Waiter Jobs in Saudi Arabia

About the Role

RecruitLyticx Hires is seeking detail-oriented individuals to join its global support team as Virtual Customer Service Representatives. This is a fully remote, full-time position for individuals who can work independently and are committed to providing excellent service. As a primary point of contact, you will assist customers through various channels, ensuring professional and attentive interactions. This role is suitable for communicative individuals focused on customer satisfaction, offering opportunities for professional development and impact.

Your responsibilities will include managing customer inquiries, resolving issues, and providing accurate information, all while upholding the company's professional image. A proactive approach to problem-solving and a commitment to continuous improvement in customer service delivery are essential.

Key Responsibilities

• Respond to customer inquiries via phone, email, and live chat, providing accurate information on products, services, and policies.
• Communicate clearly, professionally, and empathetically, representing the company positively in every interaction.
• Assist customers with basic technical or service-related issues, guiding them through solutions in a clear and supportive manner.
• Handle customer complaints with patience and professionalism, escalating complex issues to the appropriate teams when necessary.
• Process orders, returns, exchanges, and service requests efficiently.
• Maintain accurate records of customer interactions in CRM systems and follow up on open cases to ensure timely resolution.
• Keep all documentation complete and up to date.
• Meet established quality standards and productivity targets.
• Participate in training sessions and team meetings to stay informed on product updates, policies, and procedures.
• Share feedback to improve customer experience and internal processes.
• Collaborate effectively with team members in a remote environment.

Qualifications and Requirements

• Strong verbal and written communication skills in English.
• Previous customer service or call center experience is preferred.
• Excellent listening and interpersonal skills.
• Ability to remain calm and professional under pressure.
• Basic technical skills and the ability to learn new systems quickly.
• Good typing speed and accuracy.
• Strong problem-solving ability with a customer-focused mindset.
• Reliable, self-motivated, and able to work independently.
• Adaptable to changing processes and priorities.
• Proficiency in additional languages is a plus for supporting a global customer base.

Required Skills

• Exceptional verbal and written communication in English.
• Proficiency in customer service and call center operations.
• Strong listening and interpersonal abilities.
• Composure and professionalism under pressure.
• Aptitude for technology and rapid system learning.
• Efficient and accurate typing skills.
• Effective problem-solving capabilities with a customer-centric approach.
• Self-discipline, motivation, and independence.
• Flexibility and adaptability to evolving procedures and priorities.
• Multilingual abilities are advantageous.

Work Environment and Details

This is a full-time, fully remote position. The role is based in Medina, Al Madinah, Saudi Arabia, supporting a global customer base. Experience required is 0-1 year.

About the Role

2P Perfect Presentation is seeking a dedicated Customer Service professional to join their team in Al Madinah Al Munawwarah. This role is essential for delivering a high-quality customer journey across multiple touchpoints. The position focuses on understanding customer needs, resolving inquiries efficiently, and enhancing overall customer satisfaction. The ideal candidate will be customer-focused, proactive, and capable of adapting to various customer service channels and operational demands to contribute to a consistent and positive customer experience.

Key Responsibilities

• Handle customer inquiries, requests, and feedback received through various communication channels, including phone, email, chat, social media, and in-person interactions.
• Ensure the timely and professional resolution of customer issues and complaints, aiming for first-contact resolution where possible.
• Maintain accurate and detailed records of all customer interactions and follow up on outstanding issues as necessary to ensure complete satisfaction.
• Collaborate effectively with internal teams to identify opportunities for process improvements and enhance overall customer experience outcomes.
• Identify recurring customer issues and trends, providing constructive suggestions for service enhancements and preventative measures.
• Actively support customer retention and satisfaction initiatives through proactive engagement and exceptional service delivery.
• Ensure strict compliance with all company policies, established service standards, and quality guidelines.
• Contribute to the generation of reports and the tracking of key performance indicators related to customer satisfaction and service performance.

Qualifications and Requirements

• Any educational background is acceptable, combined with relevant experience in customer service, customer experience, or related fields.
• Possess strong communication and interpersonal skills, enabling effective interaction with a diverse customer base.
• Demonstrate a proactive problem-solving mindset with a keen attention to detail to address customer needs accurately.
• Exhibit the ability to work effectively under pressure and manage multiple tasks simultaneously while maintaining high service quality.
• Proficiency in MS Office suite is required; experience with customer service tools and CRM systems is preferred.
• Fluency in both Arabic and English is essential for effective communication.

Required Skills

• A strong customer-first mindset, prioritizing customer needs and satisfaction in all interactions.
• Excellent professional communication skills, both written and verbal.
• Effective time management and organizational skills to handle a high volume of inquiries and tasks efficiently.
• High adaptability and a strong sense of teamwork to collaborate with colleagues and support team goals.
• Proficiency in conflict resolution techniques to de-escalate situations and find mutually agreeable solutions.
• Basic reporting and data handling capabilities to contribute to performance analysis.
• Understanding of marketing principles and client acquisition strategies to support business growth.

Job Details

This is a full-time position. The role requires 0-1 year of experience. The company is 2P Perfect Presentation, and the location is Al Madinah Al Munawwarah, Saudi Arabia.

• Provide attentive, professional, and personalized table service to all guests.
• Greet guests warmly, present menus, and confidently explain dishes, specials, and beverage offerings.
• Accurately take food and beverage orders and communicate them clearly to kitchen and bar teams.
• Serve food and beverages promptly while following proper service etiquette and presentation standards.
• Ensure tables are properly set, clean, and maintained throughout service.
• Anticipate guest needs and respond efficiently to requests and special requirements.
• Maintain strong knowledge of menu items, ingredients, preparation methods, and beverage offerings.
• Handle guest inquiries and feedback professionally to ensure a memorable dining experience.
• Coordinate closely with kitchen, bar, and F&B supervisory teams to ensure smooth service flow.
• Operate POS systems accurately for order entry and billing procedures.
• Support upselling initiatives by promoting menu items, beverages, and special experiences.
• Maintain cleanliness and hygiene standards across dining areas, service stations, and equipment.
• Follow all food safety, hygiene, and health regulations at all times.
• Assist with restaurant setup and closing procedures before and after service periods.
• Report guest concerns, service issues, or operational matters to supervisors promptly.
• Work collaboratively with the wider team to deliver efficient and high-quality service.
• Uphold FAENA grooming, presentation, and uniform standards at all times.

• Previous experience as a Waiter/Waitress within a luxury hotel or upscale restaurant preferred.
• Strong communication and interpersonal skills with a guest-focused approach.
• Passion for delivering exceptional service and creating memorable guest experiences.
• Excellent attention to detail and ability to work efficiently in a fast-paced environment.
• Strong knowledge of food and beverage service standards and etiquette.
• Experience using POS systems and handling billing procedures accurately.
• Ability to remain calm, professional, and organized under pressure.
• Professional grooming and presentation consistent with luxury hospitality standards.
• Fluent English communication skills required; additional languages are considered an advantage.

We are looking for a receptionist with high eloquence and a distinctive professional appearance to join our laboratory team. The candidate will be responsible for receiving visitors, organizing appointments, and providing an exceptional customer service experience, in addition to the ability to introduce laboratory services and persuade clients in a professional manner.
Duties and Responsibilities:
Receiving clients and welcoming them in a decent and professional manner

Accurately registering and entering patient data into the system

Organizing appointments and managing the visit schedule

Responding to telephone and in-person inquiries with eloquence

Explaining laboratory services and available offers to clients

Contributing to increased sales through persuasive skills and effective communication

Coordinating with the medical team to ensure smooth workflow

Maintaining the confidentiality of patient information

Requirements:
High communication skills and eloquence in dealing

• Experience in sales

Strong ability in persuasion and selling

Good appearance and professionalism in behavior

Proficiency in computer use

Previous experience in reception or customer service (especially in the medical field) is preferred

The ability to work under pressure and organize time

Benefits:
Professional work environment

Opportunities for career development

Incentives and rewards based on performance

About the Role

Damas Jewellery, the leading jewellery retailer in the Middle East with a heritage dating back to 1907, is seeking to hire a specialized and customer-centric Sales Advisor to join its team in Medina. Headquartered in Dubai, Damas operates 150 stores across the GCC and offers a diverse range of over 40 prestigious international brands alongside its exclusive collections. This full-time role is pivotal in driving sales success and ensuring an exceptional customer experience.

Sales Advisor Responsibilities

The primary objective of the Sales Advisor is to successfully convert potential customers into loyal patrons, consistently achieving and exceeding sales targets. The advisor will play a vital role in developing customer portfolios and upholding Damas's prestigious brand standards through in-depth product knowledge and unparalleled customer service.

• Successfully convert potential sales opportunities into actual sales.
• Ensure individual sales targets are met and exceeded as per management directives.
• Proactively develop and nurture customer portfolios.
• Achieve individual sales targets and Key Performance Indicators (KPIs).
• Ensure the store meets Damas standards in all aspects of operation.
• Maintain excellent knowledge of the company's products and competitor offerings.
• Ensure excellent customer service is delivered by adhering to DSCE (Damas Service Customer Excellence) standards.
• Maintain 100% inventory accuracy through meticulous stock control.
• Consistently achieve or exceed monthly sales targets, as per management directives.
• Provide outstanding and creative customer service by fostering a friendly and welcoming environment.
• Maintain high standards of presentation and service throughout the customer journey.
• Adapt sales approach according to the needs and motivations of each customer.
• Negotiate and handle customer objections with ease and professionalism.
• Stay updated on industry news and competitor activities.

Qualifications and Requirements

• High School Diploma as a minimum.
• Previous experience of 2 to 5 years in luxury retail, service, or hospitality.
• General knowledge of the jewelry field is required.

Key Skills

• Exceptional communication and interpersonal skills.
• Strong understanding of customer needs and priorities.
• Keen attention to detail with the ability to handle multiple tasks accurately and simultaneously.
• Ability to work independently with a collaborative approach as a team member.
• Proficiency in sales techniques and customer engagement.
• In-depth knowledge of luxury goods products.

Additional Role Information

This full-time role is based in the Medina region. Flexibility in working hours, including weekends, is required to meet business needs. Candidates must meet all requirements to be considered. Suitable candidates will be contacted within five working days. If you do not receive a response within this period, please consider your application unsuccessful.

• Greet and welcome visitors, clients, and guests in a professional manner.
• Answer, screen, and direct incoming phone calls.
• Manage front desk activities and maintain a clean, organized reception area.
• Handle incoming and outgoing correspondence, emails, and courier services.
• Schedule appointments and coordinate meeting room bookings.
• Maintain visitor logs and ensure adherence to company policies.
• Provide administrative support to various departments as required.
• Assist with document filing, record keeping, and data entry tasks.

• Saudi.
• 2–4 years of experience in a receptionist, front desk, customer service, or administrative role.
• Excellent verbal and written communication skills in both Arabic and English.
• Strong interpersonal and customer service skills.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Professional appearance and positive attitude.
• Strong organizational and multitasking abilities.

• Friendly and approachable personality.
• Strong attention to detail.
• Ability to work independently and manage multiple tasks efficiently.
• Commitment to providing excellent customer service.

• Greet and engage customers to understand their needs and recommend products.
• Meet individual and store sales targets, maximizing upselling opportunities.
• Provide outstanding customer service; handle inquiries and complaints professionally.
• Maintain product knowledge of promotions, pricing, and new arrivals.
• Accurately process sales transactions using the POS system.
• Support merchandising standards and maintain the sales floor’s presentation.
• Assist with inventory management, including receiving shipments and stock counts.
• Participate in team meetings and training sessions.
• Adhere to company policies and safety guidelines.

• High school diploma or equivalent; further education in sales or marketing is a plus.
• Minimum of 1 year of retail or customer-facing sales experience preferred.
• Legally authorized to work in Saudi Arabia.

• Excellent verbal communication and active listening skills.
• Customer-focused with a commitment to positive shopping experiences.
• Basic numeracy and proficiency in handling transactions.
• Ability to thrive in a fast-paced retail environment.
• Team player with a cooperative mindset.
• Attention to detail and punctuality.
• Flexibility to work varied shifts as required.
• Proficiency in Arabic and basic English communication is preferred.

About the Role

Multilink Management Consultants is seeking energetic and customer-focused individuals to join Baskin-Robbins outlets in Riyadh, Saudi Arabia, as Waiters/Service Crew. This full-time position offers an opportunity for individuals with 0-1 years of experience to begin a career in customer service within a globally recognized brand.

Role Overview

The ideal candidate will be responsible for delivering exceptional customer service, managing orders, serving a variety of ice cream, desserts, and beverages, maintaining a clean and inviting environment, and ensuring every guest has a pleasant dining experience.

Key Responsibilities

• Greet customers warmly and assist them in making their selections.
• Accurately take customer orders for ice cream, desserts, and beverages.
• Serve ice cream, desserts, and beverages to customers promptly and efficiently.
• Handle cash and point-of-sale (POS) transactions with accuracy.
• Maintain high standards of cleanliness and hygiene throughout the outlet.
• Assist with restocking inventory and support inventory management processes.
• Adhere to all company policies, food safety regulations, and customer service standards.

Qualifications and Requirements

• A minimum of 1 to 2 years of experience in a restaurant, café, fast-food, or ice cream outlet is required.
• Possess good communication and customer service skills.
• Basic English communication proficiency is necessary; knowledge of Arabic is considered an advantage.
• Maintain a presentable appearance and a positive attitude.
• Ability to work effectively in a fast-paced environment and adapt to flexible shift schedules.
• Experience in international food chains, cafés, or quick-service restaurants is preferred.
• Strong teamwork and interpersonal skills are essential.
• A customer-oriented approach with a friendly personality is highly valued.
• Must be physically fit and capable of standing for extended periods.
• Previous experience working in the Gulf region will be an added advantage.

Required Skills

• Customer Service
• Communication
• Teamwork
• Interpersonal Skills

Work Context

This is a full-time position for a Waiter/Service Crew at Baskin-Robbins outlets located in Riyadh, Saudi Arabia. The role is a client position managed by Multilink Management Consultants.

About the Role

Meem Co. For Hotel Management and Operation is seeking a dedicated Waiter to join their team in Riyadh. This full-time position offers an opportunity for individuals to contribute to a positive dining experience by providing exceptional service to guests.

Key Responsibilities

The Waiter will be responsible for the following duties:

• Accurately take guest orders and serve food and beverages.
• Provide attentive and professional table service to ensure guest satisfaction.
• Maintain strong knowledge of menu items, ingredients, and restaurant service standards.
• Handle guest requests and resolve concerns promptly and professionally.
• Deliver an exceptional dining experience through a high level of attention to detail.
• Demonstrate good organizational skills and the ability to multitask efficiently in a fast-paced environment.
• Ensure punctuality and reliability while working effectively as part of a team.

Qualifications and Requirements

• High school diploma or a Diploma is the minimum educational requirement.
• Must be of Saudi nationality.
• Fluency in English is required.
• Possess a professional appearance and a positive attitude.
• Demonstrate excellent communication and guest service skills.
• Ability to work under pressure.

Required Skills

• Exceptional communication and guest service abilities.
• Proficiency in order taking and providing attentive table service.
• Comprehensive menu knowledge.
• Strong attention to detail.
• Effective organizational skills and multitasking capabilities.
• Ability to perform well under pressure.
• Proven teamwork and collaboration skills.
• Familiarity with POS systems and order-taking procedures is considered a plus.

Work Environment and Experience

This is a full-time position located in Riyadh. The company is seeking candidates with 0-1 year of experience in a similar role.