Customer Services Jobs for Fresh Graduates in Saudi Arabia

Job Purpose:
Handling customer inquiries, resolving complaints, and ensuring a high level of satisfaction through professional service delivery. You will collaborate with various departments, maintain accurate records, and support service improvement initiatives. The ideal candidate is detail-oriented, knowledgeable in regulatory requirements, and passionate about delivering an exceptional customer experience.

Job Tasks and Responsibilities:

• Handle all incoming customer calls professionally and ensure prompt, appropriate service delivery.
• Ensure all services are provided completely and in full compliance with applicable rules and regulations.
• Respond accurately and thoroughly to customer inquiries and requests.
• Maintain up-to-date knowledge of regulatory policies and follow any updates or changes.
• Apply customer service best practices to handle clients effectively and guide team members toward excellent service standards.
• Ensure all customer complaints received through phone calls, regulatory bodies, or any official channel are logged and resolved through the appropriate complaint system.
• Implement customer care department policies and procedures in daily operations.
• Use all company systems and platforms related to customer care tasks and responsibilities efficiently.
• Participate in initiatives to improve the customer experience and contribute to service development campaigns.
• Collaborate with other departments (*, IT, Finance, Marketing) to resolve complex customer issues requiring cross-functional coordination.
• Follow up on high-priority customers and recurring complaints to provide long-term, satisfactory solutions.

Educational Qualifications:
Diploma or higher

Key Skills:

• Excellent Communication Skills – Clear, professional verbal and written communication.
• Active Listening – Ability to understand customer needs and respond with empathy and accuracy.
• Problem-Solving – Quick thinking and creativity in resolving customer issues effectively.
• Conflict Resolution – Skilled at handling complaints and difficult situations calmly and constructively.
• Technical Proficiency – Familiarity with customer service software (*, CRM systems) and company-specific platforms.
• Multitasking – Capable of managing multiple tasks or requests simultaneously without losing accuracy.
• Attention to Detail – Ensures accurate data entry, record keeping, and policy compliance.
• Team Collaboration – Works well with cross-functional teams (*, sales, IT, finance) to resolve issues and improve service.
• Time Management – Prioritizes tasks efficiently to meet deadlines and service level agreements (SLAs).
• Emotional Intelligence – Demonstrates patience, empathy, and professionalism under pressure.
• Customer-Centric Mindset – Passionate about delivering value and building strong client relationships.
• Adaptability – Comfortable adjusting to new technologies, policies, or procedures.

Join Gaddaha as an Accountant!

Gaddaha is a dynamic and innovative local Saudi company, established in 2017, specializing in beauty and personal care products. We partner with industry leaders to deliver exceptional services and products. We are currently seeking a dedicated Accountant to join our team in Riyadh.

Role Overview:
This full-time on-site position entails managing financial transactions, preparing financial reports, and maintaining accurate financial records. The successful candidate will collaborate with internal teams and ensure compliance with financial regulations.

Key Responsibilities:

• Prepare financial statements such as balance sheets, income statements, and cash flow statements.
• Manage accounts payable and receivable for timely payments and collections.
• Reconcile bank statements and maintain financial accuracy.
• Maintain general ledger entries and ensure proper classification of transactions.
• Prepare and file tax returns in compliance with local regulations.
• Assist in budget preparation and monitor expenditures.
• Conduct internal audits and support external audits as needed.
• Generate financial reports to aid management in decision-making.

Qualifications:
The ideal candidate should possess strong accounting knowledge and experience, alongside the ability to collaborate effectively with various departments. We welcome candidates from diverse backgrounds who meet the required qualifications.

Join FSS as a Sales Manager!
Are you an ambitious sales professional looking to make an impact in the financial services sector? FSS is seeking a Sales Manager to lead the Retail Banking Payments Platform Sales team in Riyadh, KSA. This is a fantastic opportunity to grow your career while working with a global leader in payments technology.

What You'll Be Doing:

• Sell FSS platforms to top-tier prospects in the banking and financial services sectors.
• Build and nurture relationships at the CXO level with leading financial institutions.
• Drive demand generation and create compelling value propositions.
• Work closely with the FSS solutions team to craft and present proposals.
• Close deals that meet revenue and business goals, effectively managing customer expectations.
• Achieve monthly/quarterly sales targets related to order book, revenue, and DSO.

Why Join FSS?

• A chance to work with a global leader in payments technology.
• Opportunity to work closely with top decision-makers in Tier-1 financial institutions.
• Competitive compensation and growth opportunities.

Join Al Murjan Investment as a Marketing Specialist!
Al Murjan Investment Company, a leading entity in real estate development and investment based in Jeddah, Saudi Arabia, is seeking a talented Marketing Specialist. Since its establishment in 1994 under the Al Murjan Group, the company has remained committed to ethical investing and creating long-term value.

Role Responsibilities:

• Develop and implement effective marketing strategies and designs.
• Enhance visual communication to boost customer satisfaction and loyalty.

Qualifications:

• Strong communication skills.
• Proficiency in developing marketing strategies.
• Experience with Adobe Cloud (AI-Ps-Id).
• Excellent interpersonal and team collaboration skills.
• Ability to work independently and meet deadlines.
• Bachelor's degree in Marketing, Advertising, Business Administration, or related field.
• Experience in the real estate industry is a plus.

Role Description:
We are seeking a highly motivated and detail-oriented Accountant to join our team in Jeddah. The Accountant will be responsible for managing a wide range of financial tasks, ensuring the accuracy and integrity of our financial data. This role requires a strong understanding of accounting principles and practices, as well as excellent analytical and communication skills.
Responsibilities:

• Manage day-to-day financial transactions, including accounts payable and receivable.
• Prepare accurate and timely financial reports, including monthly, quarterly, and annual statements.
• Ensure compliance with accounting principles, regulations, and internal policies.
• Assist in budget preparation and monitoring.
• Prepare and file tax returns accurately and on time.
• Perform audits to ensure financial accuracy and compliance.
• Reconcile bank accounts and other financial records.
• Support financial planning and analysis processes.
• Prepare cash flow reports to monitor the company's liquidity.
• Perform consolidation of financial statements for multiple entities (if applicable).
• Prepare balance sheets and ensure their accuracy.
• Develop and maintain financial statements in accordance with accounting standards.
• Implement and monitor cost control measures to optimize profitability.
• Prepare and record journal entries.
• Maintain accurate bookkeeping records.

Qualifications:

• Proficiency in Accounting, Financial Reporting, and Budget Preparation.
• Experience in Tax Preparation, Audits, and Regulatory Compliance.
• Strong Analytical Skills and Attention to Detail.
• Excellent Communication and Interpersonal Skills.
• Proficiency in Accounting Software and MS Office Suite.
• Bachelor's degree in Accounting.
• Professional certification such as CPA or CMA is a plus.

Role Description:
We are seeking a highly motivated and detail-oriented Accountant to join our team in Jeddah. The Accountant will be responsible for managing a wide range of financial tasks, ensuring the accuracy and integrity of our financial data. This role requires a strong understanding of accounting principles and practices, as well as excellent analytical and communication skills.
Responsibilities:

• Manage day-to-day financial transactions, including accounts payable and receivable.
• Prepare accurate and timely financial reports, including monthly, quarterly, and annual statements.
• Ensure compliance with accounting principles, regulations, and internal policies.
• Assist in budget preparation and monitoring.
• Prepare and file tax returns accurately and on time.
• Perform audits to ensure financial accuracy and compliance.
• Reconcile bank accounts and other financial records.
• Support financial planning and analysis processes.
• Prepare cash flow reports to monitor the company's liquidity.
• Perform consolidation of financial statements for multiple entities (if applicable).
• Prepare balance sheets and ensure their accuracy.
• Develop and maintain financial statements in accordance with accounting standards.
• Implement and monitor cost control measures to optimize profitability.
• Prepare and record journal entries.
• Maintain accurate bookkeeping records.

Qualifications:

• Proficiency in Accounting, Financial Reporting, and Budget Preparation.
• Experience in Tax Preparation, Audits, and Regulatory Compliance.
• Strong Analytical Skills and Attention to Detail.
• Excellent Communication and Interpersonal Skills.
• Proficiency in Accounting Software and MS Office Suite.
• Bachelor's degree in Accounting.
• Professional certification such as CPA or CMA is a plus.

Join Our Team as a Sales Executive in the Automotive Sector!

At Petromin Corporation, we are dedicated to delivering exceptional service to our esteemed customers in the automotive industry. We believe that our customers are the most important part of our business, and we are looking for talented individuals to join our sales team in the Western Region.

What We Offer:

• An internationally successful company.
• Flat hierarchy.
• Competitive compensation package.
• A highly motivated team.
• A modern workplace in the heart of the Eastern Region.
• 22 days of annual leave, public holidays, and life insurance.

Your Responsibilities:

• Drive sales growth through proactive engagement and relationship building.
• Develop and execute strategies to meet and exceed sales targets.
• Provide exceptional customer service and build lasting client relationships.
• Collaborate with the team to enhance customer satisfaction and loyalty.

Requirements:

• Background in hospitality with strong customer service skills.
• Exceptional communication and negotiation abilities.
• Self-motivated with a proactive approach to achieving sales goals.
• Immediate availability is essential.

Considerations:
Applications from all individuals are encouraged regardless of gender. Preference will be given to Saudi nationals and applications are accepted from local hires only.

We are looking forward to welcoming you to our team. Let’s drive success together!

Join Our Team as a Sales Executive in the Automotive Sector!

At Petromin Corporation, we are dedicated to delivering exceptional service to our esteemed customers in the automotive industry. We believe that our customers are the most important part of our business, and we are looking for talented individuals to join our sales team in the Western Region.

What We Offer:

• An internationally successful company.
• Flat hierarchy.
• Competitive compensation package.
• A highly motivated team.
• A modern workplace in the heart of the Eastern Region.
• 22 days of annual leave, public holidays, and life insurance.

Your Responsibilities:

• Drive sales growth through proactive engagement and relationship building.
• Develop and execute strategies to meet and exceed sales targets.
• Provide exceptional customer service and build lasting client relationships.
• Collaborate with the team to enhance customer satisfaction and loyalty.

Requirements:

• Background in hospitality with strong customer service skills.
• Exceptional communication and negotiation abilities.
• Self-motivated with a proactive approach to achieving sales goals.
• Immediate availability is essential.

Considerations:
Applications from all individuals are encouraged regardless of gender. Preference will be given to Saudi nationals and applications are accepted from local hires only.

We are looking forward to welcoming you to our team. Let’s drive success together!

Job Purpose:
Handling customer inquiries, resolving complaints, and ensuring a high level of satisfaction through professional service delivery. You will collaborate with various departments, maintain accurate records, and support service improvement initiatives. The ideal candidate is detail-oriented, knowledgeable in regulatory requirements, and passionate about delivering an exceptional customer experience.

Job Tasks and Responsibilities:

• Handle all incoming customer calls professionally and ensure prompt, appropriate service delivery.
• Ensure all services are provided completely and in full compliance with applicable rules and regulations.
• Respond accurately and thoroughly to customer inquiries and requests.
• Maintain up-to-date knowledge of regulatory policies and follow any updates or changes.
• Apply customer service best practices to handle clients effectively and guide team members toward excellent service standards.
• Ensure all customer complaints received through phone calls, regulatory bodies, or any official channel are logged and resolved through the appropriate complaint system.
• Implement customer care department policies and procedures in daily operations.
• Use all company systems and platforms related to customer care tasks and responsibilities efficiently.
• Participate in initiatives to improve the customer experience and contribute to service development campaigns.
• Collaborate with other departments (*, IT, Finance, Marketing) to resolve complex customer issues requiring cross-functional coordination.
• Follow up on high-priority customers and recurring complaints to provide long-term, satisfactory solutions.

Educational Qualifications:
Diploma or higher

Key Skills:

• Excellent Communication Skills – Clear, professional verbal and written communication.
• Active Listening – Ability to understand customer needs and respond with empathy and accuracy.
• Problem-Solving – Quick thinking and creativity in resolving customer issues effectively.
• Conflict Resolution – Skilled at handling complaints and difficult situations calmly and constructively.
• Technical Proficiency – Familiarity with customer service software (*, CRM systems) and company-specific platforms.
• Multitasking – Capable of managing multiple tasks or requests simultaneously without losing accuracy.
• Attention to Detail – Ensures accurate data entry, record keeping, and policy compliance.
• Team Collaboration – Works well with cross-functional teams (*, sales, IT, finance) to resolve issues and improve service.
• Time Management – Prioritizes tasks efficiently to meet deadlines and service level agreements (SLAs).
• Emotional Intelligence – Demonstrates patience, empathy, and professionalism under pressure.
• Customer-Centric Mindset – Passionate about delivering value and building strong client relationships.
• Adaptability – Comfortable adjusting to new technologies, policies, or procedures.

Join Gaddaha as an Accountant!

Gaddaha is a dynamic and innovative local Saudi company, established in 2017, specializing in beauty and personal care products. We partner with industry leaders to deliver exceptional services and products. We are currently seeking a dedicated Accountant to join our team in Riyadh.

Role Overview:
This full-time on-site position entails managing financial transactions, preparing financial reports, and maintaining accurate financial records. The successful candidate will collaborate with internal teams and ensure compliance with financial regulations.

Key Responsibilities:

• Prepare financial statements such as balance sheets, income statements, and cash flow statements.
• Manage accounts payable and receivable for timely payments and collections.
• Reconcile bank statements and maintain financial accuracy.
• Maintain general ledger entries and ensure proper classification of transactions.
• Prepare and file tax returns in compliance with local regulations.
• Assist in budget preparation and monitor expenditures.
• Conduct internal audits and support external audits as needed.
• Generate financial reports to aid management in decision-making.

Qualifications:
The ideal candidate should possess strong accounting knowledge and experience, alongside the ability to collaborate effectively with various departments. We welcome candidates from diverse backgrounds who meet the required qualifications.

Join FSS as a Sales Manager!
Are you an ambitious sales professional looking to make an impact in the financial services sector? FSS is seeking a Sales Manager to lead the Retail Banking Payments Platform Sales team in Riyadh, KSA. This is a fantastic opportunity to grow your career while working with a global leader in payments technology.

What You'll Be Doing:

• Sell FSS platforms to top-tier prospects in the banking and financial services sectors.
• Build and nurture relationships at the CXO level with leading financial institutions.
• Drive demand generation and create compelling value propositions.
• Work closely with the FSS solutions team to craft and present proposals.
• Close deals that meet revenue and business goals, effectively managing customer expectations.
• Achieve monthly/quarterly sales targets related to order book, revenue, and DSO.

Why Join FSS?

• A chance to work with a global leader in payments technology.
• Opportunity to work closely with top decision-makers in Tier-1 financial institutions.
• Competitive compensation and growth opportunities.

Join Al Murjan Investment as a Marketing Specialist!
Al Murjan Investment Company, a leading entity in real estate development and investment based in Jeddah, Saudi Arabia, is seeking a talented Marketing Specialist. Since its establishment in 1994 under the Al Murjan Group, the company has remained committed to ethical investing and creating long-term value.

Role Responsibilities:

• Develop and implement effective marketing strategies and designs.
• Enhance visual communication to boost customer satisfaction and loyalty.

Qualifications:

• Strong communication skills.
• Proficiency in developing marketing strategies.
• Experience with Adobe Cloud (AI-Ps-Id).
• Excellent interpersonal and team collaboration skills.
• Ability to work independently and meet deadlines.
• Bachelor's degree in Marketing, Advertising, Business Administration, or related field.
• Experience in the real estate industry is a plus.

Join AL-Yamama Co. as a Store Keeper!
Are you ready to become an essential part of our dynamic team? We are looking for a diligent Store Keeper to manage our inventory effectively and ensure smooth operations within our warehouse.

Key Responsibilities:

• Receive, inspect, and verify incoming goods against purchase orders and delivery notes.
• Unpack, label, and store incoming goods in designated locations.
• Maintain accurate records of inventory levels, stock movements, and transactions using inventory management software.
• Monitor stock levels and reorder supplies as needed to maintain optimal inventory levels.
• Pick, pack, and prepare orders for delivery or shipment to customers.
• Coordinate with suppliers, freight forwarders, and logistics providers to ensure timely delivery of goods.
• Conduct regular stock counts and reconcile discrepancies between physical stock and system records.
• Ensure compliance with health and safety regulations and warehouse procedures.
• Keep the warehouse clean, organized, and free from hazards.
• Assist with other warehouse tasks and duties as assigned.

Preferred Qualifications:
Diploma
Skills:

• Inventory management
• Record-keeping
• Order picking and packing
• Supplier coordination
• Health and safety compliance
• Organization
• Time management
• Communication
• Teamwork

Join Us at AJC!
As a leading company in the operation and maintenance sector, we are committed to empowering national talents and providing fair opportunities for everyone. We are excited to announce a job opening for a Data Entry Agent specifically for individuals with special needs to join our professional team in a supportive and motivating environment.

Role and Responsibilities:
- Responsible for entering data accurately and efficiently.
- Utilize computer skills to manage data entry tasks.

Qualifications:

• Minimum diploma qualification.
• Proficient in computer usage.
• Good command of English.

Location: Dammam - AJC Company.
We welcome you to submit your applications and join a team that values dedication and excellence.

Join NAPCO as a Customer Service Senior Officer!
We are seeking a detail-oriented and organized individual to join our team in Dammam. The Customer Service Senior Officer plays a crucial role in managing and processing sales orders received from both local and export markets, ensuring accuracy and timely communication with our sales teams.

Key Responsibilities:

• Receive and process sales orders and amendments from various areas including local and export.
• Maintain a detailed file of received orders for traceability.
• Verify that all required information and documents are accurately received.
• Communicate any discrepancies or missing information to the sales team via email.
• Obtain necessary approvals for orders, including those from the sales and general managers.
• Log all sales orders and amendments in the shared order history folder.
• Ensure systems approve all logged orders and amendments.

Join us in providing exceptional customer service and contributing to our growth!

Join our team as a Warehouse Storekeeper!
In this crucial role, you will be responsible for planning and executing tasks related to the reception and shipment of goods, while maintaining accurate perpetual inventory records. Your work will ensure the effective utility of our team, devices, and equipment.

Responsibilities:

• Maintain receipt and records of daily in/out goods using MS Office and ERP systems.
• Ensure timing and accuracy of response.
• Demonstrate good communication skills in Arabic and English.
• Manage workers and monitor their progress while prioritizing received orders.
• Identify goods requiring special treatment and determine appropriate follow-up for inquiries.
• Ensure all goods are available based on customer demand.
• Assure fulfillment and quality of goods.
• Be aware of warehouse consumption needs including office supplies and equipment repairs, and follow up until delivery.

Requirements:

• Only Saudi nationals are eligible to apply.
• Diploma or Bachelor's degree preferred.

Join H. M. Al Rugaib & Sons Trading Co. as a Store Keeper!
We are looking for a dedicated Store Keeper who will be responsible for managing the flows of goods in our warehouse. This role is crucial in maintaining accurate inventory records and ensuring the effective operation of our retail services.

Responsibilities:

• Maintain receipt and records of daily in/out goods using MS Office and ERP systems.
• Ensure timing and accuracy of responses to inventory-related inquiries.
• Communicate effectively in both Arabic and English.
• Manage workers, monitor their progress, and prioritize received orders.
• Identify goods needing special treatment and address inquiries appropriately.
• Ensure all goods are available based on customer demand.
• Assure the fulfillment and quality of goods received.
• Understand warehouse consumption needs, such as office supplies and equipment repairs, and follow up until delivery is confirmed.

Requirements:

• Must be Saudi National.
• Diploma or Bachelor’s degree is required.