Customer Services Jobs for Fresh Graduates in Saudi Arabia

• Key Responsibilities:
  - Assist patients in scheduling appointments
  - Manage phone calls and inquiries
  - Ensure a welcoming environment for clients
  - Handle administrative tasks related to reception duties
• Requirements:
  - Must have the ability to speak Arabic and English
  - Saudi Nationality is required

Job
Description
: Receptionist / Hostess / Host


Location
: Laysen Valley, Umm Al Hamam West, Riyadh


Brand
: Noir Cafe ******************;*********


Starting
Salary
: From SAR 5000


Job
Summary
: Noir Cafe is seeking a highly professional, articulate, and detail-oriented Receptionist / Host / Hostess to be the first and last point of contact for our discerning guests. This crucial role is responsible for creating a welcoming and seamless experience by efficiently managing reservations and gracefully ushering guests to their tables. Preference will be given to Saudi National candidates. Previous experience in a high-end fine dining environment and familiarity with SevenRooms reservation software are highly advantageous.


Duties
and
Responsibilities
:


Reservation Management:

* Efficiently handle all incoming reservation requests via phone, email, and online platforms.

* Accurately record and manage reservation details, including guest names, contact information, party size, date, time, and any special requests.

* Utilize and maintain the restaurant's reservation system (preferably SevenRooms) to optimize seating arrangements and maximize restaurant capacity.

* Confirm reservations and manage waitlists effectively, communicating clearly with guests.

* Proactively anticipate potential reservation conflicts and find suitable solutions.


Guest Welcoming and Seating:

* Warmly and professionally greet all arriving guests with a genuine smile and welcoming demeanor.

* Confirm guest reservations and escort them to their assigned tables promptly and courteously.

* Present menus and inform guests of any specials or important information.

* Ensure guests are comfortably seated and address any immediate needs or requests.


Guest Relations:

* Provide exceptional customer service, anticipating guest needs and exceeding their expectations.

* Handle guest inquiries, requests, and complaints with grace and efficiency, escalating issues to management when necessary.

* Maintain a thorough knowledge of the restaurant's layout, menu, and services to answer guest questions accurately.

* Build positive relationships with regular guests and strive to personalize their experience.


Telephone and Communication:

* Answer telephone calls promptly and professionally, using proper etiquette.

* Take accurate messages and relay them to the appropriate personnel.

* Maintain clear and effective communication with the service team and management regarding guest arrivals, seating arrangements, and any special requests.


Maintaining the Reception Area:

* Ensure the reception area is clean, organized, and presentable at all times, reflecting the restaurant's high standards.

* Maintain an appropriate level of stationery, menus, and other necessary materials.


End-of-Service Duties:

* Thank departing guests sincerely and invite them to return.

* Assist with tidying the reception area and preparing for the next service period.

* Process any end-of-service tasks as required by management.


Qualifications
:


* Saudi National preferred.

* Minimum of 1 year of previous experience as a Receptionist, Host/Hostess in a high-end fine dining restaurant or luxury hospitality environment.

* Proven ability to manage reservations efficiently and accurately.

* Knowledge and experience using SevenRooms reservation software is a significant advantage.

* Excellent communication and interpersonal skills, with a polished and professional demeanor.

* Strong organizational and multitasking abilities, with meticulous attention to detail.

* Ability to remain calm and composed under pressure in a fast-paced environment.

* Impeccable grooming and personal presentation.

* Fluency in Arabic and English is essential. Additional language skills are a plus.

* A genuine passion for providing exceptional hospitality and creating memorable guest experiences.


WhatsApp your CV with photo at 05579
-05599

• Greeting guests upon arrival and ensuring a warm welcome.
• Assisting with check-in and check-out procedures.
• Handling guest inquiries and requests efficiently.
• Maintaining a clean and organized reception area.
• Processing payments and managing reservations.

• A chance to work in a reputable hotel with a supportive team.
• Training and career development opportunities.
• A competitive salary and benefits package.

• Previous experience in a customer service role is preferred.
• Excellent communication skills in both Arabic and English.
• Ability to work flexible hours, including weekends and holidays.

Hi. We need at least 2 receptionist for Florya steak lounge in exit 5 Al Nafal
Duty times : 6 hours or 8 hours optional
If you want to work with us please call us
05********

• Customer Support and Hub Operations
• Account Creation and Bookings
• Handling Inquiries and Providing Quotes
• Complaint Handling and Issue Resolution
• Service Recovery and Claims Handling

• Completing defined processes to meet deadlines with accuracy and compliance
• Identifying and resolving anomalies based on established rules
• Escalating complex issues to senior team members as needed

• Customer Support and Hub Operations
• Account Creation and Bookings
• Handling Inquiries and Providing Quotes
• Complaint Handling and Issue Resolution
• Service Recovery and Claims Handling

• Completing defined processes to meet deadlines with accuracy and compliance
• Identifying and resolving anomalies based on established rules
• Escalating complex issues to senior team members as needed

• Operate the switchboard and manage the reception area
• Greet visitors and ensure prompt, courteous service
• Handle internal and external inquiries, providing accurate information
• Maintain logs for visitors and callers
• Coordinate delivery and courier services
• Manage mail distribution and maintain a tidy reception area
• Book meeting rooms and assist with event planning

• Greet and welcome guests and visitors in a professional and friendly manner.
• Answer, screen, and forward incoming phone calls and emails.
• Manage travel logistics for the KSA team, taking over this responsibility from Dubai’s administration.
• Support the KSA GM with calendar management, including booking meetings and organizing schedules.
• Maintain a clean and organized reception area.
• Plan and lead company engagement initiatives such as a monthly coffee afternoon for staff.
• Explore interest and coordinate a company sports activity, such as Padel Tennis, to encourage team wellness.
• Engage with RHQ benefits by liaising with MISA’s account manager to unlock available perks and ensure full utilization.
• Research and recommend formal community initiatives Arena KSA could sponsor (*, ‘Network of Women in Events’).
• Organize periodic ‘Events Night Outs’ to engage freelancers and other stakeholders in the events industry.
• Coordinate with internal departments and support teams as needed.
• Assist HR and Admin teams with documentation or logistics support as required.

• Excellent communication and interpersonal skills.
• Professional appearance and demeanor.
• Strong organizational and multitasking abilities.
• Ability to independently manage projects and internal initiatives.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Positive attitude and team-oriented mindset.
• Discretion and confidentiality when handling sensitive information.

• Fresh graduate with a Bachelor's or Diploma degree.
• Registered on the TAQAT platform.
• No registration with GOSI within the past six months.
• Unemployed.
• Has not previously participated in the Tamheer program.
• Fluent in English.
• Good Microsoft Office skills.

Beauty salon receptionist

• Customer Support: Handle inbound and outbound calls, emails, and chat inquiries from customers.
• Product/Service Information: Provide accurate information about products, services, and policies.
• Problem Resolution: Address and resolve customer complaints or concerns.
• Data Entry and Record Keeping: Log customer interactions and transactions accurately.
• Order Processing: Assist customers with placing orders and tracking deliveries.
• Outbound Calls: Conduct outbound calls for surveys and follow-ups.
• Upselling/Cross-selling: Promote additional products or services.
• Performance Metrics: Meet or exceed performance goals for call volume and customer satisfaction.
• Team Collaboration: Work with team members to resolve customer issues effectively.
• Maintain Knowledge: Stay updated on new products and changes to service procedures.

• Previous experience in customer service or call center roles preferred.
• Excellent communication skills in a friendly tone.
• Strong problem-solving abilities.
• Attention to detail and accurate data entry skills.
• Basic computer skills.
• Ability to handle high call volumes while maintaining quality.
• Customer-oriented with a passion for service.
• Patience and empathy in high-stress situations.
• Teamwork skills to contribute to a positive environment.

• Experience with multi-line phone systems.
• Bilingual skills are a plus.
• Knowledge of the company’s products and services.

• Competitive hourly wage or salary.
• Health and dental benefits (if applicable).
• Paid time off and sick leave.
• Opportunities for career advancement.
• Ongoing training and professional development.

• Manage reception duties including food and beverage offerings, retail operations, and housekeeping.
• Respond professionally to guests' bookings and inquiries.
• Promote and up-sell spa services and retail products.
• Abide by spa's Standard Operating Procedures (SOPs) and policies.
• Maintain extensive knowledge of spa treatments and services.
• Record reservations and manage the appointment schedule.
• Perform confirmation calls and manage check-ins and check-outs.
• Update client profiles and prepare daily reports.
• Promote other resort activities.
• Handle guest queries and complaints discreetly and professionally.
• Ensure a clean and organized working environment.

• Greet and welcome guests, ensuring a positive first impression.
• Handle check-in and check-out processes efficiently.
• Respond to guest inquiries and provide accurate information.
• Manage reservations and communicate with guests regarding booking details.
• Ensure the reception area is tidy and organized.
• Collaborate with other departments to maintain high service standards.

• Saudi nationality.
• Fluent in English, both written and spoken.
• Fresh graduate from a hotel college or high school.
• Prior experience in front-office operations is a plus.

• Excellent communication and interpersonal skills.
• Professional appearance and attitude.
• Strong attention to detail and problem-solving abilities.