Customer Services Full-time Jobs in Dammam

Required Project Management Director with experience of at least 5 years in managing major projects, holding a PMP certificate or its equivalent, with a high ability for leadership and effective communication. The candidate will be responsible for leading the team and ensuring the projects are executed on time and within the approved budget, while maintaining the highest quality standards.

Main tasks:

• Developing detailed project plans, work schedules, and budgets

• Managing and coordinating human and material project resources

• Identifying and assessing potential risks and developing mitigation plans

• Continuous communication with stakeholders and preparing progress reports

• Ensuring compliance with quality standards and occupational safety

• Managing relationships with suppliers and contractors

• Solving problems and managing changes in project scope

• Implementing accounting and administrative duties related to preparing the payroll statement, collecting data related to employee attendance, and calculating salaries.
• Preparing and organizing disbursement documents and following up on revenue collection.
• Auditing bank accounts and preparing necessary reconciliations.
• Supervising current and capital expenditure movements and preparing closing accounts.
• Developing accounting methods and keeping up with advancements in this field.

• Bachelor's degree in Accounting or Financial Management.
• At least two years of experience in the field of accounting.

• Accounting operations / financial auditing.
• Conducting inspections and supervision.
• Preparing reports and monitoring.

• Develop and Execute a strategic HR Digital Transformation roadmap aligned with business objectives.
• Implement HR Technology Solutions: Oversee the deployment of HRIS, LMS, performance management, and employee engagement platforms.
• Process Innovation: Analyze current HR processes and design technology-driven improvements to maximize efficiency.
• Data Governance: Ensure the integrity, security, and compliance of all HR data across platforms.
• Change Management: Lead organizational adoption of new technologies through structured training, communication, and stakeholder engagement.
• Cross-Functional Collaboration: Partner with IT, Shared Services, Finance, and external vendors to drive digital initiatives.
• Team Leadership: Manage HRIS specialists, develop KPIs, and foster a high-performance digital HR team.
• Continuous Improvement: Stay abreast of HR technology trends and embed a culture of continuous innovation.

• Minimum 10 years of HR experience with a strong focus on HR technology and digital transformation.
• Proven experience in managing HR digital projects end-to-end, including planning, execution, stakeholder engagement, and risk management.
• Strong analytical, strategic thinking, and complex program management skills.
• In-depth understanding of ERP Systems (Oracle), Cybersecurity (CISM), Agile Development, Cloud Solutions (SaaS/Serverless), Big Data, Machine Learning, and AI.
• Demonstrated ability to work across multiple departments and with external partners.
• Metrics-driven approach with a focus on delivering measurable outcomes.

• Bachelor’s degree in computer science, Information Technology, or a related field (required).
• Master’s degree in business administration with HR specialization (preferred).
• Bilingual proficiency in English and Arabic (mandatory).

• Corporate Event Planning & Execution:
  • Plan, organize, and manage corporate events, including trade shows, industry conferences, and employee engagements.
  • Coordinate logistics such as venue selection, vendor management, travel arrangements, and event setup.
  • Oversee branding, messaging, booth design, and enhance on-ground experience at events.
  • Collaborate with internal teams to ensure alignment with corporate goals.
• VIP & External Visits Coordination:
  • Manage VIP visits ensuring protocol adherence.
  • Handle all visit requests from external entities and coordinate with stakeholders.
  • Prepare visit agendas and communication materials.

• Bachelor’s degree in Public Relations, Communications, Media, or related field.
• 7 years of professional experience, with at least 5 years in public relations or communications roles.
• Preferred experience in the aviation industry.
• Excellent communication skills in Arabic and English.
• Proven ability to manage multiple projects and meet deadlines.
• Creative thinker with strategic mindset and attention to detail.

• Develop and Execute a strategic HR Digital Transformation roadmap aligned with business objectives.
• Implement HR Technology Solutions: Oversee the deployment of HRIS, LMS, performance management, and employee engagement platforms.
• Process Innovation: Analyze current HR processes and design technology-driven improvements to maximize efficiency.
• Data Governance: Ensure the integrity, security, and compliance of all HR data across platforms.
• Change Management: Lead organizational adoption of new technologies through structured training, communication, and stakeholder engagement.
• Cross-Functional Collaboration: Partner with IT, Shared Services, Finance, and external vendors to drive digital initiatives.
• Team Leadership: Manage HRIS specialists, develop KPIs, and foster a high-performance digital HR team.
• Continuous Improvement: Stay abreast of HR technology trends and embed a culture of continuous innovation.

• Minimum 10 years of HR experience with a strong focus on HR technology and digital transformation.
• Proven experience in managing HR digital projects end-to-end, including planning, execution, stakeholder engagement, and risk management.
• Strong analytical, strategic thinking, and complex program management skills.
• In-depth understanding of ERP Systems (Oracle), Cybersecurity (CISM), Agile Development, Cloud Solutions (SaaS/Serverless), Big Data, Machine Learning, and AI.
• Demonstrated ability to work across multiple departments and with external partners.
• Metrics-driven approach with a focus on delivering measurable outcomes.

• Bachelor’s degree in computer science, Information Technology, or a related field (required).
• Master’s degree in business administration with HR specialization (preferred).
• Bilingual proficiency in English and Arabic (mandatory).

• Manage the staffing process, including conducting interviews.
• Conduct performance reviews and plot advancement tracks.
• Develop and implement HR strategies aligned with business goals.
• Bridge management and employee relations by addressing grievances.
• Lead recruitment for various roles within the organization.
• Maintain a positive working environment.
• Manage a performance appraisal system that fosters high performance.
• Oversee HR metrics and decision support for management.
• Ensure legal compliance in HR operations.

• Proven experience in HR management or executive roles.
• Strong understanding of HR metrics and systems.
• Excellent interpersonal, negotiation, and presentation skills.
• Knowledge of labor laws and HR best practices.

• BA in a related field.
• Experience in digital marketing is highly preferred.
• Creativity and a strategic mindset to drive campaigns.
• Strong communication skills and a collaborative spirit.
• Fluency in English (both written and spoken)

• Transport goods safely and efficiently.
• Maintain and clean the vehicle regularly.
• Handle loading and unloading of goods.
• Use mapping applications and coordinates accurately.
• Follow all traffic laws and regulations.

• Experience in driving commercial vehicles.
• Customer service skills.
• Proficiency in using maps and tracking systems.
• Long-distance driving capability.

• Meticulously typing, proofreading, and dispatching outgoing correspondence to maintain the highest standards.
• Prioritizing and reviewing incoming mail for the General Manager.
• Coordinating internal departments for smooth operations and preparing letters with professionalism.
• Maintaining an organized filing system and accurately recording minutes during meetings.
• Managing all calls and appointments for the General Manager.
• Ensuring timely administration of Duty Manager Reports and organizing travel arrangements.
• Complying with health, safety, and environmental policies to safeguard guests and colleagues.

• Day-to-day sales activities
• Maintaining client relationships
• Negotiating contracts
• Coordinating with suppliers and vendors

• Sales and negotiation skills
• Excellent communication and interpersonal skills
• Experience in the maritime industry or ship chandling
• Knowledge of shipping logistics and procedures
• Ability to work collaboratively in a team setting
• Strong organizational and time management skills
• Bachelor's degree in Business Administration or related field