Customer Services Jobs in Riyadh

• Develop and implement procurement strategies aligned with organizational objectives
• Lead and mentor a procurement team, fostering a culture of excellence
• Manage the entire procurement lifecycle, including supplier selection and contract negotiation
• Analyze market trends and identify opportunities for cost savings
• Collaborate with cross-functional teams to develop effective procurement solutions
• Ensure compliance with procurement regulations and company policies
• Maintain relationships with key suppliers and stakeholders
• Monitor and report on procurement effectiveness using KPIs

• Bachelor's degree in Business Administration or related field
• 57 years of experience in procurement or supply chain management
• Preferred certifications: CPSM, CPM, or CSCP
• Strong skills in strategic sourcing and vendor management
• Proficiency in ERP systems and Microsoft Office
• Excellent analytical and communication skills
• Fluency in English; Arabic is a plus

• Manage and coordinate security operations for various projects.
• Develop and implement security policies and procedures.
• Supervise security staff and ensure compliance with safety regulations.
• Conduct security assessments and audits.
• Collaborate with local authorities and emergency services.

• A stable work environment with regular salary payments.
• Opportunities for professional development and career advancement.

• Proven experience in a security management role.
• Strong leadership and organizational skills.
• Ability to work under pressure and make quick decisions.
• Excellent communication and interpersonal skills.

• Manage the full recruitment cycle, including sourcing, screening, interviewing, selection, and onboarding for both local and overseas candidates.
• Develop and implement effective recruitment strategies to attract qualified talent across various roles and departments.
• Coordinate with international recruitment agencies and oversee the entire overseas hiring process, ensuring compliance with all legal and regulatory requirements.
• Maintain and update candidate information and recruitment workflows in the ERP system.
• Work closely with hiring managers to understand workforce needs and provide guidance on recruitment plans.
• Prepare job descriptions, post vacancies on appropriate platforms, and manage applicant tracking.
• Ensure timely and effective communication with candidates throughout the recruitment process.
• Monitor recruitment metrics and prepare regular reports to assess hiring efficiency and effectiveness.
• Stay updated on labor laws, visa requirements, and best practices in international recruitment.

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 3 years of experience in recruitment, including both local and international hiring.
• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint) is required.
• Experience with ERP systems (*, SAP, Oracle, or similar) is preferred.
• Strong knowledge of local labor laws and regulations issued by the Ministry of Human Resources and Social Development (Labor Office).
• Excellent communication, negotiation, and organizational skills.
• Proficiency in English & Arabic.

• Diploma or higher
• Minimum 12 years of experience in customer service or client relationship management within logistics, supply chain, or F&B
• Proficient in WMS, ERP, and CRM systems
• Fluency in English

• Enforce company policy and contractual best practices regarding suppliers.
• Monitor spending trends and make recommendations for cost savings.
• Negotiate terms with suppliers to secure favorable pricing and delivery terms.
• Develop strategies to motivate vendors for superior service.
• Manage vendor relationships and assess vendor performance.
• Coordinate with teams to verify material requirements and ensure timely deliveries.
• Maintain accurate records and databases of purchasing data.

• 10 to 15 years of procurement experience, with at least 3 years in a senior role.
• Strong negotiation skills and experience in managing supplier contracts.
• Excellent verbal and written English communication skills.
• Proficient in Microsoft Excel and Word; experience with ERP/MRP software is a plus.

• Background: Since 1998, we have established ourselves as a turnkey fit-out service provider, specializing in bespoke joinery, metalworks, and shop fittings.
• Role Summary: You will manage day-to-day logistics operations focusing on timely procurement, delivery of cost-effective products, and ensuring high quality.
• Duties and Responsibilities:
  • Maintain supplier relationships and purchasing records.
  • Review vendor options, ensuring high-quality supplies.
  • Process orders and negotiate contract terms.
  • Reconcile discrepancies and maintain knowledge of applicable standards.
• Personal Qualities: We are looking for candidates with:
  • Excellent verbal and written English skills.
  • Bachelor's degree in Business Administration or related field.
  • A minimum of 8 years of relevant procurement experience.
  • Strong negotiation and problem-solving skills.

If you meet the qualifications, we look forward to your application!

Aircraft Sheet Metal Technician

• Point person for the evaluation of aircraft structural damage for various sheet metal tasks
• Knowledge and ability to read and interpret aircraft manuals
• Repair/replace aircraft structural components according to drawings, blueprints, directives, technical manuals, and safety procedures
• Perform sheet metal bends to guidelines and specifications as dictated in normal aviation practices Remove existing rivets from aircraft structure
• Work with and around a variety of chemicals and follow all OSHA standards in regard to PPE Build components for aircraft applications using a variety of sheet metal materials
• Inspect and repair aircraft sheet metal components
• Install sheet metal components on aircraft
• Fabricate sheet metal components for aircraft
• Drill, ream and countersink holes on aircraft components
• Perform riveting and other fastening techniques

🔍 Job Vacancy: English Teacher

Requirements:

• Female applicants only

• Must reside in Riyadh

• Valid residency permit required

• Willing to commit for one year

• Open to transferring sponsorship to the school

📅 Immediate hiring!

If interested, please send your resume.

We look forward to hearing from you!

As a Philips Smart Lock Promoter, you will be responsible for driving awareness and sales of smart lock products to potential customers. Your role involves presenting the features and benefits of smart locks, addressing customer inquiries, and demonstrating how the technology enhances home security and convenience. You will work closely with retail staff and management to ensure the smart locks are prominently displayed and promoted effectively.

Key Responsibilities:

1. Product Demonstration:

Provide live demonstrations of smart lock features to potential customers.

Explain the benefits and advantages of smart locks over traditional locking systems.



2. Customer Engagement:

Engage with customers to understand their security needs and recommend appropriate smart lock solutions.

Address any questions or concerns about product functionality, installation, and compatibility.



3. Sales and Marketing:

Drive sales by promoting special offers and demonstrating the value of smart locks.

Distribute promotional materials and conduct in-store events or presentations.



4. Feedback and Reporting:

Gather feedback from customers to provide insights into product performance and customer preferences.

Report on sales performance and customer interactions to management.



5. Collaboration:

Work with store personnel to ensure smart locks are well-displayed and effectively marketed.

Train store staff on smart lock features and benefits.




Qualifications:

High school diploma or equivalent; additional education or certification in sales, marketing, or a related field is a plus.

Proven experience in sales or customer service, preferably in the tech or home security industry.

Strong communication and interpersonal skills.

Ability to understand and explain technical products in a clear and engaging manner.

Basic knowledge of home security systems and smart technology is advantageous.


Physical Requirements:

Ability to stand for extended periods and perform demonstrations.

Must be able to lift and move product displays if needed.


Work Environment:

Retail settings, trade shows, and promotional events.

Flexibility in work hours, including weekends or evenings, as needed.


This role is ideal for individuals with a passion for technology and an ability to engage and educate customers effectively.

Profile:

• An Engineering/ MSc degree holder in Electrical/Electronics/Telecommunication or equivalent.
• Minimum of 10 years experience in the Telecom sector, in those 5 years in KSA in Business development, pre-sales, technical sales, sales engineering in the Telecommunication sector specifically in
Fiber optic networks, ICT and Radio access networks related products and services.

• Mandatory understanding of fiber optic Networks including fiber optic rollout/infrastructure, FTTx networks, in building cabling, PON and GPON Actives and Passive components.
• Strong awareness of ICT, RF networks, Distributed antenna systems and Microwave transmission networks required.
• Experience in catering to Industrial sector like (Oil and Gas, Manufacturing, and Treatment Plants) and Commercial sector like (Telecom operators, Government and Hospitality)
• Awareness of ELV (CCTV, Access Control, Physical Barriers, GRMS, HAS, Telephony system, WLAN networks, BMS, AV system, PAGA, etc.) related products and services will be an advantage.
• Proficiency in using office tools such as Microsoft Office application.
• Strong customer relationship skills and the ability to work in a team environment
• Self-motivated with a proven track record with operators, end-users, contractors and consultants
• Cost Analysis, Cost Control, Quality of work priority
• Strong personality with excellent negotiation skills and customer relationship management​
• Strong English communication skills, both written and verbal
• Arabic communication skills, both written and verbal
• Must possess a valid Saudi driving license


Responsibilities (but not limited to the following):

• Generate sales from new accounts to achieve sales and targets within the allocated geographical area and implement business development /marketing activities
• Work both independently and as a team player, assisting multiple diverse presales projects at various stages in the sale cycle.
• Maintain awareness of the market (clients, competitors, suppliers) and use any relevant information to increase the conversion rate
• Preparing and Conducting customer field engagements like product trials/evaluations, presentation of solutions and troubleshooting
• Developing customized proposals for each and specific business requirements
• Maintain all required records of sales activities as per company policy
• Liaise with operations team and act as liaison between customer & operations on issues relating to contracts, materials, delivery, installation and project execution, completion and maintenance.
• Routinely meet customers to ensure satisfaction and address any potential issues appropriately
• Prepare internal weekly sales reports, forecasting and other routine reports on a timely basis
• Adherence to the Quality Management System procedures
• Creating positive, long-lasting relationships with current and potential clients
• Working with senior team members to identify and manage company risks that might prevent growth.
• Managing virtual and in-person sales meetings
• Must be willing to travel to neighboring cities to visit customers and be flexible to perform all duties as required by company

• Handle all requests made by the CEO for administrative tasks.
• Act as the focal point for CEO office communication with internal and external parties.
• Prepare memos, reports, and communications as required.
• Manage the CEO’s schedule and appointments.
• Coordinate with other departments to ensure timely completion of tasks.
• Maintain updated filing systems and ensure data security.
• Archive documents in the management system for accuracy.
• Raise purchasing requests for the CEO office and follow up on deliveries.
• Provide support for various tasks as requested by the CEO.
• Manage office supplies inventory and place orders as needed.
• Facilitate meetings, prepare minutes, and ensure stakeholder attendance.

• Study design briefs and determine requirements.
• Create and design various materials for print and digital collateral, including designs for social media posts, stationery, and itinerary packages.
• Ensure final graphics and layouts are visually appealing and on-brand.
• Develop concepts, graphics, and layouts for product illustrations, company logos, and websites.
• Present ideas and rough drafts for feedback.
• Liaise and build relationships with external vendors for printing and publishing.
• Establish creative direction for the company and brand guidelines.
• Source imagery responsibly, following copyright laws in Saudi Arabia.
• Ensure projects are completed with high quality and on schedule.
• Prioritize and manage multiple projects within design specifications and budget restrictions.
• Perform image retouching and manipulation.

• Experienced in design software and technologies (*, Adobe Photoshop, Illustrator, InDesign).
• Proficient in English.
• Able to work methodically and meet deadlines.
• Excellent IT skills, especially with design and photo-editing software.
• Hands-on experience with logo design, typography, web layout design, and print production.
• Demonstrable graphic design skills with a strong portfolio.
• Able to take/give direction well and incorporate feedback.
• Team player with strong communication and presentation skills.
• Relevant education or training.

• Design - Knowledge of latest trends and techniques in graphic design.
• Attention to Detail - Accuracy and a keen eye for detail in all work tasks.

• Research various destinations and travel options, including routes, prices, reviews, and visa information.
• Organize end-to-end travel itineraries, including air tickets, hotel bookings, visa processes, and car rentals.
• Utilize interpersonal communication and sales techniques to converse with customers regarding their travel requirements.
• Plan and sell itinerary tour packages and promotional travel packages offered by various travel suppliers.
• Assess clients’ needs and suggest suitable travel packages or services.
• Handle all aspects of travel arrangements from start to finish.

• Prior experience in an airline or an IATA-approved travel agency.
• Excellent command of computer skills (MS Office & web-based applications).
• Experience with GDS (preferably Amadeus) and B2B supplier systems.
• Fluency in English and Arabic.
• IATA/UFTAA certification is preferred.

• Prepare financial statements such as balance sheets, income statements, and cash flow statements.
• Manage accounts payable and receivable for timely payments and collections.
• Reconcile bank statements and maintain financial accuracy.
• Maintain general ledger entries and ensure proper classification of transactions.
• Prepare and file tax returns in compliance with local regulations.
• Assist in budget preparation and monitor expenditures.
• Conduct internal audits and support external audits as needed.
• Generate financial reports to aid management in decision-making.

• New business development via prospecting, qualifying, selling, and closing deals, focused on AWS cloud solutions.
• Generate and drive sales and sales activities.
• Provide AWS technical sales expertise.
• Manage client relationships through all phases of the sales cycle.
• Stay abreast of market conditions, new technologies, and business opportunities, regularly reporting to your Sales Manager.
• Provide a consultative sales process to prospects.
• Deliver exciting sales presentations.

• Overall 5+ years of experience selling AWS cloud solutions in Saudi Arabia.
• Ability to communicate AWS solutions and their benefits to Public Sector, Semi-Government, SMB, and Enterprise customers.
• A proven track record of success, including customer success stories.
• Self-starter with exceptional motivation & drive.
• Excellent Arabic & English communication skills, written and spoken.

• Sell FSS platforms to top-tier prospects in the banking and financial services sectors.
• Build and nurture relationships at the CXO level with leading financial institutions.
• Drive demand generation and create compelling value propositions.
• Work closely with the FSS solutions team to craft and present proposals.
• Close deals that meet revenue and business goals, effectively managing customer expectations.
• Achieve monthly/quarterly sales targets related to order book, revenue, and DSO.

• A chance to work with a global leader in payments technology.
• Opportunity to work closely with top decision-makers in Tier-1 financial institutions.
• Competitive compensation and growth opportunities.