Jobs in Riyadh

• Greet and welcome visitors in a warm and professional manner.
• Answer, screen, and direct incoming phone calls.
• Manage meeting room bookings and maintain the reception area’s appearance.
• Receive, sort, and distribute daily mail/deliveries.
• Handle basic administrative duties such as data entry, filing, and correspondence.
• Support other departments with administrative tasks as needed.
• Maintain visitor logs and ensure compliance with security procedures.

• Proven work experience as a receptionist, front office representative, or similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Professional attitude and appearance.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• High school diploma; additional certification in Office Management is a plus.

We are seeking a professional and friendly Receptionist to serve as the first point of contact for our company, greeting visitors, managing incoming calls, and maintaining a welcoming office environment. The ideal candidate will possess excellent communication skills, multitasking abilities, and a strong commitment to providing exceptional customer service while handling various administrative duties.

Key responsibilities include:
• Welcoming visitors and directing them to appropriate departments or staff members
• Managing calls
• Scheduling appointments and maintaining electronic calendar systems
• Processing incoming and outgoing mail and packages
• Performing general administrative tasks,
• Maintaining a clean and organized reception area

• Greet and assist guests throughout the booking process with personalized service.
• Represent Stella Stays, leaving a memorable first impression on guests and partners.
• Register guests and guide them through digital check-in/check-out procedures.
• Enhance the guest experience with VIP treatments and personalized touches.
• Address and resolve guest issues in a timely manner.
• Prepare training manuals and standard operating procedures for new team members.
• Maintain cleanliness and organization of units for a consistent guest experience.
• Collaborate with various departments to identify operational efficiencies.

• High school diploma or equivalent; further education in hospitality or customer service preferred.
• Proven customer service experience with a focus on excellence.
• Excellent communication skills in English and Arabic.
• Strong organizational skills and ability to multitask effectively.
• Ability to work flexible hours, including evenings and weekends.
• Basic computer proficiency including Microsoft Office.

• Phone etiquette
• Receptionist duties
• Clerical skills
• Communication
• Customer service

• Phone Etiquette, Communication, and Customer Service skills
• Receptionist Duties and Clerical Skills
• Excellent interpersonal skills and ability to multitask
• Proficiency in Microsoft Office and general office equipment
• Previous experience in a similar role is preferred

• Greet and welcome guests.
• Register guest details and guide visitors to the appropriate personnel.
• Answer, screen, and forward incoming phone calls.
• Ensure reception area is tidy and presentable.
• Provide basic and accurate information in-person and via phone.
• Handle courier tasks, including receiving and sorting daily deliveries.
• Maintain office security by controlling access via the reception desk.
• Perform clerical duties such as filing and photocopying.
• Other duties as assigned by the Line Manager.

• Manage Patient Service and Reception.
• Schedule consultations, confirm, reschedule and cancel appointments.
• Open/update Patient records and manage payment processes.
• Ensure cleanliness and organization of the waiting room.
• Provide welcomed support, clarification, and information regarding delays to patients.
• Implement Good Patient Care Practices according to current procedures.
• Communicate occurrences requiring analysis and intervention to higher levels.

• Fluency in English is mandatory.
• Strong focus on patient care and customer service.
• Dynamism and multitasking skills.
• Good organizational abilities and interest in administrative tasks.
• Well-groomed appearance.

• Greet and welcome guests.
• Register guest details in the appropriate form and guide, direct, and accompany visitors to the appropriate person and office.
• Answer, screen, and forward incoming phone calls.
• Ensure the reception area is tidy and presentable, with all necessary stationery and materials (*, pens, forms, and brochures).
• Provide basic and accurate information in-person and via phone.
• Handle all tasks related to courier, such as receiving, sorting, and distributing daily deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook and other registers).
• Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing records of all follow-ups as required.
• Other duties as delegated by the Line Manager.

• Meeting Room Coordination: Manage schedules for meeting rooms for seamless operations.
• Visitor Access Management: Oversee gate access for visitors to ensure security.
• Travel and Accommodation: Coordinate flight bookings and hotel reservations for employees.
• Logistics Management: Handle receipt and dispatch of office packages via courier services.
• Access Requests: Process employee access requests for customer sites.
• Team Support: Assist the team and liaise with departments for smooth communication.
• Office Maintenance: Ensure timely maintenance of office infrastructure.
• Documentation: Prepare necessary administrative documents.
• Procurement and Supplies: Manage procurement of office supplies and maintain inventory levels.
• Business Card Printing: Assist in designing and printing employee business cards.

• Proven experience in a receptionist or office administration role.
• Good knowledge of front desk and receptionist procedures.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Values such as curiosity, passion, authenticity, and accountability.

• Saudi nationality
• Availability to start immediately
• Good command of English
• Minimum of two years experience in customer service and sales
• Previous experience in sports clubs and fitness is preferred

• 8 hours of work daily
• 6 days a week
• Weekly changing shifts

Job
Description
: Receptionist / Hostess / Host


Location
: Laysen Valley, Umm Al Hamam West, Riyadh


Brand
: Noir Cafe ******************;*********


Starting
Salary
: From SAR 5000


Job
Summary
: Noir Cafe is seeking a highly professional, articulate, and detail-oriented Receptionist / Host / Hostess to be the first and last point of contact for our discerning guests. This crucial role is responsible for creating a welcoming and seamless experience by efficiently managing reservations and gracefully ushering guests to their tables. Preference will be given to Saudi National candidates. Previous experience in a high-end fine dining environment and familiarity with SevenRooms reservation software are highly advantageous.


Duties
and
Responsibilities
:


Reservation Management:

* Efficiently handle all incoming reservation requests via phone, email, and online platforms.

* Accurately record and manage reservation details, including guest names, contact information, party size, date, time, and any special requests.

* Utilize and maintain the restaurant's reservation system (preferably SevenRooms) to optimize seating arrangements and maximize restaurant capacity.

* Confirm reservations and manage waitlists effectively, communicating clearly with guests.

* Proactively anticipate potential reservation conflicts and find suitable solutions.


Guest Welcoming and Seating:

* Warmly and professionally greet all arriving guests with a genuine smile and welcoming demeanor.

* Confirm guest reservations and escort them to their assigned tables promptly and courteously.

* Present menus and inform guests of any specials or important information.

* Ensure guests are comfortably seated and address any immediate needs or requests.


Guest Relations:

* Provide exceptional customer service, anticipating guest needs and exceeding their expectations.

* Handle guest inquiries, requests, and complaints with grace and efficiency, escalating issues to management when necessary.

* Maintain a thorough knowledge of the restaurant's layout, menu, and services to answer guest questions accurately.

* Build positive relationships with regular guests and strive to personalize their experience.


Telephone and Communication:

* Answer telephone calls promptly and professionally, using proper etiquette.

* Take accurate messages and relay them to the appropriate personnel.

* Maintain clear and effective communication with the service team and management regarding guest arrivals, seating arrangements, and any special requests.


Maintaining the Reception Area:

* Ensure the reception area is clean, organized, and presentable at all times, reflecting the restaurant's high standards.

* Maintain an appropriate level of stationery, menus, and other necessary materials.


End-of-Service Duties:

* Thank departing guests sincerely and invite them to return.

* Assist with tidying the reception area and preparing for the next service period.

* Process any end-of-service tasks as required by management.


Qualifications
:


* Saudi National preferred.

* Minimum of 1 year of previous experience as a Receptionist, Host/Hostess in a high-end fine dining restaurant or luxury hospitality environment.

* Proven ability to manage reservations efficiently and accurately.

* Knowledge and experience using SevenRooms reservation software is a significant advantage.

* Excellent communication and interpersonal skills, with a polished and professional demeanor.

* Strong organizational and multitasking abilities, with meticulous attention to detail.

* Ability to remain calm and composed under pressure in a fast-paced environment.

* Impeccable grooming and personal presentation.

* Fluency in Arabic and English is essential. Additional language skills are a plus.

* A genuine passion for providing exceptional hospitality and creating memorable guest experiences.


WhatsApp your CV with photo at 05579
-05599

Job responsibilities

• Greet and welcome clients in a professional and friendly manner.

• Manage appointments, including booking, rescheduling, and cancellations.

• Handle phone calls, emails, and inquiries quickly and politely.

• Process payments and maintain accurate financial records.

• Coordinate with salon staff to ensure services are delivered efficiently.

• Keep the reception area clean and organized.

• Assist with basic administrative tasks as needed.

• Employee Management: Maintain and update employee files regularly; coordinate annual and sick leave; and provide clear communication and instructions to all employees.
• Compliance: Stay updated on labor laws; respond to employee inquiries regarding labor updates; ensure compliance with Saudi labor regulations; and handle negotiations related to contracts.
• Recruitment and Hiring: Advertise job vacancies; collect, screen resumes; and coordinate interviews.
• Documentation: Send reminders regarding official holidays and ensure timely notifications are communicated effectively.
• New Employee Orientation: Develop and implement orientation and training programs for newcomers, ensuring a smooth integration into the company.

• Saudi nationality (mandatory).
• Bachelor’s degree or diploma in Business Administration, Human Resources, or a related field.
• No prior experience required.
• Proficiency in Microsoft Word and Excel.
• Strong negotiation skills and good understanding of labor laws.
• Excellent verbal and written communication skills.

• Team Leadership: Lead and mentor the customer service team, fostering a culture of excellence and continuous improvement.
• Customer Experience Management: Design and implement strategies to improve overall patient experience, ensuring timely resolution of inquiries.
• Hospital Delegation: Build strong relationships with hospitals to facilitate effective communication and collaboration.
• Patient Journey Optimization: Map and analyze the patient journey to enhance satisfaction.
• Reporting and Analysis: Prepare reports on customer service performance for senior management.
• Compliance and Quality Assurance: Ensure compliance with regulatory requirements and implement quality assurance measures.

• Bachelor's degree in Business Administration, Healthcare Management, or related field; Master's is a plus.
• Minimum of 8 years in customer service management, preferably in healthcare.
• Strong understanding of healthcare operations and patient experience.
• Excellent leadership and communication skills.
• Proficiency in data analysis and reporting tools.

• Flexible working mode
• International exposure
• Certifications like “Great Place to Work”
• Working hours as per KSA Labor Law

• Provide professional, friendly, and engaging service to all guests.
• Assist in all operations of the Spa, including knowledge of the complete Spa menu.
• Guide guests with the use of sauna, steam, and spa facilities.
• Inform guests about products and retail sales.
• Maintain product stock levels and ensure displays meet our quality standards.
• Adhere to safety and sanitation policies and report any malfunctions or hazards.
• Participate in pre-shift briefings and assist in keeping areas clean and organized.
• Perform additional duties as assigned.

• Must be a Saudi National.
• Preferred experience in Spa or Hospitality, with a minimum of 1 year in a 5* hotel spa or luxury stand-alone Spa.
• Strong administrative skills, including proficiency in Excel.
• CPR and First Aid certification are preferred.
• Exceptional communication and organizational skills.
• Strong interpersonal and problem-solving abilities.
• Reliable and responsible with the ability to focus on guest needs.