Crowd Management Manager Jobs in Makkah

More than 21 Crowd Management Manager Jobs in Makkah. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


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General Security Manager

General Security Manager

📣 Job AdNew

Marriott International

Full-time
Join Marriott International as a Mgr-Security & Safety!
As a Mgr-Security & Safety, you will play a crucial role in managing the daily functions of the security department, ensuring the protection of property assets, employees, and guests. You will be responsible for maintaining logs and documents required by law and standard operating procedures, as well as training staff in established emergency procedures.

Responsibilities:
  • Administer fire prevention programs and emergency preparedness.
  • Conduct hazard and risk assessments at the property.
  • Develop detailed 'shut down' procedures to secure all areas appropriately.
  • Monitor unusual activities around the property to ensure guest and employee well-being.
  • Handle complaints and resolve disputes effectively.
  • Provide personal assistance and medical attention as needed.

Candidate Profile:
A high school diploma or GED with 4 years of experience in security/loss prevention or a 2-year degree in Criminal Justice with 2 years of related experience is required. Strong leadership, interpersonal skills, and a commitment to exceptional customer service are essential.

About Marriott International:
At Marriott International, we foster an inclusive culture and provide a diverse workforce that values unique backgrounds. Our commitment to non-discrimination ensures that every individual has an opportunity to thrive within our community. Join us and experience the art of hospitality in a luxurious environment.

breifcase2-5 years

locationMakkah

2 days ago
Operations Manager - (Flexo Narrow-Web Printing)

Operations Manager - (Flexo Narrow-Web Printing)

📣 Job AdNew

Anix Global

Full-time

About the Role

Anix Global is seeking an experienced Operations Manager to lead its flexo narrow-web printing operations in Jeddah, Saudi Arabia. This role requires a hands-on professional with a strong background in strategic decision-making, production leadership, and customer-facing commercial support. The Operations Manager will be responsible for driving operational excellence, ensuring high-quality output, and fostering client relationships within the printing and packaging industry. This position demands a leader capable of managing all facets of plant operations, from production performance and process improvement to customer technical support and techno-commercial discussions, contributing to the company's growth in the Saudi Arabian market.

Key Responsibilities

  • Lead and oversee all daily operations and production activities specifically related to flexo narrow-web printing.
  • Ensure the consistent achievement of production targets, stringent quality standards, timely delivery schedules, and overall cost efficiency.
  • Drive continuous improvement initiatives across manufacturing processes, focusing on enhancing machine utilization, minimizing waste, and boosting productivity.
  • Monitor and optimize overall plant performance, including effective manpower planning, proactive maintenance coordination, and efficient workflow management.
  • Support senior management in strategic and operational decision-making by providing insights derived from production, commercial, and customer requirements.
  • Provide comprehensive techno-commercial support to customers, understanding their printing needs, recommending optimal solutions, and addressing technical concerns.
  • Collaborate closely with sales and customer-facing teams to assist in commercial negotiations, detailed product discussions, and solution-based selling.
  • Manage customer interactions concerning product performance, print quality issues, troubleshooting, and process optimization to ensure client satisfaction.
  • Coordinate effectively with various internal departments, including production, quality assurance, sales, supply chain, and maintenance, to ensure seamless business operations.
  • Maintain strict compliance with all safety, quality, and regulatory standards applicable within Saudi Arabia.
  • Prepare and present detailed operational reports, performance reviews, and actionable improvement plans to senior management.
  • Build and mentor operational teams, fostering a high-performance and customer-focused culture within the department.

Qualifications and Requirements

  • Bachelor's degree in Printing Technology, Engineering, Operations Management, or a closely related field.
  • A minimum of 10-12 years of progressive experience within the printing and packaging industry, with specialized expertise in flexo narrow-web printing.
  • Proven track record in an operations, production, or plant management role, demonstrating leadership and accountability.
  • A robust understanding of printing processes, including substrates, inks, adhesives, critical quality parameters, and effective production troubleshooting techniques.
  • Demonstrated experience in making significant decision-making responsibilities at either an operational or business level.
  • The ability to effectively manage day-to-day production operations and engage in customer techno-commercial interactions.
  • Strong commercial awareness, with the capability to actively support customer discussions, coordinate pricing-related matters, and engage in solution-based approaches.

Required Skills

  • Expertise in Operations Management and Flexo Narrow-Web Printing.
  • Proficiency in Production Planning and Control, Techno-Commercial Support, and Customer Relationship Management.
  • Strong capabilities in Strategic Decision-Making, Process Improvement, and Team Leadership.
  • Solid understanding of Quality and Compliance Management principles.
  • Knowledge of Printing Technology, Engineering, and Operations Management principles.
  • Skills in Production Leadership and Customer-Facing Commercial Support.
  • Experience in Plant Operations Management, Production Performance Management, and Process Improvement.
  • Ability to provide Customer Technical Support and lead Techno-Commercial Discussions.
  • Deep knowledge of Printing Processes, Substrates, Inks, Adhesives, Quality Parameters, and Production Troubleshooting.
  • Aptitude for Decision-Making, Commercial Awareness, and Pricing Coordination.
  • Skills in Solution-Based Engagement, optimizing Manufacturing Processes, Machine Utilisation, Waste Reduction, and Productivity Improvement.
  • Proficiency in Manpower Planning, Maintenance Coordination, and Workflow Efficiency.
  • Competence in Strategic and Operational Decision-Making, understanding Commercial and Customer Requirements.
  • Ability to understand Customer Needs, recommend Solutions, and resolve Technical Concerns.
  • Skills in Sales Coordination, Product Discussions, and Solution Selling.
  • Experience in handling Product Performance, Print Quality Troubleshooting, and Process Optimization.
  • Proficiency in Internal Team Coordination, Quality Assurance, Supply Chain Coordination, Safety Compliance, and Regulatory Standards Compliance.
  • Ability to prepare Operational Reports, conduct Performance Reviews, and develop Improvement Plans.
  • Skills in Team Mentoring, building High-Performance Cultures, and fostering Customer-Focused Cultures.
  • Hands-on knowledge of Flexo Narrow-Web Equipment and Production Environments.
  • Confidence in Customer Dealing, providing Technical Clarifications, and contributing to Business Growth.
  • Capability for Ownership Taking, Sound Decision Making, and Cross-functional Coordination.

Work Environment

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires over 10 years of experience in the field.

breifcase+10 years

locationMakkah

about 8 hours ago
Supply Manager

Supply Manager

📣 Job Ad

Integral Hotel Supplies

Full-time
Join Integral Hotel Supplies as a Supply Chain Manager!
We are seeking a skilled and experienced individual to lead our logistics and supply chain operations in Jeddah, Saudi Arabia. As a critical leadership role, you will drive operational excellence and develop long-term strategies. Your objective will be to ensure the efficiency and resilience of our supply chain network.

Key Responsibilities:
  • Develop and implement logistics and supply chain strategies aligned with commercial goals.
  • Manage all logistics operations including warehousing, inventory management, transportation, and distribution.
  • Lead and mentor the logistics team, fostering a high-performance culture.
  • Oversee budgets and identify opportunities for profitability and efficiency.
  • Build and maintain relationships with suppliers and carriers.
  • Analyze performance metrics to identify bottlenecks and implement improvements.
  • Ensure compliance with local and international trade laws and safety standards.
  • Collaborate with senior management to ensure cohesive operational workflows.

Qualifications:
  • Proven success in a senior leadership role in logistics or supply chain management.
  • Bachelor's degree in Supply Chain Management, Business Administration, or Logistics.
  • Comprehensive knowledge of supply chain principles.
  • Strong financial acumen with experience in budgeting and cost control.
  • Exceptional leadership and communication skills.
  • Experience in the Saudi Arabian market is preferred.

breifcase2-5 years

locationMakkah

10 days ago
Company ‎Branch Manager

Company ‎Branch Manager

📣 Job Ad

Panda Retail Company – Savola Group

Full-time
Job Purpose
The Branch Manager assumes full executive accountability for governing and leading regional support branch operations, ensuring business continuity, regulatory compliance, and operational excellence across the assigned region. This role oversees the end-to-end delivery of HR administration, recruitment support, facilities and property management, security, employee transportation and accommodation, and regulatory affairs, while owning regional budgets, service models, and performance outcomes. Strong governance, stakeholder representation, and leadership of regional teams enable sustainable operations and support the company’s strategic objectives.

Key Accountabilities
  • Lead regional support branch operations across HR administration, recruitment, maintenance, security, transportation, accommodation, and property management.
  • Establish and approve store-level recruitment and manpower support plans in coordination with HR and operations leadership.
  • Account for the effectiveness and compliance of all HR administrative services delivered to regional stores.
  • Exercise oversight over regional facilities, maintenance, and property management portfolios for operational resilience and safety compliance.
  • Authorize security, transportation, and accommodation service models.
  • Engage with government authorities and internal stakeholders to ensure compliance and risk mitigation.
  • Control regional operational budgets and third-party service contracts.
  • Define objectives for regional support teams and evaluate performance outcomes.
  • Provide executive-level reporting on regional performance and risks to support strategic decision-making.

Skills Description
Qualification: Bachelor’s degree in Business Administration, Human Resources, Operations Management, Public Administration, or related field.

Key Competencies:
  • Strategic Leadership
  • Operational Excellence
  • Stakeholder Management
  • Regulatory Compliance
  • Problem Solving
  • Team Leadership
  • Communication Skills
  • Vendor Management
  • Service Excellence

breifcase0-1 years

locationMakkah

24 days ago
Restaurant Manager

Restaurant Manager

The origin of the burger

Full-time

At Asal Burger Company, we are looking for a branch manager capable of leading the team and achieving operational and sales targets efficiently.

Tasks and Responsibilities:

  • Manage and operate the branch daily and ensure work efficiency.
  • Achieve sales targets and reduce waste and operational costs.
  • Monitor product quality and service and implement company standards.
  • Manage and direct the team and develop employee performance.
  • Handle customer complaints and solve problems professionally.
  • Monitor inventory and orders and ensure operational needs are met.
  • Prepare operational reports and submit them to management.
  • Adhere to company policies and procedures as well as safety and cleanliness standards.

Requirements:

  • Previous experience as a branch manager or supervisor in the restaurant or fast food sector.
  • Leadership skills and a high ability to manage the team.
  • Ability to handle work pressure and make decisions.
  • Excellent communication and organizational skills.
  • Proficiency in using operational systems, cash register, and reports.
  • Flexibility in working hours and ability to work in shifts.

Benefits:

  • Professional work environment.
  • Opportunities for development and career growth.
  • Incentives and bonuses based on performance.

breifcase2-5 years

locationAsharai , Makkah

22 days ago
Operations Officer

Operations Officer

📣 Job Ad

DARCO

Full-time
Join Our Team as an Operations Officer!
At DARCO, we are seeking a highly organized and detail-oriented Operations Officer Collections to join our Operations team. This critical role is responsible for managing and overseeing daily operations related to sales collections, ensuring that all sales and administrative processes are executed efficiently and accurately. As an Operations Officer, you will coordinate closely with the Sales, Marketing, and Finance teams to ensure smooth operations and achieve business objectives.

Key Responsibilities:
  • Manage and oversee daily operational transactions in accordance with company policies and procedures.
  • Accurately input and update sales transactions within the designated systems (installment sales system).
  • Coordinate closely with the Sales team to track deal progress and address any delays or issues.
  • Review all sales-related documents and real estate unit documentation to ensure completeness and accuracy.
  • Prepare and generate periodic reports related to operations and collections.
  • Execute real estate transaction procedures as directed by management.
  • Ensure compliance with internal policies, procedures, and collection guidelines.
  • Support continuous improvement of operational efficiency and recommend process enhancements.

Requirements:
  • Bachelor’s degree in Accounting or a related field.
  • 3 to 5 years of experience in operations, collections, or a related field.

Skills:
  • Advanced proficiency in computer applications and operational systems.
  • Strong understanding of financial processes and collection procedures.
  • Excellent communication and coordination skills across departments.
  • Strong analytical thinking and problem-solving abilities.
  • Effective time management, organization skills, and ability to work under pressure.
  • Good command of the English language.
  • Basic knowledge of sales and marketing principles.

breifcase2-5 years

locationMakkah

20 days ago
Store Manager - Kilian

Store Manager - Kilian

📣 Job AdNew

Chalhoub Group

Full-time

About the Role

Chalhoub Group, a leading partner for luxury across the Middle East with over 65 years of experience, is seeking a dynamic Store Manager for the Kilian brand. This role is based in Jeddah, Makkah, Saudi Arabia. As a Store Manager, you will be instrumental in driving store business, cultivating a base of loyal VIP customers, and leading your team to uphold the brand's values and operational excellence. This position is pivotal in Chalhoub's transition to a hybrid retailer, leveraging technology and data to enhance customer experiences.

You will be responsible for inspiring your team, achieving sales targets, and ensuring seamless integration of online and offline retail strategies. This is an opportunity to contribute to a world-class team focused on innovation and service excellence in the luxury beauty sector.

Key Responsibilities

  • Lead by example, embodying and communicating the brand's values and philosophy through all interactions with customers and team members.
  • Define, execute, and monitor the store's action plan to achieve sales targets and Key Performance Indicators (KPIs).
  • Manage the customer database to build strong relationships and identify future selling opportunities.
  • Stay informed about the latest trends, products, and competitor activities, sharing feedback with relevant back-office teams.
  • Embrace a hybrid retail approach by leveraging all online and offline points of sale.
  • Provide clear vision and direction to the team regarding business objectives and store strategies.
  • Identify, recruit, develop, and retain strong talent within the team.
  • Foster a positive work environment built on trust, respect, and fairness, acting as the voice of employees by relaying feedback, challenges, and concerns to leadership and HR.
  • Coach team members, promoting a growth mindset by utilizing the Group's learning tools and platforms, and consistently monitoring development plans and professional growth.
  • Ensure performance improvement plans are transparently discussed and documented.
  • Develop an omnichannel mindset within the team, promoting various customer experience touchpoints (physical and digital), clienteling techniques with a focus on VIPs, and leveraging customer data to proactively meet needs.
  • Drive the brand's e-commerce business, including various activities and activations.
  • Recruit new clients and convert them into loyal VIP customers by delivering an excellent experience and engaging in continuous networking.
  • Ensure adherence to all sales and operational policies and procedures within the store.
  • Process and prepare e-commerce orders within set Service Level Agreements (SLAs) for time and quality, ensuring no pending fulfillment actions in the store.
  • Utilize available technology tools (*, Clienteling app, OMS, Business WhatsApp) to enhance customer experience both in-store and remotely, ensuring the team is proficient or trained on these tools.
  • Maintain operating standards, including stock replenishment and display organization according to the brand's Visual Merchandising (VM) guidelines.
  • Ensure compliance with all legal, safety, security, retail store operations, and HR guidelines, collaborating with relevant teams for continuous improvement and escalating issues promptly.
  • Ensure healthy floor coverage by analyzing historical traffic data and anticipating peak hours.

Qualifications and Requirements

  • A minimum of 3 years of experience as a Store Manager or Supervisor within the luxury brand sector.
  • Fluency in both Arabic and English is essential.

Required Skills

  • Sales Target Achievement and KPI Management
  • Customer Relationship Management and Clienteling
  • Product Knowledge
  • Team Leadership, Talent Recruitment, and Talent Development
  • Employee Feedback Management and Coaching
  • Promoting a Growth Mindset and Performance Improvement Plans
  • Omnichannel Customer Experience Strategy
  • E-commerce Operations and Order Processing
  • Adherence to Sales and Operational Policies
  • Understanding of Service Level Agreements (SLAs)
  • Proficiency with Clienteling Apps, OMS, and Business WhatsApp
  • Stock Replenishment and Visual Merchandising (VM)
  • Compliance with Legal, Safety, and Security Guidelines
  • Retail Store Operations and HR Guidelines
  • Traffic Data Analysis

Work Environment and Location

This is a full-time position for a Store Manager at the Kilian boutique in Jeddah, Makkah, Saudi Arabia. The role requires 2-5 years of relevant experience. Chalhoub Group is committed to inclusion and diversity, welcoming all applicants to apply and be part of their exciting future, ensuring equal opportunity without regard to gender, age, race, religion, national origin, or disability status.

breifcase2-5 years

locationMakkah

about 8 hours ago
Restaurant Manager

Restaurant Manager

📣 Job Ad

Rosewood Red Sea

Full-time
Join Rosewood Red Sea as a Restaurant Manager

We are seeking a dynamic and polished Restaurant Manager for our contemporary Asian, Japanese-inspired restaurant. This role is vital in delivering high-energy dining experiences that focus on precision, ambiance, and exceptional hospitality. If you have experience in premium beverage culture and lifestyle resort service, this position is tailored for you.

Key Responsibilities:
  • Lead daily restaurant operations to meet Rosewood, Forbes, and LQA standards.
  • Maintain a strong presence during service to enhance guest engagement and manage seating flow.
  • Ensure service delivery aligns with our contemporary Asian sharing style and maintains a luxurious atmosphere.
  • Collaborate closely with Culinary and Beverage teams on presentation and service continuity.
  • Manage reservations, guest preferences, and special requests effectively.
  • Conduct pre-service briefings to ensure operational readiness.
  • Handle guest feedback with professionalism and discretion to enhance customer satisfaction.
  • Drive upselling and awareness of revenue while ensuring guest comfort.
  • Train associates on service standards and menu knowledge to uphold high quality.
  • Maintain cleanliness and presentation standards consistently.

Qualifications & Experience:
  • 3 to 5 years of experience in Food and Beverage, particularly in restaurant management within luxury environments.
  • Prior experience in contemporary Asian or Japanese cuisine is highly preferred.
  • Strong knowledge of sharing-style service and premium dining concepts.
  • Familiarity with Asian cocktails and food pairings is an advantage.
  • Able to manage high-energy operations while ensuring operational discipline and refinement.
  • Exceptional leadership and coaching abilities with a focus on guest engagement.
  • Commercially aware with an understanding of revenue management and cost control.
  • Experience with pre-opening or destination resorts is highly regarded.

breifcase2-5 years

locationMakkah

8 days ago
Restaurant Manager

Restaurant Manager

📣 Job AdNew

Hilton

Full-time
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Restaurant Manager, you’re not just managing daily operations for one of our hotel dining outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities
Here's what you'll do during a typical day:
  • Lead daily operations: Manage outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures.
  • Deliver exceptional guest experiences: Monitor service and product quality, assess guest satisfaction, address issues, and identify opportunities to continuously improve the dining experience.
  • Inspire and develop the team: Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team.
  • Drive revenue growth: Implement innovative marketing strategies, up-selling techniques, and promotional initiatives to maximize food and beverage sales and profitability.
  • Recruit and onboard talent: Lead hiring efforts, conduct interviews, and train new team members to maintain high service standards and operational excellence.
  • Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing.

Qualifications
What It Takes to Make the Stay:
At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member:
  • A passion for spreading the light and warmth of Hospitality.
  • Acting with Integrity and always doing the right thing.
  • Inspiring others through Leadership.
  • A belief that Teamwork drives the best outcomes.
  • A sense of Ownership and accountability.
  • And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.

breifcase0-1 years

locationMakkah

3 days ago
Restaurant Manager

Restaurant Manager

📣 Job AdNew

Raffles Hotels & Resorts

Full-time
Join Raffles Makkah Palace as a Restaurant Manager!
At Raffles Makkah Palace, we promise exceptional standards coupled with the best of Arab hospitality values. We offer luxurious accommodations and a unique dining experience with breathtaking views of the Holy Ka’aba.

As the Restaurant Manager, you will ensure outstanding service and memorable dining experiences. Your leadership and passion for hospitality will guide your team and create an inspiring workplace.

Key Responsibilities:
  • Deliver professional, friendly, and engaging service.
  • Lead the restaurant team and ensure service standards.
  • Manage guest concerns promptly and professionally.
  • Assist in recruitment, training, and development.
  • Balance operational needs with colleague requirements.
  • Conduct departmental meetings regularly.
  • Enhance revenues through effective strategies and promotions.
  • Maintain complete knowledge of all menus and operations.
  • Manage budgets, costs, and profitability targets.
  • Ensure compliance with hygiene and service standards.
  • Promote guest satisfaction and service improvements.
  • Perform other duties as required.

Qualifications:
  • Minimum 4 years of experience in F&B management in a luxury hotel.
  • Strong interpersonal, leadership, and problem-solving skills.
  • Excellent organization and planning abilities.
  • Goal-oriented with a focus on results.
  • International experience is an asset.
  • Energetic, enthusiastic and a charismatic team player.

We are committed to attracting diverse talent and ensuring an inclusive environment. Join us and write your own story with Raffles!

breifcase2-5 years

locationMakkah

3 days ago
Customer Services Manager

Customer Services Manager

📣 Job Ad

Alcon

Full-time
Join Alcon as a Customer Service Manager!
Alcon is a global leader in eye care, dedicated to improving quality of life through innovative vision solutions. In this role, you will play a key part in delivering exceptional customer experiences by leading our local Customer Operations teams and supporting Alcon’s transformation toward intelligent, customer‑centric service centers aligned with the GEM Supply Chain strategy.

Responsibilities:
  • Lead and coach Customer Operations teams across Surgical and Vision Care.
  • Oversee end‑to‑end processes including pre‑order, order/delivery, and returns.
  • Collaborate closely with regional and local stakeholders to monitor service performance and KPIs.
  • Drive continuous improvement, automation, and compliance initiatives for high service levels.
  • Manage distributor relationships and customer satisfaction.
Qualifications:
  • University degree or equivalent business experience.
  • 3–5 years of proven leadership experience, ideally in Customer Operations, OTI, or Supply Chain.
  • Strong people management skills within a matrix organization.
  • Experience driving change and leading cross‑functional projects.
  • Fluency in English and local languages.
  • Strong SAP (OTI modules) and financial cost analysis skills.
Why Alcon?
At Alcon, you will thrive by putting customers first, challenging the status quo, and leading with purpose. Join our team to foster innovation, maintain high standards of quality, and build strong relationships.

breifcase2-5 years

locationMakkah

24 days ago
Project Coordinator

Project Coordinator

📣 Job Ad

Napco National

Full-time
Join Napco National as a Project Coordinator!
As a vital member of our team, you will assist in various aspects of project management ensuring our projects are completed successfully and on time. This is a fantastic opportunity to work with a leading manufacturing company in Saudi Arabia that has been driving the industrial sector since 1956.

Key Responsibilities:
  • Project Scope: Assist in monitoring project scope and reporting deviations to the Project Manager.
  • Project Time: Support schedule development and track activity progress to ensure adherence to timelines.
  • Project Cost: Track expenditures and update cost records to support budget monitoring.
  • Project Quality: Implement quality control activities including documentation of inspections and tests.
  • Project Human Resources: Coordinate with internal departments for resource availability and maintain attendance records.
  • Project Procurement: Ensure timely delivery of materials and services through follow-ups with suppliers.
  • Project Communication: Maintain stakeholder lists, prepare reports, and organize documentation.
  • Project Risk: Assist in tracking risks and documenting mitigation actions.
  • Project Handover: Support commissioning activities and prepare handover reports.

About Napco National:
Napco National is a leading Saudi company specializing in manufacturing and marketing plastic and paper packaging solutions, contributing significantly to the local industrial sector and aiming for a sustainable future.

breifcase0-1 years

locationMakkah

20 days ago