وظائف خدمة عملاء في السعودية

Company Description
Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.

Job Description
We are seeking a friendly and professional Hostess to join our team in Jeddah, Saudi Arabia. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience.

• Greet and welcome guests with a warm, friendly demeanor upon their arrival
• Manage reservations and seating arrangements efficiently, optimizing available space
• Escort guests to their tables, present menus, and assist with seating
• Collaborate with waitstaff, kitchen, and management to ensure smooth operations
• Maintain cleanliness and organization of the reception area and dining section
• Handle phone and online reservations, confirming bookings and managing the reservation system
• Provide excellent customer service by addressing guest inquiries and resolving issues promptly
• Stay informed about menu items, specials, and events to offer accurate information to guests
• Assist in organizing and coordinating special functions during busy periods or events
• Promote special offers and menu items to enhance guest experience and increase revenue
• Adhere to company policies and procedures related to customer service and hospitality

Qualifications

• At least 1 year of experience in a similar hospitality role
• Excellent customer service skills with a friendly and enthusiastic attitude
• Strong communication skills and proficiency in English
• Cultural sensitivity and awareness, with knowledge of local customs in Jeddah, Saudi Arabia
• Exceptional organizational and multi-tasking abilities
• Ability to work efficiently in a fast-paced environment
• Detail-oriented with a focus on accuracy in managing reservations and seating arrangements
• Basic math skills for table assignments and reservation management
• Flexibility to work various shifts, including evenings, weekends, and holidays
• Professional appearance and good personal hygiene
• Knowledge of reservation systems (preferred)
• Problem-solving skills to handle guest concerns effectively
• Familiarity with hospitality industry practices and standards
• Team-oriented mindset with a collaborative approach
• Dedication to continuous improvement in service quality

Company Description
Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.

Job Description
We are seeking a friendly and professional Hostess to join our team in Jeddah, Saudi Arabia. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience.

• Greet and welcome guests with a warm, friendly demeanor upon their arrival
• Manage reservations and seating arrangements efficiently, optimizing available space
• Escort guests to their tables, present menus, and assist with seating
• Collaborate with waitstaff, kitchen, and management to ensure smooth operations
• Maintain cleanliness and organization of the reception area and dining section
• Handle phone and online reservations, confirming bookings and managing the reservation system
• Provide excellent customer service by addressing guest inquiries and resolving issues promptly
• Stay informed about menu items, specials, and events to offer accurate information to guests
• Assist in organizing and coordinating special functions during busy periods or events
• Promote special offers and menu items to enhance guest experience and increase revenue
• Adhere to company policies and procedures related to customer service and hospitality

Qualifications

• At least 1 year of experience in a similar hospitality role
• Excellent customer service skills with a friendly and enthusiastic attitude
• Strong communication skills and proficiency in English
• Cultural sensitivity and awareness, with knowledge of local customs in Jeddah, Saudi Arabia
• Exceptional organizational and multi-tasking abilities
• Ability to work efficiently in a fast-paced environment
• Detail-oriented with a focus on accuracy in managing reservations and seating arrangements
• Basic math skills for table assignments and reservation management
• Flexibility to work various shifts, including evenings, weekends, and holidays
• Professional appearance and good personal hygiene
• Knowledge of reservation systems (preferred)
• Problem-solving skills to handle guest concerns effectively
• Familiarity with hospitality industry practices and standards
• Team-oriented mindset with a collaborative approach
• Dedication to continuous improvement in service quality

Join IHG Hotels & Resorts as an F&B Host at voco® Riyadh!
We are excited to welcome you to a world where True Hospitality awaits everyone. Being part of our global family means you contribute to creating unique experiences for our guests while enjoying opportunities for personal growth and career advancement.

Key Responsibilities:

• Welcome guests warmly and ensure a smooth seating experience.
• Manage restaurant reservations and maintain an organized seating chart.
• Provide menus and share details of daily specials or promotions.
• Coordinate with servers and the F&B team to ensure excellent guest service.
• Handle guest inquiries and resolve complaints promptly and professionally.
• Maintain cleanliness and organization at the host/hostess desk and entrance.
• Ensure compliance with hotel standards, health, and safety policies.

Key Requirements:

• Previous experience as Host/Hostess or in a similar guest-facing role (hospitality experience preferred).
• Excellent communication and interpersonal skills.
• Positive attitude with a passion for delivering outstanding guest service.
• Ability to multitask and remain calm under pressure.
• Professional grooming and presentation.
• Flexible to work shifts, weekends, and holidays.

We offer a competitive salary and benefits package, including duty meals and discounted hotel accommodation worldwide. Your career journey is unique, and we provide tailored support to help you get started and grow.
Apply today and embrace your passion for hospitality with IHG!

Join Zinco as a Call Center Agent!
We are looking for dedicated Saudi nationals to fill multiple entry-level positions in our customer service department.

Key Responsibilities:

• Responding to customer inquiries effectively.
• Providing technical support and after-sales service.
• Ensuring customer satisfaction with our products and services.

Work Schedule:

• 8-hour shifts, with a monthly rotation between morning and evening shifts.
• Work hours: 8 AM to 9 PM, 6 days a week with Fridays off.

Requirements:

• Excellent communication skills.
• Proficiency in computer and customer service systems.
• Previous experience in customer service is preferred.
• Saudi nationality required.

Join Our Team!
Extensya is seeking enthusiastic individuals to fill the role of Call Center Agent. This position is open to both males and females who meet the following criteria:

• Language Proficiency: Very good English speaking skills.
• Availability: Full availability to meet business needs.
• Educational Background: Bachelor’s Degree or Diploma.
• Communication Skills: Excellent communication abilities are a must.

If you are passionate about providing exceptional customer service and possess the skills listed above, we invite you to apply and be a part of our dynamic team.

Join Our Team!
Extensya is seeking enthusiastic individuals to fill the role of Call Center Agent. This position is open to both males and females who meet the following criteria:

• Language Proficiency: Very good English speaking skills.
• Availability: Full availability to meet business needs.
• Educational Background: Bachelor’s Degree or Diploma.
• Communication Skills: Excellent communication abilities are a must.

If you are passionate about providing exceptional customer service and possess the skills listed above, we invite you to apply and be a part of our dynamic team.

🌟 We're Hiring: Call Center Agent! 🌟
We are seeking a dedicated and customer-focused Call Center Agent to join our dynamic team. The ideal candidate will excel at handling customer inquiries, providing exceptional service, and resolving issues efficiently while maintaining a positive and professional demeanor.

📍 Location: Riyadh, Saudi Arabia
⏰ Work Mode: Work From Office
💼 Role: Call Center Agent

What You'll Do

• 📞 Handle inbound and outbound customer calls professionally
• 🎯 Resolve customer inquiries and complaints effectively
• 📋 Document customer interactions and maintain accurate records
• 💡 Provide product information and support services
• 🤝 Collaborate with team members to achieve targets
• 📊 Meet performance metrics and quality standards

What We're Looking For

• ✅ Excellent verbal communication skills in Arabic and English
• ✅ Strong problem-solving and listening abilities
• ✅ Previous Call Center Or Customer Service Experience Preferred
• ✅ Ability to work in a fast-paced environment
• ✅ Computer literacy and multitasking skills
• ✅ Patience and empathy when dealing with customers

Ready to make an impact? 🚀 Apply now and let's grow together!

Join our team as a Receptionist at InterContinental!
We are looking for an enthusiastic and dedicated individual to manage front desk operations in our esteemed hotel. This role is crucial in creating a welcoming atmosphere for our guests and ensuring smooth check-in and check-out processes.

Key Responsibilities:

• Greet and assist guests upon arrival.
• Handle reservations and manage guest inquiries.
• Coordinate with other departments to meet guest needs.
• Maintain organized and updated records of all check-ins and check-outs.
• Provide information about hotel services and local attractions.

Requirements:

• Previous experience in a receptionist or customer service role is preferable.
• Excellent communication and interpersonal skills.
• Proficiency in computer systems and hotel management software.
• Ability to work in a fast-paced environment.

We invite interested candidates to apply and be a part of our vibrant team at InterContinental, where we value excellence and service!

Join Our Team as a Receptionist at PwC
Are you an organized and personable individual looking for a dynamic role? PwC is seeking a Receptionist to be the first point of contact in our office, delivering exceptional service to our visitors and callers.

Key Responsibilities:

• Operate the switchboard and manage reception area activities.
• Greet visitors and ensure they are welcomed and assisted promptly.
• Handle internal and external inquiries, maintaining logs of visitors and callers.
• Coordinate deliveries and manage mail distribution accurately.
• Book meeting rooms and maintain a tidy reception area.
• Support the office manager in event planning and organization.

Who You Are:
The ideal candidate is courteous, professional, and able to multitask efficiently. You will be the welcoming face of PwC, ensuring a high standard of service and support for our team and clients.

Join our esteemed team at Rosewood Jeddah as a Receptionist! In this role, you will be the first point of contact for our guests, ensuring a welcoming and efficient experience.

Key Responsibilities:

• Maintain complete knowledge of and comply with all departmental policies and service procedures.
• Ensure that service standards are upheld at all times.
• Anticipate guests’ needs and respond promptly to their requests.
• Maintain positive guest relations, regardless of the circumstances.
• Ensure proper maintenance and use of equipment.

About Rosewood Jeddah: Nestled in the scenic area of Jeddah’s Corniche, our hotel epitomizes luxury and modern design, combined with the rich heritage of the city. Our commitment to providing exceptional service makes Rosewood Jeddah a favorite destination for travelers.

Join Rixos, a pioneer in the luxury hotel sector! We invite you to be a part of our dedicated team at Rixos Murjana, located in King Abdullah Economic City, Saudi Arabia. As a Front Office Receptionist, you will be the first point of contact for our guests, providing them with exemplary service that reflects our luxurious and exclusive brand.

Key Responsibilities:

• Register and process check-ins for all arrivals.
• Handle guest check-outs promptly and professionally.
• Update guest information and manage cashiering duties accurately.
• Assist with walk-in and call-in reservations as needed.
• Provide friendly and courteous service to guests, addressing requests and inquiries.
• Resolve guest complaints and liaise with relevant departments for prompt solutions.
• Maintain the cleanliness and organization of the front office area.
• Prepare for daily arrivals, including special requests and room allocations.
• Communicate effectively with incoming shifts to ensure smooth operations.
• Report any unusual occurrences to the manager.

Qualifications:

• A degree in Hotel Management.
• Minimum of 1 year experience in a similar role at a star hotel.

Additional Information: At Rixos, we believe in diversity and inclusion. We welcome applications from everyone, ensuring that all candidates are evaluated based on their skills and qualities. For those with specific needs, please let us know during your application process.

Start your journey with Rixos and elevate your career in the hospitality industry!

Are you ready to elevate the guest experience? Join our team at Radisson Hotel Group, where we are committed to creating memorable experiences for our guests. We are looking for a Receptionist who embodies our service ethos of 'Yes I Can!'.

Roles & Responsibilities:

• Ensure exceptional guest service from check-in to check-out.
• Focus on delivering a positive guest experience at all times.
• Work proactively to ensure guest satisfaction and smooth operation of the front office department.

Your Profile: You should have a passion for hospitality, along with a strong dedication to service. This role is perfect for individuals who thrive in a dynamic environment and enjoy creating positive experiences for guests.

Join International Schools Group (ISG) as a Receptionist/Secretary!
We are seeking a friendly and organized individual to become an integral part of our administration team. You will be the first point of contact for our visitors and play a vital role in ensuring a positive and welcoming environment.

Key Responsibilities:

• Manage front desk operations and greet visitors professionally.
• Handle incoming calls and inquiries effectively.
• Assist with administrative tasks and office management.
• Support customer service efforts through effective communication.

Qualifications:

• High school diploma or equivalent; a bachelor’s degree in a related field is preferred.
• Prior experience in a similar role is advantageous.
• Proficiency in MS Office and Google Suite is required.
• Excellent communication skills in English, both written and verbal.

Personal Attributes:

• Well-organized and self-motivated.
• Friendly, polite, and able to work well under pressure.

If you are looking to start your career in a dynamic educational environment and have the necessary qualifications, we encourage you to apply and embark on a fulfilling journey with us.

Join Our Team as a Spa Receptionist at Marriott International

We are seeking a dedicated and professional Spa Receptionist to be part of our team at The St. Regis Riyadh. In this role, you will be responsible for a variety of administrative tasks that support our spa operations and enhance the guest experience.

Key Responsibilities:

• Enter and retrieve information in computer databases to update records and answer guest inquiries.
• Prepare letters, memos, and other documents using word processing and database software.
• Handle incoming and outgoing mail, ensuring proper distribution and date stamping.
• Create and maintain filing systems for office documents.
• Welcome guests with professionalism and address their needs effectively.
• Maintain confidentiality of proprietary information and adhere to company policies.

Qualifications:

• Excellent communication skills and a passion for delivering exceptional customer service.
• Ability to operate standard office equipment and software.
• Strong organizational skills and attention to detail.

Become a part of a dynamic team that values diverse backgrounds and experiences, and help us create memorable spa experiences for our guests at Marriott International.

Join Raffles Hotels & Resorts as a Receptionist / Front Desk Agent!
Located in the heart of Jeddah, Raffles offers a harmonious combination of expert service and world-class luxury. We are looking for a friendly and professional Receptionist to become the first point of contact for our esteemed guests.

Key Responsibilities:

• Greet and direct visitors, ensuring a warm welcome.
• Answer and manage incoming communications, including phone calls and emails.
• Schedule appointments and maintain calendars for executives.
• Perform administrative tasks such as data entry and document preparation.
• Coordinate with departments to ensure smooth operations.
• Manage incoming and outgoing mail.
• Maintain a clean and organized reception area.
• Support administrative staff as needed.
• Ensure security protocols are followed for visitor access.

Qualifications:

• Saudi nationality required.
• Excellent verbal and written communication skills in Arabic and English.
• Proficiency in Microsoft Office Suite.
• Strong multitasking and time management skills.
• Customer service orientation with a friendly demeanor.
• High school diploma required; Bachelor's degree preferred.
• A minimum of previous experience as a receptionist preferred.
• Experience in hospitality or customer service industry preferred.
• Exceptional organizational skills and ability to prioritize tasks effectively.

About Raffles:
Founded in 1887, Raffles is known for timeless elegance and gracious service. Each Raffles location is a mark of heritage and culture that brings guests and locals together through unique experiences.

Join Our Team as a Receptionist & Office Executive!
Bayut, the leading property portal in the Kingdom, is seeking a dynamic Receptionist & Office Executive. As part of the Dubizzle Group, you will play a vital role in delivering top-notch administrative support.

Key Responsibilities:

• Reception Management:
  • Maintain a clean and tidy reception area.
  • Answer and transfer calls/messages professionally.
  • Meet and greet visitors with politeness.
  • Manage office post and courier deliveries.
  • Coordinate maintenance issues with the relevant department.
• Administration:
  • Oversee office supplies replenishment.
  • Manage the internal event calendar.
  • Handle meeting room bookings.
  • Assist with various administrative duties as needed.
• Other Duties:
  • Manage internal HR communications across platforms.
  • Support HR projects and special requests.

Qualifications:

• Minimum of secondary education.
• At least one year of experience in a similar role.

Skills:

• Proficiency in MS Office.
• Strong communication and organizational skills.
• Ability to prioritize tasks effectively.
• Customer-oriented with a friendly demeanor.

Benefits:

• High-performing work environment.
• Comprehensive health insurance.
• Recognition and rewards for performance.
• Opportunities for learning and development.

Join us at Bayut, where diversity is celebrated and an inclusive environment is fostered!

Join Our Team as a Receptionist & Office Executive!
Bayut, the leading property portal in the Kingdom, is seeking a dynamic Receptionist & Office Executive. As part of the Dubizzle Group, you will play a vital role in delivering top-notch administrative support.

Key Responsibilities:

• Reception Management:
  • Maintain a clean and tidy reception area.
  • Answer and transfer calls/messages professionally.
  • Meet and greet visitors with politeness.
  • Manage office post and courier deliveries.
  • Coordinate maintenance issues with the relevant department.
• Administration:
  • Oversee office supplies replenishment.
  • Manage the internal event calendar.
  • Handle meeting room bookings.
  • Assist with various administrative duties as needed.
• Other Duties:
  • Manage internal HR communications across platforms.
  • Support HR projects and special requests.

Qualifications:

• Minimum of secondary education.
• At least one year of experience in a similar role.

Skills:

• Proficiency in MS Office.
• Strong communication and organizational skills.
• Ability to prioritize tasks effectively.
• Customer-oriented with a friendly demeanor.

Benefits:

• High-performing work environment.
• Comprehensive health insurance.
• Recognition and rewards for performance.
• Opportunities for learning and development.

Join us at Bayut, where diversity is celebrated and an inclusive environment is fostered!

Join Our Team as a Receptionist & Office Executive!
Bayut, the leading property portal in the Kingdom, is seeking a dynamic Receptionist & Office Executive. As part of the Dubizzle Group, you will play a vital role in delivering top-notch administrative support.

Key Responsibilities:

• Reception Management:
  • Maintain a clean and tidy reception area.
  • Answer and transfer calls/messages professionally.
  • Meet and greet visitors with politeness.
  • Manage office post and courier deliveries.
  • Coordinate maintenance issues with the relevant department.
• Administration:
  • Oversee office supplies replenishment.
  • Manage the internal event calendar.
  • Handle meeting room bookings.
  • Assist with various administrative duties as needed.
• Other Duties:
  • Manage internal HR communications across platforms.
  • Support HR projects and special requests.

Qualifications:

• Minimum of secondary education.
• At least one year of experience in a similar role.

Skills:

• Proficiency in MS Office.
• Strong communication and organizational skills.
• Ability to prioritize tasks effectively.
• Customer-oriented with a friendly demeanor.

Benefits:

• High-performing work environment.
• Comprehensive health insurance.
• Recognition and rewards for performance.
• Opportunities for learning and development.

Join us at Bayut, where diversity is celebrated and an inclusive environment is fostered!