Customer Services Jobs for Female for Fresh Graduates

• Must be a Saudi national
• No commercial registration
• Not registered in Social Insurance
• Not a student

• Welcoming clients with a warm and friendly demeanor.
• Opening files for new clients.
• Accurate input and updating of client information.
• Informing the physician's coordinator/nurse of the client's arrival.
• Providing assistance with reception-related tasks as needed.
• Listening attentively to client complaints and suggestions and reporting them to the patient relations officer.

• Recent graduate.
• Saudi nationality required.
• Ability to start immediately.

We're looking for talented and dedicated professionals to join our team at a five-star hotel luxury spa

• Providing the warmest of welcomes to every guest.
• Acknowledging IHG Rewards Club members and returning guests.
• Managing guest bookings and facilitating payments.
• Ensuring a swift check-in and check-out process.
• Anticipating guests' needs and providing tailored recommendations.
• Assisting guests with issues related to their bills and local restaurant recommendations.

• Excellent communication skills to interact effectively with guests.
• Strong problem-solving abilities to turn issues into opportunities.
• Fluency in the local language; additional languages are a plus.
• Basic literacy and computer skills.

Full-time women's center - in Al Khobar is seeking to hire Saudi receptionists, with good English language skills for full-time work.

Responsibilities:
Welcoming clients and directing them within the center.
Handling phone calls and scheduling appointments.
Following up and organizing the daily appointments for the center.

• Setting and defining performance and quality indicators in customer service.
• Participating in updating customer service procedures and manuals.
• Developing programs to give preference in the quality of services provided.
• Analyzing data to identify strengths and weaknesses and improve service quality.

• A Bachelor's degree in any of the following fields: Advertising and Marketing Communication, Public Relations, Customer Service, or Executive Secretarial.
• Preferred professional certifications: MCSE, MOS, CCNA, Cambridge IT Skills, and HRD/HRMP certification.

• Advanced customer service skills.
• Proficiency in Arabic and English.
• Ability to prepare reports and analyze data.
• Managing customer experience and providing effective consulting.

• Establishing and defining performance indicators and quality standards in customer service.
• Participating in updating customer service procedures and guidelines.
• Developing programs to prioritize the quality of services provided.
• Analyzing data to identify strengths and weaknesses and improve service quality.

• Bachelor's degree in any of the following specialties: advertising and marketing communication, public relations, customer service, or executive secretarial.
• Preferred professional certifications: MCSE, MOS, CCNA, Cambridge IT Skills, and HRD/HRMP certification.

• Advanced customer service skills.
• Fluency in Arabic and English.
• Able to prepare reports and analyze data.
• Managing the customer experience and providing effective consultations.

• Conduct specialized studies and analyses to determine performance indicators and quality standards.
• Participate in updating customer service procedures and coordinate with the relevant departments.
• Develop advanced programs to ensure service exceeds customer expectations.
• Analyze data to identify strengths and weaknesses and provide appropriate solutions.
• Prepare documents and reports and provide recommendations in accordance with approved policies.

• Welcoming visitors and clients and identifying their needs
• Providing visitors with the required information
• Informing the relevant reference about reviewers and clients and guiding them to it
• Answering phone calls and responding to inquiries or directing them to the relevant reference
• Making internal communications to obtain information
• Arranging interview appointments and recording the names of reviewers and clients in the relevant records
• Complying with procedural guides and organized policies and procedures.

• Receiving visitors and customers, welcoming them, and determining their needs
• Providing visitors with the required information
• Informing the concerned reference about the reviewers and customers and guiding them to it
• Answering phone calls and responding to inquiries or forwarding to the appropriate reference
• Conducting internal communications to obtain information
• Arranging interview appointments, and recording the names of the reviewers and customers in the special records
• Complying with the procedural guidelines and established policies and procedures.

• Develop performance indicators and quality systems in coordination with the quality management department.
• Update customer service procedures and manuals and provide necessary support to clients effectively.
• Analyze data to improve customer services and identify strengths and weaknesses.
• Prepare necessary documents and reports and provide appropriate recommendations.

• Bachelor's degree in relevant fields.
• Professional certificates in network management and information technology are preferred.

• Advanced experience in customer service and quality achievement.
• Ability to prepare reports and analyze data.

• Conduct specialized studies and analyses to ensure service efficiency and quality.
• Coordinate with various departments to handle requests and inquiries.
• Develop creative programs to improve the customer service system.
• Analyze data to identify strengths and weaknesses.
• Prepare documents and reports related to the service and provide recommendations.

• Bachelor's degree in Advertising and Marketing Communication or Customer Service.

• Customer Service: Advanced
• Investigations: Advanced
• Post-Sale Management: Advanced
• Report Preparation: Advanced
• Measuring Customer Opinions: Advanced
• Customer Experience Management: Advanced
• Designing Customer Experiences: Advanced

• Arabic: Advanced
• English: Intermediate

• Complete the mandatory new employee orientation program within 30 days of hiring.
• Cooperate with the reception supervisor to inform him about activities, needs, and issues.
• Apply department policies and procedures, and promote quality, safety, and environment.
• Greet patients and ask them about their needs.
• Confirm appointments and register patient data and perform required office work.
• Confirm the patient's eligibility for services and complete payment procedures.
• Answer phone calls and patient inquiries professionally.

• Bachelor's degree in office administration, public relations, customer service, or executive secretarial studies.
• Microsoft Office Specialist (MOS) certification preferred.

• Fluency in Arabic and English.
• Advanced experience in Microsoft Power BI, post-sale management, report preparation, measuring customer opinions, and managing customer experience.