Main tasks and responsibilities
1. Customer service support:
• Welcoming customers warmly and friendly.
• Assisting customers in choosing gelato flavors, toppings, and suitable combinations from the menu.
• Handling customer inquiries, complaints, and special requests professionally and promptly.
2. Cleanliness and sanitization:
• Ensuring the store is clean and sanitized at all times, including tables, surfaces, floors, and equipment.
• Following health and safety regulations to maintain a clean environment.
• Cleaning and sanitizing tools, dispensers, and machines after each use.
• Managing the waste disposal process and ensuring that trash bins are emptied regularly.
3. Assisting in gelato preparation:
• Supporting the gelato preparation process by assisting in the gelato rooms, mixing, and serving as needed.
• Ensuring that all portions are accurately divided and presented attractively.
4. Handling cash:
• Ensuring accurate handling of cash and conducting cash transactions during working hours.