Administrative Assistant Jobs in Makkah

About the Role

The Department of Justice QLD is seeking a Court Services Officer to join their team in the Makkah Region. This role contributes to the modernization and improvement of the court system, focusing on safety, innovation, efficiency, and access to justice. As part of a team dedicated to shaping a more responsive court experience, this position offers an opportunity to impact the transformation of Queensland courts.

Role Purpose

The Court Services Officer is responsible for ensuring the effective execution of administrative processes, managing cases, and providing essential support to judicial officers within the courtroom. This role is integral to delivering comprehensive services to members of the public, judicial officers, and various internal and external stakeholders.

Key Responsibilities

• Ensuring the effective execution of administrative processes within the court system.
• Managing cases efficiently and accurately.
• Providing essential support to judicial officers in the courtroom.
• Contributing to the delivery of comprehensive services to the public, judicial officers, and stakeholders.

Qualifications and Experience

No specific qualifications or experience requirements were provided in the original advertisement.

Skills

No specific skills were detailed in the original advertisement.

Work Details

This is a full-time position located in Makkah. Applications will remain current for 12 months.

About the Role

Shangri-La Jeddah, a new hotel located on the Jeddah Waterfront, is seeking a Service Associate - Reservation Agent. This role is integral to providing a high level of customer service, optimizing booking opportunities, and managing telephone sales and reservations for all Food and Beverage outlets. The position requires embodying the Shangri-La philosophy through service delivery, a positive attitude, and strong team spirit.

Role Context and Responsibilities

As a Reservation Agent, you will be a primary point of contact for guests, significantly influencing their experience. A key aspect of this role involves mastering the hotel's room product, including its layout, features, benefits, and amenities, to effectively match room types with guest requirements. Understanding the hotel's rate structure and public offers, and communicating their perceived value, is essential. You will also be knowledgeable about the hotel's facilities and services, actively promoting them to potential bookers and staying updated on any changes or new developments.

• Master the room product in terms of layout, physical attributes, benefits, and amenities, effectively differentiating room types to match specific guest needs.
• Be fully conversant with the hotel's rate structure, particularly public rate offers, and highlight the 'unique perceived value(s)' of an offer during the selling process.
• Be well-versed with the facilities and services offered by the hotel and take every opportunity to promote these to bookers.
• Keep well-informed of changes or new developments in the hotel product.
• Reflect the Shangri-La philosophy by providing a high quality of service to customers, adopting a positive attitude, and maintaining the team spirit at the highest level.
• Handle incoming reservation requests and correspondence, confirming or regretting bookings based on the Availability, Rates & Inventory (ARI) strategy in place, ensuring prompt turn-around responses.
• Work collaboratively with other departments to ensure all customer needs are met.
• Undertake other duties and responsibilities as required by Management.

Qualifications and Requirements

• At least 1 year of working experience in a hotel environment.
• Ability to work long hours and in different shifts, demonstrating flexibility in covering shifts.
• Fluency in both English and Arabic, both written and spoken.
• Proficiency in Microsoft programs, including Excel and Word.
• A keen attention to detail.
• A passion for delivering great customer service.
• A professional telephone manner and excellent communication skills.
• Strong administration and organizational skills.
• Intermediate computer proficiency.
• A collegiate-level degree.
• Previous experience in a Reservations environment is considered a plus.
• A strong team player mentality.

Required Skills

• Customer Service
• Communication Skills (Arabic and English)
• Telephone Manner
• Computer Proficiency (Microsoft Excel, Microsoft Word)
• Attention to Detail
• Administration and Organizational Skills
• Team Player

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. Shangri-La Group offers a workplace that supports professional growth with structured learning and development pathways. The company fosters inclusion, respect, and diversity, creating a secure environment. This is an equal opportunity employer.

Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Cluster Reservations Agent, you’re not just handling booking inquiries – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities
Here's what you'll do during a typical day:

• Provide exceptional customer service: Respond promptly and professionally to inquiries from guests and team members
• Secure individual bookings: Convert guest inquiries into confirmed reservations
• Maintain attention to detail: Record and process all reservations with accuracy
• Use proactive selling techniques: Maximize room sales by promoting hotel services and upgrades
• Support sales efforts: Respond to sales inquiries and help identify potential leads for future business opportunities

Qualifications
What It Takes to Make the Stay
At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member:

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• Focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

About the Role

Fakeeh Care Group is seeking a dedicated and organized OBD Booking Senior Officer to join our team in Makkah, Saudi Arabia. This full-time position is crucial for ensuring the smooth operation of our outpatient clinics by managing doctor schedules, patient appointments, and related administrative tasks. The ideal candidate will be adept at handling a high volume of inquiries and possess excellent communication and customer service skills.

Key Responsibilities

• Accurately enter Outpatient Department (OPD) doctors' schedules into the system.
• Review the daily Outpatient Clinic schedule to ensure its accuracy and the availability of medical staff.
• Apply cancellations, sick leave, or any other changes to the outpatient clinic schedule sheet as provided by the Outpatient Director or via internal mail.
• Check physicians' leave requests to ensure that clinics are appropriately closed during their absence.
• Inform the Medical Records unit of any duplication identified in medical records.
• Perform all necessary call center functions to cover any shortages in OPD bookings.
• Respond to customer inquiries and complaints accurately and within the established time frame.
• Coordinate with medical staff and other departments to ensure that all scheduling conflicts or issues are resolved promptly.
• Monitor and track patient appointments to ensure efficient clinic flow and minimize patient waiting times.
• Assist patients with appointment rescheduling or cancellations, providing alternative options when necessary.
• Provide support to patients and families by giving clear directions to OPD facilities and assisting with any appointment-related questions.
• Perform other duties as assigned within the scope of the job.

Qualifications and Requirements

• Ability to handle a high volume of calls or inquiries in a timely and efficient manner.
• Experience required: 0-1 year.

Required Skills

• Strong communication skills.
• Excellent customer service skills.

Work Environment and Details

This is a full-time position located in Makkah, Saudi Arabia. The role is integral to the operational efficiency of Fakeeh Care Group's outpatient services.

About the Role

Sheraton Hotels & Resorts is seeking a Guest Experience Expert to join our team in Jeddah and Makkah, Saudi Arabia. This full-time, non-management position offers an opportunity to contribute to creating memorable guest experiences. As a Guest Experience Expert, you will be empowered to take initiative and provide a range of services to enhance the guest journey from arrival to departure. Your role will involve ensuring every guest interaction, from operational tasks to addressing requests and sharing local insights, contributes positively to their overall experience.

Sheraton Hotels & Resorts, a brand within Marriott International, has been a place for people to gather and connect since 1937. We aim to invite, welcome, and connect guests through engaging experiences and thoughtful service. If you are a team player committed to delivering meaningful guest experiences and contributing to our mission, we encourage you to explore this career opportunity.

Key Responsibilities

While specific duties are not detailed, responsibilities for this role typically include:

• Delivering a range of services to guide guests throughout their stay, ensuring a positive experience.
• Taking initiative to address guest requests and operational needs proactively.
• Completing necessary reports and administrative tasks related to guest services.
• Sharing information about the local area to enhance the guest experience.
• Ensuring all guest interactions and transactions are handled professionally.
• Contributing to a safe work environment by adhering to company policies and procedures.
• Maintaining confidentiality of guest and company information.
• Protecting company assets and upholding quality standards.
• Ensuring uniform, personal appearance, and communications are professional at all times.

Qualifications and Requirements

• High school diploma or *** equivalent is preferred.
• No prior related work experience is required.
• No supervisory experience is required.
• No specific licenses or certifications are required for this role.
• Must be able to stand, sit, or walk for extended periods.
• Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Willingness to perform other reasonable job duties as requested.

Required Skills

• Guest Services
• Customer Service
• Communication
• Problem-Solving

Work Environment and Location

This is a full-time, non-management position located at North Corniche, Jeddah, Saudi Arabia, 21424. The role is based in the Jiddah and Makkah regions of Saudi Arabia, with specific cities of operation being Jeddah and Makkah. This position is not located remotely.

Marriott International is committed to being an equal opportunity employer, valuing the diverse backgrounds of its associates and fostering an environment where unique perspectives are celebrated. We are dedicated to non-discrimination on any protected basis, including disability and veteran status, in accordance with applicable law.

Join Travel Gate Group as an HR Specialist!
We are seeking a dedicated HR Specialist to manage and organize all aspects of HR operations, including payroll and personnel matters, to ensure effective and accurate implementation of HR policies, achieving the highest levels of employee satisfaction.

Main Responsibilities:

• Ensure compliance with internal policies, procedures, and Saudi regulations.
• Collect and organize hiring documentation for new employees.
• Prepare job offers and contract drafts for selected candidates.
• Participate in the new employee orientation program, providing essential information about contracts and regulations.
• Maintain and update employee files, ensuring all employment documents are organized.
• Update information on government platforms (like Mudad, Muqeem, social insurance).
• Monitor the renewal dates for work permits and collect necessary documents timely.
• Manage employee relations and respond to basic inquiries about medical and financial benefits.
• Initial communication with medical insurance providers and assist employees with their queries.
• Ensure the accuracy of data added to the HR systems.
• Review and assist in preparing monthly payroll and benefits data.
• Document disciplinary procedures and maintain official records.
• Participate in updating internal regulations to comply with labor laws.

Qualifications:
Bachelor's degree in Business Administration or related field.

Experience and Skills:

• 2 to 5 years of experience in managing HR operations and personnel matters.
• Preferred experience in tourism and travel companies.
• Excellent knowledge of Saudi labor laws.
• Proficiency in MS Office.
• Strong organizational and time management skills.
• Experience in recruitment, selection, training, compensation, and benefits.
• Ability to build and maintain relationships with employees.
• Advanced English language skills.