Customer Services Jobs for Fresh Graduates

• Receive, register, check in and out guests in accordance with Hotel Brand and legal requirements.
• Process all cashiering transactions and adhere to accounting procedures.
• Be familiar with rooms sales to maximize bookings according to strategies.
• Liaise with departments for guest needs and monitor room allocations.
• Handle telephone calls courteously for guests and staff.
• Maintain all documentation related to guest stays and hotel operations.
• Ensure adherence to health and safety policies.

• Answer and direct phone calls
• Distribute mail
• Act as the first point of contact for visitors
• Assist with general clerical support and tasks as needed

• High school diploma or relevant work experience
• Ability to maintain a positive attitude
• Excellent communication skills

• Handle customer inquiries promptly and effectively.
• Provide high-quality service to ensure a positive customer experience.
• Maintain professionalism at all times to enhance customer satisfaction.

• Oversee the reception area, including food and beverage offerings, retail, maintenance, and housekeeping.
• Respond to guest bookings and queries in a professional manner.
• Promote and up-sell spa services and retail items.
• Abide by the spa's Standard Operating Procedures (SOPs), Policies & Forms Manuals.
• Maintain knowledge of Kempinski The Spa treatments, services, and products, advising guests accordingly.
• Record reservations and manage appointment schedules.
• Conduct confirmation calls and check guests in and out, following payment and cash handling procedures.
• Update and manage client profiles, preparing daily reports as per SOP.
• Remain informed about other resort activities and actively promote them.
• Handle guest queries or small complaints confidently and maintain complete discretion.
• Ensure a clean and neat working environment and sufficient supplies.

• Operating the switchboard and redirecting calls
• Maintaining visitor and caller logs
• Coordinating deliveries and mail
• Ensuring the reception area is well-maintained

• Answer and direct phone calls and emails in a professional and courteous manner.
• Serve as the first point of contact for visitors, ensuring they feel welcomed and comfortable.
• Use the booking system to schedule and manage client appointments for nail and spa services.
• Maintain accurate records of appointments and ensure all information is entered into the system correctly.
• Provide general assistance and support to spa staff as needed.

• High school diploma or relevant work experience.
• Ability to maintain a positive attitude and provide exceptional customer service.
• Strong communication skills, both verbal and written, in English (fluency is essential for effective interaction with clients and staff).
• Ability to effectively manage the booking system and client schedules.
• Available to join immediately.

• Excellent organizational and multitasking abilities.
• Proficient in using office software (*, email, calendar systems).
• Strong interpersonal skills with the ability to engage with clients in a friendly and professional manner.
• Fluency in English to communicate clearly and effectively with clients and team members.
• Previous experience as a receptionist or in an administrative role, particularly in a beauty or wellness environment.
• Familiarity with appointment booking software or systems.
• Knowledge of the nail and spa industry and the services offered.

• Answer and direct phone calls and emails in a professional and courteous manner.
• Serve as the first point of contact for visitors, ensuring they feel welcomed and comfortable.
• Use the booking system to schedule and manage client appointments for nail and spa services.
• Maintain accurate records of appointments and ensure all information is entered into the system correctly.
• Provide general assistance and support to spa staff as needed.

• High school diploma or relevant work experience.
• Ability to maintain a positive attitude and provide exceptional customer service.
• Strong communication skills, both verbal and written, in English (fluency is essential for effective interaction with clients and staff).
• Ability to effectively manage the booking system and client schedules.
• Available to join immediately.

• Excellent organizational and multitasking abilities.
• Proficient in using office software (*, email, calendar systems).
• Strong interpersonal skills with the ability to engage with clients in a friendly and professional manner.
• Fluency in English to communicate clearly and effectively with clients and team members.
• Previous experience as a receptionist or in an administrative role, particularly in a beauty or wellness environment.
• Familiarity with appointment booking software or systems.
• Knowledge of the nail and spa industry and the services offered.

Job description

Dermatology and laser clinic in Al Khobar - Saudi Arabia looking to Receptionist. Saudi Nationality ONLY.

Salary: Basic 4000 to 5000 SAR

Location : Al-Khober , Saudi Arabia

Job Type: Full-time

Language:

• English (Required)

Kindly send CV to WhatsApp +9***********

Email:d@**************

• Welcome customers as they enter our showrooms.
• Provide hospitality to customers and assist them with inquiries.
• Brief customers on our product offerings.
• Provide approximate prices for products when designers are busy.
• Follow up with leads generated from marketing campaigns.
• Schedule customer visits and share details with the showroom manager.
• Handle incoming calls to the showroom.
• Register customer information on our HISABAT system (coming soon).

• Welcome customers as they enter our showrooms.
• Provide hospitality to customers and assist them with inquiries.
• Brief customers on our product offerings.
• Provide approximate prices for products when designers are busy.
• Follow up with leads generated from marketing campaigns.
• Schedule customer visits and share details with the showroom manager.
• Handle incoming calls to the showroom.
• Register customer information on our HISABAT system (coming soon).

• Welcome customers as they enter our showrooms.
• Provide hospitality to customers and assist them with inquiries.
• Brief customers on our product offerings.
• Provide approximate prices for products when designers are busy.
• Follow up with leads generated from marketing campaigns.
• Schedule customer visits and share details with the showroom manager.
• Handle incoming calls to the showroom.
• Register customer information on our HISABAT system (coming soon).

• Welcome customers as they enter our showrooms.
• Provide hospitality to customers and assist them with inquiries.
• Brief customers on our product offerings.
• Provide approximate prices for products when designers are busy.
• Follow up with leads generated from marketing campaigns.
• Schedule customer visits and share details with the showroom manager.
• Handle incoming calls to the showroom.
• Register customer information on our HISABAT system (coming soon).

• Welcome guests with a warm and friendly demeanor.
• Acknowledge returning guests and IHG Rewards Club members.
• Manage guest bookings and handle payments efficiently.
• Facilitate a swift and seamless check-in and check-out process.
• Anticipate guest needs and provide tailored recommendations.

• Excellent communication skills to engage with guests professionally.
• Problem-solving abilities to convert challenges into memorable experiences.
• Fluency in the local language; additional languages are a plus.
• Basic literacy and tech-savviness for effective task management.

• Welcome guests with a positive and friendly demeanor.
• Handle check-in and check-out processes efficiently.
• Manage phone calls and resolve guest inquiries promptly.
• Coordinate room assignments and maintain an organized reception area.
• Provide excellent customer service to enhance guest satisfaction.

• Previous experience in a similar role is preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Fluency in Arabic and English is a must.

• Education: High school diploma or *** equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

• Greet and assist individuals arriving at the accreditation center.
• Handle inquiries and guide visitors through the accreditation process.
• Perform initial screening of documentation before forwarding it to relevant officers.

• Greet visitors and manage incoming calls promptly and courteously.
• Assist visitors, comfort them, and ensure timely meetings with their hosts.
• Operate the switchboard and manage the visitor and caller logs.
• Coordinate courier services and manage deliveries.
• Maintain the reception area and manage mail and faxes.
• Book meeting rooms and assist the office manager with event planning.
• Perform other administrative duties as required.

• Excellent communication and customer service skills.
• Ability to handle multiple tasks efficiently.
• Strong organizational skills.