying potential vulnerabilities and implementing preventative measures to safeguard guests, employees, assets, and the company's reputation.
  • Review security-related incidents and trends, ensuring lessons learned and preventative actions are implemented across the portfolio.
  • Ensure Health, Safety & Risk practices are integrated into the luxury guest experience.
  • Collaborate with Facilities, Sustainability, Environmental, and Operational teams to support safe and efficient operations.
  • Maintain the highest levels of discretion, professionalism, and stakeholder confidence when managing sensitive matters.
  • Act as a champion of Red Sea Global Hospitality's core values, ensuring all Health, Safety & Risk initiatives support the organization's commitment to responsible development and sustainability.

Qualifications and Requirements

  • Bachelor's degree in Occupational Health & Safety, Risk Management, Environmental Management, Hospitality Management, Business Administration, Engineering, or a closely related field.
  • A minimum of 10 years of progressive leadership experience in Health, Safety, Risk Management, Loss Prevention, Security Governance, or related operational disciplines.
  • Demonstrated experience leading Health, Safety & Risk programs across multiple properties, large-scale hospitality operations, mixed-use developments, or destination environments.
  • Proven ability to influence senior stakeholders and work effectively across multiple operators, brands, and business functions.
  • Strong leadership, communication, and stakeholder management skills with a proven ability to drive a culture of safety, accountability, and continuous improvement.

Required Skills

  • Health, Safety & Risk strategy development and implementation
  • Regulatory compliance and interpretation
  • Comprehensive risk management and assessment
  • Crisis preparedness and response planning
  • Emergency response planning and execution
  • Operational compliance assurance
  • Strategic partnership and collaboration
  • Fostering a proactive culture of safety and risk awareness
  • Prevention strategies and implementation
  • Business continuity planning and management
  • Reputation management through safety and risk mitigation
  • Development and oversight of Health, Safety & Wellbeing programs
  • Conducting audits and inspections
  • Performing thorough risk assessments
  • Incident reporting and investigation processes
  • Security oversight and governance
  • Implementation of security procedures and access control measures
  • Development and execution of emergency protocols
  • Vulnerability identification and analysis
  • Implementation of preventative measures
  • Driving operational excellence
  • Brand protection through risk management
  • Exceptional leadership capabilities
  • Effective communication and interpersonal skills
  • Strong stakeholder management abilities
  • Commitment to continuous improvement

Work Environment and Location

This full-time position is based in the Tabuk region of Saudi Arabia. The role involves working within a dynamic hospitality environment dedicated to responsible development and regenerative tourism. Red Sea Global Hospitality is committed to fostering diversity and inclusion and provides opportunities for personal and professional development within a supportive, collaborative work environment.

breifcase+10 years

locationTabuk

Remote Job
5 days ago
Manager - Warehouse Facilities & Operations Management

Manager - Warehouse Facilities & Operations Management

📣 Job AdNew

Red Sea Global

Full-time

About the Role

Red Sea Global, through its subsidiary Red Sea Coastal Trading Company, is seeking a Manager - Warehouse Facilities & Operations Management. This role will oversee a new Central Distribution Centre in Umluj, Tabuk, Saudi Arabia, supporting the delivery of materials, equipment, and services for Red Sea Global's regenerative tourism projects. The position is responsible for ensuring a safe, compliant, and efficient environment for 24/7 supply chain operations, aligning with the company's commitment to efficiency, reliability, and environmental responsibility. The Red Sea Coastal Trading Company provides comprehensive supply chain management, including procurement support, transportation, inventory, warehouse management, and last-mile logistics, making this role critical for maintaining operational integrity and sustainability.

Key Responsibilities

  • Oversee all hard and soft facilities management (FM) services at the Central Distribution Centre.
  • Manage and monitor industrial air conditioning and climate control systems, including routine servicing and repairs.
  • Ensure the maintenance, testing, and auditing of all Fire Fighting Systems, alarms, sprinklers, and suppression equipment to meet local regulatory codes.
  • Coordinate preventative and corrective maintenance for building infrastructure, dock levelers, lighting, and backup power generators.
  • Supervise external engineering contractors to ensure high-quality, timely repairs with minimal operational downtime.
  • Manage the on-site cleaning team or third-party providers to maintain strict hygiene standards across the warehouse floor, offices, and welfare areas.
  • Direct industrial, recyclable, and general waste streams, ensuring strict compliance with environmental regulations and corporate sustainability goals.
  • Oversee routine monitoring and treatment programs for pest control tailored for large-scale logistics environments.
  • Ensure safe access to loading bays, parking lots, and external perimeters through effective grounds maintenance.
  • Serve as the primary point of contact for health, safety, and environmental (HSE) audits.
  • Ensure all contractors complete risk assessments and method statements (RAMS) before commencing work.
  • Maintain accurate records of statutory compliance certificates, building permits, and maintenance logs.
  • Manage the site's annual FM operational budget (OpEx) and contribute to capital expenditure (CapEx) planning.
  • Review contractor invoices, negotiate service level agreements (SLAs), and drive cost-saving initiatives.

Qualifications and Experience

Candidates should possess a minimum of 10 years of experience in Facilities Management, with a specific focus on large logistics centres, manufacturing hubs, or distribution warehouses. Proven experience in managing diverse teams of technical technicians and soft-service contractors is essential. The ability to respond promptly to site emergencies outside of standard working hours is also required.

Required Skills and Expertise

  • Expertise in HVAC & AC Systems management and maintenance.
  • Proficiency in Fire & Life Safety (FFS) systems and regulations.
  • Strong capabilities in Asset Management for facilities.
  • Effective Vendor Management skills.
  • Experience in managing Janitorial & Cleaning services.
  • Knowledge of Waste Management best practices and regulations.
  • Competence in Pest Control strategies for industrial environments.
  • Skills in Grounds Maintenance to ensure site accessibility and safety.
  • Comprehensive understanding of Health, Safety, and Compliance requirements.
  • Proficiency in Budget & Financial Control for operational and capital expenditures.
  • A strong understanding of industrial HVAC systems.
  • Knowledge of FFS Regulations.
  • Familiarity with Automated Building Management Systems (BMS).
  • Demonstrated Leadership qualities.
  • Excellent Problem-Solving abilities.

Education and Additional Information

A Bachelor's degree in Engineering, Facilities Management, Business Administration, or a related field is required. Professional FM certifications such as ISO, IWFM, IFMA, or NEBOSH are highly desirable. This is a full-time position located in Umluj, Tabuk, Saudi Arabia.

breifcase+10 years

locationTabuk

Remote Job
3 days ago
Laundry Manager

Laundry Manager

📣 Job AdNew

Miraval Resorts & Spas

Full-time

About the Role

Miraval Resorts & Spas is seeking a dedicated Laundry Manager to oversee all laundry and tailoring operations at Miraval The Red Sea, a wellness destination resort located in Umluj, Tabuk, Saudi Arabia. This full-time position is essential for maintaining high standards of cleanliness, garment care, presentation, efficiency, and colleague service. The Laundry Manager will work closely with the Executive Housekeeper and operational leaders to ensure smooth daily operations and support the resort's commitment to wellbeing, luxury hospitality, sustainability, and mindful care. The role requires strong leadership, exceptional organizational skills, meticulous quality control, and a focus on fostering a positive and collaborative work environment, embodying Miraval's philosophy of mindful hospitality.

Key Responsibilities

  • Oversee daily laundry operations, including linen processing, guest laundry services, dry cleaning coordination, and uniform management.
  • Ensure all linen, uniforms, and guest garments are cleaned, finished, and delivered according to established quality and timing standards.
  • Monitor laundry workflow, productivity, and operational efficiency to ensure smooth service delivery.
  • Ensure consistent adherence to proper handling, sorting, washing, drying, pressing, and storage procedures.
  • Conduct regular inspections of linen, uniforms, and guest garments to uphold quality standards.
  • Coordinate with Housekeeping and other departments to maintain operational linen par levels.
  • Supervise tailoring operations, including alterations, repairs, fittings, and uniform maintenance.
  • Ensure all colleagues are provided with properly fitted and well-maintained uniforms.
  • Maintain accurate uniform inventory records and support uniform issuance.
  • Monitor garment lifespan and recommend replacement plans.
  • Lead, motivate, and develop Laundry Attendants and Tailors through coaching, training, and daily support.
  • Prepare departmental schedules and allocate duties based on business demands.
  • Foster a culture of teamwork, mindfulness, professionalism, and continuous improvement.
  • Conduct departmental training sessions on equipment use, chemical handling, garment care, and safety procedures.
  • Support colleague wellbeing and maintain positive working relationships across departments.
  • Ensure compliance with Hyatt and Miraval brand standards, hygiene protocols, and operating procedures.
  • Maintain high standards of cleanliness, organization, and safety within laundry and uniform areas.
  • Monitor laundry chemical usage and ensure proper handling, storage, and usage practices.
  • Collaborate with Engineering to ensure laundry equipment is maintained in good operational condition.
  • Report maintenance issues promptly and follow up on corrective actions.
  • Monitor and control departmental expenses, including chemicals, linen, uniforms, and operational supplies.
  • Conduct regular linen and uniform inventory counts and assist in loss prevention.
  • Support cost control initiatives while upholding quality service standards.
  • Assist with forecasting linen and uniform requirements based on occupancy and operational needs.
  • Ensure guest laundry requests are handled professionally, confidentially, and within established timelines.
  • Respond promptly to guest and colleague requests, concerns, or special garment care requirements.
  • Deliver courteous, caring, and personalized service aligned with Miraval's philosophy.
  • Adhere to all Colleague Handbook rules and hotel policies on Fire, Hygiene, Health, Safety, and Wellbeing.
  • Report for duty punctually in the correct uniform and name badge.
  • Maintain a high standard of personal appearance and hygiene.
  • Maintain positive working relationships with colleagues across all departments.
  • Attend and contribute to departmental meetings and hotel initiatives.
  • Fully support Hyatt and Miraval operational standards and brand requirements.
  • Undertake any reasonable tasks and secondary duties as assigned by the Executive Housekeeper.
  • Project a positive, calm, and mindful attitude at all times.
  • Provide courteous, professional, and caring service to colleagues and guests.

Qualifications and Requirements

  • Diploma or Degree in Hospitality Management, Housekeeping, Textile Care, or a related field is preferred.
  • A minimum of 3 to 5 years of experience in laundry operations within hospitality environments.
  • At least 1 to 2 years of experience in a supervisory or managerial role within laundry operations.
  • Strong knowledge of laundry operations, fabric care, stain treatment, and garment handling procedures.
  • Proven experience managing laundry equipment, chemicals, linen control, and uniform operations.
  • Strong leadership, organizational, and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively across departments and manage multiple operational priorities effectively.
  • Proficiency in MS Office is required.
  • Experience with laundry inventory systems is an advantage.
  • Ability to stand and walk for extended periods.
  • Ability to lift and move laundry items and operational supplies as required.

Required Skills

  • Laundry Operations Management
  • Tailoring & Uniform Management
  • Leadership and Team Development
  • Colleague Engagement
  • Quality Assurance and Control
  • Inventory Management
  • Cost Control
  • Guest and Colleague Service Excellence
  • Problem-solving
  • Organizational Skills
  • Communication Skills
  • Interpersonal Skills
  • MS Office Proficiency
  • Laundry Inventory Systems (advantageous)

Work Environment and Location

This is a full-time position at Miraval The Red Sea, a wellness destination resort located in Umluj, Tabuk, Saudi Arabia. The role involves working indoors and outdoors as required within the resort environment.

breifcase2-5 years

locationTabuk

3 days ago
Director - Hospitality Engineering Operations

Director - Hospitality Engineering Operations

📣 Job AdNew

Red Sea Global Hospitality

Full-time

About the Role

Red Sea Global Hospitality is seeking a Director - Hospitality Engineering Operations to join its Technical Services department. Reporting to the Director – Hospitality Technical Services, this role is based in Tabuk, Saudi Arabia. The position is integral to the company's mission of leading responsible development and regenerative tourism, focusing on delivering exceptional guest experiences and fostering a collaborative work environment guided by core values of Respect, Responsibility, Passion, and Collaboration.

Role Overview

This role is responsible for overseeing the operational integrity, maintenance, and innovation of all technical systems across the company's portfolio, including HVAC, electrical, plumbing, and energy management. The Director will collaborate with cross-functional teams to ensure systems align with sustainability goals, regulatory standards, and guest satisfaction objectives. The position requires significant expertise in engineering management, problem-solving, and system optimization.

Key Responsibilities

  • Manage engineering operations for all operating assets, including implementing preventive maintenance, equipment upgrades, and emergency repairs for critical infrastructure.
  • Conduct regular hotel visits and inspections to ensure engineering standards and quality benchmarks are met, collaborating with General Managers and Directors of Engineering.
  • Ensure operational processes are effective and generate monthly reports for the Director of Technical Services.
  • Provide leadership to engineering teams on safety protocols and energy-efficient practices, and advise on annual appraisals for Directors of Engineering.
  • Assist in developing annual Capital Expenditure (CAPEX) and Operational Expenditure (OPEX) budgets for operating and pre-opening assets, monitor expenses, and manage vendor contracts.
  • Contribute to the development and financial planning of the Pre-Opening Budget (POB).
  • Conduct annual audits of fire safety, electrical systems, water treatment facilities, and overall engineering operations efficiency.
  • Drive energy and water conservation programs, including system retrofitting, renewable energy implementation, and carbon footprint tracking, performing quarterly utilities reviews.
  • Lead responses to technical emergencies, develop contingency plans, and conduct regular drills.
  • Oversee renovations, expansions, and new installations, ensuring timely delivery, quality control, and compliance with design specifications.

Qualifications and Requirements

  • Bachelor's degree in Mechanical Engineering, Electrical Engineering, Facilities Management, or a related field.
  • A minimum of 10 years of experience in engineering operations, with at least 7 years in a cluster or group-level position managing multiple luxury or mixed-use assets.
  • Certifications in Project Management (PMP) or LEEDs accreditation are advantageous.
  • Demonstrated expertise in HVAC systems, electrical systems, and building automation systems, with familiarity with platforms such as Siemens and Honeywell.
  • Proficiency in AutoCAD, CMMS software, and energy management tools, including ENERGY STAR Portfolio Manager.
  • Strong understanding of sustainability practices and renewable energy systems.
  • Ability to interpret technical drawings, schematics, and regulatory documentation.
  • Excellent communication skills for liaison with stakeholders, vendors, and government agencies.

Work Environment and Location

This is a full-time position based in Tabuk, Saudi Arabia. Red Sea Global Hospitality offers opportunities for personal and professional development, a competitive compensation package, and benefits including exclusive perks, complimentary nights, and health insurance. The company fosters a supportive and inclusive work environment that values diversity and collaboration, with employee recognition programs in place. Red Sea Global Hospitality is committed to diversity and inclusion and provides reasonable adjustments throughout the recruitment process.

breifcase+10 years

locationTabuk

6 days ago
Director Of Residence, Raffles & Fairmont The Red Sea

Director Of Residence, Raffles & Fairmont The Red Sea

📣 Job AdNew

Raffles Hotels & Resorts

Full-time

About the Role

Raffles & Fairmont The Red Sea, a new development within Saudi Arabia's Red Sea Project, is seeking a Director of Residence. This role is responsible for leading and overseeing all residential operations at the luxury resort destination in Umluj, Tabuk. The position requires delivering high-quality residential experiences while maintaining the service standards of the Raffles brand. The Director of Residence will drive operational efficiency, foster a culture of excellence, and ensure residents receive an exceptional lifestyle experience.

Raffles The Red Sea is designed as a refined and luxurious property, integrating Raffles' service with the natural environment and sustainability principles of Red Sea Global. The resort will feature 361 rooms, 11 dining concepts, an overwater restaurant, and a spa, catering to discerning travelers.

Key Responsibilities

  • Oversee all residential operations, including housekeeping, maintenance, concierge services, and guest relations.
  • Develop and implement strategies to improve resident satisfaction and loyalty.
  • Lead, mentor, and motivate residential staff, promoting a culture of excellence and continuous improvement.
  • Manage residential budgets, control costs, and optimize resource allocation while upholding service standards.
  • Ensure compliance with operational policies, safety regulations, and Raffles brand standards.
  • Monitor key performance indicators to drive operational excellence and identify areas for improvement.
  • Cultivate strong relationships with residents, addressing concerns promptly.
  • Collaborate with other departments to ensure seamless resident experiences.
  • Implement quality assurance programs to meet and exceed guest expectations.
  • Represent the residential division in strategic planning and organizational initiatives.
  • Stay informed about luxury hospitality trends and best practices.
  • Manage project coordination, scheduling, and document control during pre-opening phases.

Qualifications and Experience

  • A minimum of 8 years of progressive experience in luxury hospitality management, with at least 3 years in a director-level or equivalent leadership role.
  • Proven expertise in residential operations management or property management within ultra-luxury environments.
  • A strong track record of leading high-performing teams and developing talent.
  • Exceptional customer service orientation with a commitment to exceeding guest expectations.
  • Understanding of ultra-luxury guest expectations and brand alignment.
  • Experience in pre-opening operations is required.
  • A proactive and anticipatory approach with a strong sense of ownership and accountability.
  • Impeccable grooming and personal presentation aligned with luxury standards.
  • Preferred: Experience with Raffles properties or similar ultra-luxury resort brands.
  • Preferred: Familiarity with the Middle Eastern hospitality market and cultural awareness.
  • Preferred: Experience managing residential communities or mixed-use properties.
  • Preferred: Relevant hospitality management certifications or professional designations.

Required Skills

  • Residential Operations Management
  • Property Management
  • Team Leadership
  • Customer Service Excellence
  • Financial Acumen
  • Communication and Interpersonal Skills
  • Presentation Skills
  • Strategic Thinking and Problem-Solving
  • Knowledge of Luxury Hospitality Standards and Best Practices
  • Property Management Systems and Hospitality Technology Platforms
  • Project Coordination, Scheduling, and Document Control

Work Environment and Location

This is a full-time position based in Umluj, Tabuk, Saudi Arabia. The role involves overseeing operations within a luxury resort development.

breifcase+10 years

locationTabuk

5 days ago