Waiter Jobs for Fresh Graduates in Saudi Arabia

First: Job Objective

Manage order and payment operations efficiently and accurately, ensuring a smooth and fast ordering experience for restaurant customers, in line with the service and quality standards adopted by the company.

Second: Tasks and Responsibilities

1. Receive customer orders inside the restaurant or through takeout.
2. Enter orders accurately through the point of sale system.
3. Collect cash and electronic payments and deliver the invoice.
4. Ensure the order's accuracy before delivering it to the customer.
5. Coordinate with the kitchen to ensure the speed and quality of order execution.
6. Effective communication with the work team and direct manager.
7. Maintain cleanliness and organization of the cashier area and ensure the availability of necessary tools.
8. Match cash and sales reports at the end of the shift.
9. Report any financial discrepancies or operational notes to management.
10. Professionally handle customer complaints and escalate them when necessary.
11. Full knowledge of product components and the ability to explain them to customers.

Third: Qualifications and Requirements

Fourth: Required Skills

1. Speed and accuracy in entering orders.
2. Communication and customer service skills.
3. Ability to handle work pressure and peak times.
4. Teamwork spirit.
5. Good handling of financial amounts.

Fifth: Working Hours and Location

• Working Hours: According to the approved shift system, with acceptance of shift variations per the contract.
• Work Location: Inside the restaurant or the pickup area.

Sixth: Operational Procedures

If the employee is assigned a task outside their expertise:

Perform the task if it does not affect the core responsibilities, with notification to the direct manager if it conflicts with job responsibilities.

In case of discovering an error in the financial custody:

Notify the direct manager immediately, review reports, and do not act individually with the amount except according to the approved procedure.

If the work pressure exceeds capacity:

Request support, organize priorities, maintain calmness, and avoid haste that causes operational errors.

In case of customer order delay:

1. Apologize to the customer professionally.
2. Explain the reason for the delay.
3. Follow up on the order with the kitchen immediately.
4. Notify the manager when the allowed time is exceeded.
5. Follow up on the order until delivery.

About the Role

Nice One is looking for an enthusiastic and customer-centric Sales Associate to join their retail team in Khamis Mushait. This role plays a key part in driving in-store sales, delivering excellent customer service, and supporting daily store operations to achieve revenue and customer satisfaction goals. The role requires a proactive approach to customer service and contributing to the overall store performance.

Key Tasks and Responsibilities

• Proactively greet and engage with customers to understand their needs, showcase products, explain features, and recommend suitable solutions to successfully close sales.
• Achieve individual and store sales targets by increasing conversion rates, average transaction value, and maximizing units per transaction.
• Provide outstanding customer service by responding promptly to inquiries, professionally handling returns and complaints, and ensuring necessary follow-up to guarantee customer satisfaction and encourage repeat business.
• Maintain up-to-date product knowledge, including current promotions, pricing, and new arrivals, to support effective selling and upselling techniques.
• Process sales accurately and efficiently using the Point of Sale (POS) system, handling cash and electronic payments according to company procedures, and ensuring the security of all transactions.
• Support product visual merchandising standards by replenishing stock, organizing displays, and ensuring the sales floor remains clean, safe, and inviting at all times.
• Assist with inventory management activities, including receiving shipments, conducting stock counts, and reporting any discrepancies to store management.
• Actively participate in store meetings, training sessions, and product briefings to continuously enhance selling skills and product knowledge.
• Collaborate effectively with colleagues and management to support in-store promotions and events and foster a positive work environment.
• Strictly adhere to all company policies, loss prevention procedures, and health and safety guidelines.

Qualifications and Requirements

• High school diploma or equivalent is required.
• A minimum of one year of experience in retail or sales requiring direct customer interaction is preferred; however, recent graduates with strong customer service skills are encouraged to apply.
• Must possess legal authorization to work in the Kingdom of Saudi Arabia.

Required Skills

• Excellent verbal communication and active listening skills to effectively engage with customers and build rapport.
• A strong customer-centric orientation with a commitment to delivering a positive shopping experience.
• Proficiency in basic arithmetic and cash handling, with comfort in using POS systems and mobile devices for sales transactions.
• Ability to work effectively in a fast-paced retail environment, manage multiple customers simultaneously, and prioritize tasks efficiently.
• Proven teamwork capabilities with a collaborative mindset and a willingness to support colleagues and store initiatives.
• Meticulous attention to detail, punctuality, and reliable attendance.
• Flexibility to work various shifts, including weekends and holidays, as required by store schedules.
• Proficiency in Arabic and basic communication in English is preferred.

Additional Information

This is a full-time position. The work location is Khamis Mushait, and the company operates within the Riyadh region of Saudi Arabia. Nice One is committed to creating an inclusive work environment and welcomes applications from all qualified candidates, providing reasonable accommodations during the recruitment process upon request.

About the Role

Marriott Executive Apartments in Al Khobar, Saudi Arabia, is seeking an F&B Service Expert (Dry) to join their team. This full-time, non-management position is focused on creating memorable guest experiences by delivering a wide range of services to ensure guests thoroughly enjoy their dining experience. As an F&B Service Expert, you will take initiative and contribute to every aspect of the guest's meal, from preparation to service and interaction, ensuring guest satisfaction and a seamless dining journey.

Key Responsibilities

• Deliver a wide range of services to ensure guests enjoy their meals and dining experience.
• Take initiative in providing exceptional guest service.
• Set tables to prepare for guest service.
• Communicate effectively with the kitchen staff.
• Interact with and serve guests in a professional and welcoming manner.
• Maintain cleanliness of work areas and supplies.
• Ensure all guest transactions feel like an integral part of the overall experience.
• Contribute to creating a safe workplace environment.
• Adhere to company policies and procedures.
• Uphold quality standards in all aspects of service.
• Maintain a professional uniform, personal appearance, and communication style.
• Stand, sit, or walk for extended periods, including moving over sloping, uneven, or slippery surfaces.
• Read and visually verify information on menus.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance, and up to 50 pounds with assistance.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested to ensure guest and business success.

Qualifications and Requirements

• High school diploma or *** equivalent is preferred.
• At least 1 year of related work experience is preferred.
• No supervisory experience is required.
• No specific licenses or certifications are required.

Required Skills

• Guest Service
• Food and Beverage Service

Work Environment and Details

This is a full-time, non-management position located at Building No 7791 Prince Hammoud Bin Abdul Aziz Street, Al Khobar, Saudi Arabia. The role requires adherence to Marriott's high standards in service, presentation, and guest interaction. Marriott International is committed to being an equal opportunity employer, valuing the unique backgrounds of its associates and fostering an environment of inclusion and non-discrimination.

About the Role

Marriott Executive Apartments in Al Khobar, Saudi Arabia, is seeking a dedicated F&B Service Expert (Waiter) of Saudi nationality to join their team. This full-time, non-management position focuses on creating memorable dining experiences for guests by providing a wide range of services beyond simply serving food and drinks. As a Guest Service Expert, you will be instrumental in ensuring guests enjoy their meals by taking initiative and delivering comprehensive service.

The approach to hospitality centers on building a memorable experience, with food and drinks as a complement. Guest Service Experts are empowered to take initiative and provide a comprehensive range of services to ensure guests have an enjoyable dining experience. This role is crucial in making every guest interaction feel like an integral part of their overall experience.

Key Responsibilities

• Set tables to prepare for guest service.
• Communicate effectively with kitchen staff regarding orders and guest needs.
• Interact with guests in a professional and welcoming manner.
• Serve food and beverages to guests.
• Maintain cleanliness of work areas and supplies.
• Ensure all transactions are handled efficiently and contribute to a positive guest experience.
• Contribute to creating a safe workplace environment.
• Adhere to all company policies and procedures.
• Uphold established quality standards in all aspects of service.
• Maintain a professional uniform, personal appearance, and communication style.

Qualifications and Requirements

• High school diploma or *** equivalent is preferred.
• Less than 1 year of related work experience is required.
• No supervisory experience is necessary for this role.
• No specific licenses or certifications are currently required.
• Must be of Saudi nationality.

Required Skills

• Proficiency in Guest Service, ensuring a high level of satisfaction.
• Strong Communication skills for effective interaction with guests and colleagues.
• Demonstrated Teamwork capabilities to collaborate effectively with others.
• Commitment to maintaining a Professional Appearance at all times.
• Ability to consistently follow Company Policies and Procedures.
• Dedication to Upholding Quality Standards in all service aspects.

Work Environment and Physical Demands

This is a full-time, non-management position located at Building No 7791 Prince Hammoud Bin Abdul Aziz Street, Al Khobar, Saudi Arabia. The role requires physical stamina, including being on your feet and moving around for extended periods, which may involve standing, sitting, or walking over sloping, uneven, or slippery surfaces. Candidates will be required to read and visually verify information on menus. The role also involves a hands-on approach, requiring the ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance, and up to 50 pounds with assistance. Reaching overhead and below the knees, including bending, twisting, pulling, and stooping, will also be necessary.

Join The Brick as a Sales Consultant!
Are you passionate about customer service and driven to solve problems? The Brick, Canada’s leading home furnishings retailer, is expanding its sales force and looking for enthusiastic individuals like you to join our team.

Responsibilities:

• Work collaboratively with your team to achieve common and individual goals.
• Assist customers in their purchasing decisions through effective relationship selling.
• Maintain up-to-date knowledge of The Brick’s products and services.
• Establish rapport with customers to thrive in a commission-driven sales environment.

Qualifications:

• High school diploma or equivalent.
• Aged 18 years or older.
• Strong communication skills.
• Ability to multitask and stay organized.
• Willingness to learn new computer applications.
• Flexibility to work various shifts, including evenings and weekends.

Why Choose The Brick?

• Comprehensive benefits package including Health, Dental, and Paramedical Services for you and your family.
• Competitive salary based on experience.
• Career advancement opportunities with ongoing personal and professional development.
• Employee discounts and a dynamic work environment.

The Brick is dedicated to fair and accessible employment practices and will provide accommodations for individuals with disabilities throughout the recruitment process. If you require assistance, please inform the hiring manager or contact HR.

About the Role

Le Méridien Hotels & Resorts is seeking an F&B Service Expert (Dry) to join our team in Al Khobar, Saudi Arabia. This full-time, non-management position focuses on creating positive guest experiences by providing a wide range of services to ensure guests thoroughly enjoy their dining experience. The role contributes to the overall guest journey beyond simple food and beverage service.

We are looking for individuals who are proactive and passionate about hospitality. The ideal candidate will contribute to a culinary team and uphold the standards of Le Méridien Hotels & Resorts. This opportunity is for those interested in creating positive guest interactions and excelling in a dynamic environment.

Key Responsibilities

• Deliver a wide range of services to ensure guests enjoy their meals and the overall dining experience.
• Set tables to prepare for guest service.
• Communicate effectively with kitchen staff to ensure smooth service flow.
• Interact with guests in a professional and welcoming manner.
• Serve food and beverages to guests.
• Maintain cleanliness of work areas and supplies.
• Ensure all transactions are handled efficiently and contribute positively to the guest experience.
• Uphold company policies and procedures.
• Maintain high-quality standards in all aspects of service.
• Ensure uniform, personal appearance, and communications are professional.
• Perform physical tasks including standing, sitting, or walking for extended periods, and moving over sloping, uneven, or slippery surfaces.
• Read and visually verify information on menus.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience in food and beverage service.
• No supervisory experience is required for this role.

Required Skills

• Exceptional Guest Service skills.
• Proficiency in Food and Beverage Service.
• Strong Communication abilities.
• Effective Teamwork capabilities.
• Aptitude for Problem-solving.

Work Environment and Details

This is a full-time, non-management position located at Corniche Boulevard, Al Khobar, Saudi Arabia, 31952. The role requires 0-1 year of experience and is not located remotely. Le Méridien Hotels & Resorts is an equal opportunity employer committed to fostering an environment where diverse backgrounds are valued and celebrated.

Job Details: * Type of employment: Full-time (7 hours) * Working hours: From 4:00 PM to 11:00 PM * Salary: 4500 Riyals (Social insurance will be deducted according to the system) * Day off: One day during the week to be determined later Nature of Work: The job duties include working as a cashier, in addition to supervising children in the hall, and participating in the implementation of daily entertainment events, according to the requirements of the work and the instructions of the responsible supervisor.

About the Role

IHG Hotels & Resorts is seeking a dedicated Guest Service Agent to ensure guests have memorable experiences from arrival. This role is central to creating seamless transactions, providing local insights, and anticipating guest needs to foster a welcoming atmosphere. The Guest Service Agent acts as the primary point of contact, significantly contributing to guest satisfaction and loyalty.

Key Responsibilities

• Initiate memorable guest experiences with a welcoming approach.
• Acknowledge IHG Rewards Club members and returning guests in person or via phone.
• Process guest bookings, manage reservations, and handle payments.
• Ensure efficient and seamless check-in and check-out procedures.
• Anticipate guest needs and offer tailored recommendations to enhance their stay.
• Serve as a trusted point of contact for guest inquiries, including billing and local recommendations.

Qualifications and Requirements

• Strong communication skills for effective guest interaction regarding concerns and feedback.
• Excellent problem-solving abilities to address guest issues and create positive outcomes.
• Fluency in the local language is essential.
• Literacy and tech-savviness, including reading, writing, basic mathematics, and computer skills.
• Experience: 0-1 year.

Required Skills

• Communication
• Problem-solving
• Reading comprehension
• Writing proficiency
• Basic mathematical skills
• Computer literacy

Work Environment and Location

This full-time position is based in Al Khobar, Eastern Province, Saudi Arabia. IHG Hotels & Resorts is committed to fostering inclusive teams where diversity is valued. The company provides a supportive environment focused on colleague wellbeing.

Application Encouragement

Candidates who may not meet every single requirement but believe they would be a strong fit for this role are encouraged to apply.

Join the Kempinski family as a Spa Receptionist!
At Kempinski Hotels, we pride ourselves on delivering the finest in European hospitality standards. We are looking for a dedicated Spa Receptionist to join our team at Kempinski The Spa in Al Khobar, Saudi Arabia.

Role Overview: As a Spa Receptionist, you will be responsible for all reception duties in the spa, ensuring each guest is given a warm welcome and receives the utmost care. This role serves as a stepping stone for those aspiring for leadership positions in spa operations.

Key Responsibilities:

• Oversee the reception area, including food and beverage offerings, retail, maintenance, and housekeeping.
• Respond to guest bookings and queries professionally.
• Promote and upsell spa services and retail products.
• Follow the Spa’s Standard Operating Procedures (SOPs), Policies & Forms Manuals.
• Maintain knowledge of spa treatments, services, and products to advise guests appropriately.
• Record reservations and manage appointment schedules.
• Perform confirmation calls and check guests in and out, adhering to payment and cash handling procedures.
• Manage client profiles and prepare daily reports in accordance with SOP.
• Stay informed on resort activities and promote them to guests.
• Handle guest queries and complaints efficiently and professionally.
• Ensure the working environment is clean and organized.
• Monitor supplies and towels, ensuring readiness for guests.

Join us at Kempinski Hotels
If you are passionate about providing excellent service and are looking for a dynamic role in an esteemed luxury hotel, we encourage you to apply and become part of our evolving family.

About the Role

Ghithaa is seeking a dedicated Customer Service Specialist to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is designed for individuals committed to delivering high-quality customer experiences and resolving issues effectively. The ideal candidate will manage customer interactions across various communication channels, ensuring adherence to company procedures and service standards.

Key Responsibilities

• Handle customer inquiries and provide support via phone, live chat, direct messages, and social media platforms.
• Respond promptly and professionally to all customer requests, maintaining a consistent and high-quality experience across all channels.
• Manage and resolve customer complaints with patience and empathy.
• De-escalate challenging customer interactions and provide solutions aligned with company policies.
• Adhere strictly to customer service playbooks, quality guidelines, and standard operating procedures (SOPs).
• Ensure all communications align with the company's tone, policies, and service standards.
• Maintain consistency in communication style and case handling.
• Accurately categorize and log all customer interactions, maintaining records of conversations, issues, and resolutions.
• Escalate complex cases to appropriate teams following defined workflows.
• Meet defined Key Performance Indicators (KPIs), including response time, resolution time, and customer satisfaction metrics.
• Continuously improve performance based on feedback and quality reviews.

Qualifications and Requirements

• Minimum of 1 year of experience in Customer Service or Customer Support roles.
• Fluent in English, both spoken and written.
• Strong communication and interpersonal skills for effective customer engagement.
• High emotional intelligence and the ability to handle difficult customers with patience and understanding.
• A problem-solving mindset with a focus on achieving customer satisfaction.
• Proven ability to multitask and manage multiple conversations and inquiries simultaneously across different channels.

Required Skills and Tools

• Customer Service and Customer Support expertise.
• Effective Communication and Interpersonal Skills.
• High Emotional Intelligence.
• Problem-solving capabilities.
• Multitasking proficiency.
• Proficiency in CRM systems, ticketing tools, or customer support platforms.
• Experience managing conversations across phone, live chat, and social media platforms.
• Familiarity with tracking tools such as Google Sheets or internal dashboards.
• Ability to follow structured workflows and documentation systems, including playbooks, SOPs, and knowledge bases.

Work Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 0-1 year of experience in customer service or support functions.

About the Role

Hilton is seeking a Head Waiter to join its team in Mecca, Saudi Arabia. This full-time position is an opportunity to contribute to an established workplace culture focused on hospitality. As a Head Waiter, you will be responsible for ensuring guests receive friendly, timely, and efficient service, which directly influences their experience.

This role is suitable for individuals with 0-1 years of experience who are committed to delivering high levels of customer service and possess a positive attitude. You will be part of a team upholding Hilton's standards and values, including hospitality, integrity, leadership, teamwork, ownership, and focus.

Key Responsibilities

• Manage guest queries in a friendly, timely, and efficient manner.
• Serve alcoholic and non-alcoholic beverages in accordance with licensing and liquor regulations for both residents and non-residents.
• Maintain comprehensive knowledge of menu offerings and all products.
• Ensure that all floor stations are adequately stocked with necessary mise-en-place.
• Follow correct reporting procedures when encountering issues.
• Ensure that Food and Beverage orders are of a consistently good standard and are delivered promptly.
• Adhere to Hilton's grooming standards, including uniform dress code, cleanliness, and personal hygiene.
• Comply with all hotel security, fire regulations, and health and safety legislation.

Qualifications and Requirements

• Experience in a Food and Beverage department and/or the hospitality industry is advantageous.
• Previous experience with cash handling is beneficial.
• Knowledge of Food Hygiene Regulations is desirable.

Required Skills

• Guest Queries Management
• Beverage Service
• Menu Knowledge
• Food and Beverage Order Standards
• Grooming Standards
• Hotel Security and Safety Regulations
• Positive Attitude
• Communication Skills
• Commitment to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work independently or as part of a team

Work Environment and Details

This is a full-time Head Waiter position located in Makkah, Saudi Arabia. The role requires 0-1 years of experience. Hilton offers a workplace culture that invests in its team members.

About the Role

Godiva Chocolatier announces its need to hire a committed and customer-service-oriented Sales Assistant to join its team in Jeddah and Riyadh. The Sales Assistant will effectively contribute to creating a welcoming and distinguished experience for guests, while maintaining Godiva's distinguished reputation by providing exceptional service, preparing high-quality beverages, and assisting in food presentation. This role is an excellent opportunity for individuals passionate about customer service and luxury chocolates.

Key Tasks and Responsibilities

• Prepare and serve a variety of coffee and tea beverages with meticulous attention to quality and presentation.
• Receive and process customer orders accurately and efficiently.
• Provide informed menu recommendations and answer customer inquiries regarding food and beverages.
• Maintain a high level of cleanliness and organization within the workspace and dining areas.
• Handle cash and credit card transactions accurately, ensuring the correctness of all payments.
• Collaborate effectively with team members to ensure smooth operations, especially during peak hours.
• Assist in preparing and cleaning the dining area, including restocking necessary supplies.

Qualifications and Experience

• Previous experience in a Sales Assistant, Barista, or Waiter role is preferred.
• Proven ability to work effectively in a fast-paced environment while managing multiple tasks simultaneously.
• Flexibility to work various shifts, including weekends and holidays, as per operational needs.

Required Skills

• Exceptional customer service skills, characterized by friendliness and positivity.
• Strong communication and interpersonal skills for effective interaction with guests and the team.
• Proficiency in beverage preparation and food presentation.
• Ability to handle cash transactions and process payments.
• Strong commitment to teamwork and collaboration.

Job Details

Company: Godiva Chocolatier

Job Type: Full-time

Experience Required: 0-1 year

Locations: Jeddah, Makkah Al-Mukarramah, Riyadh, Saudi Arabia.

If you are looking to join our team and contribute to providing an exceptional guest experience, we encourage you to apply.

About the Role

Longevity Wellness Hub is a pioneering establishment focused on enhancing human well-being and promoting graceful aging. We integrate quantum frequency scanning, advanced fitness protocols, and biohacking technologies to offer guests personalized experiences that optimize physical, mental, and emotional health. The hub also serves as a community space for wellness-focused events. We are seeking a dedicated and personable Front House team member to join our full-time, on-site team in Jeddah. This role is crucial as you will be the primary point of contact for our guests, ensuring their experience from arrival is welcoming, professional, and seamless.

Key Responsibilities

• Serve as the initial point of contact for all guests, extending a warm and professional greeting.
• Efficiently manage guest check-in and check-out procedures.
• Maintain a consistently welcoming and professional atmosphere within the reception area.
• Respond to guest inquiries accurately and courteously, whether in person, via telephone, or through online channels.
• Schedule and confirm appointments for various wellness services and sessions.
• Provide clear and comprehensive information regarding services, membership options, and upcoming events.
• Coordinate effectively with wellness practitioners and operations staff to ensure smooth service delivery.
• Ensure the reception area is always clean, organized, and presentable.
• Handle payment transactions accurately and manage basic administrative tasks.
• Facilitate the smooth flow of guests through their scheduled sessions and activities.
• Actively promote upcoming programs and community events to guests.
• Gather guest feedback to contribute to service improvement initiatives.
• Assist with various front-of-house operational needs as they arise.
• Develop a thorough understanding of all services offered to effectively assist clients.

Qualifications and Requirements

• Demonstrated strong interpersonal skills and communication abilities to build rapport and create a welcoming environment for diverse guests.
• Excellent verbal and written communication skills for handling inquiries, explaining services, and supporting professional correspondence.
• Proven customer service experience, with an emphasis on hospitality, problem-solving, and maintaining a high standard of guest care.
• Comfort and confidence in presenting information and explaining offerings, memberships, or wellness programs in an engaging manner.
• Previous experience in a front desk, reception, or hospitality role, preferably within the wellness, fitness, spa, or healthcare sectors.
• Proficiency in using scheduling systems, basic office software, and payment processing tools.
• A high level of professionalism, reliability, and meticulous attention to detail.
• Ability to effectively manage multiple tasks simultaneously in a dynamic environment.
• Fluency in English is essential.
• Arabic language skills are highly beneficial for effectively serving our local guest base.
• Willingness and ability to work on-site in Jeddah.
• Flexibility to work varied hours, including evenings and weekends, as required by operational needs.

Required Skills

• Interpersonal Skills
• Interpersonal Communication
• Verbal Communication
• Written Communication
• Customer Service
• Hospitality
• Problem Solving
• Guest Care
• Presentations
• Scheduling Systems
• Basic Office Software Proficiency
• Payment Processing Tools
• Attention to Detail
• Task Management

Work Environment and Details

This is a full-time, on-site position based in Jeddah. The role requires flexibility to work varied hours, including evenings and weekends, to meet operational needs. Longevity Wellness Hub is located within the Makkah region.

Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Cluster Reservations Agent, you’re not just handling booking inquiries – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities
Here's what you'll do during a typical day:

• Provide exceptional customer service: Respond promptly and professionally to inquiries from guests and team members
• Secure individual bookings: Convert guest inquiries into confirmed reservations
• Maintain attention to detail: Record and process all reservations with accuracy
• Use proactive selling techniques: Maximize room sales by promoting hotel services and upgrades
• Support sales efforts: Respond to sales inquiries and help identify potential leads for future business opportunities

Qualifications
What It Takes to Make the Stay
At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member:

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• Focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.

About Us
Welcome to the next generation of hospitality excellence. We're on a mission to recruit the finest in our industry - seize the opportunity to become part of this pioneering team. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration, values that guide us in creating extraordinary experiences for our guests and a thriving workplace for our team. We offer more than just a job - we provide an opportunity to shape the future of luxury hospitality.

The Role
As a Waitress, your role is to serve the needs of the business, our guests and our colleagues by prompt and courteous service delivery to all guests, as a Hospitality Ambassador for the hotel.

Key Areas of Responsibilities

• Collaborate with colleagues from various departments to guarantee prompt service and efficient operations.
• Understand and adhere to all hotel policies and Standard Operating Procedures related to guest service, operation management, and personal grooming and discipline.
• Be knowledgeable about the hotel's services and facilities to address any guest inquiries effectively.
• Ensure a safe work environment by adhering to all safety protocols.
• Develop a thorough understanding and have complete knowledge of the menus.
• Actively participate in all training sessions to enhance professional skills and improve guest satisfaction.

In Return, What We Offer

• Exciting opportunities for personal and professional development at all levels.
• Competitive compensation package.
• Health Insurance coverage whilst in service.
• A supportive and inclusive work environment that values diversity and collaboration.

About the Role

Jumeirah is seeking a dedicated Service One Agent, who must be a Saudi National, to join the team at Jumeirah Jabal Omar in Makkah. This role is integral to delivering Jumeirah's service standards and ensuring guests have memorable experiences. As a Service One Agent, you will serve as the main point of contact for guests, managing various inquiries and requests to facilitate a smooth and enjoyable stay. This position offers an opportunity for individuals passionate about hospitality to develop their careers with a luxury hospitality brand.

Context and Location

Jumeirah Jabal Omar Makkah is located near Masjid Al Haram and offers a combination of comfort, connectivity, and Arabian hospitality. The hotel features four towers, multiple dining venues, retail outlets, a fitness center, an executive lounge, and meeting facilities, with views of the Grand Mosque. The Service One Agent plays a key role in maintaining the hotel's commitment to guest service in this significant location.

Key Responsibilities

• Respond to all internal and external calls efficiently, following the hotel's standard greeting and communication protocols.
• Assist guests with inquiries regarding hotel services, facilities, reservations, and general information.
• Handle wake-up calls, emergency calls, and service requests accurately and promptly.
• Coordinate with departments such as Housekeeping, Engineering, Concierge, and Food & Beverage to ensure timely fulfillment of guest requests.
• Communicate effectively to support internal operations and guest satisfaction.
• Assist in managing guest complaints by providing information and escalating issues to the appropriate personnel when necessary.

Qualifications and Requirements

• A minimum of Secondary Education is required.
• Fluency in English is essential for effective communication.
• Experience required is 0-1 year.

Required Skills

• Strong problem-solving abilities to address guest needs and operational challenges.
• Effective decision-making skills for efficient and professional handling of situations.
• Excellent verbal and written communication skills for interacting with guests and colleagues.

Compensation and Benefits

This is a full-time position based in Makkah, Saudi Arabia. An attractive salary will be offered, paid in Saudi Riyals (SAR). In addition to remuneration, Jumeirah provides benefits including food and beverage benefits, reduced hotel rates across Jumeirah properties globally, leave and healthcare packages, flights home, and other employee benefits.

About the Role

Kid to Kid is seeking a dependable and friendly Keyholder for its South Blvd location in Al Sadiyah, Makkah, Saudi Arabia. As a buy-sell-trade store specializing in children's items, Kid to Kid promotes sustainable fashion and environmental support by purchasing gently used clothing, shoes, toys, and equipment from the community and reselling them at discounted prices. Keyholders are essential members of the leadership team, responsible for store opening and closing procedures and ensuring the smooth execution of daily operations. This position offers opportunities for internal growth and development within a growing network.

This role is with Summit Recommerce Group (SRG), the largest multi-unit operator within the Kid to Kid and Uptown Cheapskate systems, managing nearly 30 locations. SRG is led by a female founder with extensive retail experience, fostering a supportive environment that combines corporate structure with a personal approach, committed to team support and career advancement.

Key Responsibilities

• Presort incoming clothing, toys, and equipment from community vendors.
• Utilize the computer system for purchasing and pricing incoming inventory.
• Organize merchandise racks, tag, and hang clothing items.
• Test toys and assemble equipment to ensure quality and functionality.
• Process customer transactions at the register and explain the selling process.
• Assist in creating and posting content for the store's social media pages.
• Perform opening and closing duties, including system shutdowns, generating nightly reports, and managing cash tills.

Qualifications and Requirements

• Dependability and a friendly demeanor.
• A strong sense of pride in maintaining a well-organized and shoppable store environment.
• Willingness to stay busy and productive during working hours.
• Experience required: 0-1 year.

Required Skills

• Opening and closing procedures.
• Customer service and sales.
• Inventory management and pricing.
• Merchandise organization and presentation.
• Social media engagement.
• Basic computer system operation.

Work Environment and Opportunities

This is a part-time position located in Al Sadiyah, Makkah, Saudi Arabia. The role offers potential for monthly bonuses, a 30% employee discount, and eligibility for a Group Health Plan and 401(k). The company provides flexible scheduling to accommodate personal life and significant advancement opportunities within its network of nearly 30 locations. Employees receive support from a dedicated administrative team, cross-training across all store operations, and the backing of experienced, founder-led leadership.

About the Role

Alkayan United is looking for individuals to join its team and contribute to providing excellent customer service and organizing work. This role is within the Azizia Mall project in Jeddah, on Sabeen Road. We are looking for people with the ability to interact with customers, organize appointments, and effectively manage their visits, ensuring a positive experience for all visitors.

Key Tasks and Responsibilities

• Receive customers and visitors in a professional and friendly manner.
• Organize appointments and manage customer visit schedules with the sales team.
• Answer phone calls and transfer them to the relevant departments.
• Record customer and employee data in the system.
• Maintain the cleanliness and orderliness of the reception area.
• Encourage activities and interactions within the center.

Qualifications and Requirements

• High school diploma as a minimum; a diploma or university degree in management or marketing is preferred.
• Previous experience in customer reception or customer service is preferred, especially in the real estate sector.
• Proficiency in computer use and Microsoft Office programs.
• A good understanding of the real estate sector is an added advantage.

Essential Skills

• Excellent communication skills and an engaging presence.
• Strong customer service ability.
• Effective sales support skills.
• Proficiency in record keeping.
• Skill in handling phone calls.
• Ability to maintain order and tidiness.
• Excellent active listening skills.
• Enthusiasm and a positive attitude.
• Strong computer skills, including proficiency in Microsoft Office.
• Adaptability and ability to work under pressure.

Work Environment and Location

The workplace is located in Jeddah, Makkah Al-Mukarramah, Kingdom of Saudi Arabia, within the Azizia Mall project. The nature of the work is full-time.