Jobs in Riyadh

We are seeking a professional Receptionist to join our dynamic team, responsible for managing the front desk operations, greeting visitors, and maintaining a welcoming atmosphere. The ideal candidate will handle administrative duties including answering phone calls, managing appointments, sorting mail, and coordinating with different departments to ensure smooth office operations. Key responsibilities include maintaining office supplies, organizing meeting rooms, processing visitor badges, and providing excellent customer service while maintaining a high level of professionalism and attention to ********* background is a plus

• Service: Manage scheduling, admission and billing processes for patients.
• Waiting Room Assistance: Ensure cleanliness and organization of the waiting area, provide patient support, and manage necessary supplies.
• General Responsibilities: Implement good patient care practices, manage communications, and promote a positive team environment.

• Minimum 1 year of experience in a relevant field.
• Strong focus on patient care and customer service.
• Excellent verbal and interpersonal communication skills.
• Fluency in English is mandatory.
• Well-groomed appearance and the ability to multitask effectively.

• Greet and assist guests during the booking process with personalized service.
• Represent Stella Stays and create a memorable first impression.
• Register guests and guide them through digital check-in/check-out procedures.
• Provide VIP treatments, guest gifts, and personalized touches to enhance guest satisfaction.
• Resolve guest issues positively and promptly.
• Support the guest experience and reservations team with on-ground assistance.
• Train new team members and prepare training manuals and SOPs.
• Facilitate community meetings for engagement and collaboration.
• Manage cleanliness, organization, and supplies of units for a consistent guest experience.
• Collaborate with various departments and maintain relationships with staff and vendors.

• High school diploma or equivalent. Further education in hospitality is preferred.
• Proven customer service experience with a strong focus on excellence.
• Excellent verbal and written communication skills in Arabic and English.
• Strong organizational abilities, attention to detail, and multitasking skills.
• Flexibility to work evenings, weekends, and holidays as needed.
• Basic computer skills, including proficiency in Microsoft Office.
• A passion for the hospitality industry and a desire for professional growth.

• Front Desk Coordination: Greet clients and visitors, manage a tidy reception area, and handle incoming calls and inquiries.
• Client Service: Ensure exceptional client service by addressing inquiries, assisting with appointments, and facilitating communication between clients and staff.
• Administrative Support: Assist with scheduling, managing calendars, preparing communications, and handling various administrative tasks.
• Problem Solving and Creativity: Display proactive thinking and creativity to handle unexpected situations.
• Reliability and Punctuality: Maintain a consistent work schedule and demonstrate dependability.
• IT Support: Issue guest Wi-Fi access and troubleshoot basic IT issues.
• Office Access: Monitor and control access to the office premises.
• Meeting Room Booking: Manage the booking process for meeting rooms and coordinate catering requirements.
• Courier Management: Handle courier accounts and daily mail deliveries.

• Attention to detail
• Excellent organizational and multitasking abilities
• Strong interpersonal skills

• Minimum 3 years' experience in a corporate Reception position

• Front Desk Management: Greet and assist visitors, clients, and staff in a professional manner.
• Phone Handling: Answer and direct incoming calls; take messages when necessary.
• Scheduling & Appointments: Manage meeting rooms, visitor appointments, and staff calendars if required.
• Mail & Deliveries: Receive, sort, and distribute incoming mail and packages.
• Visitor Logs: Maintain security and sign-in procedures for all visitors.
• Office Supplies: Monitor and request replenishment of front office supplies.

• This role requires variable working hours to match customer needs, with operating hours from 8 AM to 10 PM, Monday to Sunday.
• A work week will consist of a minimum of 40 hours, and schedules will be provided 12 weeks in advance. Be prepared for changes every 14 weeks and potentially working on national holidays.

• Hard-working, articulate, and detail-oriented.
• Customer-focused with the ability to handle diverse situations.
• Rapid learning capability and comfort with multitasking in a fast-paced environment.

• Medical insurance for employees and their families.
• Employee discounts on Amazon products.
• Life insurance and nursery benefits.
• Comprehensive training and skill development opportunities.

• Saudi national, minimum age 18 years.
• High school diploma or equivalent.
• Proficient in Arabic and English, both written and oral.
• Experience in using computers is required.
• Flexibility to work varying shifts, including weekends and holidays.

• 6+ months of experience in Contact Centers or BPO in voice support.

We are seeking a professional and friendly Receptionist to serve as the first point of contact for our company, greeting visitors, managing incoming calls, and maintaining a welcoming office environment. The ideal candidate will possess excellent communication skills, multitasking abilities, and a strong commitment to providing exceptional customer service while handling various administrative duties.

Key responsibilities include:
• Welcoming visitors and directing them to appropriate departments or staff members
• Managing calls
• Scheduling appointments and maintaining electronic calendar systems
• Processing incoming and outgoing mail and packages
• Performing general administrative tasks,
• Maintaining a clean and organized reception area

• Oversee daily operations of the customer service department to ensure a superior customer experience.
• Lead the customer service team, addressing and resolving customer inquiries and issues.
• Monitor customer reception in showrooms, ensuring courteous and professional interactions.
• Manage exchange and return processes according to company policy.
• Provide training to customer service staff on product knowledge and customer handling.
• Coordinate with sales, warehouse, and logistics for efficient post-sale services.
• Document and analyze customer feedback for continuous service improvement.
• Prepare regular reports on team performance and customer satisfaction.

• High school diploma required; university degree in Business Administration or a related field preferred.
• At least 1 year of customer service experience, ideally in retail or furniture sector.
• Strong communication skills with an ability to engage a diverse range of customers.
• Proficient in MS Office and Customer Relationship Management systems.
• Calm, polite personality with capabilities in problem-solving and time management.

• 2 days off per week.
• Monthly bonuses based on target achievements.
• Annual salary increase upon contract renewal.
• 21 days of annual leave.
• Eligibility for medical insurance covering premier hospitals regionally.

Condition : 

-Saudi

-Experience in the medical field of no less than  a year 

-The ability to work under pressure 

Tasks :

-Receiving patients 

-Scheduling appointments 

-Organizing the clinic's operations 

-The ability to solve problems

-The ability to deal with patient complaints