• Ensuring cleanliness and organization of office buildings, including the reception area, meeting rooms, and storage.
• Monitoring and maintaining office supplies inventory, including ordering and restocking as needed.
• Assisting in preparing and organizing meeting rooms for conferences, meetings, and events.
• Managing incoming and outgoing mail, packages, and delivery operations.
• Performing general clerical tasks, such as copying, scanning, and filing documents.
• Assisting in managing office equipment and coordinating maintenance and repair work.
• Providing welcoming support to employees and visitors, including serving coffee and refreshments and ensuring their comfort.
• Assisting with travel arrangements, including booking flights and accommodations.
• Directing visitors to the appropriate person and office.
• Answering incoming phone calls, screening them, and forwarding them.
• Maintaining office security by following safety procedures and controlling access through the reception desk (monitoring the log-in record, issuing visitor badges).
• Keeping updated records of office expenses and costs.
• Processing cash and credit/debit card transactions accurately and efficiently.
• Handling customer inquiries and complaints and processing refunds professionally and courteously.
• Maintaining a balanced cash drawer and preparing daily cash reports.
• Ensuring all financial transactions are accurately recorded in the system.
• Collaborating with other departments to resolve any financial discrepancies.
• Following all company policies and procedures related to cash handling and customer service.
• Processing sales using cash registers, scanners, or any other equipment.
• Accepting and verifying various forms of payment.
• Scanning merchandise and ensuring accurate pricing.
• Issuing receipts, refunds, change, or tickets.
• Resolving customer complaints, directing them, and providing them with relevant information.
• Tracking transactions in general ledgers and reporting any discrepancies.
• Processing returns and exchanges of merchandise.
• Assisting in storing and rotating merchandise.