Customer Services Jobs for Fresh Graduates in Riyadh

• Patrolling the property and locking entrances as required.
• Conducting daily physical hazard inspections and responding to accidents.
• Assisting guests during emergency situations and documenting security incidents.
• Handling guest disturbances and maintaining a safe environment.

• Competitive salary and benefits
• Career development and growth opportunities
• A culture of inclusivity and team collaboration
• A commitment to environmental and community engagement

• Provide dedicated support and personalized services to our guests.
• Anticipate guest needs and respond promptly to inquiries.
• Ensure all guest requests and inquiries are handled with professionalism and urgency.
• Maintain knowledge of hotel services and local attractions to assist guests effectively.

• Previous experience in luxury hospitality preferred.
• Excellent communication skills and attention to detail.
• Ability to work in a fast-paced environment.
• Strong commitment to customer service.

• Support the smooth running of the front office department, ensuring all aspects of the guest journey are delivered to the highest level.
• Work as part of a team that maximizes guest satisfaction, delivering positive responses to guest inquiries and resolving issues promptly.
• Take responsibility for assigned duties, ensuring timely and professional execution of tasks.
• Contribute to departmental plans and objectives, achieving hotel initiatives & targets.
• Collaborate effectively with your team, ensuring costs and inventory are controlled while achieving performance levels.
• Build and maintain effective working relationships, promoting company culture and values.
• Ensure compliance with all legislation requirements and best practices for internal and external audits.

• Experience in front office is beneficial but not essential.
• A hands-on approach with a can-do work style.
• Commitment to delivering exceptional guest service with a passion for hospitality.
• Ability to find creative solutions and take ownership of assigned tasks.
• Integrity, with the ability to work in an environment demanding excellence.
• Experience with IT systems across various platforms.
• Strong communication skills.

Job role A Pret:

·      The barista works as part of a team in a Pret shop to ensure all Barista prepared drinks are served to the required Pret standard.

·      The Barista role ensures excellent Barista prepared drinks quality, knowledge, understanding and amazing service with Pret “Buzz”.

·      The Barista ensures efficient back counter operation, cleanliness, maintenance and team training.

·      The role guarantees that customers always receive the drink they expect.

Working Hours:

·      6 days a week, 8 working hours.

Requirements:

·      English language.

·      1 to 2 years’ experience in F&B.

• Receive, inspect, and store incoming materials and supplies.
• Maintain updated records of inventory, stock levels, and goods movement.
• Organize storage areas for easy access and optimized space usage.
• Issue materials and supplies to internal departments as per request.
• Coordinate with procurement and logistics teams for replenishment and delivery.
• Ensure the store is clean, safe, and complies with safety standards.
• Conduct regular physical stock counts and reconcile with system records.
• Report any discrepancies or damages to the concerned department.

• Plan, develop, and execute marketing campaigns (online and offline).
• Manage content creation for digital platforms including social media, website, and email marketing.
• Handle Snapchat content creation and scheduling, including stories, promotions, and engagement tracking.
• Analyze campaign performance and provide actionable insights.
• Coordinate with external agencies and vendors when needed.
• Monitor market trends and competitors to identify opportunities for growth.
• Assist in the organization and promotion of events and product launches.
• Ensure brand consistency across all communication channels.
• Support in budget planning and track marketing expenses.

• Bachelor's degree in Marketing, Business Administration, or related field.
• Strong knowledge of digital marketing tools and platforms.
• Experience managing social media platforms, especially Snapchat.
• Excellent communication skills in English and Arabic.
• Creativity, attention to detail, and strong analytical thinking.
• Proficiency in Microsoft Office; knowledge of design or marketing tools (*, Canva, HubSpot, Google Analytics) is a plus.

• Assist in the administration and maintenance of SAP systems, ensuring smooth operations
• Support user account management, including creating, modifying, and deactivating user access in SAP
• Help monitor system performance and assist in troubleshooting any technical issues
• Assist in data entry, reporting, and documentation related to SAP administration
• Provide technical support and training to end-users as needed
• Collaborate with the SAP administration team on system upgrades and enhancements
• Stay updated on SAP best practices and relevant technical developments

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field
• Basic understanding of SAP systems and functionalities is preferred
• Prior experience in IT support or administrative roles is a plus but not mandatory
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work collaboratively in a team-oriented environment
• Eagerness to learn and develop skills in SAP administration

• Greet and welcome guests, ensuring a positive first impression.
• Handle check-in and check-out processes efficiently.
• Respond to guest inquiries and provide accurate information.
• Manage reservations and communicate with guests regarding booking details.
• Ensure the reception area is tidy and organized.
• Collaborate with other departments to maintain high service standards.

• Saudi nationality.
• Fluent in English, both written and spoken.
• Fresh graduate from a hotel college or high school.
• Prior experience in front-office operations is a plus.

• Excellent communication and interpersonal skills.
• Professional appearance and attitude.
• Strong attention to detail and problem-solving abilities.

• Understand and comply with corporate policies and standard operating procedures.
• Answer the hotel’s main telephone line and connect guests and colleagues to the correct extensions.
• Process and confirm guest reservations for rooms, food and beverage, and spa services.
• Verify room availability and explain guarantee and cancellation policies to callers.
• Address guest questions regarding property facilities and services.
• Maintain knowledge of all hotel features, services, and hours of operation.
• Monitor customer satisfaction and resolve any issues.
• Ensure compliance with MOHG Social Media Policy and other hotel protocols.

• Recommend improvements to departmental policies and implement related procedures and controls.
• Prepare and process all types of payments including expenses, suppliers, recurring payments, etc.
• Communicate payment details to beneficiaries and obtain acknowledgment of receipts.
• Prepare month-end Journal Vouchers (JVs) - Accruals/Prepayments.
• Record all expenses for Riyadh, Jeddah, and Dammam offices at month-end.
• Prepare various receipt vouchers in the General Ledger (GL).
• Handle transactions related to loan settlements, new loans, and accruals.
• Organize voucher filing and maintain finance document archives properly.
• Execute special projects and assignments as directed by your supervisor/manager.

• Bachelor’s Degree in Finance / Accounting.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
• Fluency in Arabic and English is a must.

• Translate financial and business documents accurately.
• Maintain confidentiality of sensitive information.
• Support communication between different language stakeholders.

• Proficient in English and Arabic.
• Experience with financial and business document translations.
• Strong attention to detail.
• Familiarity with accounting and financial terminology.
• Excellent communication skills.
• Relevant certification or degree in Translation or related field.

• Sales: Meet personal sales budgets and maximize profitability while adhering to legal and regulatory standards.
• Brand Ambassadorship: Ensure excellence in customer service and knowledge of products, acting as a point of reference for clients and VIPs.
• Customer & CRM Activities: Build genuine relationships with customers, manage VIP databases, and handle complaints effectively.
• Store Operations Management: Participate in stocktaking and maintain compliance to prevent stock discrepancies.
• Financial & Cash Register Control: Ensure compliance with financial procedures and manage transactions accurately.
• Reporting: Share insights and opportunities with management to enhance overall boutique operations.
• Team Work: Collaborate with team members to share knowledge and improve the customer experience.

Job
Description
: Receptionist / Hostess / Host


Location
: Laysen Valley, Umm Al Hamam West, Riyadh


Brand
: Noir Cafe ******************;*********


Starting
Salary
: From SAR 5000


Job
Summary
: Noir Cafe is seeking a highly professional, articulate, and detail-oriented Receptionist / Host / Hostess to be the first and last point of contact for our discerning guests. This crucial role is responsible for creating a welcoming and seamless experience by efficiently managing reservations and gracefully ushering guests to their tables. Preference will be given to Saudi National candidates. Previous experience in a high-end fine dining environment and familiarity with SevenRooms reservation software are highly advantageous.


Duties
and
Responsibilities
:


Reservation Management:

* Efficiently handle all incoming reservation requests via phone, email, and online platforms.

* Accurately record and manage reservation details, including guest names, contact information, party size, date, time, and any special requests.

* Utilize and maintain the restaurant's reservation system (preferably SevenRooms) to optimize seating arrangements and maximize restaurant capacity.

* Confirm reservations and manage waitlists effectively, communicating clearly with guests.

* Proactively anticipate potential reservation conflicts and find suitable solutions.


Guest Welcoming and Seating:

* Warmly and professionally greet all arriving guests with a genuine smile and welcoming demeanor.

* Confirm guest reservations and escort them to their assigned tables promptly and courteously.

* Present menus and inform guests of any specials or important information.

* Ensure guests are comfortably seated and address any immediate needs or requests.


Guest Relations:

* Provide exceptional customer service, anticipating guest needs and exceeding their expectations.

* Handle guest inquiries, requests, and complaints with grace and efficiency, escalating issues to management when necessary.

* Maintain a thorough knowledge of the restaurant's layout, menu, and services to answer guest questions accurately.

* Build positive relationships with regular guests and strive to personalize their experience.


Telephone and Communication:

* Answer telephone calls promptly and professionally, using proper etiquette.

* Take accurate messages and relay them to the appropriate personnel.

* Maintain clear and effective communication with the service team and management regarding guest arrivals, seating arrangements, and any special requests.


Maintaining the Reception Area:

* Ensure the reception area is clean, organized, and presentable at all times, reflecting the restaurant's high standards.

* Maintain an appropriate level of stationery, menus, and other necessary materials.


End-of-Service Duties:

* Thank departing guests sincerely and invite them to return.

* Assist with tidying the reception area and preparing for the next service period.

* Process any end-of-service tasks as required by management.


Qualifications
:


* Saudi National preferred.

* Minimum of 1 year of previous experience as a Receptionist, Host/Hostess in a high-end fine dining restaurant or luxury hospitality environment.

* Proven ability to manage reservations efficiently and accurately.

* Knowledge and experience using SevenRooms reservation software is a significant advantage.

* Excellent communication and interpersonal skills, with a polished and professional demeanor.

* Strong organizational and multitasking abilities, with meticulous attention to detail.

* Ability to remain calm and composed under pressure in a fast-paced environment.

* Impeccable grooming and personal presentation.

* Fluency in Arabic and English is essential. Additional language skills are a plus.

* A genuine passion for providing exceptional hospitality and creating memorable guest experiences.


WhatsApp your CV with photo at 05579
-05599

Condition : 

-Saudi

‏ -Experience, preferably with those in the medical field

‏-Ability to work under pressure 

‏Tasks :

‏-Receiving patients 

‏-Scheduling appointments 

‏-Organizing the clinic's workflow 

‏-Ability to solve problems

‏-Ability to deal with patients' complaints 

Job Title: Cashier (Customer Accountant)

Department: Sales / Reception

Location: [To be specified by the establishment]

Affiliated Entity: [Name of the establishment]

Job Objective:

To receive payments from customers accurately and quickly, issue invoices, and provide exceptional customer service to ensure customer satisfaction and achieve smooth sales processes.

Tasks and Responsibilities:

1. Welcoming customers politely and friendly.

2. Accurately entering purchase details and issuing invoices.

3. Receiving cash payments or through electronic payment methods.

4. Ensuring that the amounts received match the invoice value.

5. Keeping daily records of sales and transactions.

6. Delivering the cash deposit at the end of the shift to the direct supervisor.

7. Dealing with customer inquiries and complaints professionally.

8. Maintaining cleanliness and order in the accounting area.