Join Hilton as a Receptionist!As a Receptionist at Hilton, you will provide exceptional reception services to our guests, ensuring a memorable experience from check-in to check-out. Your positive attitude and commitment to excellent customer service will shine in this role.
Key Responsibilities:- Provide efficient reception services to guests, ensuring smooth check-in/out processes.
- Handle guest queries promptly and professionally.
- Keep Front Office Manager and Reception Supervisors informed of guest feedback.
- Participate in training and support team development initiatives.
- Utilize knowledge of hotel services and room categories to maximize guest satisfaction.
- Adhere to hotel security and health regulations.
- Assist with front office equipment and property management systems.
What We Are Looking For:- Previous experience in a customer-focused role.
- High school diploma or equivalent.
- Strong communication skills and a positive demeanor.
- Team player with the ability to work independently.
- Competency in IT.
Preferred Qualifications:- Experience in cash handling is advantageous.
Hilton is dedicated to ensuring exceptional guest experiences and promoting a rewarding work environment. Join our team today!