Join Hilton as a Head Waiter!As a Head Waiter, you will be responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. Your extensive knowledge of menu offerings will play a key role in this position.
Responsibilities:- Manage guest queries in a friendly manner.
- Serve alcoholic and non-alcoholic beverages in accordance with regulations.
- Maintain extensive knowledge of menu items and products.
- Ensure floors are well-stocked and properly organized.
- Follow correct reporting procedures for any issues.
- Deliver food and beverage orders consistently and promptly.
- Adhere to grooming standards and hygiene practices.
- Comply with hotel security, fire regulations, and health legislation.
What We're Looking For:A Head Waiter should possess a positive attitude, excellent communication skills, and a commitment to delivering high levels of customer service. Flexibility to respond to various work situations and the ability to work independently or as part of a team are crucial.
Preferred Qualifications:- Experience in the Food and Beverage industry.
- Previous cash handling experience.
- Knowledge of Food Hygiene Regulations.
About Hilton:Hilton is a leading global hospitality company dedicated to providing exceptional guest experiences. With over 8,400 properties worldwide, Hilton’s vision is to fill the earth with the light and warmth of hospitality.