Customer Services Jobs for Fresh Graduates in Saudi Arabia

Beauty salon receptionist

• Customer Support: Handle inbound and outbound calls, emails, and chat inquiries from customers.
• Product/Service Information: Provide accurate information about products, services, and policies.
• Problem Resolution: Address and resolve customer complaints or concerns.
• Data Entry and Record Keeping: Log customer interactions and transactions accurately.
• Order Processing: Assist customers with placing orders and tracking deliveries.
• Outbound Calls: Conduct outbound calls for surveys and follow-ups.
• Upselling/Cross-selling: Promote additional products or services.
• Performance Metrics: Meet or exceed performance goals for call volume and customer satisfaction.
• Team Collaboration: Work with team members to resolve customer issues effectively.
• Maintain Knowledge: Stay updated on new products and changes to service procedures.

• Previous experience in customer service or call center roles preferred.
• Excellent communication skills in a friendly tone.
• Strong problem-solving abilities.
• Attention to detail and accurate data entry skills.
• Basic computer skills.
• Ability to handle high call volumes while maintaining quality.
• Customer-oriented with a passion for service.
• Patience and empathy in high-stress situations.
• Teamwork skills to contribute to a positive environment.

• Experience with multi-line phone systems.
• Bilingual skills are a plus.
• Knowledge of the company’s products and services.

• Competitive hourly wage or salary.
• Health and dental benefits (if applicable).
• Paid time off and sick leave.
• Opportunities for career advancement.
• Ongoing training and professional development.

• Manage reception duties including food and beverage offerings, retail operations, and housekeeping.
• Respond professionally to guests' bookings and inquiries.
• Promote and up-sell spa services and retail products.
• Abide by spa's Standard Operating Procedures (SOPs) and policies.
• Maintain extensive knowledge of spa treatments and services.
• Record reservations and manage the appointment schedule.
• Perform confirmation calls and manage check-ins and check-outs.
• Update client profiles and prepare daily reports.
• Promote other resort activities.
• Handle guest queries and complaints discreetly and professionally.
• Ensure a clean and organized working environment.

• Welcome and greet visitors or clients, directing them to the appropriate personnel or office.
• Ensure the reception area is tidy and well-equipped with necessary office supplies such as pens, brochures, and forms.
• Handle incoming phone calls and route them accordingly.
• Receive and sort daily mail.

• Ability to work under pressure.
• Teamwork and collaboration skills.
• Strong organizational skills.

• Operate the switchboard and manage the reception area effectively.
• Provide top-notch customer service by greeting visitors and handling inquiries promptly and courteously.
• Maintain and manage visitor logs and caller information.
• Coordinate and assist with deliveries and courier services.
• Maintain the aesthetic and functional condition of the reception area.
• Book meeting rooms and keep them organized.
• Support the office manager in organizing events and other administrative duties as required.

• Build a customer-oriented focus by providing quality actions and resolutions to customer concerns and queries.
• Follow communication/update expectations with clients in accordance with Nextcare policies.
• Answer inbound calls and assist customers with specific inquiries.
• Build customer interest in the services and products offered by the company.
• Provide personalized customer service at the highest level.
• Update existing databases with changes and the status of customers.
• Document details of telephone conversations and actions taken.
• Follow up on calls with clerical duties including faxing, filling paperwork, and liaising with other departments.
• Analyze various problem parts properly and develop logical solutions.
• Train and nurture junior Call Centre Agents to maximize quality calls and customer service delivery.

• Diploma Degree in Business Administration or above.
• New graduates or experience in Customer Service or Insurance preferred.
• Fluency in MS Office (Excel, Word, Outlook, PowerPoint).
• Physically fit to carry out duties.

• Answering and processing guest requests via telephone, email, chat, and mobile communication devices.
• Operating the telephone switchboard and managing wake-up call requests.
• Logging all guest requests or issues into the computer and ensuring they are addressed.
• Providing guests with information about room features, property amenities, and local areas of interest.
• Ensuring a clean and professional appearance while following company policies.

• Answering and processing guest requests via telephone, email, chat, and mobile communication devices.
• Operating the telephone switchboard and managing wake-up call requests.
• Logging all guest requests or issues into the computer and ensuring they are addressed.
• Providing guests with information about room features, property amenities, and local areas of interest.
• Ensuring a clean and professional appearance while following company policies.

• Greet and welcome guests upon arrival
• Manage check-in and check-out processes efficiently
• Assist guests with inquiries and provide information about hotel services
• Perform administrative tasks as required

• Fluency in English
• Proficient in computer skills

• Stimulating work environment
• Competitive salary
• Training and development opportunities

• Location: Jeddah
• Job Type: Full-time
• Nationality Required: Saudi National is a must

• Manage incoming calls and assist with inquiries.
• Proficiently operate computer systems for data entry and appointment scheduling.
• Provide excellent customer service to patients and visitors.

• Fluency in English.
• Strong typing skills and computer proficiency.

• Operate the switchboard and manage the reception area effectively.
• Provide top-notch customer service by greeting visitors and handling inquiries promptly and courteously.
• Maintain and manage visitor logs and caller information.
• Coordinate and assist with deliveries and courier services.
• Maintain the aesthetic and functional condition of the reception area.
• Book meeting rooms and keep them organized.
• Support the office manager in organizing events and other administrative duties as required.

• Build a customer-oriented focus by providing quality actions and resolutions to customer concerns and queries.
• Follow communication/update expectations with clients in accordance with Nextcare policies.
• Answer inbound calls and assist customers with specific inquiries.
• Build customer interest in the services and products offered by the company.
• Provide personalized customer service at the highest level.
• Update existing databases with changes and the status of customers.
• Document details of telephone conversations and actions taken.
• Follow up on calls with clerical duties including faxing, filling paperwork, and liaising with other departments.
• Analyze various problem parts properly and develop logical solutions.
• Train and nurture junior Call Centre Agents to maximize quality calls and customer service delivery.

• Diploma Degree in Business Administration or above.
• New graduates or experience in Customer Service or Insurance preferred.
• Fluency in MS Office (Excel, Word, Outlook, PowerPoint).
• Physically fit to carry out duties.

• Answering and processing guest requests via telephone, email, chat, and mobile communication devices.
• Operating the telephone switchboard and managing wake-up call requests.
• Logging all guest requests or issues into the computer and ensuring they are addressed.
• Providing guests with information about room features, property amenities, and local areas of interest.
• Ensuring a clean and professional appearance while following company policies.

• Answering and processing guest requests via telephone, email, chat, and mobile communication devices.
• Operating the telephone switchboard and managing wake-up call requests.
• Logging all guest requests or issues into the computer and ensuring they are addressed.
• Providing guests with information about room features, property amenities, and local areas of interest.
• Ensuring a clean and professional appearance while following company policies.

• Greet guests with a smile and professionalism.
• Answer phone calls and emails promptly.
• Coordinate room bookings and check-ins/outs.
• Handle guest inquiries and provide the best possible service.

• Recent graduate or previous experience in reception or customer service.
• Proficient in English, both spoken and written (additional language is a plus).
• Excellent communication and problem-solving skills.
• Able to work under pressure and committed to teamwork.

• Supportive and upscale work environment.
• Training and professional development opportunities.
• Competitive salaries and incentives.

• Respond to telephone inquiries about the company's services following standard scripts and procedures.
• Ensure calls are answered in a timely manner and handled effectively.
• Document all details of telephone conversations and actions taken.
• Guide and train junior Call Center Agents to maximize the quality of service.
• Build customer interest in our services and products.
• Maintain existing databases with updates on each customer status.

• Diploma Degree in Business Administration or higher.
• New graduates are welcome; experience in customer service or insurance is preferred.
• Fluency in MS Office (Excel, Word, Outlook, PowerPoint).
• Ability to manage physical demands of the role.