وظائف الدعم الفني والتقني في السعودية

Join Our Team at Tamkeen Technologies
We are looking for a passionate and dedicated Customer Service Representative to join our customer service team in Jeddah. The ideal candidate will be responsible for:

• Responding to customer inquiries via phone and other platforms (such as email, live chat, or messaging apps).
• Handling complaints and resolving issues efficiently and professionally.
• Ensuring customer satisfaction and providing an excellent experience.
• Documenting all interactions with customers and updating information in the system.

Requirements:
To be considered for this role, you should have:

• A diploma or bachelor's degree in Information Technology or related fields.
• Strong and effective communication skills.
• Proficiency in English, both spoken and written.
• Ability to use a computer efficiently.
• Speed and accuracy in data entry and typing.
• Previous experience in call centers or customer service is preferred.

Join My Clinic, a leader in multispecialty outpatient care in Saudi Arabia! We are dedicated to helping people live longer, healthier, and happier lives through innovative healthcare solutions. We are seeking passionate individuals to support our mission.

Job Summary: You will be responsible for supporting patients enrolled in the My Care program, guiding them through registration and follow-up. This role emphasizes the importance of building effective communication with patients, ensuring their appointments are attended, and providing a supportive care journey.

Primary Responsibilities:

• Contact patients to introduce and enroll them in the My Care program.
• Follow up on appointments and assist with rescheduling as necessary.
• Answer inquiries related to the My Care program and its benefits.
• Coordinate with clinical and administrative teams to ensure seamless service delivery.
• Submit daily reports regarding registration, no-shows, and patient feedback.
• Document all patient data and interactions accurately in the system.

The employee may also be assigned additional duties as needed.

Education / Professional Qualifications: High school diploma is required (Diploma or Bachelor's degree preferred). Previous experience in customer service or healthcare coordination is advantageous.

Experts & Skills: Proficiency in Arabic (spoken and written) is required, with English proficiency preferred. Basic computer and data-entry skills, excellent communication abilities, strong organizational skills, and a compassionate, patient-centered approach are essential.

Join ITB Company as an IT Support and Maintenance Technician!

Located in Khamis Mushait, Asir, Saudi Arabia, ITB Company is a leading firm in IT consulting and services. We are currently seeking a dedicated IT Support and Maintenance Technician to join our team.

Responsibilities:

• Proficiently troubleshoot and resolve technical issues.
• Install and configure computers, software, networks, printers, and scanners.
• Monitor and maintain computer and network systems.
• Provide timely responses to technical support requests.
• Set up accounts for new users.
• Repair and replace equipment as needed.
• Test new technologies and software.
• Train new employees on technical issues.
• Manage multiple support cases simultaneously.
• Support the implementation of new applications.
• Prepare procedural documentation for technical procedures.

Qualifications:

• Bachelor's degree in Information Technology or a related field.
• Fluency in Arabic and English (spoken and written).
• Strong attention to detail and listening skills.

We invite you to apply and be part of a team that is committed to delivering high-quality IT services.