Office & Admin Jobs in Riyadh

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Technical Support Specialist

Technical Support Specialist

📣 Job Ad

United Motors Company

Full-time
About the Job
The Technical Support Officer position at United Motors Company offers an exciting opportunity to provide essential technical assistance and support to our customers and internal teams. This role focuses on ensuring the seamless operation of our technical systems and delivering exceptional customer service.

Essential Duties and Responsibilities
  • Technical Support: Provide technical assistance to customers, addressing inquiries and troubleshooting issues through various communication channels such as phone, email, or in person. Document and track all interactions and resolutions in our CRM system.
  • System Maintenance and Troubleshooting: Monitor and maintain hardware, software, and network infrastructure; perform routine maintenance tasks including updates and backups; and troubleshoot technical issues in collaboration with IT or external vendors.
  • Training and Documentation: Develop training materials to educate customers and internal teams, conduct workshops to improve technical skills, and create/update user manuals and other documentation.
  • Customer Service: Provide excellent customer service by listening to concerns and resolving issues promptly. Maintain professionalism in all customer interactions and escalate unresolved issues appropriately for further action.

Minimum Requirements for the Role
  • University Degree in Engineering
  • 4 years of relevant experience
  • Strong communication skills, proficiency in MS Office (Advanced Excel), and fluent in English
  • Experienced in people and performance management, and knowledgeable in marketing principles and practices

breifcase0-1 years

locationRiyadh

19 days ago
Sports Coach

Sports Coach

Fast Fit

SR 7,000 / Month dotFull-time

Responsibilities:

  • Consulting with clients to understand their goals and current fitness level.
  • Assessing the client's fitness level and skills to set achievable goals.
  • Designing individual and comprehensive training programs in accordance with company policies.
  • Explaining and encouraging proper warm-up and stretching techniques to avoid injuries.
  • Providing guidance and education to clients on fitness, healthy lifestyles, and appropriate habits according to their abilities and goals.
  • Informing clients about the innovative training methods of FAST FIT EMS and explaining their amazing benefits and long-term results.
  • Detailing exercises and suggesting alternatives when necessary to ensure safe and correct performance.
  • Providing innovative workouts and exciting challenges to keep clients engaged and motivated while adhering to FAST FIT training policies.
  • Guiding and assisting clients during their training sessions.
  • Monitoring client progress and providing regular feedback tailored to each individual client.
  • Proactively seeking feedback from clients and colleagues to identify strengths and work on improvements.
  • Using specialized knowledge to address client inquiries and concerns.
  • Keeping up with the latest trends, techniques, and practices in health and fitness to provide the highest quality of service.
  • Adjusting individual training plans upon achieving goals.
  • Offering advice to clients on changing dietary habits and lifestyle when necessary.
  • Administering first aid and CPR in emergencies.
  • Recognizing the limits of your professional qualifications and practicing activities that fall solely within your scope of expertise.
  • Referring clients to other specialists if their condition exceeds your current competency level.
  • Accurately recording client training plans and following up on related documentation.
  • Adhering to the standards set by FAST FIT EMS for body assessment, fitness evaluation, and exercise techniques.
  • Building positive, professional relationships based on trust and mutual respect with clients.
  • Communicating with clients and colleagues in a professional and friendly manner.
  • Creating an ideal and comfortable environment for clients according to company policies (such as music, temperature, scent, etc.).
  • Being a positive role model for all FAST FIT EMS clients.
  • Promoting FAST FIT EMS packages and plans to increase the client base.
  • Providing plans and subscriptions according to the training you received from your manager when dealing with new clients.
  • Assisting in membership retention strategies for current clients.
  • Effectively following up with new and existing clients to ensure their commitment to regular attendance.
  • Collaborating with management and colleagues to ensure the effective operation of FAST FIT EMS branches.

Requirements:

  • Age: 22 to 35 years
  • Gender: Male / Female
  • Bachelor's degree in Sports Science or a related field
  • Certified personal training certificate from an accredited body
  • Proficiency in English
  • Strong communication skills and the ability to build professional relationships
  • Ability to motivate and inspire clients
  • Passion for health and fitness and helping others
  • Willingness to work flexible hours, including evenings and weekends

Benefits:

  • Competitive salaries and benefits
  • Comprehensive health coverage
  • Exceptional work environment
  • Specialized training
  • Opportunities for career growth and development
  • Paid annual leave


breifcase2-5 years

locationAl Woroud, Riyadh

20 days ago