Hospitality Manager Jobs in Al khobar

• Manage and supervise daily restaurant operations for efficient workflow.
• Monitor food quality and customer service standards, ensuring compliance with brand guidelines.
• Lead, train, and assess employee performance.
• Prepare staff schedules based on operational requirements.
• Monitor sales performance and work towards financial goals.
• Oversee inventory management and supply orders, minimizing waste.
• Handle customer complaints professionally to enhance the guest experience.
• Ensure compliance with health, safety, and hygiene standards.
• Prepare daily and weekly operational and sales reports.
• Lead the team during peak hours ensuring fast and accurate service.
• Adhere to local regulations and operational procedures.

• Minimum 3 years of experience managing burger or fast-food restaurants.
• Strong leadership and team management skills.
• Good understanding of restaurant operations, sales systems, and inventory management.
• Ability to work under pressure and solve problems effectively.
• Excellent communication and customer service skills.
• Proficient in using POS systems and operational reporting tools.
• Knowledge of food safety standards and municipality regulations (Balady requirements).
• Previous experience in achieving KPIs and driving sales growth is preferred.

• Plan, organize, and direct the Concierge operations.
• Ensure efficient administration of the department.
• Develop and maintain guest relationships for maximum satisfaction.
• Problem solving and managing guest inquiries effectively.

• Manage and lead the Housekeeping Department to align with the hotel's business objectives.
• Supervise cleaning operations ensuring compliance with established policies and procedures.
• Inspect all areas to uphold Kempinski Standards in cleanliness and maintenance.
• Develop and implement housekeeping policies and practices.
• Oversee the training and performance management of housekeeping staff.
• Manage inventory and ordering of linens and guest supplies.
• Coordinate housekeeping duties with other departments for seamless operations.
• Participate in renovation projects planning and execution.
• Prepare and manage the annual budget for the housekeeping department.
• Evaluate new equipment and cleaning products, maintaining industry knowledge.
• Handle administrative responsibilities such as writing reports and attending meetings.

• Direct the work assignments of supervisory and non-supervisory staff to ensure prompt and courteous service.
• Conduct checks of the Public Areas and Floors to maintain cleanliness and good repair of furnishings and equipment.
• Ensure special attention to VIP guests and rooms to meet hotel standards.
• Coordinate with other departments to maintain hotel appearance and room status.
• Assist in recruitment, performance management, and training of housekeeping staff.
• Conduct monthly training sessions to address identified training needs.
• Schedule routine inspections of all housekeeping areas, including occupied and non-occupied rooms.
• Control usage of amenities and cleaning supplies to comply with budget.
• Monitor housekeeping procedures including Lost and Found, Key Control, and Health and Safety protocols.

We are looking for a Quality and Operations Manager – Specialty Coffee (Flexible Hours / Part-time)

To supervise product quality and establish clear operational standards within the café, while developing the team to work independently and efficiently with ongoing follow-up.

We are looking for someone with real practical experience in specialty cafés and a deep understanding of quality control, calibration, training baristas, and enhancing operational standards.

Responsibilities:
• Establishing and developing quality and operational standards (SOPs)
• Monitoring and adjusting calibration, beverage recipes, and extraction quality
• Training the team and raising the technical and professional level
• Building a work system that enables the team to manage daily operations independently
• Regularly monitoring performance and providing feedback and improvement plans
• Continuously monitoring customer experience and product quality
• Reviewing procedures and increasing operational efficiency while reducing errors and waste
• Providing reports and recommendations for quality improvement

Requirements:
• Actual experience in specialty coffee and operations
• Knowledge of Ratio – Extraction – Calibration – Workflow
• Leadership and developmental personality
• Ability to build a team and adopt a clear work system

Nature of Work:
Flexible hours / In-person with continuous follow-up, with a priority on results and operational quality..